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|Founded||December 2, 2010 (Registration date)|
|Headquarters||House 34, Road 19/A, Banani, Dhaka 1213, Bangladesh|
|Mr. Prasanta Das Sarma (CEO and MD)|
|Products||Telephony, EDGE, GPRS, GSM, HSPA+/3G|
|₹21.771 billion (US$320 million) (2010)|
|₹18.282 billion (US$270 million) (2010)|
|Total assets||₹856.142 billion (US$13 billion) (2010) |
₹502.603 billion (US$7.5 billion) (2010)Note: All figures include Bangladesh, India and Sri Lanka operations
|Parent||Bharti Airtel (100%)|
Airtel Bangladesh Ltd. (Bengali: এয়ারটেল), DBA airtel, formerly known as Warid Telecom, is a GSM and 3G based cellular operator in Bangladesh. Airtel Bangladesh Limited is one of the fastest growing mobile operators in Bangladesh and is a concern of Bharti Airtel Limited, a leading global telecommunications services provider. On January 28, 2016, the two parent companies of Robi and Airtel signed a formal deal to merge their operations in Bangladesh. According to the amalgamation plan, the merged entity, which will operate under the brand name of Robi, will be 70 percent-owned by Axiata Group, Malaysia's largest mobile carrier.
Airtel is the sixth mobile phone carrier to enter the Bangladesh market, and originally launched commercial operations under the brand name 'Warid' on May 10, 2007. In 2010, Bharti Airtel bought out majority share of the company. As of July 2016, Airtel Bangladesh has 9.354 million subscribers.
In 2010, Warid Telecom sold a majority 70% stake in the company to India's Bharti Airtel Limited for 100,000 US$. Bharti's proposal also included an initial $300-million investment in Warid for creating new shares in the company. The Bangladesh Telecommunication Regulatory Commission approved the deal on Jan 4, 2010. Bharti Airtel Limited took management control of the company and its board, and rebranded the company's services under its own airtel brand from December 20, 2010.
On December 21, 2011, Airtel Bangladesh launched "Airtel Circle of Friends", the first ever Interactive Commercial in Bangladesh, created and executed by Digimarka.
On September 8, 2013, Airtel Bangladesh received 5 MHz 3G spectrum with 1.25 million US$.
On January 28, 2016, it was announced that Robi and Airtel Bangladesh will merge in Q1 2016. The combined entity will be called Robi, to serve about 40 million subscribers combined by both networks. Axiata Group will own 68.3% share, while Bharti Group will own 25%. The remaining shares will be owned by NTT DoCoMo. The proposed merger has been approved by The High Court and is expected to be complete by the fourth quarter this year, Robi said in a statement.
Airtel Bangladesh uses the following numbering scheme:
+880 16 N8N4N9N3N6N9N0N0
Where, 880 is the ISD code for Bangladesh and is needed only in case of dialling from outside Bangladesh.
16 is the prefix for Airtel Bangladesh as allocated by the government of Bangladesh. Omitting +880 will require using 0 in place of it instead to represent local call, hence 016 is the general prefix.
N1N2N3N4N5N6N7N8 is the subscriber number.
Airtel's '016' prefix will go within a year of the merger with Robi; existing Airtel subscribers will be given Robi's current prefix of '018'.
Airtel provides both post-paid and pre-paid connection plans. Its prepaid features the remarkable Ajibon 1 Paisa offer. Airtel Postpaid and Airtel Prepaid users enjoy various value added services (VAS), such as SMS, MMS, GPRS, "Smart SIM", International Roaming, Corporate packages for product advertising via SMS etc. Despite offering the cheapest services, Airtel cannot properly resolve customers' complaints about its network quality.The Daily Star Airtel is often blamed by its subscribers for the unclear voice quality on its 2G network.
Airtel has seven customer care centers around the country, which are known as "Airtel experience centers" (AECs), located at key locations. These centers are directly run by Airtel itself.
Airtel has another 77 dealer outlet spread across Bangladesh, the largest chain of retail outlets in the country, which is further backed up by a chain of sub-dealers, affinity partners & distributors. Dealer outlets of Airtel are known as "Airtel relationship centers" (ARCs).
SIM cards, recharge scratch cards, handsets and internet devices are sold at these outlets. Bill collection for post-paid users and "Ezeeload" (top-ups) for pre-paid users can also be availed at the franchises. These franchises directly appoint dealers and sub-dealers in their designated areas.
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- "Court clears way for Robi-Airtel merger".
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- "Technical glitch: Airtel subscribers suffer". 2016-06-01. Retrieved 2016-09-12.