The company has a long history of falling off of Truckload Freight without telling their customer. SHifty and shady agents, basically what is left from the bygone era of freight criminals as seen in Chicago during the 30's.
In January 2014, Landstar sold its National Logistics Management (NLM) subsidiary to XPO Logistics for $87m. Using proprietary web-based software to provide management services for customers, and carriers NLM became the largest web-based expediter in North America. 
Landstar includes nearly 9,000 owner operators in the United States, Canada and Mexico. The BCO's (Business Capacity Operators) are not forced dispatch like traditional trucking companies. Rather, they can choose their own loads. Landstar Agents find freight loads direct from shippers.