Quality Assurance International

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Quality Assurance International
ServicesOrganic, gluten-free, non-GMO, natural personal care, and social responsibility certifications.
ParentNSF International

Quality Assurance International (QAI) is a U.S.-based international organic certification company that is authorized by the United States Department of Agriculture (USDA) as "a USDA-accredited certifying agent that operates globally to certify organic operations to National Organic Program standards."[1] It is a for-profit corporation, established in 1989, and headquartered in San Diego, California. It is one of the world's largest certifiers, operating in the United States, Canada, Latin America, European Union, and Japan.[2] It is owned by public health and environmental organization NSF International.

Organic certification[edit]

QAI offers organic certification under the National Organic Program for agricultural producers, food processing facilities, integrated manufacturing operations, contract packing operations, traders, distributors, retailers, and ultimately consumers.[3]

Gluten-free certification[edit]

QAI, in partnership with National Foundation for Celiac Awareness (NFCA), developed a science-based gluten-free certification program.[4]

The stringent nature of the QAI certification protocols ensures prevention of contamination and co-mingling, critically important for those with allergies to gluten and gluten-intolerance. The QAI and NFCA "Gluten-Free" certification program requires companies to produce products at less than 10 parts per million (ppm) of gluten to receive certification.[5]

The program includes:

  • Product review
  • Onsite inspection
  • Testing to ensure compliance to 10ppm or less
  • Ongoing compliance including random product testing

Personal care certification[edit]

QAI certifies personal care products to the National Organic Program guidelines. Those products not meeting the NOP guidelines can be certified to the NSF/ANSI 305 Standard for Personal Care Products "Contains Organic Ingredients".

Under this program, products with a minimum organic content of 70 percent (070) that meet the requirements can make the organic label and marketing claim of "Contains Organic Ingredients". These products can bear the unique NSF/ANSI 305 "Contains Organic Ingredients" mark. The Organic Trade Association considers certification to this standard a best practice. It is required by some retailers for personal care products that do not meet the National Organic Program standard for food.[6]

Kosher certification[edit]

QAI, in partnership with Star-K, provides a joint kosher and organic auditing program. Through rabbinical supervision products can be certified to both kosher certification requirements and to the USDA National Organic Program standards for organic certification.

International organic certification[edit]

As an accredited certifying agent under the USDA's National Organic Program, QAI is also accredited by the USDA for ISO 65 compliance, the Japan Ministry of Agriculture Forestry for JAS (Japanese Agricultural Standard) compliance, and Le Conseil des appellations reservées et des termes valorisants (CARTV).[7]

Food safety[edit]

QAI offers joint certification to the British Retail Consortium (BRC), Safe Quality Food (SQF) and FSSC 22000 global food safety standards, which is required by many retailers under the Global Food Safety Initiative (GFSI).[8]

Environmental policy[edit]

QAI achieved ISO 14001 Environmental Management Systems accreditation in June 2010.[9]

The International Organization for Standardization (ISO) 14001 standard provides guidance on how to manage the environmental aspects of an organization's activities, products and services more efficiently. ISO 14001 focuses on reducing the environmental footprint, pollution and waste produced by businesses, which is consistent with QAI's mission to help support organic agriculture and protect the environment.

ISO 14001 registration verifies that QAI has effective procedures in place to monitor and continuously improve its environmental performance. To obtain ISO 14001 registration, QAI reduced energy and raw material use; implemented a paperless documentation and billing management system; developed a recycling program for paper, plastic containers and bags, electronics, mercury-containing light bulbs and batteries; and instituted a composting program for coffee grounds, tea bags and fruit/vegetable food scraps.[10]


QAI holds the following accreditations:

  • United States Department of Agriculture (USDA)
National Organic Program (NOP)
ISO Guide 65
  • International Organic Accreditation Service (IOAS)
European Recognition Programme (EU)
ISO Guide 65
Canadian Organic Regime (COR)
  • Conseil des appellations reservées et des termes valorisants (CARTV, Canada)
  • KEMA
ISO 14001
  • JAS through our Japan-based, MAFF accredited partner EcoCert[11]


QAI works with other leading food safety and quality organizations. As a result, QAI is able to provide additional services:

  • NSF/ANSI 305 "Contains Organic Ingredients" Personal Care Products
  • NaTrue Personal Care Certification
  • British Retail Consortium (BRC), Safe Quality Foods (SQF), FSSC 22000 Certification
  • HACCP (Hazard analysis critical control point)
  • Star-K Kosher Certification
  • IBD Eco-Social Certification
  • Dietary Supplement GMP and Certification
  • Sustainability Claims Verification
  • Non-GMO Project Certification[12]

Community and industry advocacy[edit]

QAI sponsors the Earth Day Fair in San Diego to help educate the community on the benefits of "going organic". QAI is also active in the San Diego school district, serving on the Board of Directors for the Terra Nova Academy, a special educational curriculum engaging at-risk secondary education students in urban San Diego on careers in food and environmental science. NSF team members also judge science fairs and mentor teachers, helping the community cultivate a commitment to the environment at all ages and stages of life.

QAI is also active in the Organic Trade Association (OTA) to help protect and promote organic practices. QAI Senior Vice President Joe Smillie has served as OTA president and as a member of the board of directors. QAI President Kristen Holt currently serves on the board of directors as treasurer.[13]

Past controversy[edit]

In July 2008, it was reported that organic powdered ginger that had been certified by QAI, was found when tested to be contaminated with the banned pesticide Aldicarb. The organic ginger from which the QAI certified organic powdered ginger originated had been certified organic by two other USDA accredited certifying agents in China.[14] Under Chinese law, foreigners may not inspect Chinese farms.[15]

See also[edit]


  1. ^ "News release No. 0529.05 USDA APPOINTS ORGANIC BOARD MEMBERS". USDA. 2005-12-06. Retrieved 2008-07-16.
  2. ^ "Quality Assurance International Fact Sheet". Quality Assurance International. Retrieved 25 August 2011.
  3. ^ "QAI Organic Certification". Quality Assurance International (QAI). Retrieved 25 August 2011.
  4. ^ "A New, Science-Based Gluten-Free Label Consumers Can Trust". Press Release. Quality Assurance International (QAI). Retrieved 25 August 2011.
  5. ^ "QAI Services: Gluten-Free Program". Quality Assurance International (QAI). Retrieved 25 August 2011.
  6. ^ "QAI Services: Personal Care Certification". Quality Assurance International (QAI). Archived from the original on September 3, 2011. Retrieved 25 August 2011.
  7. ^ "QAI Services: International Certification". Quality Assurance International (QAI). Retrieved 25 August 2011.
  8. ^ "QAI Services: GFSI Certification". Quality Assurance International (QAI). Retrieved 25 August 2011.
  9. ^ "Leading Organic Certifier Earns Environmental Management Systems Registration". Press Release. Quality Assurance International (QAI). Retrieved 25 August 2011.
  10. ^ "QAI Environmental Policy". Quality Assurance International (QAI). Retrieved 25 August 2011.
  11. ^ "QAI Accreditations". Quality Assurance International (QAI).
  12. ^ "QAI Partnerships". Quality Assurance International (QAI).
  13. ^ "QAI Community Advocacy". Quality Assurance International (QAI).
  14. ^ "I-Team: Organic Food Contamination". WJLA / ABC 7 News. 2008-07-24. Archived from the original on 4 January 2011. Retrieved 4 September 2014. [Dr. Lynn Goldman, Johns Hopkins University's School of Public Health:] 'Ginger with Aldicarb is not legal food.' In fact, the California Health Department warned consumers that this pesticide can cause nausea, headache and blurred vision....even at low levels.
  15. ^ Richardson, Jill (August 6, 2008). "Is Your Organic Food Really Organic?". AlterNet. Retrieved 4 September 2014.

External links[edit]