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Rotten Tomatoes

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Rotten Tomatoes
Screenshot
Type of site
Film and television review aggregator and user community
Country of originUnited States
Owner
Founder(s)Senh Duong
Key peopleSenh Duong
Patrick Y. Lee
Stephen Wang
URLrottentomatoes.com
CommercialYes
RegistrationOptional
LaunchedAugust 12, 1998; 26 years ago (1998-08-12)
OCLC number48768329
[2][3][4]

Rotten Tomatoes is an American review-aggregation website for film and television. The company was launched in August 1998 by three undergraduate students at the University of California, Berkeley: Senh Duong, Patrick Y. Lee, and Stephen Wang.[6][7][8][9] Although the name "Rotten Tomatoes" connects to the practice of audiences throwing rotten tomatoes when disapproving of a poor stage performance, the original inspiration comes from a scene featuring tomatoes in the Canadian film Léolo (1992).[10]

Since January 2010, Rotten Tomatoes has been owned by Flixster, which was in turn acquired by Warner Bros. in 2011. In February 2016, Rotten Tomatoes and its parent site Flixster were sold to Comcast's Fandango.[11] Warner Bros. retained a minority stake in the merged entities, including Fandango.[3]

History

Fandango headquarters in Beverly Hills (home to Rotten Tomatoes)

Rotten Tomatoes was launched on August 12, 1998, as a spare-time project by Senh Duong.[12] His objective in creating Rotten Tomatoes was "to create a site where people can get access to reviews from a variety of critics in the U.S."[13] As a fan of Jackie Chan, Duong was inspired to create the website after collecting all the reviews of Chan's Hong Kong action movies as they were being released in the United States. The catalyst for the creation of the website was Rush Hour (1998), Chan's first major Hollywood crossover, which was originally planned to release in August 1998. Duong coded the website in two weeks and the site went live the same month, but the release of Rush Hour was delayed until September 1998. Besides Jackie Chan films, he began including other films on Rotten Tomatoes, extending it beyond Chan's fandom.[14][15] The first non-Chan Hollywood movie whose reviews were featured on Rotten Tomatoes was Your Friends & Neighbors (1998). The website was an immediate success, receiving mentions by Netscape, Yahoo!, and USA Today within the first week of its launch; it attracted "600–1000 daily unique visitors" as a result.[citation needed]

Duong teamed up with University of California, Berkeley classmates Patrick Y. Lee and Stephen Wang, his former partners at the Berkeley, California-based web design firm Design Reactor, to pursue Rotten Tomatoes on a full-time basis. They officially launched it on April 1, 2000.[16]

In June 2004, IGN Entertainment acquired Rotten Tomatoes for an undisclosed sum.[17] In September 2005, IGN was bought by News Corp's Fox Interactive Media.[18] In January 2010, IGN sold the website to Flixster.[19] The combined reach of both companies is 30 million unique visitors a month across all different platforms, according to the companies.[20] In 2011, Warner Bros. acquired Rotten Tomatoes.[21]

In early 2009, Current Television launched The Rotten Tomatoes Show, a televised version of the web review site. It was hosted by Brett Erlich and Ellen Fox and written by Mark Ganek. The show aired Thursdays at 10:30 EST[22] until September 16, 2010. It returned as a much shorter segment of InfoMania, a satirical news show that ended in 2011.[citation needed]

By late 2009, the website was designed to enable Rotten Tomatoes users to create and join groups to discuss various aspects of film. One group, "The Golden Oyster Awards", accepted votes of members for various awards, spoofing the better-known Academy Awards or Golden Globes. When Flixster bought the company, they disbanded the groups.[23][citation needed]

As of February 2011, new community features have been added and others removed. For example, users can no longer sort films by Fresh Ratings from Rotten Ratings, and vice versa.[citation needed]

On September 17, 2013, a section devoted to scripted television series, called TV Zone, was created as a subsection of the website.[24]

In February 2016, Rotten Tomatoes and its parent site Flixster were sold to Comcast's Fandango. Warner Bros retained a minority stake in the merged entities, including Fandango.[3]

In December 2016, Fandango and all its various websites moved to Fox Interactive Media's former headquarters in Beverly Hills, California.[25]

In July 2017, the website's editor-in-chief since 2007, Matt Atchity, left to join The Young Turks YouTube channel.[26] On November 1, 2017, the site launched a new web series on Facebook, See It/Skip It, hosted by Jacqueline Coley and Segun Oduolowu.[27]

In March 2018, the site announced its new design, icons and logo for the first time in 19 years at South by Southwest.[28]

Traffic

Rotten Tomatoes is a top 1000 site, placing around #400 globally and top 150 for the US only, according to website ranker Alexa.[29] Monthly unique visitors to the rottentomatoes.com domain is 26M global (14.4M US) according to audience measurement service Quantcast.[30]

Features

Critic aggregate score

Rotten Tomatoes staff first collect online reviews from writers who are certified members of various writing guilds or film critic-associations. To be accepted as a critic on the website, a critic's original reviews must garner a specific number of "likes" from users. Those classified as "Top Critics" generally write for major newspapers. The critics upload their reviews to the movie page on the website, and need to mark their review "fresh" if it's generally favorable or "rotten" otherwise. It is necessary for the critic to do so as some reviews are qualitative and do not grant a numeric score, making it impossible for the system to be automatic.[citation needed]

The website keeps track of all the reviews counted for each film and calculates the percentage of positive reviews. Major recently released films can attract more than 400 reviews. If the positive reviews make up 60% or more, the film is considered "fresh", in that a supermajority of the reviewers approve of the film. If the positive reviews are less than 60%, the film is considered "rotten". An average score on a 0 to 10 scale is also calculated. With each review, a short excerpt of the review is quoted that also serves a hyperlink to the complete review essay for anyone interested to read the critic's full thoughts on the subject.

"Top Critics", such as Roger Ebert, Desson Thomson, Stephen Hunter, Owen Gleiberman, Lisa Schwarzbaum, Peter Travers and Michael Phillips are identified in a sub-listing that calculates their reviews separately. Their opinions are also included in the general rating. When there are sufficient reviews, the staff creates and posts a consensus statement to express the general reasons for the collective opinion of the film.[citation needed]

This rating is indicated by an equivalent icon at the film listing, to give the reader a one-glance look at the general critical opinion about the work. The "Certified Fresh" seal is reserved for movies that satisfy two criteria: a "Tomatometer" of 75% or better and at least 80 reviews (40 for limited release movies) from "Tomatometer" critics (including 5 Top Critics). Films earning this status will keep it unless the positive critical percentage drops below 70%.[31] Films with 100% positive ratings but fewer than required reviews may not receive the "Certified Fresh" seal.

Tomatometer Rankings

Icon Score Description
70–100% Certified Fresh: Wide-release films with a score of 75% or higher that are reviewed by at least 80 critics, of which 5 are "Top Critics", are given this seal. The "Certified Fresh" seal remains until the score drops below 70%.[31] Films with limited releases require only 40 reviews (including 5 from "Top Critics") to qualify for this seal. For TV shows, only individual seasons are eligible for consideration, and each must have at least 20 critic reviews.[31]
60–100% Fresh: Films or TV shows with a score of 60% or higher that do not meet the requirements for the "Certified Fresh" seal.
0–59% Rotten: Films or TV shows with a score of 0–59% receive this seal.

When a film or TV show reaches the requirements for the "Certified Fresh", it is not automatically granted the seal, but is instead flagged for the staff's consideration. Once the team assesses the reviews and response to the film or TV show, and decide that it is unlikely that the score will fall below the minimum requirements in the future, they will then mark it as "Certified Fresh".[32]

Golden Tomato Awards

In the year 2000, Rotten Tomatoes announced the RT Awards honoring the best-reviewed films of the year according to the website's rating system.[33] This was later renamed the Golden Tomato Awards.[34] The nominees and winners are announced on the website, although there is no actual awards ceremony.

The films are divided into wide release and limited release categories. Limited releases are defined as opening in 599 or fewer theaters at initial release. Platform releases, movies initially released under 600 theaters but later receiving wider distribution, fall under this definition. Any film opening in more than 600 theaters is considered wide release.[34] There are also two categories purely for British and Australian films. The "User"-category represents the highest rated film among users, and the "Mouldy"-award represents the worst-reviewed films of the year. A movie must have 40 (originally 20) or more rated reviews to be considered for domestic categories. It must have 500 or more user ratings to be considered for the "User"-category.

Films are further classified based on film genre. Each movie is eligible in only one genre, aside from non-English language films, which can be included in both their genre and the respective "Foreign" category.

Once a film is considered eligible, its "votes" are counted. Each critic from the website's list gets one vote (as determined by their review), all weighted equally. Because reviews are continually added, manually and otherwise, a cutoff date at which new reviews are not counted toward the Golden Tomato awards is initiated each year, usually the first of the new year. Reviews without ratings are not counted toward the results of the Golden Tomato Awards.[34]

Critics consensus

Each movie features a brief summary of the reviews used in that entry's Tomatometer aggregate score. These are written by Jeff Giles, a longtime author for the site.[35]

Audience score and reviews

Positive audience score
Negative audience score
Positive and negative audience score icons

Each movie features a "user average", which calculates the percentage of registered users who have rated the film positively on a 5-star scale, similar to calculation of recognized critics' reviews.

In May 2019, Rotten Tomatoes introduced a verified rating system that would replace the earlier system where users were merely required to register in order to submit a rating. Henceforth, in addition to creating an account, users will have to verify their ticket purchase through Fandango, a ticketing company which Rotten Tomatoes is a subsidiary of. While users can still leave reviews without verifying, those reviews will not account for the average audience score displayed next to the Tomatometer.[36][37]

Localized versions

Localized versions of the site available in the United Kingdom, India, and Australia were discontinued following the acquisition of Rotten Tomatoes by Fandango. The Mexican version of the site Tomatazos [es] remains active.

API

The Rotten Tomatoes API provides limited access to critic and audience ratings and reviews, allowing developers to incorporate Rotten Tomatoes data on other websites. The free service is intended for use in the US only; permission is required for use elsewhere.[38]

Influence

Major Hollywood studios have come to see Rotten Tomatoes as a threat to their marketing. In 2017 several blockbuster films like Pirates of the Caribbean: Dead Men Tell No Tales, Baywatch and The Mummy were projected to open with gross receipts of $90 million, $50 million and $45 million respectively, but ended up debuting with $62.6 million, $23.1 million and $31.6 million. Rotten Tomatoes, which gave the films low scores of 30%, 19% and 16%, was blamed for undermining them. That same summer, films like Wonder Woman and Spider-Man: Homecoming (both 92%) received high scores and opened on par or exceeded expectations with their $100+ million trackings.[39][40][41]

As result of this concern, 20th Century Fox commissioned a 2015 study, titled "Rotten Tomatoes and Box Office", that stated the website combined with social media was going to be an increasingly serious complication for the film business: "The power of Rotten Tomatoes and fast-breaking word of mouth will only get stronger. Many Millennials and even Gen X-ers now vet every purchase through the Internet, whether it's restaurants, video games, make-up, consumer electronics or movies. As they get older and comprise an even larger share of total moviegoers, this behavior is unlikely to change".[42] Other studios have commissioned a number of studies on the subject, with them finding that seven out of 10 people said they would be less interested in seeing a film if the Rotten Tomatoes score was 0-25, and that the site has the most influence on people 25 and younger.[41]

The scores have reached a level of online ubiquity which film companies have found threatening. For instance, the scores are regularly posted in Google search results for films so reviewed. Furthermore, the scores are prominently featured in Fandango's popular ticket purchasing website and its mobile app, Flixster, which led to complaints that "rotten" scores damaged films' performances.[43]

Others have argued that filmmakers and studios have only themselves to blame if Rotten Tomatoes produces a bad score, as this only reflects a poor reception among film critics. As one independent film distributor marketing executive noted, "To me, it's a ridiculous argument that Rotten Tomatoes is the problem ... make a good movie!".[44] ComScore's Paul Dergarabedian had similar comments, saying: "The best way for studios to combat the 'Rotten Tomatoes Effect' is to make better movies, plain and simple".[41]

Some studios have suggested embargoing or cancelling early critic screenings in a response to poor reviews prior to a film's release affecting pre-sales and opening weekend numbers.[40] In July 2017, Sony embargoed critic reviews for The Emoji Movie until mid-day the Thursday before its release. The film ended up with a 9% rating (including 0% after the first 25 reviews), but still opened to $24 million, on par with projections. Josh Greenstein, Sony Pictures President of Worldwide Marketing and Distribution, said: "The Emoji Movie was built for people under 18 ... so we wanted to give the movie its best chance. What other wide release with a score under 8 percent has opened north of $20 million? I don't think there is one". Conversely, Warner Bros. also did not do critic pre-screenings for The House, which ended up with a 16% rating, until the day of its release, but it still opened to just $8.7 million, the lowest of star Will Ferrell's career.[41]

That marketing tactic can backfire, and drew the vocal disgust of influential critics such as Roger Ebert, who was prone to derisively condemn such moves, with gestures such as "The Wagging Finger of Shame", on At the Movies.[45] Furthermore, the very nature of withholding reviews can draw early conclusions from the public that the film is of poor quality because of that marketing tactic.[46]

On February 26, 2019, in response to issues surrounding coordinated "bombing" of user reviews for several films, most notably Captain Marvel and Star Wars: The Rise of Skywalker, prior to their release, the site announced that user reviews would no longer be accepted until a film is publicly released. The site also announced plans to introduce a system for "verified" reviews, and that the "Want to See" statistic would now be expressed as a number so that it is not confused with the audience score.[47][48]

Reception

Oversimplification

In January 2010, on the occasion of the 75th anniversary of the New York Film Critics Circle, its chairman Armond White cited Rotten Tomatoes in particular and film review aggregators in general as examples of how "the Internet takes revenge on individual expression". He said they work by "dumping reviewers onto one website and assigning spurious percentage-enthusiasm points to the discrete reviews". According to White, such websites "offer consensus as a substitute for assessment".[49]

Director and producer Brett Ratner has criticized the website for "reducing hundreds of reviews culled from print and online sources into a popularized aggregate score", and feels it is the "worst thing that we have in today's movie culture".[50] Writer Max Landis, following his film Victor Frankenstein receiving an approval rating of 24% on the site, wrote that the site "breaks down entire reviews into just the word 'yes' or 'no', making criticism binary in a destructive arbitrary way".[51]

Criticism

American director Martin Scorsese wrote a column in The Hollywood Reporter criticizing both Rotten Tomatoes and CinemaScore for promoting the idea that films like Mother! had to be "instantly liked" to be successful.[52]

In 2015, while promoting the film Suffragette (which has a 73% approval rating)[53] actress Meryl Streep accused Rotten Tomatoes of disproportionately representing the opinions of male film critics, resulting in a skewed ratio that adversely affected the commercial performances of female-driven movies. "I submit to you that men and women are not the same, they like different things", she said. "Sometimes they like the same thing, but sometimes their tastes diverge. If the Tomatometer is slighted so completely to one set of tastes that drives box office in the United States, absolutely."[54] Critics took issue with the sentiment that someone’s gender or ethnic background would dictate their response to art.[55]

Rotten Tomatoes deliberately withheld the critic score for Justice League based on early reviews until the premiere of its See It/Skip It episode on the Thursday before its release. Some critics viewed the move as a ploy to promote the web series, but some argued that the move was a deliberate conflict of interest on account of Warner Bros.' ownership of the film and Rotten Tomatoes, and the tepid critical reception to the DC Extended Universe films at the time.[56]

See also

References

  1. ^ Spangler, Todd (May 23, 2019). "Rotten Tomatoes Revamps Movie Audience Scores to Focus on Verified Ticket Buyers". Variety (magazine). Retrieved May 23, 2019.
  2. ^ "Fandango snaps up Rotten Tomatoes and Flixster". Engadget(AOL). Retrieved February 19, 2016.
  3. ^ a b c Anthony D'Alessandro. "Fandango Acquires Rotten Tomatoes & Flixster - Deadline". Deadline Hollywood. Penske Media Corporation. Retrieved February 19, 2016.
  4. ^ "Rottentomatoes.com Traffic, Demographics and Competitors - Alexa". www.alexa.com. Retrieved April 12, 2019.
  5. ^ https://www.alexa.com/siteinfo/rottentomatoes.com
  6. ^ "How Rotten Tomatoes became Hollywood's most influential — and feared — website". Los Angeles Times. ISSN 0458-3035. Retrieved April 18, 2018.
  7. ^ "Entrepreneurial Best Practices Series: A Fireside Chat with Rotten Tomatoes Founder Patrick Lee - Berkeley-Haas Entrepreneurship Program". Berkeley-Haas Entrepreneurship Program. Retrieved April 18, 2018.
  8. ^ "Notable Cal Alumni". Cal Alumni Association, UC Berkeley. February 21, 2018. Retrieved April 18, 2018.
  9. ^ "Stephen Wang". angel.co. Retrieved April 18, 2018.
  10. ^ "the Scenes at Rotten Tomatoes" by Simon Van Zuylen-Wood. WIRED. January 21, 2020. Accessed February 1, 2020.
  11. ^ Pallotta, Frank. "Fandango acquires review site Rotten Tomatoes, Flixster". CNNMoney. Retrieved April 18, 2018.
  12. ^ Lazarus, David (April 26, 2001). "Fresh Look For Rotten Tomatoes / Help from college buddies elevates movie-rating website beyond hobby status". San Francisco Chronicle. Retrieved January 12, 2013.
  13. ^ "Senh Duong interview". Asianconnections.com. August 19, 1999. Archived from the original on September 27, 2009. Retrieved December 4, 2009.
  14. ^ "20 Years Later, Rush Hour Is Still a Buddy-Cop Gem". Rotten Tomatoes. September 18, 2018.
  15. ^ Semley, John (2018). Hater: On the Virtues of Utter Disagreeability. Penguin Books. pp. 26–27. ISBN 9780735236172.
  16. ^ Ryan, Tim. "Rotten Tomatoes Oral History". Rotten Tomatoes. Fandango Media. Retrieved December 4, 2009.
  17. ^ "IGN Entertainment to Acquire Rotten Tomatoes". ign.com. = IGN Entertainment. June 29, 2004. Retrieved January 27, 2017.{{cite web}}: CS1 maint: extra punctuation (link)
  18. ^ "News Corp. Acquires IGN for $650 Million". Bloomberg. September 10, 2005. Retrieved January 27, 2017.
  19. ^ Graser, Marc (January 4, 2010). "Flixster buys Rotten Tomatoes". Variety. Penske Media Corporation. Retrieved January 4, 2010.
  20. ^ "News Corp. Unloads Rotten Tomatoes Onto Flixster". TechCrunch (AOL). January 4, 2010. Retrieved February 19, 2016.
  21. ^ Sweney, Mark (May 4, 2011). "Warner Bros buys Rotten Tomatoes owner Flixster". The Guardian. Guardian News. Retrieved September 1, 2018.
  22. ^ "The Rotten Tomatoes Show on Current". The Rotten Tomatoes Show. November 23, 2009. Archived from the original on February 2, 2012. Retrieved December 4, 2009.
  23. ^ "Notice". Rotten Tomatoes. Flixster. The Groups area has been discontinued to pave the way for new community features coming soon. In the meantime, please use the Forums to continue your conversations about your favorite movie topics
  24. ^ Atchity, Matt. "Welcome to the Rotten Tomatoes TV Zone". Rotten Tomatoes. Fandango Media. Archived from the original on September 22, 2013. Retrieved September 17, 2013.
  25. ^ Solomon, Daina Beth (December 21, 2016). "Fandango Moving to Larger Headquarters in Beverly Hills". Los Angeles Business Journal. Retrieved November 15, 2019.
  26. ^ "Rotten Tomatoes Editor-in-Chief Matt Atchity Joins The Young Turks as Head of Programming". Variety. July 16, 2017.
  27. ^ Spangler, Todd (October 26, 2017). "Rotten Tomatoes to Launch Weekly 'See It/Skip It' Show on Facebook". Variety. Retrieved November 25, 2017.
  28. ^ Richards, Katie (March 6, 2018). "Rotten Tomatoes Rolls Out a Fresh Logo and Visual Identity After 19 Years". Adweek. Retrieved March 6, 2018.
  29. ^ "rottentomatoes.com". Alexa Internet. Retrieved November 26, 2017.
  30. ^ "rottentomatoes". Quantcast. Retrieved November 28, 2014.
  31. ^ a b c "Rotten Tomatoes: Licensing". Rotten Tomatoes. Retrieved June 3, 2016.
  32. ^ "Rotten Tomatoes: About". Rotten Tomatoes. Retrieved April 25, 2019.
  33. ^ "2nd Golden Tomato Awards". Rotten Tomatoes. January 1, 2013. Retrieved April 21, 2013.
  34. ^ a b c "14th Golden Tomato Awards". Rotten Tomatoes. January 1, 2013. Retrieved April 21, 2013.
  35. ^ Barnes, Brooks (September 7, 2017). "Attacked by Rotten Tomatoes". The New York Times. ISSN 0362-4331. Retrieved May 15, 2019.
  36. ^ Ha, Anthony (May 23, 2019). "Rotten Tomatoes will start verifying ticket purchases for audience reviews". TechCrunch. Retrieved December 22, 2019.
  37. ^ Lopez, Napier (May 24, 2019). "Rotten Tomatoes' new Audience Score makes you prove you've seen the movie". The Next Web. Retrieved December 22, 2019.
  38. ^ "Welcome to the Rotten Tomatoes API". Flixster, Inc. Archived from the original on December 19, 2014. Retrieved November 28, 2014.
  39. ^ Mendelson, Scott (June 13, 2017). "Rotten Tomatoes, Netflix And A Perfect Storm That Dooms Hollywood". Forbes. Forbes LLC. Retrieved June 14, 2017.
  40. ^ a b "How 'Pirates' & 'Baywatch' Are Casualties Of Summer Franchise Fatigue At The Domestic B.O." Deadline Hollywood. Penske Media Corporation. May 28, 2017. Retrieved July 20, 2017.
  41. ^ a b c d "Studios Fight Back Against Withering Rotten Tomatoes Scores". The Hollywood Reporter. August 2, 2017.
  42. ^ Lee, Chris (June 9, 2017). "How Hollywood Came to Fear and Loathe Rotten Tomatoes". Vanity Fair. Retrieved October 29, 2017.
  43. ^ Barnes, Brooks (September 8, 2017). "Rotten Tomatoes won't be getting fresh ratings from Hollywood". Toronto Star. Torstar Corporation. New York Times. Retrieved September 9, 2017.
  44. ^ Lee, Chris (June 9, 2017). "How Hollywood Came to Fear and Loathe Rotten Tomatoes". Vanity Fair. Retrieved June 14, 2017.
  45. ^ Knight, Chris (August 31, 2017). "Why Hollywood doesn't want you to see Tulip Fever, which has been buried deep for three long years". National Post. Retrieved October 5, 2017.
  46. ^ Dickey, Josh. "There's a secret way to predict a movie's Rotten Tomatoes score". Mashable.com. Retrieved September 9, 2017.
  47. ^ Polo, Susana (February 26, 2019). "Rotten Tomatoes will no longer allow audiences to review movies before release". Polygon. Retrieved February 26, 2019.
  48. ^ "Rotten Tomatoes takes on trolls by removing 'want to see' scores". Engadget. Retrieved February 26, 2019.
  49. ^ White, Armond (April 3, 2010). "Do Movie Critics Matter?". First Things. Retrieved June 2, 2017.
  50. ^ Hibberd, James (March 23, 2017). "Rotten Tomatoes Is 'the Destruction of Our Business,' Says Director". Entertainment Weekly. Time Inc. Retrieved June 2, 2017.
  51. ^ Birrell, Mark (April 16, 2017). "Critical Mass: Rotten Tomatoes and the death of individuality". The Spread. Retrieved July 17, 2018.
  52. ^ Martin Scorsese (October 10, 2017). "Martin Scorsese on Rotten Tomatoes, Box Office Obsession and Why 'Mother!' Was Misjudged (Guest Column)". The Hollywood Reporter. Retrieved April 12, 2018.
  53. ^ "Suffragette (2015)". Rotten Tomatoes. Fandango Media. Retrieved September 18, 2018.
  54. ^ "Meryl Streep Rips Rotten Tomatoes for 'Infuriating' Lack of Female Critics". TheWrap. October 7, 2015. Retrieved April 27, 2020.
  55. ^ Shoard, Catherine (June 15, 2018). "Ocean's 8 stars blame dominance of male critics for film's mixed reviews". The Guardian. Guardian News and Media. Retrieved June 16, 2018.
  56. ^ Raftery, Brian (November 20, 2017). "'Justice League', Rotten Tomatoes, and DC Fans' Persecution Complex". Wired. ISSN 1059-1028. Retrieved May 15, 2019.

Further reading

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