Jump to content

Amdocs: Difference between revisions

From Wikipedia, the free encyclopedia
Browse history interactively
← Previous editNext edit →
Content deleted Content added
VisualWikitext
Line 169: Line 169:
}}</ref>
}}</ref>


* In June 2011, Amdocs approvd the take over of [[Canada|Canadian]] firm [[Bridgewater Systems]] for [[$]]215 million. The deal offered a 30% premium on the Value Bridgewater's stock before the deal was announced, it is hoped that the trasnaction will be completed by mid-September.<ref>{{cite web
* In June 2011, Amdocs approved the take over of [[Canada|Canadian]] firm [[Bridgewater Systems]] for [[$]]215 million. The deal offered a 30% premium on the Value Bridgewater's stock before the deal was announced. It is hoped that the transaction will be completed by mid-September.<ref>{{cite web
|url = http://www.globes.co.il/serveen/globes/docview.asp?did=1000655376&fid=1725
|url = http://www.globes.co.il/serveen/globes/docview.asp?did=1000655376&fid=1725
|title = Amdocs to Acquire Bridgewater Systems
|title = Amdocs to Acquire Bridgewater Systems

Revision as of 21:10, 4 November 2011

Amdocs Limited
Company typePublic (NYSE: DOX)
IndustryTelecommunication, Broadband cable, Satellite, advertising & media, Services, Consulting, CRM
FoundedMissouri (1982)[1]
HeadquartersChesterfield, Missouri, United States (corporate)
Saint Peter Port, Guernsey (registered office)
Key people
Eli Gelman, CEO, President
Tamar Rapaport-Dagim, CFO
ProductsAmdocs OSS
Amdocs Revenue Management
Amdocs Customer Management
Amdocs Digital Services
Service Delivery
Portfolio Enablers
ServicesBusiness Consulting
Support Services
Global Strategic Sourcing
System Integration
RevenueIncreaseUS$3 billion (FY 2010)[2]
IncreaseUS$384 million (FY 2010)[2]
IncreaseUS$344 million (FY 2010)[2]
Total assetsDecreaseUS$4.33 billion (FY 2009)[3]
Total equityIncreaseUS$3.21 billion (FY 2009)[3]
Number of employees
19,000 (2010)
Websitewww.amdocs.com
Amdocs in Ra'anana, Israel

Amdocs Limited (NYSE: DOX) is a provider of software and services for billing, customer relationship management (CRM), operations support systems (OSS). Its traditional clients are telecommunications "Tier-1" and "Tier-2" providers such as AT&T, BT Group, Sprint, T-Mobile, Vodafone, Bell Canada, Telus, Rogers Communications, Telekom Austria, Cellcom, Comcast, DirecTV, Elisa Oyj, TeliaSonera and O2-Ireland. The company also offers outsourced customer service and data center operations. Headquartered in Chesterfield, Missouri, Amdocs has more than 20,000 employees and serves customers in more than fifty countries (the Registered office of the company is in the Island of Guernsey). [4]

History

The company was founded in 1982 as an offshoot of Golden Pages, the Israeli business phone directory company, which was owned by the Aurec Group headed by Morris Kahn. Together with others at Golden Pages, Kahn developed a software program for billing telecom companies and established a company called Aurec Information to market this product.[5][6]

In 1985, Southwestern Bell Corporation acquired a 50 percent ownership share of Aurec Information, and its name was changed to Amdocs. Within two years, the Aurec Group sold off all its holdings in Amdocs for almost US$1 billion.[5]

Amdocs was valued at US$2.75 billion when it went public as company traded on the New York Stock Exchange in 1998.[5]

In the early 2000s, Amdocs branched out into the financial services industry with the Dutch bank ABN AMRO, its first major non-telco customer. Amdocs also has its own consulting division called the Amdocs Consulting Division with offices worldwide.[7]

Amdocs maintains development facilities in India, Israel, Cyprus, Great Britain, Ireland, and the United States, operates a support center in Brazil, and has operations in North America, Europe, South Africa, Latin America and the Asia-Pacific region.

Amdocs' main products are centered around "Customer Experience Systems" (CES), first introduced as CES 7.5 in January 2008. CES comprises a complete product and service suite including products for CRM, customer 'self-service', and business and operations support systems, as well as a mobile advertising, digital commerce and entertainment platform.

Dov Baharav replaced Avi Naor as Amdocs' CEO as of 2002.[8]

In October 2008, Amdocs' first WiMAX 4G solution for Sprint-Nextel was launched.[9]

In May 2009, Gartner ranked Amdocs as the worldwide market share leader in 2008 in the Telecommunications Software Management Systems marketplace.[10]

In May 2010, Amdocs won the "Industry Leadership Award" at the prestigious TMForum Excellence Awards 2010. [11]

In September 2010, Eli Gelman was announced to replace Dov Baharav as Amdocs' CEO as of 2011.[12]
Eli Gelman assumed the position of CEO on November 15, 2010..

Acquisitions

  • On April 6th 2000, Amdocs acquired all the outstanding stock and options of Solect Technology Group, a developer of billing and administrative software for Internet service providers and wireless telephone service carriers.[13]
  • On February 19, 2004, Amdocs purchased XACCT, a provider of mediation software to Communications Services Providers, for $29.5 Million.[15]
  • In July 2005, Amdocs purchased DST Innovis from DST Systems, a vendor providing end-to-end customer care and billing for broadband, cable, and satellite operators.[16]
  • In April 2006, Amdocs purchased Qpass,[18] a Seattle-based company with an Austrian subsidiary that provides "solutions" for the marketing and merchandising of digital goods and services. The acquisition cost Amdocs a reported US$275 million.
  • In August 2006, Amdocs purchased Cramer Systems, a Bath, UK based company that provides OSS (Operations Support Systems) "solutions" to telecom operators. The acquisition was reported at US$375 million. This allowed Amdocs to become one of very few companies claiming to offer a complete BSS/OSS product suite. Cramer Systems, combined with existing Amdocs OSS software groups, is now the OSS Division.[19]
  • In November 2006, Amdocs purchased Moria, a small Canadian software firm, known[citation needed] for its innovation in the field of account billing services.
  • In January 2007, Amdocs purchased SigValue Technologies, an Israel-based vendor of prepaid billing systems for mobile operators based in low cost markets, which have been growing rapidly.[20]
  • In April 2008, Amdocs purchased JacobsRimell, the UK based provider of "user-centric service fulfillment solutions"[21] in cable IP provisioning.[22] The APS (Adapative Provisioning System) product will be part of Amdocs OSS product offerings.[23]
  • In November 2008, Amdocs acquired ChangingWorlds of Ireland.[24]
  • In October 2009, Amdocs acquired jNetX.[25]
  • In March 2010, Amdocs acquired MX Telecom, a leading mobile payments and messaging aggregator,[26] for at US$104 million in cash, net of debt and cash. MX Telecom will be part of Amdocs' OpenMarket business to provide a hosted platform to extend mobile payments and messaging capabilities.[27]
  • In June 2010, Amdocs acquired the French company Streamezzo (www.streamezzo.com), a leading provider of an SDK and a run-time for portable rich application development and execution across multi-models, multi-OS mobile terminals.[28]
  • In June 2011, Amdocs approved the take over of Canadian firm Bridgewater Systems for $215 million. The deal offered a 30% premium on the Value Bridgewater's stock before the deal was announced. It is hoped that the transaction will be completed by mid-September.[29]

References

  1. ^ Amdocs Website
  2. ^ a b c Amdocs (DOX) annual SEC income statement filing via Wikinvest.
  3. ^ a b Amdocs (DOX) annual SEC balance sheet filing via Wikinvest.
  4. ^ AMDOCS LTD (DOX) 20-F Form Annual Report 2009, retrieved 07 Nov 2009 {{citation}}: Check date values in: |accessdate= (help)
  5. ^ a b c Georgi, Anat; Grimland, Guy (9 May 2011). "Confessions of a 'start-up junkie'". Haaretz. Retrieved 12 May 2011.
  6. ^ "AIG's Joint Venture Insurance Company In Israel Receives License To Market Life Insurance". 1999-06-09.
  7. ^ "ABN AMRO Selects Amdocs to Consolidate its Retail Banking Transaction Systems", European Communications Magazine, 10 September 2004
  8. ^ "Dov Baharav to Succeed Avi Naor as President and CEO of Amdocs Management Limited - Eff. Oct 1, 2002; Naor to Become Vice Chairman of the Board", Business Wire - March 13, 2002
  9. ^ "Sprint Selects Amdocs for Key Role in WiMAX Initiative", Business News & Technology News, 9 Jan 2008
  10. ^ Amdocs Receives Highest Possible Overall Rating in BSS Market of "Very Strong" in Gartner's business support systems (BSS) vendor evaluation., retrieved 2009-12 {{citation}}: Check date values in: |accessdate= (help)
  11. ^ Amdocs Wins "INDUSTRY LEADERSHIP AWARD" at the TMForum Excellence Awards 2010., retrieved 2010-05-18
  12. ^ "Amdocs Announces Eli Gelman to Succeed Dov Baharav as President and CEO in Early Calendar 2011", PR Newswire - 6 Sep 2010
  13. ^ Amdocs Buys Solect for 1 Billion in Stock
  14. ^ Amdocs purchased Clarify from Nortel Networks
  15. ^ Amdocs Limited Completes Acquisition of XACCT Technologies
  16. ^ Amdocs purchased DST Innovis from DST Systems
  17. ^ "Amdocs Acquires Stibo Graphic Software".
  18. ^ "Amdocs Acquires Qpass for $275 Million". 18 April 2006. Retrieved January 2009. {{cite web}}: Check date values in: |accessdate= (help)
  19. ^ "Amdocs announces completion of acquisition Cramer". 2006.
  20. ^ "Amdocs to Acquire SigValue Technologies", OSS News Review, 3 January 2007, retrieved 2009-11-04
  21. ^ Baumgartner, Jeff, "Amdocs Provisions $45M for JacobsRimell", Cable Digital News, retrieved 2008-04-08
  22. ^ "Cable IT: JacobsRimell", Cable 360 Net, 1 January 2006, retrieved 2010-03-27
  23. ^ Amdocs APSDP Solutions Overview (PDF), 2008, retrieved 2010-03-27
  24. ^ "Amdocs Completes Acquisition of ChangingWorlds". 12 November 2008. Retrieved January 2009. {{cite web}}: Check date values in: |accessdate= (help)
  25. ^ "Amdocs Acquires jNetX, A Leading Provider in the Service Delivery Platform (SDP) Market". Reuters. 27 October 2009.
  26. ^ "Amdocs acqires MX Telecom to expand its Openmarket Business". Amdocs Press Releases. 23 March 2010. Retrieved 2010-03-27.
  27. ^ "Amdocs Acquires MX Telecom Mobile Payments and Messaging Aggregator", OSS News Review, 23 March 2010, retrieved 2010-03-27
  28. ^ "Streamezzo was acquired by Amdocs". 27 May 2010.
  29. ^ "Amdocs to Acquire Bridgewater Systems". 19 June 2011.
Retrieved from "https://en.wikipedia.org/w/index.php?title=Amdocs&oldid=459034989"