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|Industry||Business Intelligence software and services|
|Fate||Acquired by Cisco Systems|
|Headquarters||Chicago, IL (United States)|
|Chris Crosby(Founder, former Chief Executive Officer); Jason Kolb (Founder, former Chief Technical Officer)|
|Products||BlueVue Business Intelligence Suite; Archiver; BlueVue RePortal|
Latigent, LLC of Chicago, IL, was founded in 2002, as a privately held and funded company, by Chris Crosby and Jason Kolb, two veterans of the contact center industry. Both founders believed that there was a more efficient way of using the information typically gathered in the contact center to better serve the customer and more profitably serve the enterprise. As a result, the Latigent BlueVue performance management product was born and introduced to the market in 2003.
In December 2005, Latigent released BlueVue II, a Business Information (BI) suite. Besides reporting functionality and complete data warehousing capabilities, BlueVue II also offered data integration capabilities for performance management.
- http://chrisjcrosby.com/we-are-now-a-part-of-cisco/ - Founder's Commentary on acquisition
- http://www.jasonkolb.com/weblog/2007/09/cisco-is-buyi-1.html-[permanent dead link] Founder's Commentary on acquisition