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==History==
==History==
[[Image:PostOffice!.PNG|thumb|Running pony logo used before 1970 when the "Department" had not yet become a "Service".]] The first postal service in America arose in February of 1692 when a grant from [[William and Mary|King William and Queen Mary]] empowered [[Thomas Neale]] "to erect, settle and establish within the chief parts of their majesties' colonies and plantations in America, an office or offices for the receiving and dispatching letters and pacquets, and to receive, send and deliver the same under such rates and sums of money as the planters shall agree to give, and to hold and enjoy the same for the term of twenty-one years."
[[Image:PostOffice!.PNG|thumb|Running pony logo used before 1970 when the "Department" had not yet become a "Service".]]


The ''United States Post Office'' (USPO) was created in [[Philadelphia]] under [[Benjamin Franklin]] on [[July 26]], [[1776]] by decree of the [[Second Continental Congress]]. Based on the [[Postal Clause]] in [[Article One of the United States Constitution]], empowering [[Congress of the United States|Congress]] "To establish post offices and post roads," it became the '''[[United States Post Office Department|Post Office Department]]''' in 1792. It was part of the Presidential [[cabinet-level|cabinet]] and the [[United States Postmaster General|Postmaster General]] was the last person in the [[United States presidential line of succession]]. In 1971, the department was reorganized as a quasi-[[Independent agencies of the United States Government|independent agency]] of the federal government and acquired its present name. The Postmaster General is no longer in the presidential line of succession.
===Colonial Times===
In early colonial times, correspondents depended on friends, merchants, and [[Native Americans]] to carry messages among the colonies. However, most correspondence ran between the colonists and [[England]], the [[Netherlands]], or [[Sweden]]— their mother countries. It was largely to handle this mail that, in 1639, the first official notice of mail service in the colonies appeared. The General Court of [[Massachusetts]] designated [[Richard Fairbanks]]’ tavern in [[Boston]] as the official repository of mail brought from or sent overseas, in line with the European practice of using coffee houses and taverns as mail stations.


The United States Postal Service was enhanced during the tenure of President [[Andrew Jackson]]. The postal service was run by a [[political machine]], rather than non-partisan workers, where faithful political supporters were appointed to high position in the post office as a reward for their contributions. Some of these positions included Postmaster and Postmail Inspector. When the Postal Service began to expand, it ran into trouble because of a lack of employees and transportation. This only helped to fuel the political machine, because as the Postal Service expanded, it left open spots of Postmaster for the President to appoint his local supporters to. There was significant amount of corruption in the postal service because it was based on the political feelings of the majority party and current President.
Local authorities operated post routes within the colonies. Then, in 1673, Governor [[Francis Lovelace]] of [[New York]] set up a monthly post between New York and Boston. The service was short-lived, but the post rider’s trail became known as the Old Boston Post Road, part of today’s U.S. Route 1.


Once it was realized that in order for the Postal System to thoroughly expand across the entire country, it would warrant a building of a federal railway to transport that mail. The [[Railway Mail Service]] was created to subsidize the railway system. A railway company must build a car to transport mail in order to obtain the government subsidy. RMS workers were hired and became some of the most skilled mail sorters in the service. In order to be an RMS worker, they must be able to separate the mail into compartments based on its final destination, and before the first destination arrived. It was important that RMS workers separated the mail of the closer destinations first, so that all of the mail could be delivered at the same time. These RMS mail sorters came into a fame of their own, and were showcased in mail sorting competitions where they would compete to see who could most quickly and correctly separate the mail for a given day.{{Fact|date=December 2007}}
Governor [[William Penn]] established [[Pennsylvania]]’s first [[Post Office]] in 1683. In the South, private messengers, usually slaves, connected the huge plantations; a hogshead (barrel 43 inches high and 26 inches in diameter) of [[tobacco]] was the penalty for failing to relay mail to the next plantation. As plantations expanded inland from port regions, so did the communications network.


Once the [[United States Postal Service]] became an interest group with more money and more respect, they were affected by many political issues. The New York Society for Suppression of Vice, spearheaded by [[Anthony Comstock]], made it illegal in the 1890's to mail anything [[Obscenity|obscene]], [[Indecency|indecent]] or involving [[abortion]] issues, [[contraception]] information and [[Alcoholic beverage|alcohol]] promotion. Comstock appointed himself as "special Postmaster" in order to enforce these laws, and created a [[Posse comitatus (common law)|posse comitatus]] in order to organize and hunt down illegal activity. Comstock used these RMS workers to help him hunt down illegal activity, because no mail was delivered without going through the sorting hands of an RMS worker first. Comstock helped to change the United States Postal Service from a government agency to an interest group that policed the mail system.
Central postal organization came to the colonies only after 1692, when [[Thomas Neale]] received a 21-year grant from the British Crown, whose settlements dominated the Atlantic seaboard, for a North American postal system.2 Neale never visited America. Instead, he appointed Governor Andrew Hamilton of New Jersey as his deputy [[postmaster]] general. Neale’s franchise cost him only six shillings and eight pence a year but was no bargain. He died heavily in debt in 1699 after assigning his interests in America to Andrew Hamilton and another Englishman, Robert West.


From 1782 to 1837, the Postal Service used the Roman god [[Mercury (god)|Mercury]] as its symbol. This was replaced in 1837 with a running pony, which was itself superseded by an eagle in 1970. In the 1990s, the eagle was redesigned again so that it was just the head.<ref>[http://www.postalmuseum.si.edu/museum/1e_faqs.html Frequently Asked Questions (FAQs) Postal Museum]</ref>
[[Image:Benjamin Franklin by Benjamin Wilson, 1759.jpg|thumb|Benjamin Franklin by [[Benjamin Wilson (painter)|Benjamin Wilson]], 1759.]]
In 1707, the British government bought the rights to the North American postal system from West and [[Andrew Hamilton]]’s widow. The government then appointed Hamilton’s son John as deputy postmaster general of America. He served until 1721, when he was succeeded by [[John Lloyd]] of [[Charleston]], [[South Carolina]].


The [[Postal Reorganization Act]] signed by President [[Richard Nixon]] on [[August 12]], [[1970]], replaced the cabinet-level [[United States Post Office Department|Post Office Department]] with the independent United States Postal Service. The Act took effect on [[July 1]], [[1971]].
In 1730, [[Alexander Spotswood]], a former lieutenant governor of Virginia, became deputy postmaster general of America. The appointment of [[Benjamin Franklin]] as postmaster of [[Philadelphia]] in 1737 may have been Spotswood’s most notable achievement. Franklin, only 31 years old at the time, was a successful printer, publisher, and civic leader. He would later become one of the most popular men of his age.


The USPS is the third-largest employer in the United States (after the [[United States Department of Defense]] and [[Wal-Mart]]) {{Fact|date=December 2007}} and operates the largest civilian [[vehicle fleet]] in the world, with an estimated 260,000 vehicles, the majority of which are the easily identified [[Grumman LLV]] "mail truck", as shown in the pictures below. In an interview on NPR, a USPS official stated that for every penny increase in the national average price of [[gasoline]], the USPS spends an extra $8 million to fuel its fleet.{{Fact|date=October 2007}} <!-- this was linked to http://www.npr.org/templates/rundowns/rundown.php?prgId=3 , which is just Morning Edition's main page. --> This implies that the fleet requires some 800 million gallons of fuel per year, and consumes an estimated fuel budget of $3.2 billion, were the national gasoline price to average $4.00. Some [[mail carrier]]s use personal vehicles. Standard postal service vehicles do not have [[license plates]]; instead, a truck is identified by blue numbers on the front and back.
Two other Virginians succeeded Spotswood: Head Lynch in 1739 and Elliot Benger in 1743. When Benger died in 1753, Benjamin Franklin and [[William Hunter]], postmaster of [[Williamsburg]], [[Virginia]], were appointed by the Crown as joint postmasters general for the colonies. Hunter died in 1761, and John Foxcroft of New York succeeded him, serving until the outbreak of the Revolutionary War.


Competition from [[e-mail]] and private operations such as [[United Parcel Service]], [[FedEx]], and [[DHL]] has forced USPS to adjust its business strategy and to modernize its products and services.
During his time as joint postmaster general for the Crown, Franklin made important and lasting improvements in the colonial posts. He began to reorganize the service, setting out on a long tour to inspect Post Offices in the North and as far south as Virginia. New surveys were made, milestones were placed on principal roads, and new and shorter routes were laid out. For the first time, post riders carried mail at night to speed service between Philadelphia and New York.


The Department of Defense and the USPS jointly operate a postal system to deliver [[Military mail#United_States_Military_Postal_Services|mail for the military]]; this is known as the '''Army Post Office''' (for [[United States Army|Army]] and [[United States Air Force|Air Force]] postal facilities) and '''Fleet Post Office''' (for [[United States Navy|Navy]], [[United States Marine Corps|Marine Corps]] and [[United States Coast Guard|Coast Guard]] postal facilities).
Thanks in large part to Franklin’s efforts, the colonial posts in North America registered their first profit in 1760. When Franklin left office, post roads operated from [[Maine]] to [[Florida]] and from New York to [[Canada]]. Mail between the colonies and the mother country operated on a regular schedule, with posted times.

The Crown dismissed Franklin in 1774 for actions sympathetic to the cause of the colonies. Shortly after, William Goddard, a printer, [[newspaper]] publisher, and former postmaster, set up the Constitutional Post for intercolonial mail service. Colonies funded it by subscription, and net revenues were to be used to improve mail service rather than to be paid back to the subscribers. By 1775, when the Continental Congress met at Philadelphia, Goddard’s post was flourishing, and 30 Post Offices operated between Williamsburg and Portsmouth, New Hampshire.

The Constitutional Post required each postmaster to hire only reputable post riders. Each post rider had to swear to secure his mail under lock and key. As for the Crown’s service, Goddard warned:

Letters are liable to be stopped & opened by ministerial mandates, & their Contents construed into treasonable Conspiracies; and News Papers, those necessary and important vehicles, especially in Times of public Danger, may be rendered of little avail for want of Circulation ...3

The Constitutional Post afforded security to colonial messages and provided a communication line that played a vital role in bringing about American independence.

===Postal Service Begins===
Three weeks after the battles of Lexington and Concord, the Second Continental Congress met in Philadelphia in May 1775 to plan for the defense of the colonies against British aggression and “to take into consideration the state of America.”4 The conveyance of letters and intelligence was essential to the cause of liberty. A committee, chaired by Benjamin Franklin and including Samuel Adams, Richard Henry Lee, Philip Livingston, Thomas Lynch, and Thomas Willing, was named to consider the creation of a postal system.

The committee reported back to Congress on July 25, 1775. The Continental Congress agreed to the committee’s recommendations on the following day, creating the position of Postmaster General, and naming Franklin to it. Richard Bache, Franklin’s son-in-law, was named comptroller, and William Goddard was appointed surveyor.

Under Franklin and his immediate successors, the postal system mainly carried communications between Congress and the armies. Postmasters and post riders were exempt from military duties so service would not be interrupted.

Benjamin Franklin served as Postmaster General until November 7, 1776. He was in office when the Declaration of Independence created the United States in July 1776, making Franklin the first Postmaster General of the United States. America’s present Postal Service descends from the system Franklin placed in operation.

===Postal Role in U.S. Development===
The 19th century saw the growth of the United States. The Post Office Department, the communications system that helped bind the nation together, developed new services that have lasted into the 21st century and subsidized the development of every major form of transportation.

Between 1789, when the federal government began operations, and 1861, when civil war broke out, the United States grew dramatically. Its territory extended into the Midwest in 1787 through the Northwest Ordinance, reached down the Mississippi River and west to the Rocky Mountains after the Louisiana Purchase in 1803, and stretched to the Pacific coast by the 1840s. The country’s population grew from 3.9 million people in 1790 to 31.4 million in 1860.

The Post Office Department grew too. The number of Post Offices increased from 75 in 1790 to 28,498in 1860. Post roads (roads on which mail travels) increased from 59,473 miles at the beginning of 1819 to 84,860 by the end of 1823. By the end of 1819, the Department served citizens in 22 states, including the newest states of Illinois (1818) and Alabama (1819).

These new territories and states, as well as established communities, pressed the Post Office Department for more routes and faster delivery. The Department met these needs, expanding its service and developing ways to move mail more quickly. By 1822, it took only 11 days to move mail between Washington, D.C., and Nashville, Tennessee.

In 1828, there were 7,530 Post Offices and 29,956 postal employees, mail contractors, and carriers, making the Department the largest employer in the executive branch. Because the Department awarded a large number of jobs and contracts, the Postmaster General’s power grew as well. President Andrew Jackson recognized the potential for patronage and, in 1829, invited William T. Barry of Kentucky to become the first Postmaster General to sit as a member of the President’s Cabinet. Barry’s predecessor, John McLean of Ohio, had been the first Postmaster General to refer to the Post Office, or General Post Office as it sometimes was called, as the Post Office Department, but the organization was not specifically established as an executive department by Congress until June 8, 1872 (17 Stat. 283).

By 1831, postal employees accounted for 76 percent of the civilian federal workforce. Postmasters outnumbered soldiers 8,764 to 6,332 and were the most widespread representatives of the federal government.

As the country grew, people in new states and territories petitioned Congress for even more post routes, regardless of their cost or profitability. The Post Office Department, and thus the federal government, had to decide whether to subsidize routes that promoted settlement but did not generate enough revenue to pay for themselves or to operate in the black. The Department struggled with this issue. With congressional support and keeping fiscal responsibility firmly in mind, the Department ultimately made decisions in the 19th century that reflected public service as its highest aim. It funded post routes that supported national development and instituted services to benefit all residents of the country.

The Post Office Department also simplified rates in the middle of the 19th century. Before that time, postage was based on the number of sheets in a letter and the distance a letter traveled. Families, friends, or businesses further distant paid more to keep in touch. For instance, from 1799 to 1815, it cost:

8 cents/sheet sent 40 miles or fewer<BR>
10 cents/sheet sent 41 to 90 miles<BR>
12 1/2 cents/sheet sent 91 to 150 miles<BR>
17 cents/sheet sent 151 to 300 miles<BR>
20 cents/sheet sent 301 to 500 miles<BR>
25 cents/sheet sent more than 500 miles

In 1845, the Department began charging rates essentially based on weight and whether a letter was going more than or fewer than 300 miles. In 1855, the rate structure was three cents for a letter weighing a half-ounce and traveling up to 3,000 miles, which included most of the United States and its territories. Letters going farther than 3,000 miles were charged postage of ten cents per sheet.

The Act of March 3, 1863 (12 Stat. 704), based postage for a letter on its weight and eliminated all differences based on distance, thus providing universal service to customers no matter where they lived in the country.

The act also created three classes of mail: First-Class Mail, which embraced letters; second-class mail, which covered publications issued at regular periods; and third-class mail, which included all other mailable matter.

===Moving the Mail===
In 1811, cutting-edge technology met up with the nation’s mail system, and there was no looking back. Fast-moving steamboats began traveling the rivers, replacing packet boats, rowboats, and rafts as a means to carry mail.

Beginning in 1815, operators of steamboats and other craft had to deliver the letters and packets they carried to local postmasters within three hours of docking in daylight or two hours after sunrise the following day. By the 1820s, more than 200 steamboats regularly served river communities, and the Post Office Department issued contracts for these vessels to carry mail. In 1823, Congress declared waterways to be post roads. Use of steamboats to carry mail peaked in 1853 prior to the expansion of railroads.

Even before gold was discovered in California in 1848, the Post Office Department had awarded contracts to two steamship companies to carry mail between New York and California. The aim was to get a letter from the East Coast to California in three to four weeks, but this goal often was missed. Mail traveled by ship from New York to Panama, moved across Panama by canoes and mules, then went on to San Francisco by ship. When the Panama Railroad was completed in 1855, it eased transit across the isthmus, but a speedier method was needed to move mail.

As early as 1848, some overland mail reached California, if erratically, via the military. Scheduled, semiweekly overland service began September 15, 1858, with a contract to John Butterfield’s Overland Mail Company, using the 2,800-mile southern stage route between Tipton, Missouri, and San Francisco. The specified running time was 24 days, but it often took months.

Californians felt their isolation. For example, Los Angeles learned California was admitted to the Union six weeks after the fact. Three years later, an article attributed to the Los Angeles Star (October 1, 1853) asked its readers:

Can somebody tell us what has become of the U.S. mail for this section of the world? Some four weeks since it has arrived here. The mail rider comes and goes regularly enough, but the mailbags do not. One time he says the mail is not landed in San Diego; another time there was so much of it the donkey could not bring it, and he sent it to San Pedro on the steamer — which carried it up to San Francisco. Thus it goes wandering up and down the ocean …

Faster transportation to the Pacific coast was needed.

===Free City Delivery===
Before 1863, postage paid only for the delivery of mail from Post Office to Post Office. Citizens picked up their mail, although in some cities they could pay an extra two-cent fee for letter delivery or use private delivery firms. Among the postal reforms suggested by progressive Postmaster General Montgomery Blair in his 1862 report to the President was free delivery of mail by salaried letter carriers, which he felt would “greatly accelerate deliveries, and promote the public convenience.”22 He reasoned that if the system of mailing and receiving letters was more convenient, people would use it more often, and pointed to increasing postal revenues in England, which already had adopted free city delivery.

Congress agreed. An Act of Congress of March 3, 1863, effective July 1, 1863, provided that free city delivery be established at Post Offices where income from local postage was more than sufficient to pay all expenses of the service. For the first time, Americans had to put street addresses on their letters.

By June 30, 1864, free city delivery had been established in 65 cities nationwide, with 685 carriers delivering mail in cities such as Baltimore, Boston, Brooklyn, Chicago, Cincinnati, Cleveland, Detroit, New York, Philadelphia, Pittsburgh, St. Louis, and Washington, D.C. By 1880, 104 cities were served by 2,628 letter carriers, and by 1900, 15,322 carriers provided service to 796 cities.

Postmasters, groups of citizens, or city authorities could petition the Post Office Department for free delivery service if their city met population or postal revenue requirements. The city had to provide sidewalks and crosswalks, ensure that streets were named and lit, and assign numbers to houses.

Initially, carriers hand-delivered mail to customers. If a customer did not answer the carrier’s knock, ring, or whistle, the mail remained in the carrier’s satchel to be redelivered when the customer was home. By 1912, new customers were required to provide mail slots or receptacles, and postmasters were urged to encourage existing customers to provide them as well. As late as 1914, First Assistant Postmaster General Daniel C. Roper estimated that a letter carrier spent 30 minutes to an hour each day waiting at doors where there was person-to-person delivery. As of March 1, 1923, mail slots or receptacles were required for delivery service.

By the 1930s, as a convenience to customers living on the margins of a city, letter carriers began delivering to customers with “suitable boxes at the curb line.”23 In the ensuing decades American suburbanization, which
exploded in the 1950s, brought an increase in curbside mailboxes. The Department introduced curbside cluster boxes in 1967. Their use has been increasingly encouraged in recent decades to promote efficiency and economy of service.

Originally, letter carriers worked 52 weeks a year, typically 9 to 11 hours a day from Monday through Saturday, and if necessary, part of Sunday. An Act of June 27, 1884, granted them 15 days of leave per year. In 1888, Congress declared that 8 hours was a full day’s work and that carriers would be paid for additional hours worked per day. The 40-hour work week began in 1935.

Carriers walked as many as 22 miles a day, carrying up to 50 pounds of mail at a time. They were instructed to deliver letters frequently and promptly — generally twice a day to homes and up to four times a day to businesses. The second residential delivery was discontinued on April 17, 1950, in most cities. Multiple deliveries to businesses were phased out over the next few decades as changing transportation patterns made most mail available for first-trip delivery. The weight limit of a carrier’s load was reduced to 35 pounds by the mid-1950s and remains the same today.

In 2006, 224,400 letter carriers delivered mail in the nation’s cities.


==Governance and organization==
[[Image:Uspslogo.gif|thumb|Full eagle logo from 1970 to 1994]]
[[Image:Uspslogo.gif|thumb|Full eagle logo from 1970 to 1994]]
The [[Board of Governors of the United States Postal Service]] sets policy, procedure, and postal rates for services rendered, and has a similar role to a corporate [[board of directors]]. Of the eleven members of the Board, nine are appointed by the [[President of the United States|President]] and confirmed by the [[United States Senate]] (see {{usc|39|202}}). The nine appointed members then select the [[United States Postmaster General]], who serves as the board's tenth member, and who oversees the day to day activities of the service as [[Chief Executive Officer]] (see {{usc|39|202|203}}). The ten-member board then nominates a Deputy Postmaster General, who acts as [[Chief Operating Officer]], to the eleventh and last remaining open seat.
===20th Century===
At the start of the 20th century, Americans were served by the Post Office Department. At the century’s close, they were served by the United States Postal Service. At the beginning of the 20th century, most Americans lived in rural areas. By its end, the country was an industrial and service economy of international preeminence, and the character, volume, and means of transporting mail had changed. The Post Office Department, transformed into the United States Postal Service, continued its tradition of innovation, adaptation, and change to better serve postal customers.


The USPS is often mistaken for a government-owned [[corporation]] (e.g., [[Amtrak]]), but as noted above is legally defined as an "independent establishment of the executive branch of the Government of the United States," ({{usc|39|201}}) as it is wholly owned by the government and controlled by the Presidential appointees and the [[Postmaster General]]. As a [[quasi-governmental agency]], it has many special privileges, including [[sovereign immunity]], [[eminent domain]] powers, powers to negotiate [[Universal Postal Union|postal treaties]] with foreign nations, and an exclusive legal right to deliver first-class and third-class mail. Indeed, in 2004, the [[U.S. Supreme Court]] ruled that the USPS was not a government-owned corporation and therefore could not be sued under the [[Sherman Antitrust Act]].<ref>''United States Postal Serv. v. Flamingo Indus. (USA) Ltd.'', {{ussc|540|736|2004}}.</ref>
===Postal Reorganization===
By the mid-1960s, the Post Office Department had deep problems due to years of financial neglect and fragmented control in the areas of facilities, equipment, wages and management efficiency. Highly subsidized rates bore little relation to costs.


==Statutory monopoly==
In October 1966, the Chicago Post Office ground to a virtual halt under a mountain of mail. In less than a week, the logjam was broken, but so was confidence in the status quo.


The right of the United States government to engage in postal services is established by the [[Postal Clause]] ([[Article One of the United States Constitution|Article I]], [[Article One of the United States Constitution#Section 8: Powers of Congress|Section 8]], [[Postal Clause|Clause 7]]) of the Constitution. The USPS holds a [[statutory monopoly]] on non-urgent [[First Class Mail]], outbound U.S. international letters<ref name=GAO-1996>{{PDFlink|[http://www.gao.gov/archive/1996/gg96129b.pdf ''Postal Service Reform: Issues Relevant To Changing Restrictions on Private Letter Delivery]|674&nbsp;[[Kibibyte|KiB]]<!-- application/pdf, 690757 bytes -->}}, United States General Accounting Office, September 1996, GAO/GGD-96-129B Volume II Private Express Statutes</ref> as well the exclusive right to put mail in private mailboxes,<ref name=Economics>McEachen, William A. ''Economics'', Thomson South-Western (2005), page 208</ref> as described in the [[Private Express Statutes]]. According to Katy Lanza, from the [[Government Accountability Office]], "The monopoly was created by Congress as a revenue protection measure for the Postal Service’s predecessor to enable it to fulfill its mission. It is to prevent private competitors from engaging in an activity known as “cream-skimming,” i.e., offering service on low-cost routes at prices below those of the Postal Service while leaving the Service with high-cost routes."<ref name=GAO-1996/> The law that prohibits anyone except the USPS from placing mail in a private mailbox ({{usc|18|1725}}), was also passed for the purpose of preventing loss of revenue to the post office.<ref name=GAO-1996/> Besides the prevention of revenue loss, the 1934 legislation was passed for another reason, the second being, "Congress sought to decrease the quantity of extraneous matter being placed in mail boxes". Until 1979, competition in all letter mail was prohibited. However, faced with imminent legislation to exempt "urgent" letter mail from the monopoly, the Post Office decided on its own to exempt "extremely urgent" letters.<ref>Cohen, Ferguson, Waller, and Xenakis, {{PDFlink|[http://www.prc.gov/tsp/34/UniversalService.pdf ''Universal Service Without a Monopoly?'']|1.74&nbsp;[[Mebibyte|MiB]]<!-- application/pdf, 1829303 bytes -->}}, Office of Rates, Analysis and Planning, U.S. Postal Rate Commission, November 1999</ref> Competition in "extremely urgent letters" is allowed under certain conditions: The private carrier must charge at least $3 or twice the U.S. postage, whichever is greater (other stipulations, such as maximum delivery time, apply as well); or, alternatively, it may be delivered for free.<ref>{{PDFlink|[http://www.usps.com/cpim/ftp/pubs/pub542.pdf ''Understanding the Private Express Statutes'']|146&nbsp;[[Kibibyte|KiB]]<!-- application/pdf, 149699 bytes -->}} USPS Publication 542 (June 1998)</ref> This is where carriers such as [[FedEx]] compete by offering overnight delivery, as well as where [[bicycle messenger]]s compete for intracity mail. However, the private carrier of the urgent letters must not use the standardized mailboxes marked "U.S. Mail." Hence, private carriers of urgent letters must either deliver packages directly to the recipient, leave them in the open near the recipient's front door, or place them in a special box dedicated solely to that carrier (a technique commonly used by small courier and messenger services). The United States is the only country that has such a mailbox monopoly according to the [[American Enterprise Institute]].<ref>Geddes, Rick. ''[http://www.aei.org/publications/pubID.17488/pub_detail.asp Opportunities for Anticompetitive Behavior in Postal Services]'', American Enterprise Institute AEI Online (http://aie.org) (2003)</ref>
During February 1967 hearings before the House Appropriations Subcommittee on Treasury-Post Office, Postmaster General Lawrence F. O’Brien said that the Department was in a “race with catastrophe.” O’Brien described the crisis:


Carriers, as well as mailers, are supposed to comply with the laws against using a competitor to mail an overnight letter that is not extremely urgent. A violation can occur at a home or a business where letters originate. But, since nonurgent letters can be mailed covertly through private carriers USPS has found it difficult to enforce. However, companies such as [[Bellsouth]] and [[Equifax]] have been investigated and fined for mailing nonurgent material through private overnight delivery services. Private carriers of overnight mail say that they do not inspect the mail of customers to determine if it the content is extremely urgent and suggest that the responsibility for ensuring that rests with the mailers themselves. Carriers do, however, have certain responsibilities under the regulations.<ref name=GAO-1996/>
At the peak of the crisis in Chicago, ten million pieces of mail were logjammed. The sorting room floors were bursting with more than 5 million letters, parcels, circulars, and magazines that could not be processed. Outbound mail sacks formed small grey mountain ranges while they waited to be shipped out.


Since the mail monopoly only applies to nonurgent letter mail, the USPS is losing a significant amount of business to their competitors in other services, who offer lower rates. For example, FedEx and others have captured 90% of the overnight mail business.<ref name=Economics/>
Our new and beleaguered Chicago postmaster summed it up pretty well when he said: “We had mail coming out of our ears.”


During the 1830s and 1840s several entrepreneurs started their own letter mail delivery companies, with the intent of ending the postal monopoly. These included [[Lysander Spooner]] and his [[American Letter Mail Company]],<ref>[http://www.lysanderspooner.org/STAMP2.htm Linn's Weekly Stamp News, "'Father of 3-cent Stamp' Spooner fought Post Office", Feb-March 1983], retrieved 10 Oct 2007</ref> [[Henry Wells]] (of [[Wells Fargo]]) and [[Alvin Adams]]. To begin with, they were financially successful. However they were forced out of business by several postal reforms leading to lower postage rates in the 1840s and 1850s as well as Congressional legislation enforcing the mail monopoly, or in the case of the [[Pony Express]], became mail contractors.<ref>Hull, Gary. ''The Abolition of Antitrust'', Transaction Publishers, 2005, p. 76</ref><ref>[http://www.usps.com/postalhistory/the_pony_express.htm USPS History: The Pony Express]</ref>
What happened in Chicago to cause the crisis? The answer is not that something specific happened in 1966, but that enough did not happen in the previous 33 years. … we are trying to move our mail through facilities largely unchanged since the days of Jim Farley when our mail volume was 30 percent of what it is today.45
The average price charged by the Post Office to mail a letter in 1845 was 14.5 cents, whereas the private postal systems generally charged between 5 and 6.5 cents. By 1851, the Post Office had cut their rates to 3 cents, which has been cited as the main factor in driving the private mail companies out of business. Another consequence of the rate cut was that by 1860, the formerly self-supporting Post Office depended on the Treasury for half its income.<ref>[http://www.cato.org/pubs/journal/cj15n1-1.html The Cato Journal, Vol. 15 No. 1, THE CHALLENGE TO THE U.S. POSTAL MONOPOLY, 1839-1851, Kelly B. Olds], retrieved 10 Oct 2007</ref>


===Arguments Against "Mail Monopoly"===
After O’Brien spoke, Oklahoma Congressman Tom Steed, chairman of the subcommittee, asked:
Many of those on the [[Conservatism in the United States|political right]] who advocate [[laissez-faire capitalism]] have criticized the mail monopoly. Nobel Prize winning [[libertarian]] [[economist]] [[Milton Friedman]] said, "there is no way to justify our present public monopoly of the post office. It may be argued that the carrying of mail is a [[technical monopoly]] and that a [[government monopoly]] is the least of evils. Along these lines, one could perhaps justify a government post office, but not the present law, which makes it illegal for anybody else to carry the mail. If the delivery of mail is a technical monopoly, no one else will be able to succeed in competition with the government. If it is not, there is no reason why the government should be engaged in it."<ref>Friedman, Milton & Rose D. ''Capitalism and Freedom'', University of Chicago Press, 1982, p. 29</ref> In the [[Conservatism in the United States|conservative]] [[National Review]], Sam Ryan, a senior fellow at the [[libertarian]] [[Lexington Institute]], argued that the monopoly is the cause behind rising prices, as the post office is able to raise prices in order to off-set any increase in expenditure.<ref>[http://www.nationalreview.com/comment/ryan200503070740.asp "Privatize This"] by Sam Ryan, in The National Review, online March 7, 2005,</ref> Moreover, Ryan argues that the Postal Service has not taken advantage of [[economies of scale]], citing a study by the [[Postal Rate Commission]] which concluded that "The doubling of overall volume coupled with scale economies should have resulted in the average price of the stamp dropping in real terms."<ref>[http://www.prc.gov/tsp/130/Worksharing%20Paper%20sent%20to%20WIK1.doc Postal Regulation and Worksharing in the U.S.], Robert H. Cohen, Matthew Robinson, Renee Sheehy, John Waller, Spyros Xenakis, December 2004</ref> Jim Kelly of [[United Parcel Service|UPS]] says that the Post Office has an unfair advantage and should be subject to the same rules as private carriers, such as paying taxes, following state and local regulations, and being subject to [[United States antitrust law|antitrust]] laws.<ref>[http://www.onlineathens.com/1998/041598/0415.a3mail.html ''Postmaster general foresees end to mail monopoly''], Randolph E. Smith, Associated Press, Athens Daily News (Online Athens)</ref>

… would this be a fair summary: that at the present time, as the manager of the Post Office Department, you have no control over your workload, you have no control over the rates of revenue, you have no control over the pay rates of the employees that you employ, you have very little control over the conditions of the service of these employees; you have virtually no control, by the nature of it, of your physical facilities and you have only a limited control, at best, over the transportation facilities that you are compelled to use — all of which adds up to a staggering amount of “no control” in terms of the duties you have to perform.46

The answer was yes. Congress, the President, and the Post Office Department moved to improve this situation.

The Post Office Department was transformed into the United States Postal Service, an independent establishment of the executive branch of the Government of the United States. The mission of the Postal Service remained the same, as stated in Title 39 of the U.S. Code:

The Postal Service shall have as its basic function the obligation to provide postal services to bind the Nation together through the personal, educational, literary, and business correspondence of the people. It shall provide prompt, reliable, and efficient services to patrons in all areas and shall render postal services to all communities.

The new Postal Service officially began operations on July 1, 1971, when the Postmaster General ceased to be a member of the President’s Cabinet. The Postal Service received:

Operational authority vested in a Board of Governors and Postal Service executive management, rather than in Congress. Authority to issue public bonds to finance postal buildings and mechanization. Direct collective bargaining between representatives of management and the unions. A new rate-setting procedure, built around an independent Postal Rate Commission. The Postal Reorganization Act changed the United States postal system in many ways.

===Since the Postal Reorganization Act===
In the 36 years since the Postal Reorganization Act was signed, technological advances have both improved the operations and services offered by the Postal Service and increased competition and customer expectations. A decade of prosperity in the 1980s, with a concomitant growth in mail volume, was followed by slower economic growth in the 1990s. Bankruptcies, consolidations, and restructuring of markets reduced the flow of business mail. In 1991, overall mail volume dropped for the first time in 15 years. The following year, volume rose only slightly, and the Postal Service narrowly avoided the first back-to-back declines in mail volume since the Great Depression. In an effort to address financial challenges and hold rates steady, in 1992 the Postal Service created a new organizational structure that replaced 5 regions and 73 field divisions with 10 areas and 85 districts.

Total mail volume began to grow again and, from 1992 through 2000, reached record levels. Then, in 2001, the Postal Service again saw a slight drop in total mail volume compared to the previous year. The 9/11 terrorist attacks on the World Trade Center buildings caused a tragic loss of human lives and rippled out to affect many areas. One was to intensify recessionary effects on the mailing and advertising industry. In 2002, total mail volume dropped to 202.8 billion pieces, down nearly five billion pieces from the previous year. Volume began to rise again in 2004 largely because of growth in Standard Mail. In 2005, for the first time, the volume of Standard Mail exceeded that of First-Class Mail. However, First-Class Mail continued to generate more revenue than any other class of mail.

In 2006, the Postal Service sorted and delivered more than 213 billion pieces of mail, about 40 percent of the world’s total mail volume and more than any other postal administration in the world.

[[Image:Usmailcontractor.jpg|thumb|USPS contractor-driven [[semi-trailer truck]] seen near [[Mendota, California]]]]
[[Image:USPS-E85 fuel-St Paul-20070127.jpg|thumb|USPS vehicle advertising [[E85]] [[alcohol fuel]], [[Saint Paul, Minnesota]]]]
[[Image:Pbalson 20060527 IMG 3612.JPG|thumb||USPS [[Flexible Fuel Vehicle]]s parked at the post office in [[Conneaut, Ohio]]]]
[[Image:United States Postal Service Truck.jpg|thumb|USPS service delivery truck in a [[residential]] area of [[San Francisco, California]]]]
[[Image:ASmallUnitedStatesPostalServiceTruckGuam.jpg|thumb|A [[Grumman LLV|Long Life Vehicle]] or LLV used in [[suburban]] areas, seen in [[Guam]]]]
[[Image:USPS Dodge CV.JPG|thumb|USPS Dodge Caravan used for residential delivery in [[Omaha, Nebraska]]]]

==How A Letter Travels==
===Collection===
After a customer has deposited a letter destined for a distant address in a collection box, a postal carrier removes all of the mail from the box and takes it to the Post Office where he or she works. That letter and mail collected by other carriers of that Post Office are placed on a truck and taken to a mail processing plant.

===Culling and Postmarking===
Postal workers send the letter through a machine that rapidly separates mail by shape, separating letters from large envelopes and packages (the culling operation). The machine orients letters so that all addresses face the same way and are right side up. It then applies a postmark with the date and place where the letter was sorted and cancellation lines so the stamp cannot be reused, in order to protect postal revenue.

===Scanning & Lifting Images===
Every letter gets identified by a code consisting of a series of florescent bars imprinted on the back. The address on the front of each letter is scanned by an optical character reader. Images of letters that could not be successfully read are transmitted to a remote encoding center for further processing. All letters are placed in trays and moved to the next piece of automated equipment for barcode application.

===Applying a Barcode & Sorting===
Linked with the identification code, a barcode is sprayed on the front of the letter. Representing the specific delivery address, the barcode consists of tall and short bars used for all further sorting. The barcode sends a letter into a bin on the machine for a particular range of ZIP Codes; these identify the next processing plant.

===Transportation to Processing Plant===
The letter is placed in a tray with other mail for the ZIP Code range it falls into, and this tray is taken to the airport to fly across the country. After the plane lands at its destination, postal workers take the tray containing the letter to the mail processing plant that serves the Post Office, station, or branch that will deliver the letter.

===Sorting into Delivery Order===
At the plant, the letters in the tray are fed through a barcode sorter, which separates letters for a specific ZIP Code from other letters in that ZIP Code range. After this, the letter will receive its final sortation. A delivery barcode sorter sorts the letter to the particular carrier who will deliver it. The delivery barcode sorter also arranges that carrier’s letters into the order of delivery.

===Transportation to Delivery Post Office===
Next, all the mail for this carrier is taken by truck to the Post Office, station, or branch in which the carrier works. The carrier loads trays of mail, including the letter, into a motor vehicle.

===Delivery to Addressee===
The carrier drives to the street where the letter is to be delivered, safely parks, then loads his or her satchel with the mail to be carried to each house or business. Within minutes of leaving the truck, the carrier delivers the letter to the addressee.

More than 700 million pieces of mail are sorted and delivered by the Postal Service each delivery day.

==Major mail products & Services==
The U.S. Postal Service announced changes to the classes of domestic mail and select postage rate increases effective [[July 1]], [[1996]]. Rates for single-piece first-class, single-piece Standard Mail (formerly third- and fourth-class), and international mail classes did not change. The following general description of each new mail class and the enclosed rate scales are provided for your information in determining postage costs for all mailings made on or after [[July 1]], [[1996]].

U.S. Mail is delivered Monday through Saturday, with the exception of observed federal holidays.

===Express Mail===
* Fastest way to send packages that need to be there overnight, at prices starting at $12.60. Overnight delivery is guaranteed by 10 a.m. or 3 p.m. to many U.S. destinations, or your money back.

* Insured automatically up to $100 against loss or damage. Additional merchandise insurance is available up to $5,000.
* Delivery to most U.S. addresses, including PO boxes and military addresses.
* Available 365 days a year, including Sundays and holidays, to most locations.
* Includes proof of delivery with signature upon request and tracking information.

===Priority Mail===
Now you can have delivery of documents and packages made in 2 to 3 days. Low flat-rate shipping is also available with Priority Mail for any destination and any weight up to a 70 lb. maximum when you use either Flat Rate Envelopes or Flat Rate Boxes.

* Delivery to every address in the United States - including PO Boxes and military addresses.
* Saturday and residential deliveries at no extra cost.
* Convenient flat rate envelopes are available.
* New flat rate boxes are available in two different sizes.
* Maximum weight is 70 pounds, and the maximum size is 108 inches in length and distance around the thickest part combined.
* Print a shipping label online and get Delivery Confirmation™ service at no additional cost!

Add Extra Services:

* Proof of Deposit
* Certified Mail - you get a mailing receipt and can verify date and time of delivery online.
* Certificate of Mailing - this receipt shows evidence of mailing and can be purchased only at the time of mailing.

Protection in Transit

* Insured Mail – you can protect items up to $5,000 in value against damage or loss.
* Registered Mail™ – use this most secure service to insure and verify the delivery of items valued up to $25,000.
* Special Handling – add to your packages needing additional care in transit.

Confirmation at Delivery

* Delivery Confirmation – you can verify date and time of delivery online.
* Signature Confirmation – you can verify delivery and who received it online - and request a copy of the signature.
* Collect on Delivery (COD) – we'll collect payment for postage and merchandise for you at the time of delivery.
* Restricted Delivery - when you need to make sure your package lands in the right hands, choose Restricted Delivery. Available for Certified Mail, Registered Mail, and mail insured for more than $200 or sent COD.
* Return Receipt - you get a postcard sent to you, signed by the person who received your package. Available for Certified Mail, Registered Mail, and mail insured for more than $200 or sent COD.
* Return Receipt for Merchandise - you're covered with both a mailing receipt at the time of delivery, and a signed, dated return receipt postcard after delivery

===First-class mail===
First-class mail was retained in the 1996 restructuring, but divided into two new mail subclasses: Automation and Nonautomation.

* The Automation mail subclass must be 100-percent delivery point barcoded and certified every six months for addressing and presort accuracy.
* The Nonautomation mail subclass is the same as the previous first-class. However, bulk mailers are now required to certify the accuracy of the five-digit ZIP Codes at least once a year, and the customer address mail list must be updated at least every six months.

In 2007, First-Class Mail rates were restructured again, this time with rates based on shape along with weight.

* Cards/Letters: Least changed. A card must be between 5" x 3.5" x .007" and 6" x 4.25" x .016" and is charged 27 cents. An envelope must be between 5" x 3.5" x .007" and 11.5" x 6.125" x .25". As of June 2008, this rate is 42 cents for the first ounce and 17 cents for each ounce above that, up to 3.5 ounces. If any of these dimensions are above these, the mailpiece goes to the next higher rate, Large Envelope (Flats)
* Large Envelope or Flat: If a mailpiece is too big for Letter Rate, it goes up to this rate. The maximum dimensions of this are 15" x 12" x .75" and is charged 80 cents for the first ounce and 17 cents for every ounce above that up to 13 ounces. If any one of the dimensions are exceeded for Large Envelope, or are too rigid, nonrectangular/square, or not uniformely thick, the mailpiece is bumped up to parcel rates.
* Packages or Parcels: If a mailpiece is too large for Large Envelope rate, it goes up to this rate. The length + width must not exceed 108 inches, and weight must not exceed 13 ounces. The rate for this level is $1.13 for the first ounce and 17 cents for every ounce thereafter.

===Periodicals===
Restructured from '''Second-Class Mail''' in 1996, the Periodicals class in general retains the same mailing requirements except for more stringent requirements to qualify for the automation rates. If the mail piece does not qualify for automation rates, the mailer must use the more expensive nonautomation rates for respective sorting levels. Mailers must change the second-class endorsement to Periodicals by [[July 1]], [[1996]], in order to comply with reform requirements.

===Standard Mail===
Restructured from '''Third-Class Mail''' and '''Fourth-Class Mail''' in 1996, and used mainly for businesses, Standard Mail has these requirements:

*Minimum 200 pieces per mailing
*Must weigh less than 1 [[pound (mass)|lb]] (454 g)
*No return service unless requested (an additional fee is charged for return service)
*Not for personal correspondence, letters, bills, or statements
*Annual fee

Third- and fourth-class mail was restructured in 1996 into Standard Mail (A) and Standard Mail (B):

Standard Mail (A) consists of three new mail subclasses: Automation, Enhanced Carrier Route, and Regular. The minimum bulk mailing requirement of 200 addressed pieces or 50 [[pound (mass)|pound]]s of addressed pieces remains the same as under previous third-class mail rules, but now requires mail list certification.

* The Automation mail subclass must be 100-percent delivery point barcoded (11 digits) for letters. The ZIP+4 barcode is acceptable for flats. The carrier routes and coding accuracy for barcoded addresses must be certified quarterly and semi-annually, respectively.
* The Enhanced Carrier Route mail subclass requires that the basic carrier route be in a line of travel sequence and that the high density and saturation rate mail be in walk sequence to qualify for the respective rates.
* The Regular mail subclass must be certified annually for five-digit ZIP Code accuracy.

Standard Mail (B) consists of the following mail subclasses: Parcel Post, Bound [[Printed matter|Printed Matter]], Special Standard Mail, Library Mail, and [[Nonprofit]]. The latter two subclasses are not authorized for government use. The mailing requirements for this mail class remain unchanged from fourth-class mail. However, the mail piece must bear the sender's return address, and the delivery address must include the correct ZIP Code. Special fourth-class mail was renamed Special Standard Mail, and the basic requirements for its use remain the same.<ref>[http://www.gpo.gov/customer-service/cir409.html gpo.gov/customer-service/cir409.html]</ref>

===Standard Mail===
Used for businesses to send large quantities of mail.

*Can be First-Class Mail, Standard Mail, Bound Printed Matter, Media Mail, or Parcel Post
*Discounted rates
*Annual fee required (For each mail class used)
*Enforced rules about mailpiece quality, address format, and address quality.
*May require additional work by the sender, such as certified address matching and pre-sorting by ZIP Code or walk sequence.
*Mail must usually be brought to a Bulk Mail Entry Unit post office.

===Parcel Post===
Used to send packages weighing up to 70 [[Pound (mass)|pounds]] (31.75 kg)
* Delivery standards are 10-14 business days except to Alaska and Hawaii, where container ships carry mail and may take as long as five weeks
* Rates based on distance, [[weight]], and [[shape]]
* Delivery to every address in the [[United States]], including [[Post office box|PO Boxes]] and [[Military]] Addresses.

===Media Mail===
Formerly (and colloquially, still) known as "Book Rate", Media Mail is used to send books, printed materials, sound recordings, videotapes, CD-ROMs, diskettes, and similar, but cannot contain advertising. Maximum weight is 70 pounds (31.75 kg).

*Delivery standards are 5–9 business days
*Rates based on weight
*Much cheaper than Parcel Post, and roughly the same transit time
*Postage can be paid using any method except [[precancel|precanceled]] stamps

====Library Mail====
Same as Media Mail, but receives an additional discount and may be used only for books or recordings being sent to or from a [[public library]], [[museum]], or [[academic institution]].

====Bound Printed Matter====
Same as Media Mail but it is used to mail permanently-bound sheets of advertising, promotional, directory or editorial material such as catalogs and phonebooks. It may be slightly cheaper than Media Mail rates. Observations:

*Package can weigh up to 15 lb.
*Sheets must be permanently-bound by secure fastenings such as staples, spiral binding, glue or stitching.
*At least 90% of the sheets must be imprinted by any process other than handwriting or typewriting.
*Mail must be marked "return service requested" to receive undeliverable back. Mail without this marking will be disposed of.
*Postage may be applied by PC postage, permit imprint, or stamps, but cannot be bought at a retail counter, effective May 14, 2007.



===Registered Mail===
According to the USPS's Domestic Mail Manual, Registered Mail is "the most secure service that the USPS offers" and is used to send (often in combination with insurance) high-value items such as jewelry or coins, sensitive or irreplaceable paperwork,<ref>[http://pe.usps.com/text/dmm300/503.htm#wp1100045 USPS Domestic Mail Manual, 503 Extra Services], retrieved 10 Oct 2007</ref> and [[United States Department of Defense|DoD]] [[Classified information in the United States|classified information]] up to the SECRET level.<ref>[http://www.fas.org/irp/offdocs/eo10501.htm Executive Order No. 10501]</ref> Items sent via Registered mail are tracked via a system of receipts as they move through the mail system, and they can be tracked electronically by the sender via phone or through the USPS's web site. Items sent via Registered mail are transported to the Processing and Distribution Center in a sealed container, and once there are kept separate from all other mail in a location with secure access. Every time the item is handled, this is noted in a ledger.

*Delivery time is about the same or longer than First Class, and is not guaranteed
*Parcels or letters must meet the mailing standards for First Class mail, including minimum size
*Must be presented to a clerk in person at a Post Office, cannot be put into an on-street box or rural pickup box
*Cannot be Business Reply Mail

===Postal money orders===
*Provide a safe alternative to sending [[cash]] through the mail
*[[Money orders]] are cashable only by the recipient, just like a [[Cashier's check|bank check]]. One of the reasons for the growing popularity of money orders is that, unlike a personal bank check, they are pre-paid and therefore cannot bounce.<ref>[http://www.thailandguru.com/infra-cat-money-order.html Money order, post office, Thailand, Bangkok, Thai<!-- Bot generated title -->]</ref> {{Fact|date=August 2007}}

*Money orders are a declining business for the USPS, as companies like [[PayPal]] and [[PaidByCash]] and others are offering electronic replacements through the [[MasterCard]] and [[Visa]] systems.{{Fact|date=August 2007}}

===Global services===
Formerly, USPS International services were categorized as Airmail (Letter Post), Global Priority, Global Express, and Global Express Guaranteed Mail. In May 2007, USPS restructured international service names to correspond with domestic shipping options. Letter post is now 1st Class International, Airmail Parcel post is now Priority Mail International. Global Express is now Express Mail International. GEG remains the same. One of the major changes in the new naming and services definitions is that USPS-supplied mailing boxes for Priority and Express mail are now allowed for international use. Also, Priority Mail International Flat-Rate has been introduced, under the same service that was previously Global Priority. These services are offered to ship mail and packages to almost every country and territory on the globe. Ironically, the USPS provides much of this service by contracting with FedEx.<ref>[http://www.usps.com/communications/news/press/2004/pr04_040.htm USPS press release, 8 June 2004, Release No. 40, FEDEX TO DELIVER PREMIUM POSTAL INT'L SERVICE], retrieved 10 Oct 2007</ref>

On May 14, 2007, the United States Postal Service canceled all outgoing international surface mail (sometimes known as "sea mail") from the United States, citing increased costs and reduced demand due to competition from airmail services such as FedEx and UPS.<ref>[http://www.usps.com/mailpro/2007/janfeb/page6.htm USPS International Mail - Frequently Asked Questions], retrieved 10 Oct 2007</ref> The decision has been criticized by the Peace Corps and military personnel overseas, as well as independent booksellers and other small businesses who rely on international deliveries.

===Airline & Rail division===
The United States Postal Service does not directly own or operate any aircraft or trains. The mail and packages are flown on airlines with which the Postal Service has a contractual agreement. The contracts change periodically. Depending on the contract, aircraft may be painted with the USPS paint scheme. Contract airlines have included: [[Emery Worldwide]], [[Ryan International Airlines]], [[FedEx Express]], [[Rhoades Aviation]], and [[Express One International]]. The Postal Service also contracts with [[Amtrak]] to carry some mail between certain cities such as [[Chicago]] and [[Minneapolis-St. Paul]].


==Protecting the Mail==
===Response by the Postal Service===
{{Unreferenced|date=April 2008}}
The U.S. Postal Inspection Service, which protects postal customers and employees from criminal attack and the mail from criminal misuse, traces its roots to Benjamin Franklin. While postmaster of Philadelphia (1737-1753) under the British postal administration, Franklin’s duties included “regulating several offices, and bringing the officers to account.”
The Postal Service argues that the monopoly is necessary to fulfill its mission "to provide for an economically sound postal system that could afford to deliver letters between any two locations, however remote." Postal Service officials say that if private carriers are allowed to compete, then the Post Office would not be able to deliver mail to every American at the same price. Moreover, Postmaster General [[Marvin Runyon]] said, when exiting his position in 1998, that he believes that the monopoly will become increasingly irrelevant, "not through legislative fiat, not through the power of PAC dollars. But through the natural forces of marketplace competition." He cites the rise of electronic mail.{{Fact|date=April 2008}}


==Law enforcement agencies==
===U.S. Postal Inspection Service===
===U.S. Postal Inspection Service===


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}}</ref>
}}</ref>


===Office of Inspector General===
===USPS Office of Inspector General===
The Office of Inspector General (USPS OIG) was established in the Postal Service by 1988 amendments to the Inspector General Act of 1978. The act had created OIGs in 12 federal agencies following a series of public spending scandals to investigate and audit the programs and operations of agencies that, in many cases, had failed to supervise their own spending, to ferret out fraud and misconduct, and to help prevent and end the misuse of funds. The act granted the Inspectors General broad authority to:


The [[USPS Office of Inspector General]] (OIG) of the U.S. Postal Service was authorized by law in 1996. Prior to the 1996 legislation, the Postal Inspection Service performed the duties of the OIG. The Inspector General, who is independent of postal management, is appointed by and reports directly to the nine [[Presidential]] appointed [[Governors]] of the Postal Service.
conduct audits and investigations;<BR>
access all agency records directly, using subpoenas if necessary;<BR>
request assistance from other government agencies;<BR>
administer oaths when taking testimony;<BR>
hire staff and manage their own resources;<BR>
receive and respond to complaints from agency employees, whose confidentiality was to be protected.<BR>


The primary purpose of the OIG is to prevent, detect and report fraud, waste and program abuse, and promote efficiency in the operations of the Postal Service. The OIG has "oversight" responsibility for all activities of the [[Postal Inspection Service]].
Inspectors General were not authorized to take corrective action themselves under the rationale that it would be difficult — if not impossible — for Inspectors General to review programs and operations objectively if they were directly involved in carrying them out.

The Inspector General Act Amendments of 1988 created OIGs in 39 additional government agencies and entities, including the Postal Service, but until 1997 the Chief Postal Inspector served as the Postal Service’s Inspector General, reporting to postal management.

Recognizing the importance of a USPS OIG independent from management, in 1996 Congress created the Postal Service’s independent Office of Inspector General to be its eyes and ears to detect and prevent waste, fraud, theft, and misconduct. Although funded by the Postal Service, the Inspector General is appointed by the nine presidentially appointed Governors of the Postal Service and reports twice a year to the Governors and to Congress. The USPS OIG’s independence allows it to more effectively perform its mission, “to increase the efficiency and effectiveness of USPS programs and operations, while eliminating and preventing fraud, waste, and abuse.”69

The Postal Service’s independent Office of Inspector General began with a single employee, Inspector General Karla W. Corcoran, who was sworn in on January 6, 1997. In one year’s time, the office hired 109 employees and set up field offices across the country to audit and investigate Postal Service programs and operations. It also established a hotline number to receive allegations of waste, fraud, and abuse, which received more than 14,000 calls in its second year.

On August 20, 2003, the current Inspector General, David C. Williams, was sworn into office. In 2004, the scope of his office increased when Postmaster General Potter announced the transfer of additional investigative responsibilities from the Postal Inspection Service to the USPS OIG. Beginning February 7, 2005, allegations of postal employee misconduct including embezzlement, record falsification, workers’ compensation fraud, contract fraud, and on-duty narcotics violations, were referred to the USPS OIG. On May 1, 2006, the USPS OIG took over the responsibility for investigating all new allegations of these types. On September 1, 2006, the USPS OIG also began investigating all new allegations of mail theft by postal employees. To handle its increased responsibilities, the USPS OIG hired more than 260 new investigators in 2006.

By the end of 2006, its staff numbered 1,071 and included special agents (federal law enforcement officers authorized to carry firearms, make arrests, and investigate federal criminal violations), auditors (professionals trained in government audit and accounting standards), and others crucial to its mission.

Since it was established, the Office of Inspector General has issued 3,077 audit reports and management advisories accounting for more than $3.7 billion in questioned costs, unrecoverable costs, funds put to better use, and revenue impact. Examples of fraud uncovered by USPS OIG investigations include a trucking contractor defrauding the Postal Service of $1.5 million in fuel rebates; a highway route contractor defrauding the Postal Service of $120,468 for services not rendered; and a construction contractor charging the Postal Service $175,630 for work never done.

During fiscal year 2006 alone, the Office of Inspector General completed 6,357 investigations resulting in 293 arrests, 237 indictments, 209 convictions, and 2,977 administrative actions. Injury compensation fraud investigations saved the Postal Service $105 million in long-term costs, and $20.9 million in fines and restitution went to the Postal Service as a result of investigative work.


==Types of postal facilities==
==Types of postal facilities==
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The Postal Service provides many convenient services for individual and business customers. One example is the address forwarding service. Customers can fill out a form to forward mail to a new address, and can also send preprinted forms to any of their frequent correspondents.
The Postal Service provides many convenient services for individual and business customers. One example is the address forwarding service. Customers can fill out a form to forward mail to a new address, and can also send preprinted forms to any of their frequent correspondents.


==Major mail products and services==
[[Image:Usmailcontractor.jpg|thumb|USPS contractor-driven [[semi-trailer truck]] seen near [[Mendota, California]]]]
[[Image:USPS-E85 fuel-St Paul-20070127.jpg|thumb|USPS vehicle advertising [[E85]] [[alcohol fuel]], [[Saint Paul, Minnesota]]]]
[[Image:Pbalson 20060527 IMG 3612.JPG|thumb||USPS [[Flexible Fuel Vehicle]]s parked at the post office in [[Conneaut, Ohio]]]]
[[Image:United States Postal Service Truck.jpg|thumb|USPS service delivery truck in a [[residential]] area of [[San Francisco, California]]]]
[[Image:ASmallUnitedStatesPostalServiceTruckGuam.jpg|thumb|A [[Grumman LLV|Long Life Vehicle]] or LLV used in [[suburban]] areas, seen in [[Guam]]]]
[[Image:USPS Dodge CV.JPG|thumb|USPS Dodge Caravan used for residential delivery in [[Omaha, Nebraska]]]]


The U.S. Postal Service announced changes to the classes of domestic mail and select postage rate increases effective [[July 1]], [[1996]]. Rates for single-piece first-class, single-piece Standard Mail (formerly third- and fourth-class), and international mail classes did not change. The following general description of each new mail class and the enclosed rate scales are provided for your information in determining postage costs for all mailings made on or after [[July 1]], [[1996]].

U.S. Mail is delivered Monday through Saturday, with the exception of observed federal holidays.

===First-class mail===
First-class mail was retained in the 1996 restructuring, but divided into two new mail subclasses: Automation and Nonautomation.

* The Automation mail subclass must be 100-percent delivery point barcoded and certified every six months for addressing and presort accuracy.
* The Nonautomation mail subclass is the same as the previous first-class. However, bulk mailers are now required to certify the accuracy of the five-digit ZIP Codes at least once a year, and the customer address mail list must be updated at least every six months.

In 2007, First-Class Mail rates were restructured again, this time with rates based on shape along with weight.

* Cards/Letters: Least changed. A card must be between 5" x 3.5" x .007" and 6" x 4.25" x .016" and is charged 27 cents. An envelope must be between 5" x 3.5" x .007" and 11.5" x 6.125" x .25". As of June 2008, this rate is 42 cents for the first ounce and 17 cents for each ounce above that, up to 3.5 ounces. If any of these dimensions are above these, the mailpiece goes to the next higher rate, Large Envelope (Flats)
* Large Envelope or Flat: If a mailpiece is too big for Letter Rate, it goes up to this rate. The maximum dimensions of this are 15" x 12" x .75" and is charged 80 cents for the first ounce and 17 cents for every ounce above that up to 13 ounces. If any one of the dimensions are exceeded for Large Envelope, or are too rigid, nonrectangular/square, or not uniformely thick, the mailpiece is bumped up to parcel rates.
* Packages or Parcels: If a mailpiece is too large for Large Envelope rate, it goes up to this rate. The length + width must not exceed 108 inches, and weight must not exceed 13 ounces. The rate for this level is $1.13 for the first ounce and 17 cents for every ounce thereafter.

===Periodicals===
Restructured from '''Second-Class Mail''' in 1996, the Periodicals class in general retains the same mailing requirements except for more stringent requirements to qualify for the automation rates. If the mail piece does not qualify for automation rates, the mailer must use the more expensive nonautomation rates for respective sorting levels. Mailers must change the second-class endorsement to Periodicals by [[July 1]], [[1996]], in order to comply with reform requirements.

===Standard Mail===
Restructured from '''Third-Class Mail''' and '''Fourth-Class Mail''' in 1996, and used mainly for businesses, Standard Mail has these requirements:

*Minimum 200 pieces per mailing
*Must weigh less than 1 [[pound (mass)|lb]] (454 g)
*No return service unless requested (an additional fee is charged for return service)
*Not for personal correspondence, letters, bills, or statements
*Annual fee

Third- and fourth-class mail was restructured in 1996 into Standard Mail (A) and Standard Mail (B):

Standard Mail (A) consists of three new mail subclasses: Automation, Enhanced Carrier Route, and Regular. The minimum bulk mailing requirement of 200 addressed pieces or 50 [[pound (mass)|pound]]s of addressed pieces remains the same as under previous third-class mail rules, but now requires mail list certification.

* The Automation mail subclass must be 100-percent delivery point barcoded (11 digits) for letters. The ZIP+4 barcode is acceptable for flats. The carrier routes and coding accuracy for barcoded addresses must be certified quarterly and semi-annually, respectively.
* The Enhanced Carrier Route mail subclass requires that the basic carrier route be in a line of travel sequence and that the high density and saturation rate mail be in walk sequence to qualify for the respective rates.
* The Regular mail subclass must be certified annually for five-digit ZIP Code accuracy.

Standard Mail (B) consists of the following mail subclasses: Parcel Post, Bound [[Printed matter|Printed Matter]], Special Standard Mail, Library Mail, and [[Nonprofit]]. The latter two subclasses are not authorized for government use. The mailing requirements for this mail class remain unchanged from fourth-class mail. However, the mail piece must bear the sender's return address, and the delivery address must include the correct ZIP Code. Special fourth-class mail was renamed Special Standard Mail, and the basic requirements for its use remain the same.<ref>[http://www.gpo.gov/customer-service/cir409.html gpo.gov/customer-service/cir409.html]</ref>

===Bulk Mail===
Used for businesses to send large quantities of mail.

*Can be First-Class Mail, Standard Mail, Bound Printed Matter, Media Mail, or Parcel Post
*Discounted rates
*Annual fee required (For each mail class used)
*Enforced rules about mailpiece quality, address format, and address quality.
*May require additional work by the sender, such as certified address matching and pre-sorting by ZIP Code or walk sequence.
*Mail must usually be brought to a Bulk Mail Entry Unit post office.

===Parcel Post===
Used to send packages weighing up to 70 [[Pound (mass)|pounds]] (31.75 kg)
* Delivery standards are 10-14 business days except to Alaska and Hawaii, where container ships carry mail and may take as long as five weeks
* Rates based on distance, [[weight]], and [[shape]]
* Delivery to every address in the [[United States]], including [[Post office box|PO Boxes]] and [[Military]] Addresses.

===Media Mail===
Formerly (and colloquially, still) known as "Book Rate", Media Mail is used to send books, printed materials, sound recordings, videotapes, CD-ROMs, diskettes, and similar, but cannot contain advertising. Maximum weight is 70 pounds (31.75 kg).

*Delivery standards are 5–9 business days
*Rates based on weight
*Much cheaper than Parcel Post, and roughly the same transit time
*Postage can be paid using any method except [[precancel|precanceled]] stamps

====Library Mail====
Same as Media Mail, but receives an additional discount and may be used only for books or recordings being sent to or from a [[public library]], [[museum]], or [[academic institution]].

====Bound Printed Matter====
Same as Media Mail but it is used to mail permanently-bound sheets of advertising, promotional, directory or editorial material such as catalogs and phonebooks. It may be slightly cheaper than Media Mail rates. Observations:

*Package can weigh up to 15 lb.
*Sheets must be permanently-bound by secure fastenings such as staples, spiral binding, glue or stitching.
*At least 90% of the sheets must be imprinted by any process other than handwriting or typewriting.
*Mail must be marked "return service requested" to receive undeliverable back. Mail without this marking will be disposed of.
*Postage may be applied by PC postage, permit imprint, or stamps, but cannot be bought at a retail counter, effective May 14, 2007.

===Priority Mail===
Priority Mail is an expedited mail service with a few additional features.

*Average delivery time is 2–3 days (not guaranteed)
*Flat rate envelopes and boxes available (one rate for whatever you put in the envelope, though the envelope's seal must be the primary method of enclosure)<ref>[http://www.usps.com/shipping/flatrate.htm?from=priority&page=flatrate USPS flat rate shipping information]</ref>
*Packages up to 70 pounds (31.75 kg)
*Label can be printed online
*Delivery to any address in the United States
*Dimensional weight is used along with actual weight for all parcels above 1 cubic foot

===Registered Mail===
According to the USPS's Domestic Mail Manual, Registered Mail is "the most secure service that the USPS offers" and is used to send (often in combination with insurance) high-value items such as jewelry or coins, sensitive or irreplaceable paperwork,<ref>[http://pe.usps.com/text/dmm300/503.htm#wp1100045 USPS Domestic Mail Manual, 503 Extra Services], retrieved 10 Oct 2007</ref> and [[United States Department of Defense|DoD]] [[Classified information in the United States|classified information]] up to the SECRET level.<ref>[http://www.fas.org/irp/offdocs/eo10501.htm Executive Order No. 10501]</ref> Items sent via Registered mail are tracked via a system of receipts as they move through the mail system, and they can be tracked electronically by the sender via phone or through the USPS's web site. Items sent via Registered mail are transported to the Processing and Distribution Center in a sealed container, and once there are kept separate from all other mail in a location with secure access. Every time the item is handled, this is noted in a ledger.

*Delivery time is about the same or longer than First Class, and is not guaranteed
*Parcels or letters must meet the mailing standards for First Class mail, including minimum size
*Must be presented to a clerk in person at a Post Office, cannot be put into an on-street box or rural pickup box
*Cannot be Business Reply Mail

===Express Mail===
[[Express mail|Express Mail]] is their fastest mail service.

*Typically overnight or second-day delivery
*Delivery to most, but not all, US locations 365 days a year
*Flat rate envelope available
*Packages up to 70 pounds (31.75 kg)
*Guaranteed on-time delivery or the postage is refunded subject to conditions

===Postal money orders===
*Provide a safe alternative to sending [[cash]] through the mail
*[[Money orders]] are cashable only by the recipient, just like a [[Cashier's check|bank check]]. One of the reasons for the growing popularity of money orders is that, unlike a personal bank check, they are pre-paid and therefore cannot bounce.<ref>[http://www.thailandguru.com/infra-cat-money-order.html Money order, post office, Thailand, Bangkok, Thai<!-- Bot generated title -->]</ref> {{Fact|date=August 2007}}

*Money orders are a declining business for the USPS, as companies like [[PayPal]] and [[PaidByCash]] and others are offering electronic replacements through the [[MasterCard]] and [[Visa]] systems.{{Fact|date=August 2007}}

===Global services===
Formerly, USPS International services were categorized as Airmail (Letter Post), Global Priority, Global Express, and Global Express Guaranteed Mail. In May 2007, USPS restructured international service names to correspond with domestic shipping options. Letter post is now 1st Class International, Airmail Parcel post is now Priority Mail International. Global Express is now Express Mail International. GEG remains the same. One of the major changes in the new naming and services definitions is that USPS-supplied mailing boxes for Priority and Express mail are now allowed for international use. Also, Priority Mail International Flat-Rate has been introduced, under the same service that was previously Global Priority. These services are offered to ship mail and packages to almost every country and territory on the globe. Ironically, the USPS provides much of this service by contracting with FedEx.<ref>[http://www.usps.com/communications/news/press/2004/pr04_040.htm USPS press release, 8 June 2004, Release No. 40, FEDEX TO DELIVER PREMIUM POSTAL INT'L SERVICE], retrieved 10 Oct 2007</ref>

On May 14, 2007, the United States Postal Service canceled all outgoing international surface mail (sometimes known as "sea mail") from the United States, citing increased costs and reduced demand due to competition from airmail services such as FedEx and UPS.<ref>[http://www.usps.com/mailpro/2007/janfeb/page6.htm USPS International Mail - Frequently Asked Questions], retrieved 10 Oct 2007</ref> The decision has been criticized by the Peace Corps and military personnel overseas, as well as independent booksellers and other small businesses who rely on international deliveries.

===Airline and rail division===
The United States Postal Service does not directly own or operate any aircraft or trains. The mail and packages are flown on airlines with which the Postal Service has a contractual agreement. The contracts change periodically. Depending on the contract, aircraft may be painted with the USPS paint scheme. Contract airlines have included: [[Emery Worldwide]], [[Ryan International Airlines]], [[FedEx Express]], [[Rhoades Aviation]], and [[Express One International]]. The Postal Service also contracts with [[Amtrak]] to carry some mail between certain cities such as [[Chicago]] and [[Minneapolis-St. Paul]].


==Sunday mail delivery==
==Sunday mail delivery==
Line 595: Line 424:




==Public reputation==
==Neither snow nor rain nor heat nor gloom of night...==
===As violent ("Going Postal")===

In the early 1990s, widely publicized workplace shootings by disgruntled employees at USPS facilities led to a postal regulation that prohibits the possession of firearms in all postal facilities. Due to media coverage, postal employees gained a reputation among the general public as being [[mental illness|mentally ill]]. The USPS Commission on a Safe and Secure Workplace found that "Postal workers are only a third as likely as those in the national workforce to be victims of homicide at work."<ref>[http://www.usps.com/communications/news/press/2006/pr06_0131commission.htm USPS Commission on a Safe and Secure Workplace, 31 January 2006], retrieved 10 Oct 2007</ref> This stereotype in turn has influenced American culture, as seen in the slang term "[[going postal]]" (see [[Patrick Sherrill]] for information on his [[August 20]], [[1986]], rampage) and the computer game ''[[Postal (computer game)|Postal]]''. Also, in the opening sequence of ''[[Naked Gun 33⅓: The Final Insult]],'' a yell of "Disgruntled postal workers" is heard, followed by the arrival of postal workers with machine guns. In an episode of ''[[Seinfeld]]'', the character [[Newman (Seinfeld)|Newman]], who is a mailman, explained in a dramatic monologue that postal workers "go crazy and kill everyone" because the mail never stops.

===As dedicated (''Neither snow nor rain nor heat nor gloom of night...'')===
[[Image:James Farley Post Office.JPG|thumb|Farley post office in NYC with quotation inscribed above the columns.]]
[[Image:James Farley Post Office.JPG|thumb|Farley post office in NYC with quotation inscribed above the columns.]]
Lines supposedly from the Ancient Greek historian [[Herodotus]], "Neither snow nor rain nor heat nor gloom of night stays these couriers from the swift completion of their appointed rounds," are engraved on the exterior of the U.S. Postal Service building in New York City; they are often erroneously cited as the official motto of the USPS. The translation may be a slightly more poetical rendition of the original text, though the same sentiment is expressed.<ref>{{cite web
Lines supposedly from the Ancient Greek historian [[Herodotus]], "Neither snow nor rain nor heat nor gloom of night stays these couriers from the swift completion of their appointed rounds," are engraved on the exterior of the U.S. Postal Service building in New York City; they are often erroneously cited as the official motto of the USPS. The translation may be a slightly more poetical rendition of the original text, though the same sentiment is expressed.<ref>{{cite web

Revision as of 03:43, 13 June 2008

United States Postal Service
Company typeGovernment agency
IndustryCourier
Founded1775
HeadquartersWashington, D.C.
ProductsFirst-class and domestic mail, logistics
RevenueIncrease$74.973 billion USD (2007)
Decrease$5.327 billion USD (2007)
Decrease$5.142 billion USD (2007)
Number of employees
800,000
Websitewww.usps.com

The United States Postal Service (USPS) is an independent agency of the executive branch of the United States government (see 39 U.S.C. § 201) responsible for providing postal service in the US. Within the United States, it is colloquially referred to simply as "the post office", "the postal service", "the mail" or "USPS".

History

Running pony logo used before 1970 when the "Department" had not yet become a "Service".

The first postal service in America arose in February of 1692 when a grant from King William and Queen Mary empowered Thomas Neale "to erect, settle and establish within the chief parts of their majesties' colonies and plantations in America, an office or offices for the receiving and dispatching letters and pacquets, and to receive, send and deliver the same under such rates and sums of money as the planters shall agree to give, and to hold and enjoy the same for the term of twenty-one years."

The United States Post Office (USPO) was created in Philadelphia under Benjamin Franklin on July 26, 1776 by decree of the Second Continental Congress. Based on the Postal Clause in Article One of the United States Constitution, empowering Congress "To establish post offices and post roads," it became the Post Office Department in 1792. It was part of the Presidential cabinet and the Postmaster General was the last person in the United States presidential line of succession. In 1971, the department was reorganized as a quasi-independent agency of the federal government and acquired its present name. The Postmaster General is no longer in the presidential line of succession.

The United States Postal Service was enhanced during the tenure of President Andrew Jackson. The postal service was run by a political machine, rather than non-partisan workers, where faithful political supporters were appointed to high position in the post office as a reward for their contributions. Some of these positions included Postmaster and Postmail Inspector. When the Postal Service began to expand, it ran into trouble because of a lack of employees and transportation. This only helped to fuel the political machine, because as the Postal Service expanded, it left open spots of Postmaster for the President to appoint his local supporters to. There was significant amount of corruption in the postal service because it was based on the political feelings of the majority party and current President.

Once it was realized that in order for the Postal System to thoroughly expand across the entire country, it would warrant a building of a federal railway to transport that mail. The Railway Mail Service was created to subsidize the railway system. A railway company must build a car to transport mail in order to obtain the government subsidy. RMS workers were hired and became some of the most skilled mail sorters in the service. In order to be an RMS worker, they must be able to separate the mail into compartments based on its final destination, and before the first destination arrived. It was important that RMS workers separated the mail of the closer destinations first, so that all of the mail could be delivered at the same time. These RMS mail sorters came into a fame of their own, and were showcased in mail sorting competitions where they would compete to see who could most quickly and correctly separate the mail for a given day.[citation needed]

Once the United States Postal Service became an interest group with more money and more respect, they were affected by many political issues. The New York Society for Suppression of Vice, spearheaded by Anthony Comstock, made it illegal in the 1890's to mail anything obscene, indecent or involving abortion issues, contraception information and alcohol promotion. Comstock appointed himself as "special Postmaster" in order to enforce these laws, and created a posse comitatus in order to organize and hunt down illegal activity. Comstock used these RMS workers to help him hunt down illegal activity, because no mail was delivered without going through the sorting hands of an RMS worker first. Comstock helped to change the United States Postal Service from a government agency to an interest group that policed the mail system.

From 1782 to 1837, the Postal Service used the Roman god Mercury as its symbol. This was replaced in 1837 with a running pony, which was itself superseded by an eagle in 1970. In the 1990s, the eagle was redesigned again so that it was just the head.[1]

The Postal Reorganization Act signed by President Richard Nixon on August 12, 1970, replaced the cabinet-level Post Office Department with the independent United States Postal Service. The Act took effect on July 1, 1971.

The USPS is the third-largest employer in the United States (after the United States Department of Defense and Wal-Mart) [citation needed] and operates the largest civilian vehicle fleet in the world, with an estimated 260,000 vehicles, the majority of which are the easily identified Grumman LLV "mail truck", as shown in the pictures below. In an interview on NPR, a USPS official stated that for every penny increase in the national average price of gasoline, the USPS spends an extra $8 million to fuel its fleet.[citation needed] This implies that the fleet requires some 800 million gallons of fuel per year, and consumes an estimated fuel budget of $3.2 billion, were the national gasoline price to average $4.00. Some mail carriers use personal vehicles. Standard postal service vehicles do not have license plates; instead, a truck is identified by blue numbers on the front and back.

Competition from e-mail and private operations such as United Parcel Service, FedEx, and DHL has forced USPS to adjust its business strategy and to modernize its products and services.

The Department of Defense and the USPS jointly operate a postal system to deliver mail for the military; this is known as the Army Post Office (for Army and Air Force postal facilities) and Fleet Post Office (for Navy, Marine Corps and Coast Guard postal facilities).

Governance and organization

File:Uspslogo.gif
Full eagle logo from 1970 to 1994

The Board of Governors of the United States Postal Service sets policy, procedure, and postal rates for services rendered, and has a similar role to a corporate board of directors. Of the eleven members of the Board, nine are appointed by the President and confirmed by the United States Senate (see 39 U.S.C. § 202). The nine appointed members then select the United States Postmaster General, who serves as the board's tenth member, and who oversees the day to day activities of the service as Chief Executive Officer (see 39 U.S.C. §§ 202203). The ten-member board then nominates a Deputy Postmaster General, who acts as Chief Operating Officer, to the eleventh and last remaining open seat.

The USPS is often mistaken for a government-owned corporation (e.g., Amtrak), but as noted above is legally defined as an "independent establishment of the executive branch of the Government of the United States," (39 U.S.C. § 201) as it is wholly owned by the government and controlled by the Presidential appointees and the Postmaster General. As a quasi-governmental agency, it has many special privileges, including sovereign immunity, eminent domain powers, powers to negotiate postal treaties with foreign nations, and an exclusive legal right to deliver first-class and third-class mail. Indeed, in 2004, the U.S. Supreme Court ruled that the USPS was not a government-owned corporation and therefore could not be sued under the Sherman Antitrust Act.[2]

Statutory monopoly

The right of the United States government to engage in postal services is established by the Postal Clause (Article I, Section 8, Clause 7) of the Constitution. The USPS holds a statutory monopoly on non-urgent First Class Mail, outbound U.S. international letters[3] as well the exclusive right to put mail in private mailboxes,[4] as described in the Private Express Statutes. According to Katy Lanza, from the Government Accountability Office, "The monopoly was created by Congress as a revenue protection measure for the Postal Service’s predecessor to enable it to fulfill its mission. It is to prevent private competitors from engaging in an activity known as “cream-skimming,” i.e., offering service on low-cost routes at prices below those of the Postal Service while leaving the Service with high-cost routes."[3] The law that prohibits anyone except the USPS from placing mail in a private mailbox (18 U.S.C. § 1725), was also passed for the purpose of preventing loss of revenue to the post office.[3] Besides the prevention of revenue loss, the 1934 legislation was passed for another reason, the second being, "Congress sought to decrease the quantity of extraneous matter being placed in mail boxes". Until 1979, competition in all letter mail was prohibited. However, faced with imminent legislation to exempt "urgent" letter mail from the monopoly, the Post Office decided on its own to exempt "extremely urgent" letters.[5] Competition in "extremely urgent letters" is allowed under certain conditions: The private carrier must charge at least $3 or twice the U.S. postage, whichever is greater (other stipulations, such as maximum delivery time, apply as well); or, alternatively, it may be delivered for free.[6] This is where carriers such as FedEx compete by offering overnight delivery, as well as where bicycle messengers compete for intracity mail. However, the private carrier of the urgent letters must not use the standardized mailboxes marked "U.S. Mail." Hence, private carriers of urgent letters must either deliver packages directly to the recipient, leave them in the open near the recipient's front door, or place them in a special box dedicated solely to that carrier (a technique commonly used by small courier and messenger services). The United States is the only country that has such a mailbox monopoly according to the American Enterprise Institute.[7]

Carriers, as well as mailers, are supposed to comply with the laws against using a competitor to mail an overnight letter that is not extremely urgent. A violation can occur at a home or a business where letters originate. But, since nonurgent letters can be mailed covertly through private carriers USPS has found it difficult to enforce. However, companies such as Bellsouth and Equifax have been investigated and fined for mailing nonurgent material through private overnight delivery services. Private carriers of overnight mail say that they do not inspect the mail of customers to determine if it the content is extremely urgent and suggest that the responsibility for ensuring that rests with the mailers themselves. Carriers do, however, have certain responsibilities under the regulations.[3]

Since the mail monopoly only applies to nonurgent letter mail, the USPS is losing a significant amount of business to their competitors in other services, who offer lower rates. For example, FedEx and others have captured 90% of the overnight mail business.[4]

During the 1830s and 1840s several entrepreneurs started their own letter mail delivery companies, with the intent of ending the postal monopoly. These included Lysander Spooner and his American Letter Mail Company,[8] Henry Wells (of Wells Fargo) and Alvin Adams. To begin with, they were financially successful. However they were forced out of business by several postal reforms leading to lower postage rates in the 1840s and 1850s as well as Congressional legislation enforcing the mail monopoly, or in the case of the Pony Express, became mail contractors.[9][10] The average price charged by the Post Office to mail a letter in 1845 was 14.5 cents, whereas the private postal systems generally charged between 5 and 6.5 cents. By 1851, the Post Office had cut their rates to 3 cents, which has been cited as the main factor in driving the private mail companies out of business. Another consequence of the rate cut was that by 1860, the formerly self-supporting Post Office depended on the Treasury for half its income.[11]

Arguments Against "Mail Monopoly"

Many of those on the political right who advocate laissez-faire capitalism have criticized the mail monopoly. Nobel Prize winning libertarian economist Milton Friedman said, "there is no way to justify our present public monopoly of the post office. It may be argued that the carrying of mail is a technical monopoly and that a government monopoly is the least of evils. Along these lines, one could perhaps justify a government post office, but not the present law, which makes it illegal for anybody else to carry the mail. If the delivery of mail is a technical monopoly, no one else will be able to succeed in competition with the government. If it is not, there is no reason why the government should be engaged in it."[12] In the conservative National Review, Sam Ryan, a senior fellow at the libertarian Lexington Institute, argued that the monopoly is the cause behind rising prices, as the post office is able to raise prices in order to off-set any increase in expenditure.[13] Moreover, Ryan argues that the Postal Service has not taken advantage of economies of scale, citing a study by the Postal Rate Commission which concluded that "The doubling of overall volume coupled with scale economies should have resulted in the average price of the stamp dropping in real terms."[14] Jim Kelly of UPS says that the Post Office has an unfair advantage and should be subject to the same rules as private carriers, such as paying taxes, following state and local regulations, and being subject to antitrust laws.[15]

Response by the Postal Service

The Postal Service argues that the monopoly is necessary to fulfill its mission "to provide for an economically sound postal system that could afford to deliver letters between any two locations, however remote." Postal Service officials say that if private carriers are allowed to compete, then the Post Office would not be able to deliver mail to every American at the same price. Moreover, Postmaster General Marvin Runyon said, when exiting his position in 1998, that he believes that the monopoly will become increasingly irrelevant, "not through legislative fiat, not through the power of PAC dollars. But through the natural forces of marketplace competition." He cites the rise of electronic mail.[citation needed]

Law enforcement agencies

U.S. Postal Inspection Service

The U.S. Postal Inspection Service (USPIS) is one of the oldest law enforcement agencies in the U.S. It was founded by Benjamin Franklin.[16]

The mission of the USPIS is to protect the U.S. Postal Service, its employees and its customers from criminal attack, and protect the nation's mail system from criminal misuse.

U.S. law provides for the protection of mail. Postal Inspectors enforce over 200 federal laws in investigations of crimes that may adversely affect or fraudulently use the U.S. Mail, the postal system or postal employees. The USPIS is a major federal law enforcement agency.

The USPIS has the power to enforce the law by conducting search and seizure raids on entities they suspect of sending non-urgent mail through overnight delivery competitors. For example: according to the American Enterprise Institute for Public Policy Research, a private think tank, the USPIS raided Equifax offices to ascertain if the mail they were sending through Federal Express was truly "extremely urgent." It was found that the mail was not, and Equifax was fined $30,000.[17]

USPS Office of Inspector General

The USPS Office of Inspector General (OIG) of the U.S. Postal Service was authorized by law in 1996. Prior to the 1996 legislation, the Postal Inspection Service performed the duties of the OIG. The Inspector General, who is independent of postal management, is appointed by and reports directly to the nine Presidential appointed Governors of the Postal Service.

The primary purpose of the OIG is to prevent, detect and report fraud, waste and program abuse, and promote efficiency in the operations of the Postal Service. The OIG has "oversight" responsibility for all activities of the Postal Inspection Service.

Types of postal facilities

Post office in Stockbridge, Massachusetts

Although its customer service centers are called post offices in regular speech, the USPS recognizes several types of postal facilities, including the following:

  • A main post office (formerly known as a general post office), which is the primary postal facility in a community.
  • A station or post office station, a postal facility that is not the main post office, but that is within the corporate limits of the community.
  • A branch or post office branch, a postal facility that is not the main post office and that is outside the corporate limits of the community.
  • A classified unit, a station or branch operated by USPS employees in a facility owned or leased by the USPS.
  • A contract postal unit (or CPU), a station or branch operated by a contractor, typically in a store or other place of business.
  • A community post office (or CPO), a contract postal unit providing services in a small community in which other types of post office facilities have been discontinued.
  • A finance unit, a station or branch that provides window services and accepts mail, but does not provide delivery.
  • A processing and distribution center (P&DC, or processing and distribution facility, formerly known as a General Mail Facility), a central mail facility that processes and dispatches incoming and outgoing mail to and from a designated service area.
  • A sectional center facility (SCF), a P&DC for a designated geographical area defined by one or more three-digit ZIP code prefixes.
  • A bulk mail center (BMC), a central mail facility that processes bulk rate parcels as the hub in a hub and spoke network.
  • An auxiliary sorting facility (ASF), a central mail facility that processes bulk rate parcels as spokes in a hub and spoke network.
  • A remote encoding center (REC), a facility at which clerks receive images of problem mail pieces (those with hard-to-read addresses, etc.) via secure Internet-type feeds and manually type the addresses they can decipher, using a special encoding protocol. The images are then sprayed with the correct addresses or are sorted for further handling according to the instructions given via encoding. The total number of RECs is down from 55 in 1998 to just 8 centers in April, 2008. More closures will occur as computer software becomes more able to read most addresses, but a few centers are expected to remain open (see Evolutionary Network Development below).

Evolutionary Network Development (END) program

In February, 2006, the USPS announced that they plan to replace the nine existing facility-types with five processing facility-types:

  • Regional Distribution Centers (RDCs), which will process all classes of parcels and bundles and serve as Surface Transfer Centers;
  • Local Processing Centers (LPCs), which will process single-piece letters and flats and cancel mail;
  • Destination Processing Centers (DPC), sort the mail for individual mail carriers;
  • Airport Transfer Centers (ATCs), which will serve as transfer points only; and
  • Remote Encoding Centers (RECs).

Over a period of years, these facilities are expected to replace Processing & Distribution Centers, Customer Service Facilities, Bulk Mail Centers, Logistic and Distribution Centers, annexes, the Hub and Spoke Program, Air Mail Centers, Remote Encoding Centers, and International Service Centers.

The changes are a result of the declining volumes of single-piece first-class mail, population shifts, the increase in drop shipments by advertising mailers at destinating postal facilities, advancements in equipment and technology, redundancies in the existing network, and the need for operational flexibility

While common usage refers to all types of postal facilities as "substations," the USPS Glossary of Postal Terms does not define or even list that word.[18]

Temporary stations are often set up for applying pictorial cancellations.

Addressing envelopes

For any letter addressed within the United States, the USPS requires two pieces of information on the envelope.

  1. Address of the recipient: Placed on the front (non opening) side of the envelope in the center. Generally, the name of the addressee should be included above the address itself. A ZIP+4 code will facilitate delivery.[19]
  2. Postage indication: All parcels must include an indication that postage has been paid. In most cases, this is a stamp, though metered labels are also common. Members of the U.S. Congress, among others, have franking privileges, which only require a signature.
    • First-class mail costs 42¢ upwards, depending on the weight and dimensions of the letter and the class, and the indicia is supposed to be placed in the upper-right corner.

A third, and optional (but strongly suggested) addition is a return address. This is the address that the recipient may respond to, and, if necessary, the letter can be returned to if delivery fails. It is usually placed in the upper-left corner or occasionally on the back (though the latter is standard in some countries). Undeliverable mails that cannot be readily returned, including those without return addresses, are treated as dead mails at a Mail Recovery Center in Atlanta, Georgia or Saint Paul, Minnesota.

The formatting of the address is as follows
Line 1: Name of recipient
Line 2: Street address or P.O. Box
Line 3: City State (ISO 3166-2:US code or APO/FPO code) and ZIP+4 code
Example
MR CLIFF CLAVIN
123 CHEERS ST
BOSTON MA 08021-2343

The USPS maintains a list of proper abbreviations.[20]

The city and state designations are a redundant safety measure used in the case that the printed ZIP code is illegible or ambiguously written. Since the ZIP code system is such that there is only one street of any name for any ZIP code (ex. there is only one Johnson Street in the 10036 ZIP area), it is possible to exclude the city and state from a mailing label and still have the package delivered, assuming the label is legible.

The formatting of a return address is identical. A common myth[citation needed] is that a comma is required after the city name, but this is not true. (Some style manuals do recommend using the comma when typesetting addresses in other contexts, however.) The Post Office recommends use of all upper case block letters using the appropriate formats and abbreviations and leaving out all punctuation except for the hyphen in the ZIP+4 code to ease automated address reading and speed processing, particularly for handwritten addresses; if the address is unusually formatted or illegible enough, it will require hand-processing, delaying that particular item. The USPS publishes the entirety of their postal addressing standards.[21]

Mail sorting

Mail is collected into plastic tubs before being processed and distributed

Processing of standard sized envelopes and cards is highly automated, including reading of handwritten addresses. Mail from individual customers and public postboxes is collected by mail carriers into plastic tubs. The tubs are taken to a Processing and Distribution Center and emptied into hampers which are then automatically dumped into a Dual Pass Rough Cull System (DPRCS). As mail travels through the DPRCS, large items, such as packages and mail bundles, are removed from the stream. As the remaining mail enters the first machine for processing standard mail, the Advanced Facer-Canceler System (AFCS), pieces that passed through the DPRCS but do not conform to physical dimensions for processing in the AFCS (i.e. large envelopes or overstuffed standard envelopes) are automatically diverted from the stream. Mail removed from the DPRCS and AFCS is manually processed or sent to parcel sorting machines.

In contrast to the previous system, which merely canceled and postmarked the upper right corner of the envelope, thereby missing any stamps which were inappropriately placed, the AFCS locates indicia (stamp or metered postage mark), regardless of the orientation of the mail as it enters the machine, and cancels it by applying a postmark. Detection of indicia enables the AFCS to determine the orientation of each mailpiece and sort it accordingly, rotating pieces as necessary so all mail is sorted right-side up and faced in the same direction in each output bin. Mail is output by the machine into three categories: mail already affixed with a bar code and addressed (such as business reply envelopes and cards), mail with machine printed (typed) addresses, and mail with handwritten addresses. Additionally, machines with a recent Optical Character Recognition (OCR) upgrade have the capability to read the address information, including handwritten, and sort the mail based on local or outgoing ZIP codes.

Mail with typed addresses goes to a Multiline Optical Character Reader (MLOCR) which reads the ZIP Code and address information and prints the appropriate bar code onto the envelope. Mail (actually the scanned image of the mail) with handwritten addresses (and machine-printed ones that aren't easily recognized) goes to the Remote Bar Coding System, an advanced scanning system with a neural net processor that is highly effective at correctly reading almost all addresses.[22] It also corrects spelling errors and, where there is an error, omission, or conflict in the written address, identifies the most likely correct address. When it has decided on a correct address, it prints the appropriate bar code onto the envelopes, similarly to the MLOCR system. RBCS also has facilities in place, called Remote Encoding Centers, that have humans look at images of mail pieces and enter the address data. The address data is associated with the image via an ID Tag, a fluorescent Barcode printed by mail processing equipment on the back of mail pieces.

If a customer has filed a change of address card and his or her mail is detected in the mailstream with the old address, the mailpiece is sent to a machine that automatically connects to a Computerized Forwarding System database to determine the new address. If this address is found, the machine will paste a label over the former address with the current address. The mail is returned to the mailstream to forward to the new location.

Mail with addresses that cannot be resolved by the automated system are separated for human intervention. If a local postal worker can read the address, he or she manually sorts it out according to the zip code on the article. If the address cannot be read, mail is either returned to the sender (first class mail with a valid return address) or is sent to one of three Mail Recovery Centers in the United States (formerly known as Dead Letter Offices, originated by Benjamin Franklin in the 1770s) where it receives more intense scrutiny, including being opened to determine if any of the contents are a clue. If no valid address can be determined, the items are held for 90 days in case of inquiry by the customer; and if they are not claimed then they are either destroyed or auctioned off at the annual Postal Service Unclaimed Parcel auction to raise money for the service.

Once the mail is bar coded, it is automatically sorted by a Delivery Bar Code System that reads the bar code and determines the destination of the mailpiece to postal stations. Items for local delivery are retained in the postal station while other items are trucked to either the appropriate station if it is within approximately 200 miles, or the airport for transport to more distant destinations. Mail is flown, usually as baggage on commercial airlines, to the airport nearest the destination station, then at a nearby processing center the mail is once again read by a Delivery Bar Code System which sorts the items into their local destinations, including grouping them by individual mail carrier. After the September 11, 2001 attacks, only letter-sized mail has been flown on passenger airlines. Packages are solely transported via cargo carriers, most notably FedEx.

Customer services

Online services

The Post Office website provides a wide variety of services which are a fundamental change in availability of services and information. For example, users can look up ZIP codes, and purchase postage if they have an account. The domain usps.com attracted at least 159 million visitors annually by 2008 according to a Compete.com survey.

Customer conveniences

The Postal Service provides many convenient services for individual and business customers. One example is the address forwarding service. Customers can fill out a form to forward mail to a new address, and can also send preprinted forms to any of their frequent correspondents.

Major mail products and services

USPS contractor-driven semi-trailer truck seen near Mendota, California
USPS vehicle advertising E85 alcohol fuel, Saint Paul, Minnesota
File:Pbalson 20060527 IMG 3612.JPG
USPS Flexible Fuel Vehicles parked at the post office in Conneaut, Ohio
USPS service delivery truck in a residential area of San Francisco, California
A Long Life Vehicle or LLV used in suburban areas, seen in Guam
USPS Dodge Caravan used for residential delivery in Omaha, Nebraska

The U.S. Postal Service announced changes to the classes of domestic mail and select postage rate increases effective July 1, 1996. Rates for single-piece first-class, single-piece Standard Mail (formerly third- and fourth-class), and international mail classes did not change. The following general description of each new mail class and the enclosed rate scales are provided for your information in determining postage costs for all mailings made on or after July 1, 1996.

U.S. Mail is delivered Monday through Saturday, with the exception of observed federal holidays.

First-class mail

First-class mail was retained in the 1996 restructuring, but divided into two new mail subclasses: Automation and Nonautomation.

  • The Automation mail subclass must be 100-percent delivery point barcoded and certified every six months for addressing and presort accuracy.
  • The Nonautomation mail subclass is the same as the previous first-class. However, bulk mailers are now required to certify the accuracy of the five-digit ZIP Codes at least once a year, and the customer address mail list must be updated at least every six months.

In 2007, First-Class Mail rates were restructured again, this time with rates based on shape along with weight.

  • Cards/Letters: Least changed. A card must be between 5" x 3.5" x .007" and 6" x 4.25" x .016" and is charged 27 cents. An envelope must be between 5" x 3.5" x .007" and 11.5" x 6.125" x .25". As of June 2008, this rate is 42 cents for the first ounce and 17 cents for each ounce above that, up to 3.5 ounces. If any of these dimensions are above these, the mailpiece goes to the next higher rate, Large Envelope (Flats)
  • Large Envelope or Flat: If a mailpiece is too big for Letter Rate, it goes up to this rate. The maximum dimensions of this are 15" x 12" x .75" and is charged 80 cents for the first ounce and 17 cents for every ounce above that up to 13 ounces. If any one of the dimensions are exceeded for Large Envelope, or are too rigid, nonrectangular/square, or not uniformely thick, the mailpiece is bumped up to parcel rates.
  • Packages or Parcels: If a mailpiece is too large for Large Envelope rate, it goes up to this rate. The length + width must not exceed 108 inches, and weight must not exceed 13 ounces. The rate for this level is $1.13 for the first ounce and 17 cents for every ounce thereafter.

Periodicals

Restructured from Second-Class Mail in 1996, the Periodicals class in general retains the same mailing requirements except for more stringent requirements to qualify for the automation rates. If the mail piece does not qualify for automation rates, the mailer must use the more expensive nonautomation rates for respective sorting levels. Mailers must change the second-class endorsement to Periodicals by July 1, 1996, in order to comply with reform requirements.

Standard Mail

Restructured from Third-Class Mail and Fourth-Class Mail in 1996, and used mainly for businesses, Standard Mail has these requirements:

  • Minimum 200 pieces per mailing
  • Must weigh less than 1 lb (454 g)
  • No return service unless requested (an additional fee is charged for return service)
  • Not for personal correspondence, letters, bills, or statements
  • Annual fee

Third- and fourth-class mail was restructured in 1996 into Standard Mail (A) and Standard Mail (B):

Standard Mail (A) consists of three new mail subclasses: Automation, Enhanced Carrier Route, and Regular. The minimum bulk mailing requirement of 200 addressed pieces or 50 pounds of addressed pieces remains the same as under previous third-class mail rules, but now requires mail list certification.

  • The Automation mail subclass must be 100-percent delivery point barcoded (11 digits) for letters. The ZIP+4 barcode is acceptable for flats. The carrier routes and coding accuracy for barcoded addresses must be certified quarterly and semi-annually, respectively.
  • The Enhanced Carrier Route mail subclass requires that the basic carrier route be in a line of travel sequence and that the high density and saturation rate mail be in walk sequence to qualify for the respective rates.
  • The Regular mail subclass must be certified annually for five-digit ZIP Code accuracy.

Standard Mail (B) consists of the following mail subclasses: Parcel Post, Bound Printed Matter, Special Standard Mail, Library Mail, and Nonprofit. The latter two subclasses are not authorized for government use. The mailing requirements for this mail class remain unchanged from fourth-class mail. However, the mail piece must bear the sender's return address, and the delivery address must include the correct ZIP Code. Special fourth-class mail was renamed Special Standard Mail, and the basic requirements for its use remain the same.[23]

Bulk Mail

Used for businesses to send large quantities of mail.

  • Can be First-Class Mail, Standard Mail, Bound Printed Matter, Media Mail, or Parcel Post
  • Discounted rates
  • Annual fee required (For each mail class used)
  • Enforced rules about mailpiece quality, address format, and address quality.
  • May require additional work by the sender, such as certified address matching and pre-sorting by ZIP Code or walk sequence.
  • Mail must usually be brought to a Bulk Mail Entry Unit post office.

Parcel Post

Used to send packages weighing up to 70 pounds (31.75 kg)

  • Delivery standards are 10-14 business days except to Alaska and Hawaii, where container ships carry mail and may take as long as five weeks
  • Rates based on distance, weight, and shape
  • Delivery to every address in the United States, including PO Boxes and Military Addresses.

Media Mail

Formerly (and colloquially, still) known as "Book Rate", Media Mail is used to send books, printed materials, sound recordings, videotapes, CD-ROMs, diskettes, and similar, but cannot contain advertising. Maximum weight is 70 pounds (31.75 kg).

  • Delivery standards are 5–9 business days
  • Rates based on weight
  • Much cheaper than Parcel Post, and roughly the same transit time
  • Postage can be paid using any method except precanceled stamps

Library Mail

Same as Media Mail, but receives an additional discount and may be used only for books or recordings being sent to or from a public library, museum, or academic institution.

Bound Printed Matter

Same as Media Mail but it is used to mail permanently-bound sheets of advertising, promotional, directory or editorial material such as catalogs and phonebooks. It may be slightly cheaper than Media Mail rates. Observations:

  • Package can weigh up to 15 lb.
  • Sheets must be permanently-bound by secure fastenings such as staples, spiral binding, glue or stitching.
  • At least 90% of the sheets must be imprinted by any process other than handwriting or typewriting.
  • Mail must be marked "return service requested" to receive undeliverable back. Mail without this marking will be disposed of.
  • Postage may be applied by PC postage, permit imprint, or stamps, but cannot be bought at a retail counter, effective May 14, 2007.

Priority Mail

Priority Mail is an expedited mail service with a few additional features.

  • Average delivery time is 2–3 days (not guaranteed)
  • Flat rate envelopes and boxes available (one rate for whatever you put in the envelope, though the envelope's seal must be the primary method of enclosure)[24]
  • Packages up to 70 pounds (31.75 kg)
  • Label can be printed online
  • Delivery to any address in the United States
  • Dimensional weight is used along with actual weight for all parcels above 1 cubic foot

Registered Mail

According to the USPS's Domestic Mail Manual, Registered Mail is "the most secure service that the USPS offers" and is used to send (often in combination with insurance) high-value items such as jewelry or coins, sensitive or irreplaceable paperwork,[25] and DoD classified information up to the SECRET level.[26] Items sent via Registered mail are tracked via a system of receipts as they move through the mail system, and they can be tracked electronically by the sender via phone or through the USPS's web site. Items sent via Registered mail are transported to the Processing and Distribution Center in a sealed container, and once there are kept separate from all other mail in a location with secure access. Every time the item is handled, this is noted in a ledger.

  • Delivery time is about the same or longer than First Class, and is not guaranteed
  • Parcels or letters must meet the mailing standards for First Class mail, including minimum size
  • Must be presented to a clerk in person at a Post Office, cannot be put into an on-street box or rural pickup box
  • Cannot be Business Reply Mail

Express Mail

Express Mail is their fastest mail service.

  • Typically overnight or second-day delivery
  • Delivery to most, but not all, US locations 365 days a year
  • Flat rate envelope available
  • Packages up to 70 pounds (31.75 kg)
  • Guaranteed on-time delivery or the postage is refunded subject to conditions

Postal money orders

  • Provide a safe alternative to sending cash through the mail
  • Money orders are cashable only by the recipient, just like a bank check. One of the reasons for the growing popularity of money orders is that, unlike a personal bank check, they are pre-paid and therefore cannot bounce.[27] [citation needed]

Global services

Formerly, USPS International services were categorized as Airmail (Letter Post), Global Priority, Global Express, and Global Express Guaranteed Mail. In May 2007, USPS restructured international service names to correspond with domestic shipping options. Letter post is now 1st Class International, Airmail Parcel post is now Priority Mail International. Global Express is now Express Mail International. GEG remains the same. One of the major changes in the new naming and services definitions is that USPS-supplied mailing boxes for Priority and Express mail are now allowed for international use. Also, Priority Mail International Flat-Rate has been introduced, under the same service that was previously Global Priority. These services are offered to ship mail and packages to almost every country and territory on the globe. Ironically, the USPS provides much of this service by contracting with FedEx.[28]

On May 14, 2007, the United States Postal Service canceled all outgoing international surface mail (sometimes known as "sea mail") from the United States, citing increased costs and reduced demand due to competition from airmail services such as FedEx and UPS.[29] The decision has been criticized by the Peace Corps and military personnel overseas, as well as independent booksellers and other small businesses who rely on international deliveries.

Airline and rail division

The United States Postal Service does not directly own or operate any aircraft or trains. The mail and packages are flown on airlines with which the Postal Service has a contractual agreement. The contracts change periodically. Depending on the contract, aircraft may be painted with the USPS paint scheme. Contract airlines have included: Emery Worldwide, Ryan International Airlines, FedEx Express, Rhoades Aviation, and Express One International. The Postal Service also contracts with Amtrak to carry some mail between certain cities such as Chicago and Minneapolis-St. Paul.

Sunday mail delivery

Until 1912, mail was delivered 7 days a week. As the postal service grew in popularity and usage in the 1800s, local religious leaders were noticing a decline in Sunday morning church attendance due to local post offices doubling as gathering places. These leaders appealed to the government to intervene and close post offices on Sundays.[30]

This is a matter of some controversy. Supporters of no-Sunday delivery believe that the post office is closed to prevent a government subsidized agency from forcing Christians to work on Sunday, a protection of religious freedom. Those who wish to reinstate Sunday delivery believe the government used its power to take "competition" away from churches, and point out that Christians and those of any other belief work for the post office voluntarily (and that no exemption has been put in place for the holy days of other faiths); therefore, it is seen by some as a violation of separation of church and state.

As a result of this intervention by the government, U.S. Mail (with the exception of Express Mail[31]) is not delivered on Sunday, with the exception of a few towns in which the local religion has had an effect on the policy.[citation needed] U.S. Mail is delivered Monday through Saturday, with the exception of observed federal holidays.

Add-on services

The Postal Service offers additional services for some types of mail.

Signature confirmation

  • Confirms delivery with signature
  • Recipient's first initial and last name is typographically displayed online
  • Recipient's signature is kept on file
  • Only available with First Class Mail parcels, Priority Mail, and Package Services (Media Mail, Parcel Post, and Bound Printed Matter)

Insurance

  • Provides package with insurance from loss or damage while in transit
  • Available for amounts up to $5,000
  • Covers material losses only minus depreciation

Certified Mail

Collect On Delivery (C.O.D.)

  • Allows merchants to offer customers an option to pay upon delivery
  • Insurance comes included with fee
  • Amount to be collected cannot exceed $1,000
  • Available for First-Class Mail, Express Mail, Priority Mail, and Package Services (Parcel Post, Bound Printed Matter, and Media Mail).

Air Mail and Pony Express trademarks

In 2006 the Postal Service registered traditional trademarks Pony Express and Air Mail.[32]

Postage stamps

All unused U.S. postage stamps issued since 1861 are still valid as postage at their indicated value. Stamps with no value shown or denominated by a letter are also still valid at their purchase price.

The cost of mailing a letter increased to 41 cents in 2007, but the Post Office now offers a "forever" stamp. This stamp will be sold at the standard rate, but will always be valid for 1st class mail (1 oz and under), no matter how rates rise in the future.[33] First class postage increased to 42 cents on May 12, 2008.[34]

All U.S. postage stamps and other postage items that were released before 1978 are in the public domain. Effective 1979, U.S Copyright Office Practices section 206.02(b) holds that "Works of the U.S. Postal Service, as now constituted, are not considered U.S. Government works."[35] Here, the U.S. Copyright Office has clarified that works of the U.S. Postal Service, of the government of the District of Columbia, or of the government of Puerto Rico are not "works of the U.S. government" and thus are subject to copyright. Thus, postal service holds copyright to such materials released after 1978 under Title 17 of the United States Code. Written permission is required for use of copyrighted postage stamp images.[36]

Postage meters

PC postage

In addition to using standard stamps, postage can now be printed from a personal computer using a system called Information Based Indicia. Authorized providers of PC Postage are:

Other electronic postage payment methods

Electronic Verification System (eVS) [37] is the Postal Service's integrated mail management technology that centralizes payment processing and electronic postage reports. Part of an evolving suite of USPS electronic payment services called PostalOne! [38], eVS allows mailers shipping large volumes of parcels through the Postal Service a way to circumvent use of hard-copy manifests, postage statements and drop-shipment verification forms. Instead, mailers can pay postage automatically through a centralized account and track payments online.

Beginning August 2007, the Postal Service began requiring mailers shipping Parcel Select packages using a permit imprint to use eVS for manifesting their packages. Currently, the list of USPS "Approved eVS Mailers"[39] includes:

Customized postage

The text on the back of this stamp reads: "Our customers include 54 million urban and 12 million rural families, plus 9 million businesses."

Customers can also use their own pictures or images to print their very own customized postage products using one of the vendors listed below. Customized postage is valid U.S. postage and can be used just like a stamp. Customized postage can be ordered in all first-class rates, as well as in the Priority Mail rate.

Affiliation with Online Postage Providers

In addition to the USPS Click-N-Ship service, the USPS has partnered with other companies such as Endicia and Pitney Bowes. Endicia provides the technology that allows Click-N-Ship to print postage and Endicia licenses this technology to individual shippers through software applications. Similarly, Pitney Bowes allows PayPal to offer postage label printing with the services the site has to offer. In PayPal's case, a user can print postage on PayPal and have the costs deducted from their PayPal account or a linked bank account. With either service, the seller may then drop off the parcel at a location accepting parcels or request pick-up at the address of origin.

Sponsorships

Beginning in 1996, the USPS was head sponsor of a professional cycling team bearing its name. The team featured Lance Armstrong, seven-time winner of the Tour de France. The sponsorship ended in 2004, when the Discovery Channel stepped in as the main sponsor and renamed the team as the Discovery Channel Pro Cycling Team.

Employment in the USPS

The USPS employs more people than any company in the United States except Wal-Mart. It employed 790,000 personnel in 2003, divided into offices, processing centers, and actual post offices. USPS employees are divided into three major crafts according to the work they engage in:

  • Letter Carriers, also referred to as mailmen or mail-carriers; are the public face of the USPS. As the front line, carriers are routinely pressured to move faster, work harder, and perform more tasks in a timed manner. The most stressful of crafts, carriers are watched, timed and inspected more than any other employees.
  • Mail handlers and processors often work in the evening and night to prepare standard mail and bulk goods for the carriers to deliver. Work is physically strenuous, especially for mail handlers; many mailbags loaded from and onto trucks weigh as much as 70 pounds (32 kg).
  • Clerks sort and/ or case first and second class mail as well as standard and bulk rate mail. Clerks also work in the post offices, handling customer needs, receiving express mail, and selling stamps. DCOs (Data Conversion Operators), who encode address information at Remote Encoding Centers, are also members of the clerk craft.

Other types of positions in the USPS (other than management) include:

  • Maintenance and Custodians, who see to the overall operation and cleaning of mail sorting machines, work areas, public parking and general facility operations.
  • TEs (Transitional Employees), who are hired in seasonal intervals as part-time workers with lower wages, no benefits, and can often work up to 12hrs a day, 7 days a week if needed.
  • The most recent contract adopted by the NALC (National Association of Letter Carriers) has eliminated the 'casual' carrier position. Casuals continue to exist in other crafts, however.

Though USPS employs many individuals, as more Americans send information via electronic mail, fewer postal workers are needed to work dwindling amounts of mail. Post offices and mail facilities are constantly downsizing, replacing craft positions with new machines and eliminating mail routes. Thus, postal hiring has been criticized as sporadic. Competition for new, full-time, salaried positions can be highly intense.

Environmental Record

The United States Postal Service has been given the WasteWise Partner of the Year eight times. USPS is also the only shipping/ mailing company in the United States that has received the Cradle to CradleSM certification, which they received in 2007. [40]In order to receive this certification, the company’s products undergo intense reviews in many areas including: the use of renewable energy and efficient water use during production, and strategies for social responsibility, among others. [41]

The USPS is taking more than 500 old postal trucks off of the road and replacing them with newer, larger trucks, which will numerous benefits for the environment: (1) decreasing the amount of CO2 emissions by replacing the vintage vehicles with cleaner, more fuel efficient year 2000 vehicles, (2) the use of larger vehicles will reduce the number of miles that USPS vehicles travel. [42] In addition to this environmental initiative, the USPS recycles about 2 trillion pounds of plastic, paper, and other materials yearly.


Public reputation

As violent ("Going Postal")

In the early 1990s, widely publicized workplace shootings by disgruntled employees at USPS facilities led to a postal regulation that prohibits the possession of firearms in all postal facilities. Due to media coverage, postal employees gained a reputation among the general public as being mentally ill. The USPS Commission on a Safe and Secure Workplace found that "Postal workers are only a third as likely as those in the national workforce to be victims of homicide at work."[43] This stereotype in turn has influenced American culture, as seen in the slang term "going postal" (see Patrick Sherrill for information on his August 20, 1986, rampage) and the computer game Postal. Also, in the opening sequence of Naked Gun 33⅓: The Final Insult, a yell of "Disgruntled postal workers" is heard, followed by the arrival of postal workers with machine guns. In an episode of Seinfeld, the character Newman, who is a mailman, explained in a dramatic monologue that postal workers "go crazy and kill everyone" because the mail never stops.

As dedicated (Neither snow nor rain nor heat nor gloom of night...)

Farley post office in NYC with quotation inscribed above the columns.

Lines supposedly from the Ancient Greek historian Herodotus, "Neither snow nor rain nor heat nor gloom of night stays these couriers from the swift completion of their appointed rounds," are engraved on the exterior of the U.S. Postal Service building in New York City; they are often erroneously cited as the official motto of the USPS. The translation may be a slightly more poetical rendition of the original text, though the same sentiment is expressed.[44]

The postman in the animated television program Garfield and Friends is so dedicated to delivering mail past Garfield's elaborate traps that he attempts to deliver the mail in a tank. He professes a simple love of being greeted as he delivers the mail.

On the popular television show Cheers, Cliff Clavin has portrayed himself as a dedicated postal worker on many occasions. The misconception of postal workers always drinking led to new postal regulations that made drinking in a bar while in uniform a fireable offense.

In Lucifer's Hammer a dedicated postal worker goes about his rounds even though a comet has just hit the earth.

In The Postman the titular character catalyzes a rebirth of civilization by donning the uniform and pretending to be a letter carrier from a post-apocalyptic United States government.

In contrast, on the popular television program Seinfeld, Jerry's neighbor Newman, a letter carrier, refused to deliver mail when it rained. This is much to the dismay of George Costanza, who is unable to remember the whole of the famous quotation and misquotes it as "neither rain, nor sleet...", pointing out to Newman that rain is the first weather phenomenon mentioned.

In the Arts

  • In the 1947 classic, Miracle on 34th Street, as well as subsequent versions of the movie, the identity of Kris Kringle (played by Edmund Gwenn), as the one and only "Santa Claus" was validated by a state court, based on the delivery of 21 bags of mail (famously carried into the courtroom) to the character in question. The contention was that it would have been illegal for the United States Post Office to deliver mail that was addressed to "Santa Claus" to the character "Kris Kringle", unless he was, in fact, the one and only Santa Claus. Judge Henry X. Harper (played by Gene Lockhart), ruled that since the US Government had demonstrated (through the delivery of the bags of mail) that Kris Kringle was Santa Claus, then the State of New York did not have the authority to overrule that decision.
  • Elvis Presley honored the Postal Service twice, with his single Return to Sender, and to a lesser extent with U.S. Male.
  • In Seinfeld, Newman is an employee at the USPS, which is portrayed in the series as a powerful, nefarious organization. He claims that ZIP codes are meaningless, no mail carrier has successfully delivered more than 50% of their mail, a feat he compares to the 3-minute mile, and that several postal workers go on killing sprees because, as he puts it, "the mail never stops." In one episode, Cosmo Kramer is abducted by Post Office security men for running an anti-mail campaign after he realizes the Postal Service has become obsolete.
  • At the beginning of the sci-fi sequel Men In Black II from 2002, Tommy Lee Jones' character is working at a United States Post Office as he is no longer active as Agent K and had all his memory erased.

See also

Unions of the U.S. Postal Service

Gallery of USPS post offices

References

  1. ^ Frequently Asked Questions (FAQs) Postal Museum
  2. ^ United States Postal Serv. v. Flamingo Indus. (USA) Ltd., 540 U.S. 736 (2004).
  3. ^ a b c d Template:PDFlink, United States General Accounting Office, September 1996, GAO/GGD-96-129B Volume II Private Express Statutes
  4. ^ a b McEachen, William A. Economics, Thomson South-Western (2005), page 208
  5. ^ Cohen, Ferguson, Waller, and Xenakis, Template:PDFlink, Office of Rates, Analysis and Planning, U.S. Postal Rate Commission, November 1999
  6. ^ Template:PDFlink USPS Publication 542 (June 1998)
  7. ^ Geddes, Rick. Opportunities for Anticompetitive Behavior in Postal Services, American Enterprise Institute AEI Online (http://aie.org) (2003)
  8. ^ Linn's Weekly Stamp News, "'Father of 3-cent Stamp' Spooner fought Post Office", Feb-March 1983, retrieved 10 Oct 2007
  9. ^ Hull, Gary. The Abolition of Antitrust, Transaction Publishers, 2005, p. 76
  10. ^ USPS History: The Pony Express
  11. ^ The Cato Journal, Vol. 15 No. 1, THE CHALLENGE TO THE U.S. POSTAL MONOPOLY, 1839-1851, Kelly B. Olds, retrieved 10 Oct 2007
  12. ^ Friedman, Milton & Rose D. Capitalism and Freedom, University of Chicago Press, 1982, p. 29
  13. ^ "Privatize This" by Sam Ryan, in The National Review, online March 7, 2005,
  14. ^ Postal Regulation and Worksharing in the U.S., Robert H. Cohen, Matthew Robinson, Renee Sheehy, John Waller, Spyros Xenakis, December 2004
  15. ^ Postmaster general foresees end to mail monopoly, Randolph E. Smith, Associated Press, Athens Daily News (Online Athens)
  16. ^ "Who We Are". USPS.com. Retrieved 2008-03-31. {{cite web}}: Check date values in: |accessdate= (help); Cite has empty unknown parameters: |month= and |coauthors= (help)
  17. ^ Geddes, Rick (2003-05-28). "Opportunities for Anticompetitive Behavior in Postal Services". AEI Online. Retrieved 2008-03-31. {{cite web}}: Check date values in: |accessdate= (help); Cite has empty unknown parameters: |month= and |coauthors= (help)
  18. ^ Glossary of Postal Terms
  19. ^ A Customer's Guide to Mailing
  20. ^ USPS list of abbreviations
  21. ^ USPS postal addressing standards
  22. ^ usps.com/strategicplanning/cs05/chp2_009.html
  23. ^ gpo.gov/customer-service/cir409.html
  24. ^ USPS flat rate shipping information
  25. ^ USPS Domestic Mail Manual, 503 Extra Services, retrieved 10 Oct 2007
  26. ^ Executive Order No. 10501
  27. ^ Money order, post office, Thailand, Bangkok, Thai
  28. ^ USPS press release, 8 June 2004, Release No. 40, FEDEX TO DELIVER PREMIUM POSTAL INT'L SERVICE, retrieved 10 Oct 2007
  29. ^ USPS International Mail - Frequently Asked Questions, retrieved 10 Oct 2007
  30. ^ About.com, "Sunday Mail Service in a Christian Nation", Austin Cline, 19 February 2006, retrieved 10 Oct 2007
  31. ^ USPS - Express Mail Delivery Chart, retrieved 10 Oct 2007
  32. ^ U.S. Postal Service Expands Licensing Program News Release #06-043 June 20, 2006
  33. ^ Postal Rates Set to Go Up on May 14. March 20, 2007.
  34. ^ New Prices Coming May 12, 2008
  35. ^ U.S Copyright Office Practices section 206.02(b)
  36. ^ USPS - Non-Commercial Licensing, retrieved 10 Oct 2007
  37. ^ Advanced Preparation and Special Postage Payment Systems - Manifest Mailing System - Electronic Verification System
  38. ^ USPS Memo To Mailers - August 2006 "Making It E-Easy For High-Volume Shippers"
  39. ^ Approved USPS eVS Mailers
  40. ^ http://inventorspot.com/articles/the_postal_service_goes_greener_12792 Iventorspot Retrieved May 12, 2008
  41. ^ http://www.bell-inc.com/about/news_detail.lasso?id=44 Bell Incorporated Retrieved May 12, 2008
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