Ministry of Public and Business Service Delivery (Ontario)
 | This article's factual accuracy may be compromised due to out-of-date information. The reason given is: the structure of the ministry departments may differ. (July 2022) |
| Ministère des Services au public et aux entreprises | |
| Ministry overview | |
|---|---|
| Formed | 2005 |
| Preceding agencies |
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| Jurisdiction | Government of Ontario |
| Minister responsible |
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| Website | www |
The Ministry of Public and Business Service Delivery (MPBSD; formerly the Ministry of Government and Consumer Services) is a ministry of the Government of Ontario. It is responsible for ServiceOntario, which, among other responsibilities, issues driver's licenses, health cards, birth certificates and other provincial documents to Ontario residents. Additionally, it oversees the Archives of Ontario, and numerous boards and administrative authorities charged with consumer protection in specific sectors and industries, such as condominiums and travel.
The current minister is Todd McCarthy who replaced Kaleed Rasheed in September 2023.
History[edit]
Prior to 1972, the Department of Public Works was responsible for the function of providing and maintaining the buildings and facilities that house the operations of the provincial government.
In November 1966, the Department of Financial and Commercial Affairs was established and acquired the responsibility for the regulation of insurance companies, loan and trust companies, and the trading of securities in Ontario. In 1967, a Consumer Protection Division was established to be responsible for a newly created Consumer Protection Bureau. In 1968, it acquired further responsibility over the regulation of credit unions, cemeteries, upholstered and stuffed articles, and the sale of goods and services. In 1970, it further acquired responsibility over the incorporation of companies and the regulation of lotteries.
In 1972, the Government of Ontario was considerably re-organized as the various Departments were restructured and renamed as Ministries.
In 1972, the Ministry of Government Services was created, assuming most of the functions of the former Department of Public Works. Over the years in its various forms, the Ministry assumed various responsibility in support of the operations of the provincial government, including maintenance of government buildings; centralized services for government employees; central mail and translation services; information technology and services, etc.
Also in 1972, the Ministry of Consumer and Commercial Relations and assumed all responsibilities of the Department of Financial and Commercial Affairs. The new Ministry also acquired the functions associated with the promotion of public safety for boilers, elevators, building standards and fuels, the regulation of theatres, the Liquor Control Board of Ontario and the Liquor License Board of Ontario. In 1986, a standalone Ministry of Financial Institutions and assumed the responsibility over the Ontario Securities Commission and the Pension Commission of Ontario.
In 1993, the Management Board Secretariat absorbed the existing Ministry of Government Services, assuming its function in providing internal corporate services to the provincial government.
In February 2001, the Ministry of Consumer and Commercial Relations was renamed the Ministry of Consumer and Business Services.
In 2005, the Ministry of Government Services was re-created from the merger of Management Board Secretariat and the Ministry of Consumer and Business Services. The Ministry was headed by a Minister, who was also chair of the Management Board of Cabinet. When the ministry was created, Premier Dalton McGuinty described it as the "chief operating officer of government." The position combined responsibility for consumer protection, business regulation, management of the civil service, labour negotiations and the central plumbing of government: IT, procurement, and shared services. In 2007, the Ministry was renamed Ministry of Government and Consumer Services.
One of the main projects of the ministry was the creation of ServiceOntario. When it was completed in 2011, ServiceOntario was the one-stop shop for all government retail operations. Any and all routine transactions between the government and the public are performed through ServiceOntario offices, websites, call centres or kiosks. Alongside ServiceOntario, the ministry offers access to its public records through three of its licensed service providers, one of which is ESC Corporate Services.
In June 2022, the Ministry of Government and Consumer Services (MGCS) was renamed to the Ministry of Public and Business Service Delivery (MPBSD) as part of Premier Doug Ford's Cabinet update.[1]
Responsibilities[edit]
The ministry is responsible for several key area, including:
- consumer protection and public safety
- business law
- provide Ontario government ministries and employees with corporate services including procurement, finance, HR, pay and benefits
- collect, manage and preserve historical records of the Ontario Government
- policy leadership in record-keeping, freedom of information, privacy protection, and information management
The ministry oversees a number of boards and administrative authorities, including:[2]
- Advertising Review Board
- Bereavement Authority Of Ontario
- Business Law Modernization and Burden Reduction Council
- Condominium Authority Of Ontario
- Condominium Management Regulatory Authority Of Ontario
- Electrical Safety Authority
- Minister's Digital and Data Taskforce
- Ontario One Call
- Ontario Motor Vehicle Industry Council
- Real Estate Council of Ontario
- Tarion Warranty Corporation
- Technical Standards and Safety Authority
- Travel Industry Council of Ontario
List of ministers[edit]
| Name | Term of office | Name | Term of office | Political party (Ministry) |
Note | |||
|---|---|---|---|---|---|---|---|---|
| Minister of Financial and Commercial Affairs | ||||||||
| Leslie Rowntree | November 24, 1966 | February 5, 1970 | PC (Robarts) |
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| Bert Lawrence | February 5, 1970 | March 1, 1971 | ||||||
| Arthur Wishart | March 1, 1971 | December 8, 1971 | PC (Davis) |
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| Gordon Carton | February 8, 1971 | February 2, 1972 | ||||||
| Eric Winkler | February 2, 1972 | April 10, 1972 | ||||||
| Minister of Government Services | Minister of Consumer and Commercial Relations | |||||||
| James Snow | February 2, 1972 | October 7, 1975 | Eric Winkler | April 10, 1972 | September 28, 1972 | Snow was named Minister of Government Services on February 2, 1972. Ministry was formally renamed from Public Works to Government Services on April 7, 1972 | ||
| John Clement | September 28, 1972 | June 18, 1975 | ||||||
| Sid Handleman | June 18, 1975 | September 21, 1977 | ||||||
| Margaret Scrivener | October 7, 1975 | February 3, 1977 | ||||||
| John Smith | February 3, 1977 | June 23, 1977 | ||||||
| James Auld | June 23, 1977 | September 21, 1977 | ||||||
| George McCague | September 21, 1977 | January 21, 1978 | Larry Grossman | September 21, 1977 | October 18, 1978 | |||
| Lorne Henderson | January 21, 1978 | August 30, 1979 | ||||||
| Frank Drea | October 18, 1978 | April 10, 1981 | ||||||
| Douglas Wiseman | August 30, 1979 | July 6, 1983 | ||||||
| Gordon Walker | April 10, 1981 | February 13, 1982 | ||||||
| Robert Elgie | February 13, 1982 | February 8, 1985 | ||||||
| George Ashe | July 6, 1983 | February 8, 1985 | ||||||
| Bob Runciman | February 8, 1985 | May 17, 1985 | Gordon Walker | February 8, 1985 | May 17, 1985 | PC (Miller) |
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| Jim Gordon | May 17, 1985 | June 26, 1985 | Bob Runciman | May 17, 1985 | June 26, 1985 | |||
| Elinor Caplan | June 26, 1985 | June 16, 1986 | Monte Kwinter | June 26, 1985 | September 29, 1987 | Liberal (Peterson) |
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| Sean Conway | June 17, 1986 | September 9, 1987 | ||||||
| Richard Patten | September 29, 1987 | August 2, 1989 | Bill Wrye | September 29, 1987 | August 2, 1989 | |||
| Chris Ward | August 2, 1989 | October 1, 1990 | Greg Sorbara | August 2, 1989 | October 1, 1990 | |||
| Frances Lankin | October 1, 1990 | April 22, 1991 | Peter Kormos | October 1, 1990 | March 18, 1991 | NDP (Rae) |
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| Marilyn Churley | March 18, 1991 | June 26, 1995 | ||||||
| Fred Wilson | April 22, 1991 | February 3, 1993 | ||||||
| Chair of the Management Board of Cabinet | In 1993, most of the functions performed by the Ministry of Government Services were transferred to the Secretariat of the Management Board of Cabinet. | |||||||
| Brian Charlton | February 3, 1993 | June 26, 1995 | ||||||
| David Johnson | June 26, 1995 | October 10, 1997 | Norm Sterling | June 26, 1995 | August 16, 1996 | PC (Harris) |
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| David Tsubouchi | August 16, 1996 | June 17, 1999 | ||||||
| Chris Hodgson | October 10, 1997 | February 8, 2001 | ||||||
| Bob Runciman | June 17, 1999 | February 7, 2001 | ||||||
| David Tsubouchi | February 8, 2001 | April 15, 2002 | Minister of Consumer and Business Services | |||||
| Norm Sterling | February 8, 2001 | April 14, 2002 | ||||||
| April 15, 2002 | October 22, 2003 | Tim Hudak | April 15, 2002 | October 22, 2003 | PC (Eves) |
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| Gerry Phillips | October 22, 2003 | June 29, 2005 | Jim Watson | October 23, 2003 | June 29, 2005 | Liberal (McGuinty) |
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| Minister of Government and Consumer Services | ||||||||
| Gerry Phillips | June 29, 2005 | October 30, 2007 | ||||||
| Ted McMeekin | October 30, 2007 | July 8, 2008 | ||||||
| Minister of Government Services | Minister of Small Business and Consumer Services | |||||||
| Ted McMeekin | July 8, 2008 | June 24, 2009 | Harinder Takhar | July 8, 2008 | June 24, 2009 | |||
| Harinder Takhar | June 24, 2009 | November 27, 2012 | Minister of Consumer Services | |||||
| Ted McMeekin | June 24, 2009 | January 18, 2010 | ||||||
| Sophia Aggelonitis | January 18, 2010 | August 18, 2010 | ||||||
| John Gerretsen | August 18, 2010 | October 20, 2011 | ||||||
| Margarett Best | October 20, 2011 | February 11, 2013 | ||||||
| Dwight Duncan | November 27, 2012 | February 11, 2013 | Duncan appointed as interim minister upon Takhar's resignation. | |||||
| Harinder Takhar | February 11, 2013 | May 8, 2013 | Tracy MacCharles | February 11, 2013 | June 24, 2014 | Liberal (Wynne) |
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| John Milloy | May 8, 2013 | June 24, 2014 | ||||||
| Minister of Government and Consumer Services | ||||||||
| David Orazietti | June 24, 2014 | June 13, 2016 | ||||||
| Marie-France Lalonde | June 13, 2016 | January 12, 2017 | ||||||
| Tracy MacCharles | January 12, 2017 | June 29, 2018 | ||||||
| Todd Smith | June 29, 2018 | November 5, 2018 | PC (Ford) |
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| Bill Walker | November 5, 2018 | June 20, 2019 | ||||||
| Lisa Thompson | June 20, 2019 | June 18, 2021 | ||||||
| Ross Romano | June 21, 2021 | June 24, 2022 | ||||||
| Minister of Public and Business Service Delivery | ||||||||
| Kaleed Rasheed | June 24, 2022 | September 20, 2023 | ||||||
References[edit]
- ^ "Doug Ford Announces New Provincial Cabinet – CHG 2023". capitalhillgroup.ca. 2022-06-25. Retrieved 2023-06-14.
- ^ "Agencies and current appointees - Public Appointments Secretariat".
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