Jump to content

Yogen Früz

From Wikipedia, the free encyclopedia

This is an old revision of this page, as edited by 66.103.36.159 (talk) at 23:52, 19 February 2011. The present address (URL) is a permanent link to this revision, which may differ significantly from the current revision.

Yogen Frogzen Fruit
Company typeFranchise
IndustryRestaurant
FoundedThornhill, Ontario
HeadquartersMarkham, Ontario
Key people
Aaron Serruya, President
ProductsFrozen Yogurt
Smoothie
Yogurt
Fruit Cup
Websiteyogenfruz.com

Yogen Früz is an international chain of frozen yogurt and smoothie stores that also serves healthy alternative food products. Through company-owned, franchised, and non traditional partnerships, Yogen Früz is the largest franchisor and licensor of stores and other locations that serve primarily frozen yogurt.

History

Yogen Früz was founded in 1986 by the Serruya brothers (Aaron and Michael), the former of whom had witnessed the success of frozen yogurt dessert shops in the United States. They first approached several U.S.-based yogurt businesses in the hope of establishing an American franchise in Canada, but for a variety of reasons, including the fear that business would be low during the cold Canadian winters, were rejected. Subsequently, the Serruya brothers, then aged 18 and 20, used their personal resources and a loan from their father to develop their own franchise concept. Aaron worked with a food technician to develop the frozen yogurt, while Michael consulted a Canadian design firm on the brand concept. They eventually opened Yogen Früz's first outlet, a prototype store, in August 1986 at the Promenade Mall in Thornhill, Ontario, Canada.

Mix It and Top It (soft serve) frozen yogurts
Mixed (left) and soft serve (right) frozen yogurts

The store offered made-to-order frozen yogurt in cups as well as frozen shakes mixed with fresh fruit, and was successful. The brothers repaid the loan from their father within six months, and within a year the company's first franchises opened in London, Ontario. More shops opened in Canadian shopping malls, and in 1989 Yogen Früz franchised its 100th store. A younger brother, Simon, joined the company in 1989 at the age of 18, while their father sold his typesetting business to oversee offices in Europe.

In Dec 2005, International Franchise Corp. acquired Yogen Früz and CoolBrands International's franchise division.[1]

Today, the company serves proprietary probiotic frozen yogurt[2], both mixed with fruit(s) and soft serve, and both dairy and non-dairy smoothies. It is the largest franchiser of stores serving primarily frozen yogurt, with over 1,200 locations operating in more than 25 countries.[3] The company aims to brand itself as a healthy-choice lifestyle product, and focuses on market innovation and leadership, and global expansion.

Business strategy and organization

The Serruya brothers have used international agreements to spread Yogen Früz's stores internationally, as "master franchisees" can obtain the rights either to open stores directly or sell franchise licenses to others. It has become one of the few Canadian companies to globalize. Master franchisees are usually required to open a minimum number of outlets each year.[4] Master franchises are granted for periods varying between ten and twenty years, and are usually renewable for an additional period of ten to twenty years. Additionally, Yogen Früz used a non-traditional method of expansion involving co-branding, which allowed for the mingling of Yogen Früz products with other known food services by way of "mini-counters" in established stores. As of 2008, master franchise agreements and co-branding remain Yogen Früz's main business strategy.

The Serruya brothers sought expansion overseas rather than compete in the United States, because frozen yogurt dessert shops had already neared market saturation in the United States in the 1980s, and, unlike today, the average consumer was then neither familiar with nor accepting of the taste of yogurt.[4] In early 1995 Yogen Früz franchisees operated 170 outlets in Canada, which comprised 80 percent of the frozen yogurt market in Canada. As of 2007, Yogen Früz has over 1,200 stores operating in over 25 countries including Argentina (coming soon), Bolivia, Brazil, Bulgaria, Canada, Chile, Colombia, Costa Rica, China, Dominican Republic, El Salvador, Guatemala, Honduras, Hungary, Indonesia, Japan, Macau (coming soon), Mexico, Panama (coming soon), Peru (coming soon), Poland, Saudi Arabia, Singapore, Thailand, United Kingdom, United States, Venezuela, and Vietnam.[5][6]

The company announced master franchise deals for Florida, Virginia, Washington D.C., Maryland, Georgia, and Hawaii.[7] Currently, the company has shops in California, Florida, Georgia, Hawaii, Illinois, Minnesota, New York, Puerto Rico, South Carolina, Texas, Virginia, and Washington D.C., as well as shops coming soon to Alabama, Louisiana, Maryland, Mississippi, and North Carolina.[6]

On January 14, 2010, Archology Investments announced a master franchise agreement which grants rights to the company to open shops in Dubai, Oman, Qatar, Bahrain and Kuwait.[8]

Brand Identity

The Yogen Früz smiling ü logo can be seen around the world

Yogen Früz stores help build brand identity as they are placed in carefully selected, high-traffic locations. The design of the stores are well-known and improve business efficiency. The company's store concept is also flexible, and can be applied to small and large outlets in both malls and free-standing stores.[9] New retailing ideas, such as for portable cart-type merchandisers, and cross-promotion arrangements with large international franchisors in related businesses, are under development.

Awards

Year Award
1992
  • Frankie Award of Merit for excellence in franchise advertising
  • Ranked 4th in the ACE 100 Top North American entrepreneurs award
  • Amongst the top 40 companies under 40 years of age by Entrepreneur Magazine
1993
  • Ranked 3rd in the ACE Top 100 North American entrepreneurs under 30 years of age award
  • Top Franchise in North America in the relevant category by Entrepreneur Magazine
1994
  • Top percentage growth company in Foodservice award from the Foodservice and Hospitality Magazine.
1995
  • Operators of the Year Award for 1995 and 1996 from Foodservice and Hospitality Magazine
  • Ranked 6th amongst the Top 30 Fastest Growing Franchises by Entrepreneur Magazine
  • Ranked 15th amongst the Top Franchises in North America by Entrepreneur Magazine
  • Ranked 16th amongst the Top Franchises Worldwide by Entrepreneur Magazine
  • Top of the frozen yogurt category by Entrepreneur Magazine
1996
  • Extraordinary Business Achievement Award from the Markham Board of Trade
  • Ranked amongst the top 100 in Hospitality for Greatest Dollar and Greatest Percentage Increase from the Foodservice and Hospitality Magazine
  • Top 40 under40 Canadian Entrepreneur award given to Michael, Aaron and Simon Serruya by the Financial Post
  • Ranked 16th amongst the top franchises worldwide by Entrepreneur International Franchise Magazine
1997
  • Young Entrepreneur of the Year award for both Ontario and National categories
  • Finalist for Entrepreneur of the Year: Special Citation, International Franchising
  • 19th Fastest Growing Company in Canada by Profit 100
  • Outstanding Business Achievement Award from the Ontario Chamber of Commerce
  • Frankie Award, Excellence in Franchise Advertising (2 Gold, 2 Silver)
  • Worldfest Houston Bronze Award for TV Commercial
1998
  • Ranked 3rd in Entrepreneur Magazine’s Franchise 500 list, after McDonald’s and Burger King
  • Ranked 2nd amongst Fastest Growing Franchises by Entrepreneur Magazine
  • Ranked 1st in the Frozen Yogurt Category amongst the Top 500 franchises by Entrepreneur Magazine
1999
  • Ranked 1st amongst all major franchise chains worldwide[10][11]
2000
  • Ranked 1st in the Frozen Yogurt Category amongst the Top 500 franchises by Entrepreneur Magazine
2002
  • Ranked 1st in the Frozen Yogurt Category amongst the Top 500 franchises by Entrepreneur Magazine
2008
  • Ranked amongst the top 50 fastest growing franchises by Entrepreneur Magazine
  • Ranked amongst the top 100 franchises by Entrepreneur Magazine
2009
  • Frankie Award for top Web Design and Menu Board Design in Canadian franchising[12]
2010
  • Ranked 15th amongst the top 100 Global Franchises by Franchise Direct[13]
  • Ranked amongst top franchises on 2010 Fastest-Growing Franchises by Entrepreneur[14]

Global Locations

References

Footnotes

  1. ^ "CoolBrands sells franchising division". Ice Cream Reporter. 2006-01-20.
  2. ^ Sugar, Fit (2007-05-22). "Latest Healthy Dessert Craze: Yogen Früz". Sugar Publishing Inc.
  3. ^ . Yogen Fruz http://www.yogenfruz.com/home/en/about-us. {{cite news}}: Missing or empty |title= (help)
  4. ^ a b Klein, Karen E. (2008-03-10). "Can Yogen Fruz Gain a U.S. Following?". Business Week.
  5. ^ "About Us". Yogen Fruz.
  6. ^ a b "Store Finder". Yogen Fruz.
  7. ^ "Busy year for Yogen Fruz". Ice Cream Reporter. 2008-01-20.
  8. ^ "World's Largest Frozen Yogurt chain open its door to Middle East". AMEinfo.com. 2010-01-14.
  9. ^ "Yogen Fruz Unveils New Store Design at Two Stores in Canada". Reuters. 2008-02-28.
  10. ^ Tiffany, Laura (1999-01-01). "Freeze Fame: How this year's No. 1 franchise, Yogen Früz, is getting its just desserts". Entrepreneur Magazine.
  11. ^ Mulhern, Charlotte (1998-01-01). "The Big Chill - The brothers behind Yogen Früz turn up the heat on a cool concept". Entrepreneur Magazine.
  12. ^ "Canadian Franchise Association Announces 2009 Frankie Award Winners". Canadian Franchising Association. 2009-05-08.
  13. ^ "Expansion into Foreign Markets". Franchise Direct. 2010-04-18.
  14. ^ "2010 Fastest-Growing Franchises". Entrepreneur.

Notations

  • Clark, Gerry (January 2000). "Bringing Back the Brand?". Dairy Foods.
  • Fisk, Holly Celeste (September 1996). "Just Desserts: Yogurt Is but the Tip of the Iceberg for Yogen Fruz". Entrepreneur.
  • Hamstra, Mark (1996-03-25). "Yogen Fruz Diversifies with ICBIY Buy". Nation's Restaurant News.
  • Hamstra, Mark (1996-12-16). "Yogen Fruz Is Warming up to U.S. Stock Market". Nation's Restaurant News.
  • Chu, Showwei, Freeze Play, Canadian Business, December 26, 1997, p. 77.
  • Feinberg, Phyllis, Cold War: Thaw Reached in Frozen Treat Proxy Fight, Pensions & Investments, September 20, 1999, p. 8.
  • Resistance Melts Away at Eskimo Pie: Firm to be Broken; Yogen Fruz Claims Victory, Plans Bid for Core Assets, Financial Post, September 9, 1999, p. C3.------,
  • McHutchion, John, Yogen Fruz Takes on Six Countries, Toronto Star, July 2, 1996, p. D4.
  • Rojo, Oscar, Yogen Fruz Expands Chain, Toronto Star, October 18, 1994, p. D9.
  • Rubin, Sandra, A Cool, Smooth Investment, Hamilton Spectator, July 29, 1995, p. C11.
  • Steinhart, David, Restructuring Holds Key to Evolution of Yogen Fruz, Financial Post, February 27, 1998, p. 25.
  • Yogen Fruz Plans Cool New Name, Calgary Herald, February 11, 2000, p. E12.
  • Yogen Fruz World-Wide, Ice Cream Reporter, November 20, 1999, p. 8.