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Hetzner

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Hetzner Online GmbH
File:Logo Hetzner.jpg
Type of businessGesellschaft mit beschränkter Haftung
Founded1997
HeadquartersGunzenhausen, Bavaria, Germany
Founder(s)Martin Hetzner
IndustryWeb hosting, SSL certificates, Colocation, Domain registration
Employees200
URLwww.hetzner.com

Hetzner Online GmbH is an Internet hosting company and data center operator based in Germany. Market confusion exists with its namesake in South Africa, Hetzner (Pty) Ltd, but the two are separate companies registered and incorporated in their own rights under the applicable country laws. They do not have the same shareholders.

History

Hetzner Online GmbH (Gesellschaft mit beschränkter Haftung) began operations in Germany in 1997[1] under the name Hetzner Online Services and became Hetzner Online AG in 2000. In 2015, it changed its legal status to GmbH.

The company is named after its founder Martin Hetzner. Hetzner Online owns and operates two data center parks in Nuremberg[2] and Falkenstein/Vogtland (Germany).[3]

The head office of Hetzner Online is based in Gunzenhausen, Bavaria, in Germany. It has a partner company in South Africa: Hetzner South Africa (Pty.) Ltd.[4] which operates data centers in Midrand[5][6] and Cape Town (South Africa).[4][7]

Services

Hetzner Online provides dedicated hosting, shared web hosting, virtual private servers, managed servers, domain names, SSL certificates and colocation services. The company operates a server auction site online where older servers are auctioned off in the form of a Dutch auction.[citation needed]

Hetzner Online has a domain name registrar arrangement with ICANN (for registering domains under .com, .net and .org and others),[8] DENIC (for .de),[9] and nic.at (for .at).[10]

Infrastructure

Hetzner Online's datacenter projects are coordinated and implemented in-house with as little outsourcing as possible. Data center units served by multiple redundant uplinks, including 200 Gbit/s to DE-CIX and fiber optic links to Nuremberg and Frankfurt. Colocation facilities are sited at both data center parks in Nuremberg and Falkenstein/Vogtland in Germany.

Energy usage

Energy at the data center parks is used exclusively from renewable sources (hydropower);[citation needed] use of direct free cooling, double-height raised floor, components selected on the basis of energy-consumption, waste heat recycling, and intelligent lighting solutions. In 2011, TÜV SÜD certified Hetzner's data centers as an "Energy Efficient Enterprise".[11]

Charity

Hetzner Online is a sponsor of Habitat for Humanity Germany building projects in Africa.[12] In 2010, Hetzner Online donated setup fees received from new orders during the football World Cup 2010 to the Youth Build Project 2010.[13] In 2012 Habitat for Humanity Germany patron, actress Alexandra Neldel travelled to Mozambique and South Africa to learn more about Hetzner Online's projects. The company received the Habitat for Humanity Corporate Partnership Award in 2012.[14]

Incidents

Hacking

In June 2013, Hetzner Online suffered from a security breach where customer information was exposed to attackers who had compromised Hetzner Online's monitoring systems.[15][16]

Russian complaints about Glavcom.ua

In early August 2014, the Russian Federal Service for Supervision of Communications, Information Technology and Mass Media (Roskomnadzor) sent a demand to many news agencies, including BBC, prohibiting any mention of the demonstration that was being arranged in the Siberian city of Novosibirsk in support of the federalization of Siberia.[17][18] A number of such messages were sent to Ukraine, which was in the midst of undeclared war with Russian paramilitary in Donetsk region.[19] Since the Ukrainian online newspapers did not remove the article, Roskomnadzor sent letters to their Internet providers demanding removal of the news item. Hetzner Online complied with the demands and sent a notice to glavcom.ua, saying "Please solve the problem and reply within the next 24 hours to avoid suspension. This is the final deadline."[20]

This story was widely reprinted in news sources.[21] Ukrainian Ministry of Foreign Affairs issued a statement expressing solidarity with glavcom.ua owners and journalists. Vassily Zvarych, vice-head of Communications Department of Foreign Ministry, gave a press conference saying that he was surprised by Hetzner Online's compliance with the Russian complaint.[22] Also, a German chapter of Reporters Without Borders issued a statement condemning Roskomnadzor.[23]

The notices to suspend Glavcom.ua were issued by Hetzner Online August 6, 2014; on August 10 Hetzner Online issued apologies, denying that any censorship was planned and that their technical support made a wrong decision, which they regret.[24] However, by that time the story was widely published in German mass-media,[25] and Glavcom.ua already migrated from Hetzner Online to another hosting provider.[26][27]

no.spam.ee lawsuit

In 2013, an Estonian anti-spam activist Tõnu Samuel posted a blog entry about an alleged spammer Silver Teede on his website no.spam.ee. In retaliation, Teede wrote a complaint to the blog's service provider, Hetzner Online, who decided to terminate services for the blog. In an ensuing court case, Estonian courts found the complaints to be baseless and awarded Samuel damages for the loss of his servers.[28][29][30]

blocking "Novaya Gazeta"

On January 11, 2016, Hetzner blocked the St. Petersburg site of Novaya Gazeta, the leading oppositional, non-governmental newspaper in Russia. [31] The newspaper marked the act as political censorship without any legal procedure. [32]

Awards

  • 2011 Green IT Best Practice Award[33][34]
  • 2011 eco Internet Award, Association of German Internet Industry[35]
  • 2012 funkschau journal Carrier & Provider Award[36]
  • 2012 PC WELT trade press Technology Winner Brand Awareness International[37]
  • 2012 Bavaria's Best 50 fastest growing businesses in Bavaria[38]
  • 2012 Shortlisted for 5th Data Centres Europe 2012 Awards[39]
  • 2012 Finalist Datacenterdynamics EMEA Awards 2012[40]
  • 2013 Funkschau Journal "Carrier & Provider Award[41]
  • 2013 Shortlised for International Datacentre & Cloud Awards 2013[42]
  • 2014 PC WELT Brand of the Year and Technology Winner Brand Awareness International[43]
  • 2015 Deloitte Technology Fast 50 Award; "Sustained Excellence Award" [44]
  • 2015 "Carrier and Provider of the Year" Funkschau Leserwahl (Reader's Choice) Award [45]
  • 2015 Bayerns Best 50 Award [46]
  • 2016 Hosting Awards [47]

References

  1. ^ "Company Overview of Hetzner Online AG". Businessweek. Retrieved 19 June 2014.
  2. ^ Beatrix Taggart (17 May 2013). "Hetzner Online shortlisted as "New Datacentre of the Year" at the 6th International Datacentre Awards". Daily Host News.
  3. ^ Nicole Henderson (1 February 2013). "Web Host Hetzner Online Adds Colocation Services to Two German Data Centers". Web Host Industry Review.
  4. ^ a b "Hetzner opens its second data centre in Cape Town". Datacenter Dynamics. 3 September 2006.
  5. ^ "Hetzner starts on massive new data center". BusinessTech. 2 July 2013.
  6. ^ "Hetzner's new data centre taking shape: photos". MyBroadband. 15 August 2013.
  7. ^ "Hetzner grows Cape Town DC". MyBroadband. 5 September 2011.
  8. ^ "ICANN-Accredited Registrars".
  9. ^ "List of DENIC Members".
  10. ^ "Registrar-Liste". nic.at.
  11. ^ "TÜV SÜD awarded the 'Energy Efficient Enterprise – Data Centre' certificate to Hetzner Online's data centre park". TÜV SÜD. 1 July 2011.
  12. ^ Habitat for Humanity Germany
  13. ^ Zeleni Hosting (10 January 2012). "Cheque for 148.000 Euro to welfare organisation". Zeleni Hosting.
  14. ^ Hetzner Online AG erhält Auszeichnung für beispielhaftes soziales Engagement
  15. ^ Fabian Scherschel (7 June 2013). "Hetzner web hosting service hacked, customer data copied". The H.
  16. ^ Nicole Henderson (7 June 2013). "Hetzner Security Breach Exposes Customer Passwords, Payment Information". Web Host Industry Review.
  17. ^ BBC: "Блог редактора: Артем Лоскутов и "федерализация Сибири"
  18. ^ BBC World Service statement regarding interview with Artem Loskutov
  19. ^ Bloomberg: Ukraine in ‘Undeclared War’ With Russia as Rebels Unite
  20. ^ Немцы заблокируют «Главком» за то, что он не удалил статью по требованию Роскомнадзора
  21. ^ Webhoster Hetzner: Deutsche Firma hilft russischer Medienaufsicht bei Zensur
  22. ^ МИД Украины удивлен позицией немецкого хостера, согласившегося с Роскомнадзором
  23. ^ Russische Zensurversuche im Ausland
  24. ^ Human rights in Ukraine: Russian censor will not be allowed to block Glavkom
  25. ^ "The Truth About Hetzner Censoring Glavcom". root-services.net. 9 August 2014.
  26. ^ Роскомсвобода: Немецкий хостер хотел заблокировать украинский сайт по требованию Роскомнадзора, но извинился
  27. ^ Glavcom.ua: Немецкий хостер отказался блокировать «Главком» и извинился перед редакцией
  28. ^ Hans Lõugas (29 October 2013). "Laimaja peab sotsiaalmeedias vabandust paluma". Eesti Päevaleht.
  29. ^ Sander Silm (28 October 2013). "Netilaimaja peab maksma Tõnu Samuelile 11 150 eurot". Õhtuleht.
  30. ^ Silver Meikar (17 June 2013). "Silver Meikar: avatus ja läbipaistvus taastaks usalduse". Postimees.
  31. ^ Немецкий провайдер заблокировал сайт «Новой газеты в Петербурге»
  32. ^ Осторожно, цензура!
  33. ^ Zeleni Hosting (24 January 2012). "GreenIT Best Practice Award 2011". Zeleni Hosting.
  34. ^ 2011 Green IT Best Practice Award
  35. ^ Zeleni Hosting (16 January 2012). "Top eco Internet award for best German hosting provider". Zeleni Hosting.
  36. ^ HostSearch (28 August 2012). "German IT Journal Names Hetzner Online Top Internet Provider for 2012". HostSearch.
  37. ^ HostSearch (29 October 2012). "PC-WELT Readers Vote Hetzner Online Technology Winner 2012". HostSearch.
  38. ^ Carsten Bernhard (8 July 2012). "Wirtschaftsminister: Hetzner als "Bayerns Best 50" ausgezeichnet". webhostlist.de.
  39. ^ Datacentres.com (23 May 2012). "Data Centres Europe announce 5th annual awards shortlist". Datacentres.com.
  40. ^ Ambrose McNevin (26 November 2012). "DatacenterDynamics EMEA Awards 2012 Finalists". Datacentre Dynamics.
  41. ^ Zeleni Hosting (18 January 2013). "Hetzner Online gewinnt erneut bei Deutschlands größter Leserumfrage". Zeleni Hosting.
  42. ^ Beatrix Taggart (17 May 2013). "Hetzner Online shortlisted as "New Datacentre of the Year" at the 6th International Datacentre Awards". Zeleni Hosting.
  43. ^ HostSearch (8 July 2014). "Web Hosting Provider Hetzner Online is PC-WELT's "Brand of the Year 2014"". HostSearch.
  44. ^ Deloitte (30 March 2016). "Preisträger Technology Fast 50". Deloitte.
  45. ^ Hetzner Online (30 March 2016). "Awards". Hetzner Online.
  46. ^ Bayerische Staatsministerium für Wirtschaft und Medien, Energie und Technologie (30 March 2016). "Awards". Bayerische Staatsministerium für Wirtschaft und Medien, Energie und Technologie.
  47. ^ Vogel IT Medien (13 May 2016). "Hetzner Online was awarded the "Platinum" Reader's Choice Hosting Award in the "Dedicated Server" category". Vogel IT Medien.
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