OnTrac

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OnTrac
Private company
Industry Courier
Predecessor California Overnight
Founded South San Francisco, California (1991)
Headquarters Chandler, Arizona, US
Number of locations
34 facilities (2011)
1,200 drop boxes (2012)
Key people
Robert E. Humphrey (President)[1][2]
Christopher Carlson
(Senior VP of Sales and Operations)
Laura Peterson
(VP of Marketing and Public Relations)
Mark Cronkite
(VP of Operations)
Tim Elder
(VP of Information Technology)
Deborah Stevens
(VP of Quality Assurance)
Dan Cronk
(VP of Human Resources)
Tom Fischer
(Chief Financial Officer)
Rick Chase
(Chief Administrative Officer)
Services Regional parcel carrier
Express delivery
Courier express services
Package delivery
Logistics services
Divisions OnTrac (Overnight Division)
OnTrac Messenger
Express Messenger International
Website OnTrac.com

OnTrac is a regional parcel carrier that serves the eight largest states in the Western U.S. OnTrac was founded as a small parcel delivery company in California in 1991 and has expanded[3] to serve seven additional states: Arizona, Nevada, Oregon, Washington, Utah, Colorado and Idaho. Initial customers were document shippers that sought an alternative to overnight delivery in California versus national carriers. Their current service area[4] serves over 60 million consumers, or almost 20% of the United States population.[5] OnTrac is a privately held company. OnTrac customer ratings at the Better Business Bureau are 97% negative.[6]

Divisions[edit]

OnTrac owns and operates three divisions of delivery and courier services.

Overnight Division[edit]

The Overnight Division of OnTrac operates in the eight largest states in the Western U.S.: California, Arizona, Nevada, Oregon, Washington, Utah, Colorado and Idaho. The Overnight division of OnTrac provides priority, express, and ground parcel deliveries.[7]

Services[edit]

  • OnTrac Ground Service launched on August 1, 2011,[8] and offers guaranteed next-day and two-day delivery to its customers.
  • Sunrise Service is offered by OnTrac, which guarantees 10:30 am next business day delivery.[9]

In February 2008,[10] California Overnight changed its name to OnTrac to accommodate the expanding delivery footprint of the company. With expansion, the company has increased in growth to several other regional parcel delivery companies that include: Spee-Dee Delivery Service, Eastern Connection, Lone Star Overnight and LaserShip.

Addition of Colorado and Idaho[edit]

On September 1, 2011, OnTrac added the major metropolitan areas of Colorado to its Overnight Division’s service area. This grew the Overnight Division to seven states, and adds 3,641,453 people to its service area.[11][12] In March 2013 the major metropolitan areas of Idaho were added, as well.

SmartWay Transport Partnership[edit]

OnTrac joined the United States EPA SmartWay Transport Partnership on June 5, 2012.[13]

See also[edit]

References[edit]

  1. ^ http://www.bbb.org/central-northern-western-arizona/business-reviews/delivery-service/ontrac-in-phoenix-az-31001695/
  2. ^ http://investing.businessweek.com/research/stocks/private/snapshot.asp?privcapId=1570699
  3. ^ [1] Post And Parcel | OnTrac Expands in Western USA
  4. ^ [2] OnTrac | Service Area
  5. ^ [3] U.S. Census Bureau | United States Population
  6. ^ http://www.bbb.org/phoenix/business-reviews/delivery-service/ontrac-in-chandler-az-31001695/Customer-Reviews
  7. ^ [4] OnTrac | Fee Comparison
  8. ^ [5] Reuters | OnTrac Ground Press Release
  9. ^ [6] OnTrac | Shipping Services
  10. ^ [7] Reuters | California Overnight is Now OnTrac
  11. ^ [8] OnTrac | Colorado Service Area
  12. ^ [9] U.S Census Bureau | Total Population in Colorado
  13. ^ "OnTrac Joins U.S. EPA SmartWay® Transport Partnership". PR Newswire. Retrieved 2012-06-25. 

External links[edit]