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OSF Global Services
Company typePrivate
Industrye-commerce, IT services, software, SaaS, cloud computing
Founded2003
FounderGerard Szatvanyi
HeadquartersQuebec City, Quebec, Canada
Area served
North America, Europe, Asia and Latin America

OSF Global Services is a company specialized in enterprise customer relationship management (CRM), content management systems (CMS), order management systems (OMS), unified commerce, online shop management and cloud application development.[1] The company provides products across channels, devices and locales to B2C and B2B focused enterprises and emerging businesses in North America, Europe, Latin America, Australia, New Zealand and Asia.

Headquartered in Quebec City, Quebec, Canada, OSF Global Services has offices in the United States, the United Kingdom, France, Germany, Brazil, Colombia, Japan, Romania, Ukraine and others.

History

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OSF Global Services was founded in 2003 in Québec City, Canada, with operations in Bucharest.[citation needed]

Over the years, OSF Global Services signed strategic partnerships with Demandware[2][non-primary source needed] (now Salesforce Commerce Cloud), Salesforce.com,[3][user-generated source?] Microsoft, Sitecore,[4][non-primary source needed] Magento, Coveo[5][non-primary source needed] and OrderDynamics.[6]

In 2006, the company began to offer IT development and consulting services, and in 2007, it became a Microsoft Gold Partner. In 2010, it signed a strategic partnership with Salesforce.[citation needed]

In May 2018, OSF acquired Brazilian IT company iFactory Solutions as part of OSF's continued expansion in the Latin American region.  

In May 2019, OSF acquired award-winning UK eCommerce agency Blueleaf as part of its strategy to build a significant presence in the UK.[7]

In October 2019, OSF acquired Spanish ecommerce agency Soul Ecommerce to enhance its capabilities in the Iberian Peninsula region.[8]

In December 2019, OSF acquired German ecommerce agency successyou as a part of its strategy to build upon the company's existing presence in Europe.[9]

In 2019, the company started a long-term collaboration with Reforest'Action,[10] an NGO with a unique crowd planting model dedicated to raising awareness and taking action for forests by creating an environmentally conscious community. Inspired by this initiative, OSF Digital decided to replicate its global digital footprint into a worldwide climate change program, OSF Forest.

In 2020, OSF Digital joined Pledge 1% philanthropic program.

In 2021, the company acquired Adept Group[11] in New Zealand, Relation1[12] based in Canada, Werise[13] in LATAM and the US-based Paladin Group.

In 2022, OSF Digital acquired netnomics[14] (Germany), Datarati[15] (ANZ), and completed acquisition of FitForCommerce[16] (US).

In June 2022, OSF Digital acquired Kolekto, a Brazil-based digital B2B commerce and CRM company.[17][18] In July 2022, OSF Digital acquired Aarin Inc., a U.S.-based full-stack Salesforce Marketing Cloud systems integrator, for an undisclosed sum.[19]

Awards and honors

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The company won Salesforce's Partner Innovation Award in Retail at Dreamforce 2016[20][user-generated source?] and the Lightning Bolt Trailblazer Award for Retail at Dreamforce 2018.[21][user-generated source?]

In 2022, OSF Digital was named Salesforce Partner of the Year[22] by Salesforce Japan and was awarded the 2022 Salesforce Commerce Cloud Partner of the Year for the Best Go Faster with Commerce category.

References

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  1. ^ "OSF Digital Raises $100M, Plans Expansion in Digital Commerce" CMSWire
  2. ^ "OSF Global Services is Salesforce Commerce Cloud Premier Solution Partner" Salesforce Commerce Cloud Marketplace
  3. ^ "OSF Global Services: Consulting, Implementation, and Integration Services" Salesforce AppExchange
  4. ^ "OSF Global Services is a Sitecore partner" Archived 2015-11-22 at the Wayback Machine Sitecore.net
  5. ^ "OSF Global Services Becomes Coveo Certified Partner" Coveo NewsRoom
  6. ^ "OSF Global Services Partners with OrderDYnamics to Increase Global Reach" RetailTouchpoints.com
  7. ^ "OSF Commerce Acquires UK eCommerce Agency, Blueleaf". Financial Post. 2019-05-24. Retrieved 2022-09-16.
  8. ^ "OSF Digital Acquires Marketing Automation, CRM Company Netnomics – CMSWire – Lead Marketing & Automation Services". Retrieved 2022-09-16.
  9. ^ "OSF Digital Acquires Marketing Automation, CRM Company Netnomics – CMSWire – Lead Marketing & Automation Services". Retrieved 2022-09-16.
  10. ^ "OSF Digital | Reforest'Action". www.reforestaction.com. Retrieved 2022-09-16.
  11. ^ Trumbull, Ty (2021-05-19). "OSF Digital Acquires Salesforce Partner Adept Group". ChannelE2E: Technology News for MSPs & Channel Partners. Retrieved 2022-09-16.
  12. ^ Trumbull, Ty (2021-06-11). "OSF Digital Acquires Salesforce Cloud Partner Relation1". ChannelE2E: Technology News for MSPs & Channel Partners. Retrieved 2022-09-16.
  13. ^ Dorbian, Iris (2021-06-16). "Venture-backed OSF Digital acquires Brazil's Werise". Venture Capital Journal. Retrieved 2022-09-16.
  14. ^ "OSF Digital Expands Marketing Automation Offerings With Netnomics Acquisition". CMSWire.com. Retrieved 2022-09-16.
  15. ^ "Sydney Salesforce partner Datarati acquired by Canada-based OSF Digital". CRN Australia. Retrieved 2022-09-16.
  16. ^ "Bernardine C. Wu, Executive Managing Director, OSF Digital | Retail Influencer Network". retailinfluencernetwork.com. Retrieved 2022-09-16.
  17. ^ "OSF Digital Acquires Kolekto". www.destinationcrm.com. Retrieved 2022-07-15.
  18. ^ "OSF Digital Buys Brazilian B2B Company Kolekto". www.pymnts.com. 2022-06-14. Retrieved 2022-07-15.
  19. ^ Florentine, Sharon (2022-07-14). "OSF Digital Acquires Salesforce Marketing Cloud Integrator Aarin". ChannelE2E: Technology News for MSPs & Channel Partners. Retrieved 2022-07-15.
  20. ^ "OSF Global Services wins Salesforce's Partner Innovation Award in Retail". Salesforce.com.
  21. ^ "Introducing the 2018 Lightning Bolt Trailblazers". Salesforce Blog. Retrieved 2019-02-01.
  22. ^ "OSF DigitalがSalesforce Japan Partner of the Year, Commerce Cloudに選出". japan.cnet.com (in Japanese). Retrieved 2022-09-16.
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