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CGI Inc.

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CGI Group Inc.
Company typePublic
TSX: GIB.A
NYSE: GIB
S&P/TSX 60 component
IndustryIT services, IT consulting
FoundedJune 1976
FounderSerge Godin, André Imbeau
Headquarters
E-Commerce Place,
Montreal, Quebec
,
Canada
Area served
Worldwide
Key people
Serge Godin (Executive Chairman)
Michael E. Roach (President and CEO)
ServicesIT, business consulting, and outsourcing services
RevenueIncrease C$10.08 billion (2013)[1]
Increase C$627 million (2013)[1]
Increase C$455 million (2013)[1]
Total assetsIncrease C$10.87 billion (2013)[1]
Total equityIncrease C$4.05 billion (2013)[1]
Number of employees
69,000 (March 2014)[2]
Websitewww.cgi.com

CGI Group Inc. is a Canadian multinational information technology (IT) consulting, systems integration, outsourcing, and solutions company headquartered in Montreal, Quebec. It was founded in 1976 by Serge Godin and André Imbeau. In August 2012, CGI acquired the British IT services company Logica for $2.7 billion Canadian, making it the fifth-largest independent IT services provider in the world.[3] CGI employs approximately 68,000 people in over 400 offices across 40 countries.

CGI has a primary listing on the Toronto Stock Exchange and is a constituent of the S&P/TSX 60. It has a secondary listing on the New York Stock Exchange. CGI is included in the Forbes Global 2000 ranking of the 2,000 largest public companies in the world.[4]

Name

CGI Headquarters in Montreal, Quebec
CGI office in Markham, Ontario

CGI stands for Conseillers en Gestion et Informatique in French, which translates to "Information Systems and Management Consultants", in English. However, the official English meaning is "Consultants to Government and Industry".[5]

History

CGI was founded by Serge Godin in June 1976 in Chicoutimi, Canada.[6] In 2004 CGI purchased the majority of American Management Systems (AMS), acquiring the commercial business and all government business not related to national defense. CGI is one of four primary Recovery Audit Contractors, established by the Tax Relief and Health Care Act of 2006, responsible for auditing region B.[7] Since 2009, a subsidiary of CGI Group, CGI Federal, has been awarded over $1.4 billion in U.S. federal contracts, including an over $90 million contract by the United States Department of Health and Human Services for establishment of what would become the software back-end of the federal health insurance marketplace website.[8] Approximately a quarter of its $1.3 billion revenue in the 2012-2013 fiscal year came from the US Federal Government.[9]

In May 2010, CGI announced the acquisition of Stanley, Inc., for an enterprise value of approximately $1.07 billion.[10] In August 2010, CGI finalized the acquisition of Stanley.[11] In May 2012 CGI agreed to acquire the UK-based computer services company Logica for £1.7 billion in cash.[12][13] The acquisition was completed on 20 August 2012.[14]

Industries

Source:[15]

Services

Services provided by CGI include:

  • Application management
  • Business consulting
    • Business intelligence
    • Business transformation
    • Change management
    • Cyber security
    • CIO advisory services
    • Digital enterprise
    • Industry-specific services
  • Business process
    • Customer service and billing
    • Payment services
    • Enterprise services
    • Collections
    • Engineering and logistics
    • Document and data services
    • New BPS service launch
  • IT Infrastructure
    • Services
    • Solutions
    • Consulting
  • IT Outsourcing
    • Full IT outsourcing
    • Infrastructure services
    • Application management
    • Systems integration services
    • Business consulting
  • Cloud computing

Insurance

Health Information Technology

eHealth Ontario

In 2012, CGI had its $46.2-million contract to build an electronic diabetes registry for eHealth Ontario formally cancelled after it failed to meet deadlines imposed by eHealth. The work that CGI did was eventually declared obsolete, and it was overtaken by newer technology developed by other contractors.[16]

US Federal Health Insurance Marketplace

Following the October 1, 2013 launch of open-registration for insurance under the Affordable Care Act, CGI Federal came under media scrutiny[17][18] after technical issues surfaced with the federal health insurance marketplace website, HealthCare.gov, preventing many users from logging in and signing up for insurance through the site. CGI had won the $93.7 million Healthcare.gov job over three other companies in 2011 after previously being one of 16 companies certified on an IDIQ contract in 2007 to upgrade Medicare and Medicaid's systems.[19] CGI has defended itself by stating that they were one of many contractors working on the project and that there was no primary lead contractor in charge.[20] The US government did not renew CGI's contract for the health-insurance site when its contract ended in February 2014, citing that the firm was found to be ineffective in fixing problems.[21][22] The Lexington Institute,[23] a non-profit public-policy think tank, has written several pieces with analysis of what went wrong, examining issues of politics and policy.[24] [25][26]

US State Health Insurance Exchanges

CGI Group was also responsible for developing Hawaii Health Connector, Hawaii's Healthcare Exchange website which was launched on October 1, 2013 for state residents to sign-up, shop and compare prices of healthcare plans. Though the site did launch on October 1, 2013, underlying technical issues prevented registered users from comparing and shopping insurance plans until October 15, 2013[27]

CGI's management is now having difficulty retaining employees, as the company is suffering from a relatively high attrition rate due to a combination of lack of effective management and highly complex projects beset with stringent requirements and tight deadlines.

Vermont and Massachusetts also contracted with CGI, and both experienced difficult health-insurance-website launches.[28] The Colorado health insurance market system, Connect for Health Colorado, also led by CGI[20] and which launched the same day, has been running relatively smoothly[29] and as of May 6, 2014, it was announced that 129,000 Coloradans signed up for commercial health insurance through the state’s health insurance marketplace since opening October 1, 2013.[30]

References

  1. ^ a b c d e "CGI Group Annual Report". CGI.
  2. ^ http://www.cgi-group.co.uk/brochure/introducing-cgi-the-new-global-sap-service-provider. Retrieved 8 November 2014.
  3. ^ "CGI completes Logica acquisition and announces new operations leadership team". CGI.com. Retrieved 19 November 2013.
  4. ^ The Global 2000
  5. ^ Integrating into CGI
  6. ^ "Our History" (PDF). CGI Group. Retrieved 26 August 2012.
  7. ^ "Overview: Recovery Audit Contractor". Centers for Medicare and Medicaid Services. Retrieved 26 February 2011.
  8. ^ http://usaspending.gov/search?form_fields=%7B%22search_term%22%3A%22cgi+federal%22%7D
  9. ^ Andy Sullivan (November 19, 2013), Insight: Health site woes show Washington misses out on cutting edge technology, Reuters
  10. ^ CGI Group to acquire Stanley for $1.07bn
  11. ^ "CGI's Acquisition of Stanley Finalized". GovConWire. Retrieved 24 August 2012.
  12. ^ "Logica agrees £1.7bn takeover by Canada's CGI". London: The Telegraph. 31 May 2012. Retrieved 31 May 2012.
  13. ^ "Logica agrees to be bought by Canadian rival CGI". BBC News. 31 May 2012. Retrieved 31 May 2012.
  14. ^ "CGI Group closes $2.67B deal for UK-based Logica". Bloomberg Businessweek. 20 August 2012. Retrieved 20 August 2012.
  15. ^ "Industries". CGI Group. Retrieved 11 March 2014.
  16. ^ Robert Benzie; Rob Ferguson (18 September 2012). "eHealth formally axes diabetes registry". Toronto Star. Retrieved 12 January 2014.
  17. ^ Auerbach, David. "Err Engine Down". Slate. Retrieved Bitwise. {{cite web}}: Check date values in: |accessdate= (help)
  18. ^ Perlroth, Nicole (2 October 2013). "Problems at Health Care Web Site Not From Online Attack, Experts Say". The New York Times. Retrieved 12 January 2014.
  19. ^ Depillis, Lydia (16 October 2013). "Meet CGI Federal, the company behind the botched launch of HealthCare.gov". The Washington Post. Retrieved 12 January 2014.
  20. ^ a b Kaste, Martin (23 October 2013). "It's Easy To Blame The Canadians For HealthCare.gov Problems". All Tech Considered. NPR. Retrieved 12 January 2014.
  21. ^ CBC News http://www.cbc.ca/news/business/obamacare-site-designer-cgi-of-montreal-loses-contract-1.2491841. {{cite news}}: Missing or empty |title= (help)
  22. ^ http://www.cnbc.com/id/101323473
  23. ^ Lexington Institute
  24. ^ http://www.lexingtoninstitute.org/obamacare-contractors-didnt-cause-the-problems/
  25. ^ http://www.lexingtoninstitute.org/healthcare-gov-preliminary-diagnosis-government-mismanagement/
  26. ^ http://www.lexingtoninstitute.org/health-care-exchanges-at-the-six-month-mark/
  27. ^ Pereira, Andrew (15 October 2013). "Hawaii Health Connector launches website… again". KITV. Retrieved 12 January 2014.
  28. ^ Mass., Vt. halt payments to firm behind health sites
  29. ^ "Colorado's Health Care Exchange Running Smoothly So Far". CBS Denver. 22 October 2013. Retrieved 12 January 2014.
  30. ^ http://www.cgi.com/en/One-point-two-million-Website-visits-drive-Connect-for-Health-Colorado-sign-ups-129000-by-enrollment-deadline
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