ASAN service
| Azerbaijani: ASAN xidmət | |
 | |
| Agency overview | |
|---|---|
| Formed | 2012[1] |
| Website | asan.gov.az |
ASAN service (Azerbaijani: ASAN xidmət) is a state agency for government services to citizens in Azerbaijan. The agency goal is to make services more easily accessible to citizens using modern technology.[2][3] The acronym “ASAN” stands for “Azerbaijan Service and Assessment Network”. The word “asan” means “easy” in Azerbaijani.[4]
Entities and services
ASAN Service centers use a "one-stop-shop" principle at its centers, where 10 government entities and about 30 private companies provide services in a public-private partnership. More than 230 services are provided, including birth, death and marriage registration; identity cards; passports; driver licenses; real estate records; immigrant status and other civic services. Subsidiary services include banking and insurance, legal, medical, tourism and air travel. About 2,000 citizens visit each ASAN service center daily.
Service centers
Sumgait "ASAN service" center serves for residents of Sumgait city, Absheron, Khizi, Guba, Gusar, Khachmaz, Gobustan, Siyazan, Shemakha and Shabran districts.
Sumgait city, 15th block Baku Street, 42 D.
Ganja "ASAN service" center serves for residents in the Shamkir, Tovuz, Aghstafa, Gazakh, Goranboy, Goygol, Gadabay, Kalbajar, Khojali, Samukh, Dashkasan districts and Naftalan city along with the city of Ganja.
Ganja, Haydar Aliyev avenue 87 A.
Sabirabad “ASAN service” center serves for residents of Sabirabad, Imishli, Kurdamir, Hajigabul, Shirvan, Salyan and Beylagan.
Sabirabad, Heydar Aliyev, 128.
Barda “ASAN service” center serves for residents in Barda, Fuzuli, Aghdam, Aghjabadi, Lachin, Yevlakh and Tartar.
Barda, 100 Heydar Aliyev avenue.
Gabala "ASAN service" serves for residents in Gabala, Balakan, Zagatala, Gakh, Sheki, Oguz, Ismayilli, Agsu, Shamakhi and Gobustan.
Gabala, Elchin Karimov str. 79.
Masalli "ASAN service" serves for residents in Masalli, Jalilabad, Astara, Lenkoran, Lerik and Yardimli.
Masalli, Heydar Aliyev avenue
Statistics
About 14 million people have received ASAN services since its inception. Mobile ASAN Service began in 2013 and helps provide universal access for citizens. It uses buses that travel to deliver services in remote and hard-to-reach areas that do not have ASAN Service centers. The agency also established intra-city mobile services in the capital city of Baku. By paying an additional fee, citizens can receive services at work, home or another location they choose. Public satisfaction rate is close to 100 percent.[5]
Awards
References
- ^ "Azərbaycan Respublikasının Prezidenti yanında Vətəndaşlara Xidmət və Sosial İnnovasiyalar üzrə Dövlət Agentliyinin yaradılması və dövlət orqanları tərəfindən vətəndaşlara göstərilən xidmətlərin təkmilləşdirilməsi ilə bağlı tədbirlər haqqında" Azərbaycan Respublikası Prezidentinin 13 iyul 2012-ci il tarixli, 685 nömrəli Fərmanı Archived July 31, 2013, at the Wayback Machine Template:Az icon
- ^ "Azerbaijan's one-stop public service shop is driving up efficiency" Retrieved January 11, 2017.
- ^ "685 - Azərbaycan Respublikasının Prezidenti yanında Vətəndaşlara Xidmət və Sosial İnnovasiyalar üzrə Dövlət Agentliyinin yaradılması və dövlət orqanları tərəfindən vətəndaşlara göstərilən xidmətlərin təkmilləşdirilməsi ilə bağlı tədbirlər haqqında". www.e-qanun.az. Retrieved 2017-03-25.
- ^ Jafarov, Kamal (2013-07-31). "Azerbaijan's one-stop public service shop is driving up efficiency". The Guardian. ISSN 0261-3077. Retrieved 2017-03-25.
- ^ "Azerbaijani Service and Assessment Network (ASAN) - Centre for Public Impact". Centre for Public Impact.
- ^ "ASAN service awarded UN prize". AzerNews.az. 12 May 2015.
See also
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