Traction TeamPage

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Traction TeamPage
Traction TeamPage Product Logo.png
Traction TeamPage logo
Developer(s)Traction Software
Stable release
6.2 (44)[1] / 2019-11-04[±]
Written inJava
Operating systemCross-platform
TypeBlog Wiki
Licenseproprietary
Websitehttp://www.tractionsoftware.com

Traction TeamPage is a proprietary enterprise 2.0 social software product developed by Traction Software Inc of Providence, Rhode Island.

TeamPage is one of the first products in the enterprise blog and wiki market, with Traction release 1.0 shipped in 1999.

Traction TeamPage is a collaborative hypertext platform built to support working communication within and between groups and is modeled on Douglas Engelbart's On-Line System (the first hypertext journaling system) and influenced by the work of other hypertext pioneers including Andy van Dam's Hypertext Editing System and Ted Nelson's Xanadu.

Releases and features[edit]

The initial 1.0 Release of Traction TeamPage shipped in December 1999 and included features for web based journaling, collaborative editing and permission based project workspaces.

Traction TeamPage is known for features including permission filtered bi-directional linking, paragraph level addressability and inline comment threads, and a journaling model which records time stamped label changes as well as wiki style content history. The platform includes a sophisticated permission model that aggregates multiple weblog/wiki spaces into Front Page, e-mail newsletter, and search views.

With TeamPage Release 3.5[2] in March 2005, it became the first blog/wiki type product with integrated WebDAV.

Traction TeamPage Release 3.7.2 first shipped in December 2006 with support for widgets, export to PDF or WordML briefing books, mobile skins, and a wiki-style edit history views with a roll-back option, and an optional FAST Search module providing automatic entity extraction and drill-down navigation as well as integrated attachment search.

Traction TeamPage Release 4.0[3] first shipped in June 2008 with support for moderation, page name history and management and user profile pages. Moderation allows for typical publish and reject operations for comments, but also makes it possible for authorized users to work in and fully experience the Draft version of the wiki or flip to the Published version to compare. Page Name management is the first to introduce page name history, the ability to alias page names across wiki projects, and the concept of a global page name space from which names can be applied to any wiki project space.

Traction Software's Live Blog Micro-Messaging plug-in,[4] announced November 2008, is the first implementation of micro-blogging on an enterprise social software product. The original Live Blog interface can be deployed as an interface to a single workspace or across the server. It leveraged all the linking, tagging, threading and permission controls available throughout the rest of the product. In TeamPage Release 5.0, the Live Blog interface was evolved into a pervasive capability, present in each space and in a server Front Page wide roll-up which could display status posts from all users or those you are following.

Traction TeamPage Release 4.2,[5] first shipped in November 2009, brought subscription features into the interface, introduced the ability to reply to comment on subscription notifications, added Table of Contents navigation from root articles for each space down to their child articles, and bundled the Metrics plug-in into the installed software. Subscription features allow for easy subscription (via Jabber or Email) to a space, a user, a document or a tag. Metrics reports provide overview and detail on user read, author, edit, comment, tag, and search activity.

Traction TeamPage Release 5.0[6] first shipped in June 2010 with Traction's "Proteus" user interface based on Google Web Toolkit (GWT) technology along with integrated Twitter-like asymmetric follower model, integrated microblogging in each space, activity streams, extensible user profiles, incorporation of profile information into search, TeamPage Microsoft Outlook Social Connector, and other social networking extensions. Attivio replaced FAST Search as the provider of optional Traction TeamPage advanced search capabilities.

Traction TeamPage Release 5.1[7] first shipped 14 Dec 2010 with action tracking integrated as part of Traction's social software platform. Release 5.1 also incorporates Attivio with Advanced Japanese Linguistics for Japanese language content analysis and faceted navigation as well as international search over mixed Latin, Cyrillic, Middle Eastern and Asian language content[8]

Traction TeamPage Release 5.2[9] first shipped 10 May 2011, adding activity dashboards. Activity dashboards show consolidated status, actions, related documents and discussion centered on any project or milestone, drawn from the flow of collaborative work. Reporter Ron Miller summarized this as: "Using the project metaphor as the basis for understanding information in the corporate social stream, the idea is to give you a hook on which to hang the information."[10]

Traction TeamPage 6.0 release[11] first shipped 9 Apr 2014 with styling and performance updates for the Proteus skin; improved rich text editor; Jetty Web server to support session tracking, improved DDoS defense, compatibility with SPDY and WebSocket protocols; smaller memory footprint; redesigned setup interface; and security improvements including updated cryptographic algorithms including use of PBKDF2, and recording and optional login display of most recent failed and successful login attempts.

TeamPage Summer 2014 release[12] New features include push notifications. Notifications focus on activity selected by each user using an article's Watch menu, or using automatic notification rules to watch actions on articles created, discussed, or mentioning that user. The in-page notifications menu expands to allow users to read, flag or clear their notifications. Added password strength and revocation / expiration policy controls. Other changes include TeamPage SDK updates; internationalization updates.

TeamPage Fall 2014 release [13] New features include: support for @ style user "mentions"; updated popup profile card, profile page, and unified search to make @ user names more visible; interactive @ name auto completion works in TeamPage articles, comments and status posts; a new combo-box control for entry forms that supports type-ahead completion for spaces, projects and milestones; moving entries between spaces. Other changes include: TeamPage SDK updates; internationalization updates; performance improvements and bug fixes.

TeamPage Summer 2015 release [14][15] adds two new interactive features: Live Task Lists and Presence. The list of Tasks shown in a shared Task view can now be reordered by drag and drop action to express planned order of execution, rather than being limited to start date order. When a change is made, everyone viewing that Task List sees the same live update. Task views include a new Presence bar that shows the name and avatar of each person who is currently viewing the same Task. The release also introduces a new Bookmarks sidebar and improves Japanese language search hit highlighting.

TeamPage Fall 2015 release [16] introduces Personal Worklists: Each person can track and share what they plan to work on, including their individual planned work on shared team projects. The release also includes: the ability to edit, assign, close, or delete the current selected Task with a right-click action or keystroke; improvements to the Project Management, List Management user interface; new Blank Slate guides to provide inline help and examples; bug fixes, SDK extensions, updated internationalization, and performance improvements.

TeamPage Winter 2015 release [17] introduces Quality Management as a new TeamPage option. Quality Management extends TeamPage's content editing and action tracking capabilities to also handle Feedback, Non-Conformance, and Corrective Action tracking and reporting, based on the ISO 9001 process model. Quality Management also includes a new Signature Requirement capability that can collect signatures to approve documents, verify that documents have been read, or that a documented process has been followed. An electronic signature records the exact version signed, the date and time, who signed it, and the date when the document must be re-signed (for documents that have recurring signature requirements, e.g. annual review). The Signature Requirement capability includes reporting and reminder capabilities for upcoming or overdue signatures. The release also includes improved unified search, improved password management, new Developer SDK capabilities as well as bug fixes and performance improvements.

TeamPage Summer 2016 release [18] introduces a new TeamPage mobile app for iPhone and iPad [19] and an improved TeamPage Document Management user interface that includes the ability to move files and folders and add authored descriptions. The release also includes improved Section Table widget used to embed summary reports in TeamPage articles; improved password management, and new Developer SDK capabilities as well as bug fixes and performance improvements.

TeamPage Winter 2016 release [20] introduces a family of business process improvement solutions using TeamPage. These solutions were developed in partnership with Impi Business Process Solutions PTY, a South African firm. Impi! solutions use the ISO 9001:2015 model for defining, auditing, and improving core business processes with TeamPage as an integrated framework for documentation, communication, and action tracking. Each solution includes TeamPage templates, process outlines, forms, and guidance on how to introduce and adapt the solution to specific customer needs. Impi offers mentoring and expert ISO process assistance using Impi accounts on their client's TeamPage system. Impi can then use TeamPage to answer client questions, recognize problems or opportunities for improvement, track follow-up actions, respond to notifications, and make suggestions in the context of daily work. This is intended to make expert guidance more effective and affordable than a traditional consulting model. Other highlights include new Daily Report and other plug-in extensions developed by Traction Software's Japanese business office, Traction SDK additions, and search engine integration improvements.

TeamPage 6.2 release [21] is a major release which packages many improvements to the structure of the TeamPage code base that have been incrementally delivered to cloud-hosted and on-premises customers. Highlights include a new Quality Management Threat and Opportunity module, improved document relevance scoring for unified search, new plug-ins, and TeamPage SDK additions to support new discussion types, dynamic updates to form fields and other capabilities.

TeamPage Winter 2017 Release[22] integrates the open-source FullCalendar JavaScript library to add new calendar views, show Google Calendar events, and add extensible capabilities. Other highlights include a new Copy entry action, updated NTLM and Adobe Derby JDBC connectors, improved type-ahead completion for unified search and external search engine integration improvements.

TeamPage Spring 2018 Release[23] adds a new Question and Answer capability that can be used as either a standalone solution or as an embedded Q&A space to support other TeamPage solutions running in the same server. Other highlights include section editor improvements, caching improvements for large Journals, and integration of updated versions of the Google Web Toolkit (GWT) and Tiny MCE rich text editor libraries used by TeamPage.

TeamPage Summer 2018 Release[24] adds ISO 9001:2015 Risk and Improvement Project management to the TeamPage / IMPI ISO 9001:2015 Quality Management solution. This replaces the earlier ISO 9001:2008 concept of Preventative Action. Risks are identified, analyzed and scored within TeamPage, leading to related improvement projects tracked as part of the TeamPage solution. Other highlights include Japanese language and type-ahead search improvements.

TeamPage Winter 2019 Release[25] focuses on performance, Quality Management, and improved interactive tables. The major performance improvements relate to query optimization and improved evaluation of search expressions to reduce query time and improve memory usage. Quality Management adds a new multi-standard capability enabling customers to add or edit a new Standard entry type to define fields that are specific to a selected ISO standard or internal activity and have TeamPage automatically add the corresponding fields to Quality Management forms when that specific Standard is selected. The release also improves TeamPage integration of open-source DataTables from the JQuery Javascript library. DataTables is packaged as a TeamPage widget used to embed interactive tables in TeamPage content. Other improvements include the ability to show Google Calendar events in TeamPage Calendar views.

TeamPage Summer 2019 Release [26] adds new mailbox and messaging APIs to allow customization of support for standard email protocols, and adds support for pluggable email extensions to handle unusual protocols. The release also improves search performance and packages new LinkBox widget, Balloon widget, and Questionnaire plug-ins. The Questionnaire plug-in now includes an answer tab used to show, organize, and export responses presented as an interactive data table.

Analyst and reviewer statements[edit]

In July 2002, in an InfoWorld test center review of Traction TeamPage Release 2.8, Jon Udell of InfoWorld wrote "(Traction) can be best described as an enterprise Weblog system."[27] This is the first use of the term "Enterprise Weblog" in the press.

Traction TeamPage has been recognized as InfoWorld's 2007 Technology of the Year award winner: Best Enterprise Wiki[28] (see review[29]), as well as a KMWorld magazine trend setting product in 2005 and 2006.[30] TeamPage is one of seven social software products reviewed by Clay Shirky in Esther Dyson's May 2003 edition of Release 1.0 (TeamPage subtitle "Weblogs Grow Up")[31] and one of nine blogging platforms evaluated in depth by Forrester Research's 2006 Blogging Wave report.[32] Traction TeamPage is also reviewed in Fuld & Company's 2006 Competitive Intelligence Software Report[33]

In a March 2005 report titled "Blogs Wikis & Beyond," Burton Group Analyst Peter O'Kelly wrote: "Although Traction's products are marketed as 'enterprise weblog' offerings, they are in fact powerful hypertext systems that exploit blog- and wiki-related advances to maximize simplicity but also do so on a scale that addresses elaborate hypertext application scenarios that would overwhelm wiki alternatives."[34]

In an October 2008 Intranet Journal Review,[35] in reference to the challenge of balancing unstructured collaboration with the need for moderation and audit controls, Paula Gregorowicz claims "TeamPage 4.0 offers some breakthroughs to this challenge via its moderation model which is likely to impact the face of enterprise intranet architecture."

A December 2010 [36] AppGap review of Traction TeamPage 5.1 wrote: "This is the action tracking part of project management for the regular employee, not the program management office. It brings this activity into the enterprise 2.0 world as every task is treated as an object for comments, RSS, and made searchable to those with the proper permissions."

A free Deloitte Center for the Edge study [37] on measurable business value of social software, published February 2011, includes an independent Deloitte case study of Traction TeamPage customer Alcoa Fastening Systems. Deloitte's press release[38] and study cite "a 61 percent reduction in time required for compliance activities" attributed to use of Traction TeamPage. The study includes quotes and data from Traction TeamPage customers Alcoa Fastening Systems and Ensign Bickford.

In his October 2011 Traction Software vendor review,[39] Chess Media Group analyst Jacob Morgan said "Traction sees collaboration in the enterprise just like consumer grade web services and applications, meaning when you type something into a search engine, you should be able to all the information you need and use that as a starting point to take a next action. Basically think of a search engine that has the ability to index all of your content internally, regardless of what system it resides on, it can be on an ERP system a CRM system, or anything else. This search ability is what binds everything together."

In his October 2015 blog post,[40] Real Story Group analyst Kashyap Kompella wrote: "Traction continues to punch above its weight. The company is finding interesting use cases for the TeamPage software particularly in the ISO / quality management space for manufacturing customers."

Funding and customers[edit]

In June 2002, a public In-Q-Tel customer agreement represents the first significant enterprise site license of a blogging platform.[41] In-Q-Tel (the venture arm of the US Central Intelligence Agency) invested in Traction Software starting in May 2000.[42]

In 2003, the US Department of Defense CIO office funded a Rapid Acquisition Incentive-Net Centricity (RAI-NC) pilot program, titled the "Liberty Project," to study the business case for using weblogs for net-centric project communication and information management. The study involved funding to add the WebDAV extension to the Traction platform and to support the following Liberty Project participants: Traction Software, The Office of Naval Research, the Army Night Vision Lab, Defense Acquisition University, Naval Underwater Warfare Center, Marine Corps, Ford Motor Company, and the New York City Police.[43][44][45]

In 2005, Corante published the first detailed case study of an enterprise blog deployment.[46] The case study, Dark Blogs Case Study 01 - A European Pharmaceutical Group, describes a CIO led effort to deploy Traction TeamPage for a Competitive Intelligence function which spanned the organization.

In 2010, Traction TeamPage customer Borlaug Global Rust Initiative[47] won a 2010 Forrester Groundswell award[48] for social impact of its use of collaboration technology to organize, conduct, publicize and manage international research to combat a new crop disease that has the potential to devastate the world’s food supplies.

Other public Traction TeamPage customers include: Alcoa,[37][49] Ensign Bickford,[37] Kuka Systems,[50] Enel (energy),[51] Ipsen Pharmaceutical,[52] Lucent,[53] SITA, the Western States Information Network, a law enforcement agency funded by the US Department of Justice and the State of California,[54] US Air Force.

References[edit]

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  5. ^ "TeamPage 4.2 Press Release". TractionSoftware.com. 2008-11-02. Retrieved 2012-05-04.
  6. ^ "TeamPage 5.0 Press Release". TractionSoftware.com. 2010-06-15. Retrieved 2012-05-04.
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External links[edit]