Sensory analysis (or sensory evaluation) is a scientific discipline that applies principles of experimental design and statistical analysis to the use of human senses (sight, smell, taste, touch and hearing) for the purposes of evaluating consumer products. The discipline requires panels of human assessors, on whom the products are tested, and recording the responses made by them. By applying statistical techniques to the results it is possible to make inferences and insights about the products under test. Most large consumer goods companies have departments dedicated to sensory analysis. Sensory analysis can mainly be broken down into three sub-sections:
- Effective testing (dealing with objective facts about products)
- Affective testing (dealing with subjective facts such as preferences)
- Perception (the biochemical and psychological aspects of sensation)
This type of testing is concerned with obtaining objective facts about products. This could range from basic discrimination testing (e.g. Do two or more products differ from each other?) to descriptive profiling (e.g. What are the characteristics of two or more products?). The type of panel required for this type of testing would normally be a trained panel.
Also known as consumer testing, this type of testing is concerned with obtaining subjective data, or how well products are likely to be accepted. Usually large (50 or more) panels of untrained personnel are recruited for this type of testing, although smaller focus groups can be utilised to gain insights into products. The range of testing can vary from simple comparative testing (e.g. Which do you prefer, A or B?) to structured questioning regarding the magnitude of acceptance of individual characteristics (e.g. Please rate the "fruity aroma": dislike|neither|like).
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Perception involves the biochemical and psychological theories relating to human (and animal) sensations. By understanding the mechanisms involved it may be possible to explain why certain characteristics are preferred over others.
Quantitative Descriptive Analysis As a major branch of the sensory science, quantitative descriptive analysis is widely used for collecting people's sensory opinions on an object being food, cosmetics, apparel items, etc. A typical procedure of descriptive analysis starts from the recruitment of a number of evaluation panelists being either trained experts or naive consumers according to the objective of the research. Normally, for quantitative descriptive analysis, a minimum of 5 experts is required, while with respect to naive panelists, this number should be much bigger. The sensory experiment should be carried out according to standardized techniques and procedures designed before the evaluation. After experiments, statistical analysis is often applied to the interpretation of the sensory results obtained.
Notes and references
- ASTM MNL14 The Role of Sensory Analysis in Quality Control, 1992
- ISO 16820 Sensory Analysis - Methodology - Sequential Analysis
- ISO 5495 Sensory Analysis - Methodology - Paired Comparisons
- ISO 13302 Sensory Analysis - Methods for assessing modifications to the flavour of foodstuffs due to packaging
- ICS 67.240 Sensory analysis - A series of ISO standards
- Sensory science Glossary
-  - Sensory evaluation practice (the bible for sensory analysis)