Jira (software)

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JIRA logo.svg
Jira logo
Developer(s) Atlassian, Inc.
Initial release 2002; 15 years ago (2002)[1]
Stable release
7.2.4 / 2 November 2016; 6 months ago (2016-11-02)[2]
Written in Java
Operating system Cross-platform
Type Bug tracking system, project management software
License Proprietary, free for use by official non-profit organizations, charities, and open-source projects, but not governmental, academic or religious organizations[3][4]
Website atlassian.com/software/jira

Jira (/ˈi.rɑː/ JEE-rah)[5] (stylized JIRA) is a proprietary issue tracking product, developed by Atlassian. It provides bug tracking, issue tracking, and project management functions. Although normally styled JIRA, the product name is not an acronym, but a truncation of Gojira, the Japanese name for Godzilla,[6] itself a reference to Jira's main competitor, Bugzilla. It has been developed since 2002.[1]


According to Atlassian, Jira is used for issue tracking and project management by over 25,000 customers in 122 countries around the globe.[7] Some of the organizations that have used Jira at some point in time for bug-tracking and project management include Fedora Commons,[8] Hibernate,[9] JBoss,[10] Skype Technologies,[11] Spring Framework,[12] and The Apache Software Foundation, which uses both Jira and Bugzilla.[13] Jira includes tools allowing migration from competitor Bugzilla.[14]

Jira is offered in three packages:[citation needed]

  • Jira Core includes the base software.
  • Jira Software is intended for use by software development teams and includes Jira Core and Jira Agile.
  • Jira Service Desk is intended for use by IT or business service desks.

Jira is written in Java and uses the Pico inversion of control container, Apache OFBiz entity engine, and WebWork 1 technology stack. For remote procedure calls (RPC), Jira supports REST, SOAP, and XML-RPC.[15] Jira integrates with source control programs such as Clearcase, Concurrent Versions System (CVS), Git, Mercurial, Perforce,[16] Subversion,[17] and Team Foundation Server. It ships with various translations including English, French, German, Japanese, and Spanish.[18]

The main features of Jira for agile software development are the functionality to plan development iterations, the iteration reports and the bug tracking functionality.

Jira supports the Networked Help Desk API for sharing customer support tickets with other issue tracking systems.[19]


Jira is a commercial software product that can be licensed for running on-premises or available as a hosted application. Pricing depends on the maximum number of users.[20]

Atlassian provides Jira for free to open source projects meeting certain criteria, and to organizations that are non-academic, non-commercial, non-governmental, non-political, non-profit, and secular. For academic and commercial customers, the full source code is available under a developer source license.[20]


In April 2010 a cross-site scripting vulnerability in Jira led to the compromise of two Apache Software Foundation servers. The Jira password database was compromised. The database contained unsalted password hashes, which are vulnerable to dictionary lookups and cracking tools. Apache advised users to change their passwords.[21] Atlassian themselves were also targeted as part of the same attack and admitted that a legacy database with passwords stored in plain text had been compromised.[22]

See also[edit]


  1. ^ a b "About us". Atlassian.com official website. Retrieved 27 February 2012. 
  2. ^ "Release Summary". Atlassian.com official website. 
  3. ^ "Open Source Project License Request". Atlassian.com official website. Retrieved 9 November 2012. 
  4. ^ "Community License Request". Atlassian.com official website. Retrieved 9 November 2012. 
  5. ^ "How is JIRA pronounced?". Atlassian.com official website. Retrieved 17 August 2016. 
  6. ^ "What does JIRA mean?". Atlassian.com official website. Retrieved 16 March 2012. 
  7. ^ "Customers". Atlassian.com official website. Retrieved 9 July 2013. 
  8. ^ "Fedora Repository Project". DuraSpace. Retrieved 28 January 2014. 
  9. ^ "Hibernate page". Atlassian.com official website. Archived from the original on 7 July 2011. Retrieved 15 September 2011. 
  10. ^ "System Dashboard - JBoss Issue Tracker". JBoss.org. 
  11. ^ "Jira: Skype's Issue Tracking and Reporting System". Skype.com. Archived from the original on 7 August 2011. Retrieved 15 September 2011. 
  12. ^ "System Dashboard". Jira.springframework.org. Retrieved 15 September 2011. 
  13. ^ "Apache.org". Issues.apache.org. Retrieved 15 September 2011. 
  14. ^ "ApacheJira". Apache.org. Retrieved 25 September 2008. 
  15. ^ "JIRA RPC Services – JIRA Development". Atlassian.com official website. 21 October 2011. Retrieved 3 January 2012. 
  16. ^ "Integrating with Development Tools". Atlassian.com official website. 
  17. ^ "Subversion JIRA plugin". Atlassian.com official website. 18 July 2012. Archived from the original on 27 January 2013. Retrieved 23 July 2012. 
  18. ^ "Choosing a Default Language". Atlassian.com official website. Retrieved 13 October 2011. 
  19. ^ Latkiewicz, Matthew (2011-06-07). "Zendesk's JIRA Integration Rocks!". Retrieved 2016-05-06. 
  20. ^ a b "JIRA: Licensing and Pricing". Atlassian.com official website. Archived from the original on 14 July 2011. Retrieved 10 July 2011. 
  21. ^ Golucci, Philip (13 April 2010). "apache.org incident report for 04/09/2010". Apache Software Foundation. Retrieved 29 May 2013. 
  22. ^ Cannon-Brookes, Mike (13 April 2010). "Oh man, what a day! An update on our security breach". Atlassian Blogs – Atlassian.com official website. Atlassian. Retrieved 29 May 2013. 

External links[edit]