LastPass

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This is an old revision of this page, as edited by 74.58.147.69 (talk) at 18:46, 22 January 2023 (Reworded part of a sentence in lead, to avoid giving the impression that there have been security incidents only in 2022.). The present address (URL) is a permanent link to this revision, which may differ significantly from the current revision.

LastPass
IndustryPassword management
Computer security
Founded2008; 16 years ago (2008)
Headquarters
United States
Key people
Karim Toubba (CEO, 2022)
Revenue$200 million (2021)
Number of employees
550+ (2022)
Websitelastpass.com
Footnotes / references
[1][2]

LastPass is a password manager distributed in subscription form as well as a freemium model with limited functionality.[3] The standard version of LastPass comes with a web interface, but also includes plugins for various web browsers and apps for many smartphones.[4] It also includes support for bookmarklets.[5] LogMeIn, Inc. (now GoTo) acquired LastPass in October 2015.[6] On December 14, 2021, LogMeIn announced that LastPass would be made into a separate company and accelerate its release timeline.[7]

LastPass suffered significant security incidents between 2011 and 2022. Notably, in late 2022, user data, billing information, and vaults (with some fields encrypted and others not) were breached, leading many security professionals to call for users to change all their passwords and switch to other password managers.[8]

Overview

A user's content in LastPass, including passwords and secure notes, is protected by one master password. The content is synchronized to any device the user uses the LastPass software or app extensions on. Information is encrypted with AES-256 encryption with PBKDF2 SHA-256, salted hashes, and the ability to increase password iterations value. Encryption and decryption takes place at the device level.[4][9]

LastPass has a form filler that automates password entering and form filling, and it supports password generation, site sharing and site logging, and two-factor authentication. LastPass supports two-factor authentication via various methods including the LastPass Authenticator app for mobile phones as well as others including YubiKey.[10] LastPass is available as an extension to many web browsers, including Google Chrome, Mozilla Firefox, Apple Safari, Microsoft Edge, Vivaldi, and Opera. It also has apps available for smartphones running the Android, iOS, or Windows Phone operating systems. The apps have offline functionality.[4] Note that LastPass shuts off the Google Chrome browser setting allowing the user to automatically save pass words in the browser. [see https://support.google.com/chrome/a/thread/7312208/how-do-i-change-offer-to-save-password-bar-when-it-s-locked?hl=en]

Unlike some other major password managers, LastPass offers a user-set password hint, allowing access when the master password is missing.[11]

History

On December 2, 2010, it was announced that LastPass had acquired Xmarks, a web browser extension that enabled password synchronization between browsers. The acquisition meant the survival of Xmarks, which had financial troubles, and although the two services remained separate, the acquisition led to a reduced price for paid premium subscriptions combining the two services.[12][13] On March 30, 2018, the Xmarks service was announced to be shut down on May 1, 2018, according to an email to LastPass users.[14]

On October 9, 2015, LogMeIn, Inc. acquired LastPass for $110 million. The company was combined under the LastPass brand with a similar product, Meldium, which had already been acquired by LogMeIn.[6][15][16]

On February 3, 2016, LastPass unveiled a new logo. The previous logo, which prominently featured an asterisk, was the subject of a trademark lawsuit filed in early 2015 by E-Trade, whose logo also features an asterisk.[17]

On March 16, 2016, LastPass released LastPass Authenticator, a free two-factor authentication app.[18][19]

On November 2, 2016, LastPass announced that free accounts would now support synchronizing user content to any device, a feature previously exclusive to paid accounts. Earlier, a free account on the service meant it would sync content to only one app.[20][21]

In August 2017, LastPass announced LastPass Families, a family plan for sharing passwords, bank account info, and other sensitive data among family members for a $48 annual subscription. They also doubled the price of the Premium version without adding any new features to it. Instead, some features of the free version were removed.[22]

On February 16, 2021, LastPass announced that from March 16, free versions would be usable on only desktop or mobile devices, rather than both. Any user wishing to continue using both would have to pay for the premium (i.e. paid for) version. They would also discontinue email support for Free users at the same time.[23]

On December 14, 2021, LogMeIn, Inc. announced that LastPass will be established as an independent company[24]

Reception

In March 2009, PC Magazine awarded LastPass five stars, an "Excellent" mark, and their "Editors' Choice" for password management.[25] A new review in 2016 following the release of LastPass 4.0 earned the service again five stars, an "Outstanding" mark, and "Editors' Choice" honor.[26]

In July 2010, LastPass's security model was extensively covered and approved of by Steve Gibson in his Security Now podcast episode 256.[27] He also revisited the subject and how it relates to the National Security Agency in Security Now podcast episode 421.[28]

In October 2015 when LogMeIn acquired LastPass, founder Joe Siegrist's blog was filled with user comments voicing criticism of LogMeIn. [29] Web sites ZDNet, Forbes and Infoworld posted articles mentioning the outcry by existing customers, some of whom said they would refuse to do business with LogMeIn, and raised other concerns about LogMeIn's reputation.[30][31][32]

In a 2017 Consumer Reports article Dan Guido, the CEO of Trail of Bits, called LastPass a popular password manager (alongside Dashlane, KeePass, and 1Password), with the choice between them mostly down to personal preference.[11] In March 2019, Lastpass was awarded the Best Product in Identity Management award during the seventh annual Cyber Defense Magazine InfoSec Awards.[33]

In February 2021, in response to LastPass limiting its free tier to one type of device, Barry Collins of Forbes called the change a "bait and switch" that makes free accounts "much less useful than they used to be" that "ruins" the free tier.[34]

Security incidents

2011 security incident

On Tuesday, May 3, 2011, LastPass discovered an anomaly in their incoming network traffic, then a similar anomaly in their outgoing traffic. Administrators found none of the hallmarks of a classic security breach (for example, a non-administrator user being elevated to administrator privileges), but neither could they determine the anomalies' cause. Furthermore, given the size of the anomalies, it was theoretically possible that data such as email addresses, the server salt, and the salted password hashes were copied from the LastPass database. To address the situation, LastPass took the "breached" servers offline so they could be rebuilt and, on May 4, 2011, requested all users change their master passwords. They said that while there was no direct evidence that any customer information was compromised, they preferred to err on the side of caution. However, the resulting user traffic overwhelmed the login servers, and company administrators — considering the possibility that existing passwords that had been compromised was trivially small — asked users to delay changing their passwords until further notice.[35][36]

2015 security breach

On Monday, June 15, 2015, LastPass posted a blog post indicating that the LastPass team had discovered and halted suspicious activity on their network the previous Friday. Their investigation revealed that LastPass account email addresses, password reminders, server per user salts, and authentication hashes were compromised; however, encrypted user vault data had not been affected. The company blog said, "We are confident that our encryption measures are sufficient to protect the vast majority of users. LastPass strengthens the authentication hash with a random salt and 100,000 rounds of server-side PBKDF2-SHA256, in addition to the rounds performed client-side. This additional strengthening makes it difficult to attack the stolen hashes with any significant speed."[37][38]

2016 security incidents

In July 2016, a blog post published by independent online security firm Detectify detailed a method for reading plaintext passwords for arbitrary domains from a LastPass user's vault when that user visited a malicious web site. This vulnerability was made possible by poorly written URL parsing code in the LastPass extension. The flaw was not disclosed publicly by Detectify until LastPass was notified privately and able to fix their browser extension.[39] LastPass responded to the public disclosure by Detectify in a post on their own blog, in which they revealed knowledge of an additional vulnerability, discovered by a member of the Google Security Team, and already fixed by LastPass.[40]

2017 security incidents

On March 20, Tavis Ormandy discovered a vulnerability in the LastPass Chrome extension. The exploit applied to all LastPass clients, including Chrome, Firefox and Edge. These vulnerabilities were disabled on March 21, and patched on March 22.[41]

On March 25, Ormandy discovered an additional security flaw allowing remote code execution based on the user navigating to a malicious website. This vulnerability was also patched.[42][43]

2019 security incidents

On Friday, August 30, 2019, Tavis Ormandy reported a vulnerability in the LastPass browser extension in which Web sites with malicious JavaScript code could obtain a username and password inserted by the password manager on the previously visited site.[44][45] By September 13, 2019, Lastpass publicly announced the vulnerability, acknowledging the issue was limited to the Google Chrome and Opera extensions only; nonetheless, all platforms received the vulnerability patch.[46] [47]

2020 security incident

On 6th of April 2020, a vulnerability was found, concerning the storage of the master password within the web extension. LastPass did not use the Windows Data Protection API, but stored the Master Password in a local file when the "Remember password" option is activated. [48]

2021 third-party trackers and security incident

In 2021 it was discovered that the Android app contained third-party trackers.[49] Also, at the end of 2021, an article at the site BleepingComputer reported that LastPass users were warned that their master passwords were compromised.[50]

2022 security incidents

In late 2022, LastPass reported in blog posts a series of hacks on their infrastructure that resulted in customer information falling into the hands of threat actors. The stolen information includes names, email addresses, billing addresses, partial credit cards and website URLs. In addition, some data encrypted with users' master passwords was stolen, including login usernames and site passwords. The security of that encrypted data depends on the strength of the user's master password, or whether the password had previously been leaked, and the number of rounds of encryption used.

On August 25, 2022, LastPass published a blog post[51] notifying customers that a third party gained unauthorized access to portions of their development environment, source code, and technical information through a single compromised developer account.

In November, LastPass published updates on the security breach and stated that some customer data was accessed by a third party. LastPass assured users that passwords stored with the service were still secure, as encryption and decryption of passwords takes place on the user’s device.[52]

In December, LastPass reported that the actor obtained a backup of customer data and the customer vault data (the password databases) by using some of the information obtained in the August breach. The customer data included customers' names, billing addresses, phone numbers, email addresses, IP addresses and partial credit card numbers. The vault data included, for each breached user, unencrypted website URLs and site names, and encrypted usernames, passwords and form data for those sites. According to the report, the stolen info did not include the user's master password, which would be required to access the encrypted portions of the vault data (such as usernames and passwords), and which LastPass does not store. The report suggested that, providing a strong master password and many rounds of encryption were applied, it would take millions of years to decrypt the passwords.[53] The report did not reveal when the vault data backup was made, when the vault data was stolen, how many users were affected, which fields in the vault data were encrypted or not, nor if vault metadata was taken (including number of rounds of encryption used on the encrypted portions of the vault).

Commentators expressed concerns that if a user's master password was weak or leaked,[54] the encrypted parts of the customer's data could be decrypted.[55] LastPass stated no action was necessary for the majority of its customers,[53] but other sources recommended changing all passwords and vigilance against possible phishing attacks.[56][57] Some sources criticized LastPass's response,[58] and raised additional concerns over the number of rounds of encryption that were required.

A class-action lawsuit was initiated in early 2023, with the anonymous plaintiff stating that LastPass failed to keep users' information safe.[59] Of particular concern in the lawsuit was the increased risk of the details being used in phishing attacks.

References

  1. ^ [1]. The Boston Globe. Retrieved on May 20, 2022.
  2. ^ "LastPass to stand alone as LogMeIn owners say they'll spin off the password management company". The Boston Globe. Retrieved 2022-05-20.
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  4. ^ a b c "The best way to manage passwords". LogMeIn. Retrieved 8 August 2018.
  5. ^ "Bookmarklets". LogMeIn. Archived from the original on 26 February 2017. Retrieved 8 August 2018.
  6. ^ a b Siegrist, Joe (9 October 2015). "LastPass Joins the LogMeIn Family". blog.lastpass.com. LogMeIn. Retrieved 8 August 2018.
  7. ^ "LastPass Investing Even More in Your Password Security in 2022". LogMeIn. 14 December 2021. Retrieved 14 Dec 2021.
  8. ^ Newman, Lily Hay. "Yes, It's Time to Ditch LastPass". Wired. ISSN 1059-1028. Retrieved 2022-12-30.
  9. ^ Hoffman, Chris (9 August 2012). "11 Ways to Make Your LastPass Account Even More Secure". How-To Geek.
  10. ^ Eddy, Max (30 March 2016). "LastPass Authenticator (for iPhone)". PCMag. Ziff Davis.
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  13. ^ Purdy, Kevin (2 December 2010). "LastPass Acquires Xmarks, Keeping Free Bookmark-Syncing Plans Available". Lifehacker. Gizmodo Media Group.
  14. ^ Brinkmann, Martin (1 April 2018). "LogMeIn to shut down Xmarks on May 1, 2018". gHacks. Archived from the original on 1 April 2018.
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  19. ^ Whitwam, Ryan (16 March 2016). "LastPass Releases Its Own 2-Factor Mobile Authenticator App". AndroidPolice. Illogical Robot.
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External links