||This article's lead section may not adequately summarize key points of its contents. (February 2013)|
|Headquarters||London, United Kingdom|
|Owner(s)||Duke Street Capital|
As of January 2014, the chain includes 141 restaurants, with 101 being in the United Kingdom. Other restaurants are located in Australia, Belgium, Cyprus, Denmark, Greece, Ireland, Kuwait, Malta, the Netherlands, New Zealand, Qatar, Sweden, Switzerland, Turkey, the U.A.E. and the United States.
The chain's website defines wagamama as meaning "‘naughty child’ – or one who is wilful and determined", and states that they aim to "offer a new kind of dining experience – one that offers fresh japanese-inspired food in a friendly, vibrant setting". The chain has released cookbooks in order to further extend their brand.
Wagamama has a number of features that have since been adopted by many restaurants. Orders are taken via PDAs, and wirelessly networked to the kitchen. Once orders are taken, food order numbers are written on customers' paper place mats and food is delivered to the table once cooked, which means dishes are not necessarily served at the same time. Customers sit on either side of large tables, seating as many as 16 people at one table.
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- "Wagamama Increases Customer Satisfaction and Food and Beverage Sales With Symbol Technologies' Mobile Computers". PR Newswire. Retrieved 9 October 2012.
- "Pennington Robson - Portfolio". Archived from the original on 2010-09-14. Retrieved 2012-10-09. "See photo on page."