ComfortDelGro
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| Type | Public |
|---|---|
| Traded as | SGX: C52 |
| Industry | Land transport Automotive engineering Vehicle inspection Outdoor advertising Insurance brokerage |
| Founded | Singapore, 2003 after merger between two companies |
| Headquarters | Singapore |
| Key people |
Lim Jit Poh (Chairman and Director) |
| Products | Transport-related services in 7 countries |
| Revenue |  S$3.02 billion SGD (2007) |
| Operating income | S$334.8 million SGD (2007) |
| Net income | S$223.0 million SGD (2007) |
| Employees | 22 300 (2007) |
| Website | http://www.comfortdelgro.com.sg |
ComfortDelGro Corporation Limited is the world's second-largest transport company with a fleet of 46,200 vehicles.[1]
Headquartered in Singapore, ComfortDelGro also has operations in China, the United Kingdom, Ireland, Australia, Vietnam and Malaysia. Currently, overseas ventures account for 50% of the company's revenue. The Group intends to derive 70% of its total revenue from abroad in the next five years.[1]
The company owns several subsidiaries worldwide. SBS Transit, one of the two bus operators in Singapore, VICOM Limited, a vehicle-inspection and testing-service provider, ComfortDelGro Driving Centre, a training centre for motorcars and motorcycle learners, Metroline (UK), Vinataxi (Vietnam), and other transport-related companies. It also has operations in Australia (Westbus Group, Holroyd Bus Lines, Toronto Bus Services and Kefford Group) and China.[2]
Contents |
Singapore operations [edit]
Bus & rail [edit]
ComfortDelGro owns 75% of SBS Transit, which is listed separately on the Singapore Exchange. SBS Transit is the largest scheduled public-bus operator in Singapore with more than 2,800 buses on 242 routes, operates the North East Line, Downtown Line, Sengkang and Punggol LRT Line. ComfortDelGro also has ComfortDelGro Bus as a private-bus charter subsidiary. It is the largest private land-transport company in Singapore, serving over 200 local contract customers. ComfortDelGro Bus also offers tour-chartering services into Peninsular Malaysia.[3][4]
Taxi [edit]
Comfort and CityCab, both taxi companies belonging to ComfortDelGro Corporation Limited, are the largest players in Singapore's taxi industry with a combined fleet of about 15,000 taxis. The ComfortDelGro taxi booking system, wirelessly connects the taxis using the General Packet Radio Service (GPRS) technology via the in-vehicle Mobile Data Terminals (MDTs). Today, its Customer Contact Centre caters to over 20 million taxi bookings annually.[5]
Limousine and MaxiCabs [edit]
The operator Comfort, currently the largest here, had 850 Mercedes limo cabs and MaxiCabs in its fleet as of October 2012. Commuters flagging down ComfortDelGro’s Mercedes limousine cabs and MaxiCabs will have to pay more in metered fares starting from May 2013.[6]
Car rental [edit]
ComfortDelGro Rent-A-Car operates as a car-rental and leasing-service provider in Singapore with a fleet of more than 1,200 vehicles.[7]
Automotive engineering & vehicle inspection [edit]
ComfortDelGro Engineering handles more than 15,000 taxis, over 3,000 private passenger cars and 2,000 commercial vehicles every month. It is currently the authorised workshop for 17 insurance companies in Singapore. VICOM Limited operates seven vehicle-inspection and seven assessment centres in Singapore for accident vehicles. ComfortDelGro Driving Centre is a partnership with Chofu Driving School of Japan. The centre provides driving instruction for motorcars, motorcycles, bus and taxi vocational licences as well as corporate training.[8]
Outdoor advertising [edit]
Moove Media was formed in 2005 through the merger of Comfort Ads and SBS Transit Advertising. It offers a range of advertising platforms which numbers to more than 2,800 buses, over 15,000 taxis, 14 rail stations and numerous prime ambience sites.[9]
Controversy [edit]
In 2012, after a fatal traffic collision in Singapore, involving a ComfortDelgro Taxi which left 3 people dead including the taxi driver and 2 seriously injured,[10] news reports revealed that ComfortDelgro had omitted airbags in their entire fleet of Hyundai Sonata taxis.[11]
Overseas operations [edit]
Bus [edit]
China [edit]
In China, 460 public buses on 18 routes in Shanghai are operated through the joint-venture company, Shanghai Shen Xin Bus Service Ltd. Shenyang ComfortDelGro Anyun Bus (the operating right belongs to Shenyang Anyun Group) operates a fleet of over 300 buses. Another company – Shenyang ComfortDelGro Bus Co, Ltd. – operates more than 20 bus routes and have taken over ownership of the routes and operating assets from the state-owned Shenyang Passenger Transport Group.
UK [edit]
Various operations are owned in the United Kingdom. In London, ComfortDelGro owns the Metroline, Armchair and Thorpes subsidiaries which run London Bus services under contract to Transport for London's London Buses unit. Since taking over Armchair in 2005, it has seen more cross-cooperation between the two London-based companies. In 2006, ComfortDelGro entered into a joint-venture agreement with Stagecoach Group for the operation of express-coach services in Scotland and between Scotland and England under the Scottish Citylink and Megabus brands.[12]
Ireland [edit]
In Ireland, the Group operates the Irish Citylink inter-city coach services in Dublin, Galway, Limerick and Cork.[13]
Australia [edit]
In 2005, ComfortDelGro acquired the businesses and assets of the largest bus operator, the Westbus Group in Australia's most populous state, New South Wales. This venture marks ComfortDelGro's entry into the Australian market. ComfortDelGro's partner in this venture is Cabcharge Australia Limited who owns 49% of ComfortDelGro Cabcharge Pty Ltd.
In July 2006, through its subsidiary, ComfortDelGro Cabcharge, the group acquired the assets and bus routes of Holroyd Bus Lines Pty Ltd. Holroyd Bus Lines operates in the Metropolitan Region 3 area of New South Wales. The Group then acquired the assets and businesses of Toronto Bus Services, a bus and coach operator in the Newcastle region of New South Wales, in July 2007.
In November 2008, Cabcharge Australia and the Group acquired the fourth largest bus operator, Kefford Group in the state of Victoria for A$149.2 million.[14]
Taxi [edit]
In China, ComfortDelGro operates taxi services in 11 cities such as Beijing, Shanghai, Shenyang, Chengdu, Yantai, Hengyang, Suzhou, Xiamen, Nanning, Nanjing and Jilin City with a total fleet of close to 10,000 vehicles.[15]
In the United Kingdom, Computer Cab in London, Computer Cab (Edinburgh) and Computer Cab (Aberdeen) operate close to 4,000 taxis. Computer Cab has four brands – ComCab, DataCab, Call-A-Cab and Local Taxis, each with a clear identity and providing 24/7 taxi services. ComfortDelGro also owns Onward Travel Limited, a private car-hire business in Edinburgh, Scotland. It has 160 owned-drivers on its circuit and operates an exclusive airport-taxi rank concession from Edinburgh Airport. In 2007, ComfortDelGro acquired another licensed-taxi and private-hire company in Birmingham. The company has since been renamed Computer Cab (Birmingham) Ltd.[16]
In Vietnam, a fleet of 967 taxis are operated by Vietnam Taxi in Ho Chi Minh City. Another joint venture with former state-owned enterprise Saigon General Service Corporation (Savico) for the establishment of ComfortDelGro Savico Taxi operates more than 300 taxis, a call centre, as well as a workshop which repairs and maintains the taxi fleet.[17]
Car rental & automotive engineering [edit]
In China, a fleet of more than 900 vehicles is operated by Beijing ComfortDelGro Yin Jian Auto Services. ComfortDelGro owns Sichuan ComfortDelGro Car Servicing in Chengdu. Also, Chengdu Jitong Integrated Vehicle Inspection and Beijing Tian Long Da Tian Vehicle Inspection were acquired in 2004. It now operates a vehicle-inspection centre and sales of automotive parts and components in Chengdu and offers vehicle-safety inspection and emission-inspection services in Beijing, China.[18]
In Malaysia, ComfortDelGro offers car-leasing and rental services through CityLimo Leasing (M) Sdn Bhd, Pantas Rent-A-Car Sdn Bhd and DynaDrive Rent-A-Car Sdn Bhd. The Group currently operates 460 vehicles in the capital.[19]
Car dealership [edit]
In Suzhou, China, a joint-venture company was set up with Suzhou Auto Hiring Company to move into the Toyota car-distribution business. The business is doing well with 1,004 cars sold in 2007. The company capped the year by winning Toyota's Number One Dealer award, beating more than 230 other authorised dealers in China.[20]
See also [edit]
References [edit]
- ^ a b "Our Company". ComfortDelGro.
- ^ "Global Network". ComfortDelGro.
- ^ "Bus". ComfortDelGro.
- ^ "Rail". ComfortDelGro.
- ^ "Taxi". ComfortDelGro.
- ^ "ComfortDelGro raises fares for limousine and MaxiCabs". TODAYonline. 2013-04-30.
- ^ "Car Rental & Leasing". ComfortDelGro.
- ^ "Inspection and Testing Services". ComfortDelGro.
- ^ "Outdoor Advertising". ComfortDelGro.
- ^ "Horror Ferrari crash at Rochor leaves 2 dead". AsiaOne. 12 May 2012. Retrieved 21 May 2012.
- ^ Amir, Hussain (18 May 2012). "No airbags in most taxis?". Channel NewsAsia Today. Retrieved 21 May 2012.
- ^ "United Kingdom". ComfortDelGro.
- ^ "Ireland". ComfortDelGro.
- ^ "Australia". ComfortDelGro.
- ^ "China". ComfortDelGro.
- ^ "United Kingdom – Taxi". ComfortDelGro.
- ^ "Vietnam – Taxi". ComfortDelGro.
- ^ "China – Vehicle Inspection". ComfortDelGro.
- ^ "Malaysia – Car Rental & Leasing". ComfortDelGro.
- ^ "China – Car Dealership". ComfortDelGro.
External links [edit]
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Wikimedia Commons has media related to: ComfortDelGro |
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