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==Web hosting==
==Web hosting==
[[Image:Dreamhost panel 2007.jpg|thumb|right|A screenshot of the post March 2007 DreamHost Control Panel]]
[[Image:Dreamhost panel 2007.jpg|thumb|right|A screenshot of the post March 2007 DreamHost Control Panel]]
DreamHost hosts around 800,000 domain names<ref>{{cite web | url=http://www.webhosting.info/webhosts/tophosts/global/?pi=1&ob=RANK&oo=ASC | title=Top Web Hosts Worldwide | publisher=WebHosting.Info | accessdate=2009-04-01}}</ref> on a network of [[Linux| GNU/Linux]]-based servers for customers and [[F5_Networks| F5 Networks Big IP]]-based servers for company sites,<ref>[http://uptime.netcraft.com/up/hosted?netname=DREAMHOST-BLK1,66.33.192.0,66.33.223.255 Netcraft's Top Sites List]</ref>. Customers have access to a control panel that includes integrated billing and support ticket systems.<ref>[http://www.dreamhost.com/hosting-panel.html Web-based account administration]</ref> The majority of hosted domains exist within a [[Shared web hosting service|shared hosting]] environment, with a small percentage of customers on [[Dedicated hosting service|dedicated]] servers. While telephone-based support is unavailable, DreamHost features various types of electronic support, such as IRC and email support. <ref>http://blogs.zdnet.com/BTL/?p=3419</ref> DreamHost's staff also contribute to an official blog and a wiki.<ref>{{cite news | url=http://blogs.zdnet.com/BTL/?p=3419 | title=Honesty, transparency can offset customer service disasters | publisher=ZDNet | date=August 3, 2006 | first=David | last=Berlind | accessdate=2009-03-30}}</ref>
DreamHost's network consists of [[Linux| GNU/Linux]]-based servers for customers and [[F5_Networks| F5 Networks Big IP]]-based servers for company sites,<ref>[http://uptime.netcraft.com/up/hosted?netname=DREAMHOST-BLK1,66.33.192.0,66.33.223.255 Netcraft's Top Sites List]</ref>. Customers have access to a control panel that includes integrated billing and support ticket systems.<ref>[http://www.dreamhost.com/hosting-panel.html Web-based account administration]</ref> The majority of hosted domains exist within a [[Shared web hosting service|shared hosting]] environment, with a small percentage of customers on [[Dedicated hosting service|dedicated]] servers. While telephone-based support is unavailable, DreamHost features various types of electronic support, such as IRC and email support. <ref>http://blogs.zdnet.com/BTL/?p=3419</ref> DreamHost's staff also contribute to an official blog and a wiki.<ref>{{cite news | url=http://blogs.zdnet.com/BTL/?p=3419 | title=Honesty, transparency can offset customer service disasters | publisher=ZDNet | date=August 3, 2006 | first=David | last=Berlind | accessdate=2009-03-30}}</ref>


On [[January 15]], [[2008]], DreamHost accidentally billed some users for an extra year's worth of services <ref name="PC Pro">{{cite news
On [[January 15]], [[2008]], DreamHost accidentally billed some users for an extra year's worth of services <ref name="PC Pro">{{cite news

Revision as of 00:58, 2 April 2009

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DreamHost
Company typePrivate company
IndustryDomain Registrar, Web hosting service
FoundedClaremont, California 1996
HeadquartersLos Angeles, California, USA
Key people
Dallas Bethune, Josh Jones, Michael Rodriguez, Sage Weil
ProductsWeb services
Websitehttp://www.dreamhost.com

DreamHost is a Los Angeles-based web hosting provider and domain name registrar. It is the web hosting branch of New Dream Network, LLC, registered in 1999 by Michael Rodriguez [1].

Web hosting

File:Dreamhost panel 2007.jpg
A screenshot of the post March 2007 DreamHost Control Panel

DreamHost's network consists of GNU/Linux-based servers for customers and F5 Networks Big IP-based servers for company sites,[2]. Customers have access to a control panel that includes integrated billing and support ticket systems.[3] The majority of hosted domains exist within a shared hosting environment, with a small percentage of customers on dedicated servers. While telephone-based support is unavailable, DreamHost features various types of electronic support, such as IRC and email support. [4] DreamHost's staff also contribute to an official blog and a wiki.[5]

On January 15, 2008, DreamHost accidentally billed some users for an extra year's worth of services [6][7][8][9][10]

References

  1. ^ "California LLC Registration Search". ca.gov. Retrieved 2009-04-01.
  2. ^ Netcraft's Top Sites List
  3. ^ Web-based account administration
  4. ^ http://blogs.zdnet.com/BTL/?p=3419
  5. ^ Berlind, David (August 3, 2006). "Honesty, transparency can offset customer service disasters". ZDNet. Retrieved 2009-03-30.
  6. ^ Matthew Sparkes (2008-01-17). "Typo causes $7,500,000 mistake". PC Pro. Retrieved 2008-01-19. {{cite news}}: Check date values in: |date= (help)
  7. ^ Josh Jones (2008-01-17). "The Final Update". DreamHost. Retrieved 2008-01-18. {{cite web}}: Check date values in: |date= (help)
  8. ^ Austin Modine (2008-01-15). "Dreamhost billing cock-up shocks customer bank accounts". The Register. Retrieved 2008-01-18. {{cite news}}: Check date values in: |date= (help)
  9. ^ Linda Rosencrance (2008-01-16). "Web hosting provider uses Homer Simpson to notify livid customers of $7.6M overcharge". Computerworld. Retrieved 2008-01-18. {{cite news}}: Check date values in: |date= (help)
  10. ^ Juan Carlos Perez (2008-01-15). "Update: Billing nightmare for DreamHost customers". InfoWorld. Retrieved 2008-01-18. {{cite web}}: Check date values in: |date= (help)
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