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Verizon (mobile network)

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Verizon
FormerlyBell Atlantic
Company typeDivision
IndustryTelecommunications
FoundedApril 4, 2000; 24 years ago (2000-04-04) in Bedminster, New Jersey, United States
Founder
Headquarters
Basking Ridge, New Jersey
,
U.S.
Number of locations
2,330 owned retail stores
Area served
United States
Key people
Hans Vestberg (CEO, Verizon Communications)
Services
ParentVerizon Communications
DivisionsVisible by Verizon
TracFone Wireless
Verizon Fios
Websiteverizon.com
Footnotes / references
[1][2][3]

Verizon is an American wireless network operator that previously operated as a separate division of Verizon Communications under the name Verizon Wireless. In a 2019 reorganization, Verizon moved the wireless products and services into the divisions Verizon Consumer and Verizon Business, and stopped using the Verizon Wireless name. Verizon is the second-largest wireless carrier in the United States, with 144.8 million subscribers as of December 31, 2023.[4] It currently has the largest network in the United States with their LTE network covering 70% of the United States.[5]

The company is headquartered in Basking Ridge, New Jersey. It was founded in 2000 as a joint venture of American telecommunications firm Bell Atlantic, which would soon become Verizon Communications, and British multinational telecommunications company Vodafone.[6] Verizon Communications became the sole owner in 2014 after buying Vodafone's 45-percent stake in the company.[7]

It operates national 5G and 4G LTE networks covering about 99 percent of the U.S. population,[8] which in the second half of 2020 won or tied for top honors in each category of the RootMetrics RootScore Reports.[9] Verizon Wireless offers mobile phone services through a variety of devices.[10] Its LTE in Rural America Program, with 21 rural wireless carriers participating, covers 2.7 million potential users in 169 rural counties.[11] Verizon Wireless announced in 2015 that it was developing a 5G, or fifth-generation, network.[12] In 2020, 230 million people were able to access Verizon's 5G, or fifth-generation, dynamic spectrum sharing (DSS) technology network;[13] by 2022, 200 million people were covered by Verizon's 5G Ultra Wideband network.[14][15]

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Network

Verizon Wireless operates 5G and 4G LTE networks.[16] As of January 2020, Verizon claims that 99% of the population of the United States can access their 4G network.[17] However, OpenSignal's crowdsourced data showed 4G coverage of 95.9%.[18]

Before Verizon's LTE network was launched, the company operated an exclusively CDMA2000 network (the other major CDMA2000 carrier in the US being Sprint). Verizon began its initial tests for the 4G LTE network in 2008[12] in order to move from older-generation mobile communications technologies to the emerging global standard.[19] In December 2010, Verizon Wireless launched a fledgling 4G LTE network in 39 markets.[20] By December 2011, only a year after launch, 200 million Americans were covered with 4G LTE, in 190 markets.[21] As of 2016, 98% of the U.S. was covered with LTE, and 92% of all data traffic was on LTE.[22]

In 2012, the service provider bought spectrum from the country's biggest cable companies, including Comcast, and Spectrum (Time Warner Cable and Bright House Networks at the time) to improve its data network across the U.S.[23] The new capacity allowed Verizon to launch what it calls XLTE (LTE on Band 4) in 2013, providing more capacity in congested and well-populated markets.[24]

Because 4G LTE is a data-transmitting network, when it launched, Verizon customers' voice calls were still carried over the company's CDMA2000 network,[25] which was developed for 3G cellphones. In September 2014, Verizon launched voice over LTE (VoLTE);[26] this allowed voice calls to transmit via the data-only LTE network. This also allows for simultaneous voice and data services, something that is unavailable on traditional CDMA2000 calls. Along with VoLTE, Verizon also announced support for HD Voice, which provides higher-quality audio for VoLTE calls, and native Video Calling for Android phones. In March 2016, Verizon enabled support for Wi-Fi Calling, which allows calls to be placed over a Wi-Fi network. As of August 2015, nearly 4 million of Verizon's 103.7 million subscribers used VoLTE.[26] In 2019, Verizon announced that they plan to shut down their CDMA2000 network by the end of 2020, making VoLTE the only way to make calls on their network.[27]

A report by RootMetrics on carrier performance in the second half of 2020 ranked Verizon's network as the best in overall national performance, network reliability, network speed, data performance and call performance.[9] Verizon Wireless and AT&T tied for first in text performance.[9]

In September 2015, Verizon's chief information and technology architect Roger Gurnani stated that Verizon was planning to trial a 5G wireless network within 12 months, with "some level of commercial deployment" by 2017.[12] In late August 2016, Verizon officially announced that it had rolled out LTE Advanced services in 461 markets. The company promoted that the technology would allow at least 50% higher LTE data speeds on supported devices.[28]

By the end of 2019, Verizon had launched 5G service in 30 cities across the U.S.[29] Verizon's 5G network is deployed on millimeter wave spectrum (mmWave).[30] While fast, the high-band spectrum Verizon uses has limited range and high penetration loss.[31][32]

In October 2020, during a virtual event unveiling the iPhone 12, Verizon announced that it had begun to widely deploy 5G service on sub-6 GHz spectrum, branded as "Nationwide 5G". This service has a wider range than its mmWave 5G (henceforth branded by Verizon as "5G Ultra Wideband") services, and is available to most existing Verizon subscribers with a supported device (unlike mmWave service, which requires one of the service's newer unlimited plans), but uses "dynamic spectrum sharing" with LTE service, and does not have the same level of speed as mmWave.[33] As of December 2020, more than 200 million people were able to access Verizon’s 5G network through Verizon’s DSS-enabled service. As of April 2023, Verizon reached 200 million people covered for its Verizon's 5G Ultra Wideband.

Verizon intended to retire its 2G and 3G CDMA network in favor of LTE and 5G on January 1, 2021, but made a last-minute decision to "indefinitely" halt the retirement.[34] They later confirmed that the CDMA network will be retired on December 31, 2022.[35] Verizon customers using a CDMA-only device, or an LTE device that does not support Voice over LTE, were required to upgrade to a newer device in order to continue using the network. The shutdown was completed at the end of 2022 as planned.[36]

Radio frequency summary

Further information: LTE frequency bands and 5G NR frequency bands

The following is a list of 4G LTE and 5G NR frequency bands which Verizon employs in the United States. Verizon's CDMA network was shut down on December 31, 2022.[36]

Frequency bands used on the Verizon Network
Frequency Band Band Number Protocol Generation Status Notes
700 MHz Upper SMH C Block 13 LTE/LTE-A/
LTE-A Pro 		4G Active Primary LTE band, launched in December 2010.[37] Spectrum covers 100% of the continental United States.[38]
850 MHz CLR 5 Additional low-band LTE, currently being shared with 5G using DSS.[39]
1.7/2.1 GHz AWS 4/66 Branded as "XLTE"[40] at launch, this second layer of LTE coverage is used to increased bandwidth in major markets.
1.9 GHz PCS 2 Third layer of LTE coverage, used to relieve congestion.[41]
3.5 GHz CBRS 48 Active/Building Out Additional capacity in select areas.[42][43]
5.2 GHz U-NII 46
850 MHz CLR n5 NR 5G Branded as "5G Nationwide", these are the primary bands for 5G NR network. Spectrum is shared with LTE using DSS. Launched October 2020.[39]
1.7/2.1 GHz AWS n66
1.9 GHz PCS n2
3.7 GHz C-Band n77 Branded as "5G Ultra Wideband", launched on January 19, 2022.[44]
28 GHz Ka-Band n261 Branded as "5G Ultra Wideband", these are the mmWave bands, enabling 4 gigabit speeds using small cells. Went live in May 2019.
39 GHz Ka-Band n260
A panoramic view within a Verizon Wireless Store, Norwalk, CT, United States
A panoramic view within a Verizon Wireless store, Norwalk, Connecticut, circa February 2013

Past networks

Further information: CDMA frequency bands

The following chart lists the networks that Verizon previously operated.

Frequency Band Band number Protocol Generation Status Notes
850 MHz CLR N/A AMPS 1G Retired Network was shut down on February 18, 2008.[45][46]
800 MHz CLR 0 IS-95/1xRTT/
EVDO/eHRPD 		2G/3G Network was shut down on December 31, 2022.[36]
1.9 GHz PCS 1

Apps

Verizon Wireless offers certain applications and services that are exclusive to its subscribers. Many of these apps are pre-loaded on Verizon devices—primarily Android smartphones. The company has received criticism for this practice, as users and critics have viewed the applications to be "bloatware" that are sometimes redundant to applications already included with the device's operating system.[47][48][49]

The NFL Mobile app allows Verizon Wireless subscribers to stream National Football League games and NFL Network on their devices. While previously a subscription-based service, NFL Mobile was made free to all subscribers beginning in the 2015 NFL season. As part of an exclusivity agreement with the NFL, only Verizon Wireless subscribers could stream NFL telecasts to devices with screens 7 inches (18 cm) or less in size. This contract ended after the 2017 NFL season;[50][51][52][53] Verizon agreed to a new five-year, non-exclusive digital rights agreement, which removes the device class exclusivity, and focuses more upon distributing its streams and other enhanced digital content via its portfolio of internet media brands, rather than being exclusive to Verizon Wireless subscribers.[54][50]

As part of a deal that also granted the carrier title sponsorship of the series, Verizon subscribers also have access to exclusive streaming content within the official IndyCar Series app.[55]

The My Verizon app is used for account management, including checking usage statistics and managing the user's service plan and account features.[56][57][58] Verizon Cloud, which allows photos, videos, contacts, messages and call logs to be synchronized online, was released in April 2013 initially for Android phones,[59] followed the next month by a launch for iOS.[59][60] Verizon Messages, otherwise known as Message+, is an alternative text messaging app that additionally allows messages to be synchronized between multiple devices.[61] VZ Navigator is a subscription-based maps and navigation service which provides turn-by-turn navigation, crowdsourced traffic data, weather, events and entertainment listings, gas prices, roadside assistance, 2D and 3D views.[62] The Verizon Support & Protection app provides technical support services, lost device location, and on Android, antivirus functionality.[63]

Verizon Family Locator is a subscription-based service and app can be used to track the locations of family members on a map for up to 10 devices.[64][65] Verizon Family Base allows parents to restrict when and how their children use their phones, view their children's contacts and lock the devices.[65][66] Verizon also offers the GizmoPal, a wristband-worn phone for children that is restricted to only placing or receiving calls from one of two designated caregivers, and has GPS tracking.[67][68]

Other Verizon Wireless apps include Field Force Manager, which allows employers to manage employees with GPS, management timesheets and oversee travel,[69] Visual Voice Mail[70] and Roadside Assistance.[71][72]

Products and services

Verizon Wireless offers mobile phone, home telephone, and Internet services through a variety of devices.

Wireless phone services

Verizon Wireless offers smartphones powered by Apple's iOS and Google's Android.[10] Both its basic phones and smartphones use their 4G LTE or 5G network.[73] The company offers different voice and data plans for its users.[74][75]

Wireless home phone

Introduced in February 2015 as Verizon Wireless Home Phone Connect, Wireless Home Phone uses Verizon's cellular network rather than using traditional landline wires to provide home phone service.[76]

Mobile broadband and Wi-Fi

Verizon Mobile network, branded as Jetpack.[77] The company offered home Internet service through a 4G LTE Broadband Router with Voice that can connect up to 10 devices over Wi-Fi as well as home phone service.[78] This service and device have since been discontinued.[79]

LTE in Rural America

The LTE in Rural America Program (or LRA program), introduced in May 2010, covers 2.7 million potential users over 225,000 square miles (580,000 km2) in 169 rural counties.[11] Under this program, partners lease spectrum from Verizon Wireless and connect to the company's network, and Verizon provides technical support and resources to help the rural wireless company build out its own 4G LTE network. The program extends the footprint of 4G LTE coverage for both the rural carrier and Verizon, as customers can take advantage of both networks.[80] As of 2015, all LRA members have fully rolled out their 4G LTE networks.

Carriers who participated in the program are:

  • Appalachian Wireless
  • Bluegrass Cellular
  • Carolina West Wireless
  • Cellcom
  • Chariton Valley
  • Chat Mobility
  • Copper Valley Telecom
  • Bravado Wireless (former Sprocket Wireless by Cross Telephone)
  • Custer Telephone Cooperative
  • Ketchikan Public Utilities
  • Nemont
  • NorthwestCell
  • Pioneer Cellular
  • STRATA Networks
  • Southwestern Wireless (formerly Key Communications)
  • S & R Communications
  • Thumb Cellular
  • Triangle Mobile
  • Wireless Partners

See also

References

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