Comparison of issue-tracking systems: Difference between revisions
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Revision as of 13:49, 1 December 2008
This page contains both issue and bug tracking systems. The distinction is uncertain in some cases, so have a look at the other category as well when missing an entry.
Issue tracking systems
System | Creator | License | Implementation language |
User interface |
Back end | Source code revision control system integration[1] | Dynamic documentation integration/generation | Test planning integration | Customizable workflow | Unicode support | LDAP user authen. | Custom Fields | Email Integration (Both ways) [2] |
---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Assembla | Assembla | free,commercial | Ruby | Web interface, e-mail integration | MySQL | Subversion, Git, Mercurial | Wiki(textile, markdown,html) | Yes | Yes | Yes | Yes | ||
Atadesk | Ataminds | proprietary | C#, ExtJS | Web interface, e-mail integration | SQL Server | automatic exporting to Excel | Yes | Yes, two-way | |||||
A.InformUP | A.InformUP.com | Proprietary | ASP.NET, C# | Windows, Web, e-mail | Access|SQL Server 2005 Express | Yes | Yes | Yes | Yes | Yes | Yes | Yes | |
Avalon | Vermont Whisper | proprietary | VB.Net | Windows | Microsoft SQL Server 2008 or newer | No | Yes, Parallel Task Workflows | Yes | |||||
ConSol CM | ConSol Software | proprietary | Java | Web, e-mail, Web services, | Microsoft SQL Server, Oracle, DB2 | configurable reporting (Crystal Reports), export to MS Excel (CSV) | Yes GUI-based, Extensive and dynamic |
Yes | Yes | Yes | Yes Outbound SMTP, Inbound POP3, IMAP | ||
DevTrack | TechExcel | proprietary | C++, C#, ISAPI | Windows client, Web, e-mail, Web services | SQL Server, MySQL, Oracle, Access | CVS, Subversion, Perforce, Microsoft Team Server, AccuRev, Visual SourceSafe, ClearCase | reporting engine | Integrated with DevTest for test management | Yes | Yes | Yes | Yes | Yes |
doTask! | doTask! | Free, Сommercial | C# | Windows client | MySQL | Integration with any wiki | Yes | ||||||
Eventum | MySQL AB | GPL | PHP | Web, E-mail, IRC | MySQL | Statistical reports, report writer | Yes Extensive and dynamic |
Yes | No (instructions are available for adding it, though) |
Yes | Yes Outbound (S)SMTP, Inbound (S)POP3, IMAP4 (SSL/TLS) | ||
ExtraView | ExtraView Corp. | proprietary, hosted | Java | Web, Email, Web services, Programmable API | Oracle, MS SQL Server, MySQL | CVS, Subversion, Perforce | Statistical reports, flexible filtering engine for reporting, export to MS Excel, PDF, CSV, HTML, integrated charting, configurable dashboards, knowledgebase, workflow/process definition | Yes | Yes GUI-based, Extensive and dynamic, custom workflow, Rules Engine |
Yes GUI-based localization - can support unlimited number of concurrent languages on a per-user configurable basis. | Yes Active Directory or LDAP out of the box. Easy to configure for any custom authentication scheme |
Yes Unlimited number of custom fields - many different types (text, list, popup, date, day, number, image, html area, text area) including validation of data type and composition. | Yes Outbound (S)SMTP, Inbound (S)POP3, (SSL/TLS) |
fixx | hedgehog lab | proprietary | Java | Web, REST, e-mail | DB2, Firebird, HSQLDB, MaxDB, MySQL, Oracle, PostgreSQL, SQL Server, Sybase ASA | flexible filtering engine for reporting, export to MS Excel, PDF, CSV, XML | Yes | ||||||
FogBugz | Fog Creek Software | proprietary | ASP/VBScript on Windows, PHP on Mac and Linux. | Web, e-mail, REST, RSS | Microsoft Jet, SQL Server, MySQL | Yes | Integrated rich text wiki. | Yes | Yes | ||||
GLPI | Indepnet | GPL | PHP | Web, e-mail | MySQL | Knowledge Base,Asset Management done via OCS Inventory | Yes | Yes | Yes | Yes | Yes | ||
h2desk | Heathco | propietary | PHP | Web, e-mail, RSS | MySQL | Email management, trouble tickets, knowledge base, troubleshooter, file manager, auto-responders, reporting | Yes | Yes | Yes | Yes | Yes | ||
HelpSpot | UserScape | proprietary | PHP | Web, e-mail, RSS, API | SQL Server, MySQL, PostgreSQL | reporting: integrated charts and reports, export to Excel | Yes | Yes | Yes | Yes | |||
IBM Rational ClearQuest | Rational Software | proprietary | kernel: executables for several platforms; hooks: Perl and Visual Basic | Web, Windows client, e-mail | IBM DB2, Oracle, SQL Server, Access, Sybase ASA | ClearCase AccuRev | reporting: integrated charts and interface to Crystal Reports | Yes | Yes | Yes | Yes | Yes | Yes |
Instant Business Network | Mediachase | Hosted version or local server package | C# | Web, Optional Windows client for secure messaging, MS Office integration | SQL Server | CVS, Team Foundation Server | Reporting: Canned as well as Custom Reports available | Yes | Yes | Yes | Yes | Yes | Yes |
IssueNet | Elsinore Technologies Inc. | proprietary | ASP.NET, C#, C++ | Web, Winforms, E-Mail, Outlook plugin, Visual Studio plugin, | SQL Server | Subversion, Visual SourceSafe, Perforce | Advanced reporting, configurable dashboards, Microsoft Project integration | Yes | Yes | Yes | Yes | Yes | |
IssueTrackerProduct | Peter Bengtsson | ZPL | Python | Web, e-mail | |||||||||
Issuetrak | Issuetrak Inc. | hosted, proprietary | ASP | Web | Microsoft SQL Server | Yes | Yes | Yes | Yes Active Directory | Yes | Yes Inbound and Outbound | ||
itracker | itracker.org | LGPL | Java | Web | MySQL (Hibernate) | No | No | No | Yes | Yes | Yes | Yes | No |
Issue Tracking Anywhere | Dynamsoft Corporation | Hosted, Proprietary | ASP.NET, C# | Web | Microsoft SQL Server | reporting: integrated charts and reports | Yes | Yes | No | Yes | Yes | ||
IssueView | IssueView | proprietary | ASP.NET, C# | Windows, Web, Mobile, Email | SQL Server, Access | .xsl based Reporting, charts, graphs | Extensive, Configurable, Execute SQL. Stored Procs | Yes | Yes Active Directory | Yes | Yes Inbound and Outbound | ||
Liberum Help Desk | Doug Luxem | GPL | ASP | Web | SQL Server, Access | ||||||||
LibreSource | Artenum | GPLv2 | HTML/Java on all platforms | Web | PostgreSQL | Subversion, LibreSource Synchronizer | Yes | ||||||
k Systems Management Appliances [1] | KACE | proprietary | PHP | MySQL, Apache | [MySQL] | Yes | Yes | Yes | Yes | Yes | |||
Open Project Manager | Free Hosting | GPLv2 | Java, Javascript, AJAX | Web | MySQL, PostgreSQL, SQL Server | No | Yes Velocity, Iterations planning | No | Yes fully customazible, buttons | Yes | No | Color Labels | Yes Outbound SMTP, (SSL/TLS) |
QueWeb | Queplix Corp. | GPLv2 and Enterprise | Java, J2EE, Google Web Toolkit GWT | Web Thin Client | MySQL, PostgreSQL, SQL Server, Oracle, Informix, Sybase,DB2 | CVS, Subversion, Perforce, Microsoft Team Server, AccuRev, Visual SourceSafe, ClearCase | Yes XLS adhoc reporting, export XML, PDF, HTML, Excel, Word | Yes Dynamic Workflow Engine, Auto-conversion from legacy | Yes | Yes Single Sign on, SSL, Kerberos, 128 bit encryption | Full IDE support (Eclipse or IDEA), XML Metadata designer | Yes Inbound and Outbound, Email Routing, Ticket Autocreation | |
SupportSuite | Kayako | proprietary | PHP | Web, e-mail, SMS, WAP | MySQL | e-mail management, ticket-based help desk, live chat, knowledgebase, troubleshooter, file management, reporting | Yes | Yes | Yes | Yes | Yes | ||
TagTicket | TagTicket Ltd | Commercial | PHP | Web, RSS, Email | MySQL | Yes Ticket & File Tagging. Knowledge Base Creation | Yes | Yes | |||||
Target Helpdesk Software | Target Helpdesk | Proprietary | .NET | Windows, Web, e-mail | SQL Server 2005 Express and Enterprise | Yes | Yes | Yes | Yes | Yes | Yes | Yes | |
Team Foundation Server | Microsoft | Proprietary, Commercial | .NET | Web, Windows, Visual Studio, MS Excel, MS Project | MS SQL Server | Team Source | Yes - workflow definitions, process documentation | Yes | Yes - | Yes | Yes - Active Directory | Yes - | Yes |
Mojo Helpdesk | Metadot Corp. | online / hosted only | Ruby on Rails, AJAX | Web, e-mail | RSS, API, Web service | Yes | Yes | Yes | Yes | Yes | Yes | Yes | |
OTRS | otrs.org | GPL | Perl | Web/E-Mail | MySQL, PostgreSQL, Oracle, SQL Server | Advanced reporting, configurable dashboards | Yes | Yes | Yes | Yes | Yes | ||
Polarion ALM Enterprise | Polarion Software | proprietary | Java + AJAX OSGi standard | Web (AJAX), Eclipse plug in | Apache HTTP Server , Java Application Server, Portal JSR-168 compatible, Subversion , Web Services, Open API | Subversion | Subversion-based Wiki, CMMI & XP Knowledge base & reports, real-time customizable dashboards, PDF export, Word/Excel export, customizable reports | Yes (using "LiveDoc" feature if test plan is described in Excel; free HP TestDirector Connector available) | Yes | Yes | Yes | Yes | SMTP automatic notifications, create issues from email (Both ways) |
Remedy Action Request System | BMC Software | proprietary | thick Windows client, Web, Web service | Oracle, SQL Server, DB2, Informix, Sybase ASA | With RKM, the Remedy Knowledge Base product from BMC | No | Yes[3] | Yes | Yes | Yes | |||
Request Tracker | Best Practical Solutions, LLC | GPL | Perl | Web, e-mail, command-line | MySQL, PostgreSQL, Oracle | Subversion, CVS | Yes | Yes | Yes[4] | Yes | Yes | ||
Roundup | Ka-Ping Yee, Richard Jones | MIT license (ZPL v 2.0 for the template system) | Python | Web, e-mail, command line | SQLite, MySQL, PostgreSQL | Subversion[5] | wiki can be integrated or linked[6] | Yes | Yes | Yes[7] | Yes | Yes | |
ServiceCenter | Peregrine Systems | proprietary | Web | ||||||||||
SharpForge | XP Software Services | New BSD | C#/.NET | Web, RSS, email, | SQL Server/MSDE, ASP | Subversion | Standard HTML content loaded directly out of the Subversion repository. | No | No | Yes | No | No | No |
Simpleticket | Spur | GPL [2] | Ruby on Rails | Web | MySQL, PostgreSQL | Subversion | |||||||
Spiceworks Desktop | Spiceworks | proprietary, freeware | Ruby on Rails | Web, e-mail | sqlite | asset inventory, reporting, ticket-based help desk | |||||||
TagTicket | TagTicket Ltd | Commercial | PHP | Web, RSS, Email | MySQL | Yes Ticket & File Tagging. Knowledge Base Creation | Yes | Yes | |||||
tBits | Transbit Technologies | proprietary | Java | Windows client, Web, e-mail, Web services, SMS, Tortoise SVN, Outlook plugin, Lotus plugin | SQL Server,Oracle | CVS, Subversion, Perforce, Team Foundation Server, AccuRev, Visual SourceSafe, ClearCase | Reporting engine, Export to Excel, Provide a datasource plugin of BIRT, | Yes | Provides a custom workflow, XML based rules, Java Based Plugins, SLA compliance | Yes | Yes | Yes | Yes. Also provides a Email commands to update each field. |
Teamwork (software) | Open Lab | proprietary, some parts LGPL | Java | Web, e-mail | all relational (uses Hibernate) | Yes. Also Subversion integration. | Yes | Yes | Yes | Yes | Yes | Yes | Yes. Also provides notification engine, actions by e-mail. |
Tele-Support HelpDesk (software) | Resource Dynamics, Inc | commercial, free trial available | Win32 | Windows, Web, EMail | Access, MSSQL | reporting: crystal reports and fast-reports interface. | No | Yes | Yes | No | Yes | Yes | |
ThinMind.com | Shift Technologies, Inc. | Hosted | Microsoft .NET | Web | SQL Server | Flexible PDF reporting and export to CSV, XML, Text | Yes | Yes | No | Yes | No Inbound POP3, IMAP4 | ||
Track-It! Help Desk | Numara Software | Commercial | .NET | Windows | SQL Server, Oracle | Yes | Yes | Yes | Yes | Yes | |||
Tracker | PhaseWare, Inc. | Hosted and Client Server | .NET | Windows | SQL Server 2005 | Yes | Yes | Yes | Yes | Yes | Yes | Yes | |
Unicenter Service Desk (USD) | Computer Associates (CA) | proprietary | C++ | Web, e-mail, API, batch, web services, JAVA client | SQL Server, Ingres, Oracle | reporting: integrated text reports. External MS Access predefined, Crystal report Predefined. | No | Yes | Yes | Yes | Yes | Yes | |
VisionProject | Visionera AB | proprietary | Java | Web (hosted or installed version), e-mail, web service | SQL Server, MySQL | Yes, Subversion | Yes, reporting, scheduled reports by mail, knowledgebase, support center, spam protection, charts, export to PDF, Excel, CSV, XML, MS Project | Yes | Yes | Yes | Yes | Yes | Yes |
Web Help Desk | MacsDesign Studio, LLC | proprietary | Java | Web, e-mail | OpenBase, FrontBase, MySQL, SQL Server, PostgreSQL, Oracle | Dynamic request forms based on category choice, Dynamic auto-routing of request tickets, Auto FAQ generation, Integrated charts and reports, context sensitive help | Yes | Yes | Yes Microsoft Active Directory or LDAP |
Yes | Yes | ||
Wrike | Wrike, Inc. | hosted, proprietary | Java | Web (hosted and installed on own server), email | PostgreSQL | Subversion | real-time customized reports, export to Excel, scheduled reports by mail, alerts, discussions, Gantt charts, | API available for any integration | Yes, unlimited number of workflow templates | Yes | Yes, two-way email integration with any email software | ||
XMsuite | XMsuite.com | online / hosted (free) | .NET | Web, e-mail | MS SQL Server | Yes | Yes | Yes | Yes | Yes | Yes | ||
Zendesk | Zendesk, ApS | proprietary | Ruby on Rails | Web, Web services, RSS, e-mail, REST | MySQL | reporting: integrated charts and reports, export to Excel | Yes | Yes | Yes | Yes, two-way |
Bug tracking systems
System | Creator | License | Implementation language(s) |
User interface |
Back end | Source code revision control system integration[8] | Dynamic documentation integration/generation | Test planning integration | Customizable workflow | Unicode support | LDAP user authen. | Launch Date | Last Update |
---|---|---|---|---|---|---|---|---|---|---|---|---|---|
16bugs | Michele Finotto & Wonsys S.r.l. | proprietary (hosted) | Ruby on Rails | Web & e-mail | N/A (Hosted) | Yes | 03-2006 | 2008 | |||||
A.InformUP | A.InformUP.com | Proprietary | ASP, C# | Windows, Web, e-mail | Access|SQL Server 2005 Express | Yes | Yes | Yes | Yes | Yes | 2005-01-01 | 2008-07-11 | |
AceProject | Websystems, Inc. | proprietary | ASP | Web | Access, SQL Server | 2001 | 2007-10-01 | ||||||
Avalon | Vermont Whisper | proprietary | VB.Net | Windows | SQL Server 2008 or newer | No | Yes, Parallel Task Workflows | Yes | 11-2008 | 2008 | |||
AVS woodpecker issue tracker | AVS GmbH | proprietary | PHP | Web | MySQL | integrated charts and reports | Yes | ||||||
Arctic | Olate Ltd | proprietary | PHP | Web (installed on own server or hosted) | MySQL | ||||||||
BugAware | Jackal Software | proprietary | ASP | Access, SQL Server | Yes | Yes | |||||||
BUGS - the Bug Genie | Ruffdogs | MPL 1.1 | PHP | Web, e-mail | MySQL | reporting: customizable, exportable | |||||||
BugSentry | IT Collaborate | proprietary | |||||||||||
BugTracker.NET | Corey Trager | GPL | ASP.NET/C# on Windows | Web, e-mail | SQL Server, SQL Server Express | Subversion | integrated charts and reports | Yes | Yes | Yes | Yes | 2002 | 2008 |
BugWiki | Text-Decoration:None | Proprietary | PHP | Web (hosted) | SQLite | No | No | No | No | No | No | 2008 | 2008 |
BugZap | Andrey Kapustin, Cybernetic Intelligence | Proprietary | C# | Windows, no Server needed | Proprietary | No | reporting / charts available | Yes | Yes | Yes, rtf support | No | 05-Aug-2008 | 2008 |
Bugzero | WEBsina Software | proprietary | Java | Web, e-mail | JDBC: MySQL, PostgreSQL, Oracle, SQL Server, DB2, Sybase ASA, Access |
CVS, Perforce | source control | Yes, per project | Yes | ||||
Bugzilla | Mozilla Foundation | MPL | Perl | Web, e-mail, RSS, Web service, command-line | MySQL, PostgreSQL | CVS, Subversion, Perforce, AccuRev - (see site for up-to-date list) | reporting: integrated reports and charts, scheduled reports by mail | Testopia | No[9] | Yes | Yes | 1998-09-19 | 2008-08-12 |
Clarity | korzh.com | proprietary | Java | Web | filesystem | Subversion | Yes | ||||||
Collaboa | Johan Sørensen | MIT License | Ruby on Rails | Web | MySQL | Subversion | |||||||
CompassTMS | BBLsolutions | proprietary | [WIN32] | Windows client/server (3-tier), e-mail. Defect management, Change Management, Release Management - integrated with Test Management System. | SQL Server, Oracle | No | Yes | Yes | Yes | Yes | Yes | ||
CVSTrac | D. Richard Hipp | BSD variant | C | Web | SQLite | CVS, Subversion, Git | integrated wiki | ||||||
Debbugs | Debian | GPL | Perl | Web, local, email | Flatfile, BDB indexes | VCS Agnostic, DAK integration | No | No | No | Yes | N/A | ||
Defect Manager | Tiera Software | Free 5-Users | C++, C#, ASP.NET | Windows, Web, local, e-mail | Oracle, SQLServer, Jet Engine (Access database) | VSS, PVS | Knowledgebase, Client Support Portal | Yes | Yes | Yes | Yes | 2000-12-21 | 2008-03-15 |
Defect Tracker | New Fire | Free 5-Users | Java | Web, local, email | Major databases | VSS, PVS | Yes | Yes | Yes | Yes | |||
DisTract | Matthew Sackman | 3-clause BSD | Haskell, Javascript | Web (Firefox only) | Monotone | Monotone | No | No | Yes | N/A | |||
DITrack | Vlad Skvortsov, Oleg Sharov, Ivan Glushkov | BSD | Python | command line | Subversion | Subversion | |||||||
EmForge | EmDev | LGPL | J2EE | Web, Eclipse via MyLyn, e-mail, RSS, Visual Studio plugin, Pocket PC client | IBM DB2, Oracle, SQL Server, MySQL, PostgreSQL, Firebird, Hypersonic SQL, InterBase | Subversion, CVS | JasperReports | Yes | Yes | Yes | 2006-09-08 | 2008-06-10 | |
eTraxis | Artem Rodygin | GPL | PHP | Web, e-mail | MySQL, PostgreSQL, SQL Server, Oracle | built-in reporting engine | Yes, unlimited # of workflow templates | Yes | Yes | ||||
Eventum | MySQL AB | GPL | PHP | Web, e-mail, IRC | MySQL | CVS | |||||||
FIT-BugTrack | Alcea Technologies, Inc. | proprietary | HTML/Java on all platforms | Web, e-mail | flat file or JDBC (SQL Server 2000, Oracle, MySQL, etc.) | Visual SourceSafe, Perforce, CVS | reporting: integrated charts and reports, export to MS Project to create Gantt charts | TestSpec module | Yes | Yes | Yes | ||
fixx | hedgehog lab | proprietary | Java | Web, REST, e-mail | DB2, Firebird, HSQLDB, MaxDB, MySQL, Oracle, PostgreSQL, SQL Server, Sybase ASA | flexible filtering and reporting engine with the ability to export to CSV, Excel, PDF etc | Yes | 2008 | 2008-07-14 | ||||
Flyspray | flyspray.org | LGPL | PHP | Web, e-mail, Jabber | ADOdb | ||||||||
FogBugz | Fog Creek Software | proprietary | ASP/VBScript on Windows, PHP on Mac and Linux | Web, e-mail, RSS, REST | Microsoft Jet, SQL Server, MySQL | Visual SourceSafe, Perforce, CVS, Subversion, SourceGear Vault | Integrated wiki | Yes | Yes | ||||
Fortress | SourceGear | proprietary | C# | Web, email, RSS, Standalone Client (Windows), IDE Integration (Visual Studio, Eclipse), Command-line client (Windows, Mac, Unix-like) | SQL Server | All SourceGear Vault version control features are included in Fortress | Yes | Yes | 2007 | 2007-12-11 | |||
Gemini | Countersoft | proprietary | C# | Web, e-mail | SQL Server/MSDE, ASP.NET | ||||||||
GNATS | Free Software Foundation | GPL | C | Web, e-mail, Unix clients | MySQL | CVS | |||||||
IBN Help Desk | Mediachase | Hosted version or local server package | C# | Web, Optional Windows client for secure messaging, MS Office integration | SQL Server | CVS, Team Foundation Server, | Reporting: Canned as well as Custom Reports available | Yes | Yes | Yes | Yes | 1997 | 2008-05-12 |
IssueNet | Elsinore Technologies Inc. | proprietary | ASP.NET, C#, C++ | Web, Winforms, E-Mail, Outlook plugin, Visual Studio plugin, | SQL Server | Subversion, Visual SourceSafe, Perforce | Advanced reporting, configurable dashboards, Microsoft Project integration | Yes | Yes | Yes | |||
IssueView | IssueView.com | proprietary | ASP.NET, C# | Windows, Web, Mobile, E-Mail | Microsoft SQL Server, Access | .xsl based reporting, charts, graphs | Yes | Yes | Yes | 1999 | 2008 | ||
JIRA | Atlassian Software Systems | proprietary, free for noncommercial | Java | Web, e-mail, RSS | DB2, Firebird, HSQLDB, MaxDB, Mckoi, MySQL, Oracle, PostgreSQL, SQL Server, Sybase ASA | ClearCase, AccuRev, Perforce, CVS, Subversion, Visual SourceSafe (beta) | Atlassian Confluence (enterprise wiki) | Atlassian Bamboo (continuous integration & testing, via plugin) | Yes | Yes | Yes | 2003 | 2008-September-02 |
Mantis | Mantis | GPL | PHP | Web, e-mail | MySQL, PostgreSQL, MS SQL | Yes, support for CVS, Subversion | Yes, Integration of MediaWiki,DokuWiki,XWiki | No | Yes | Yes | Yes | 2000 | 2008-06-20 |
Mercury Quality Center | Mercury Interactive | proprietary | Web, e-mail | SQL Server, Oracle | AccuRev | Yes | Yes | Yes | Yes | ||||
OnTime | Axosoft | proprietary | C#/.NET | Web (hosted or locally installed), Windows client, Visual Studio .NET 2003/2005 integration, e-mail | SQL Server | Perforce, SourceGear Vault, Visual SourceSafe, Subversion, CVS | custom reporting engine, integrated wiki, customer web portal, email notification and alert system | can be integrated with freely available SDK | Yes, unlimited # of workflow templates | Yes | Yes | ||
pragma::tims | QuestByte Ltd. | proprietary, free for noncommercial | Java | Java-Client for all platforms, Web | MS SQL, PostgreSQL, Oracle | Yes: Subversion | Yes | Yes | |||||
phpBugTracker | ? | GPL | PHP | Web, e-mail. Focus on easy setup, lightweight operation. | Oracle, PostgreSQL, MySQL | No | No | No | Yes | Yes | No | ||
Projistics | Nagarro | proprietary | C#/.NET/Com+ | Web (hosted or locally installed) | SQL Server | Yes, Enterprise model | Yes | No | Yes | Yes | Yes | ||
NetResults Tracker | NetResults Corp | proprietary | ASP, JavaMail | Web, e-mail | SQL Server, Oracle, Access | Visual SourceSafe | integrated reports & charts, knowledgebase, alerts, discussion | Yes | Yes | Yes | |||
Quality Assurance Studio - Problem Tracking and Reporting (QAS.PTAR) | OBJENTIS Software Integration GmbH | proprietary | IBM Lotus Notes | Web, e-mail, groupware | IBM Lotus Domino or SQL Database (DB2, Oracle ...) | Yes | Yes | ||||||
Redmine (home page) | Jean-Philippe Lang | GPL | Ruby on Rails | Web, E-mail, Atom | MySQL, PostgreSQL, SQLite | Yes, Subversion, CVS, Bazaar, Darcs, Mercurial, git | Yes, integrated wiki, discussion forums, news blogs, email integration, calendars, Gantt Charts, export to PDF, export to Excel/CSV | Yes | Yes | Yes | 2006 | 2008-07-06 | |
Retrospectiva | Dimitrij Denissenko | MIT License | Ruby - Ruby on Rails | Web, RSS | MySQL, PostgreSQL, SQLite, DB2, SQL Server, Oracle | Subversion | flexible extension interface, wiki, announcement blog, spam protection | Yes | |||||
Scarab | Tigris.org | Apache-style license | Java | Web | MySQL, PostgreSQL, Oracle[10] | Yes[11] | |||||||
TeamTrack | Serena Software | proprietary | C++ | Web | Oracle, DB2, Sybase ASA, SQL Server, Access | Accurev | Yes | ||||||
StarTeam | originally Starbase Corporation, currently Borland | proprietary | Java, C++, others | 6 varieties of custom client (Java IDE, command line, integrated into various Borland IDEs, custom SDK clients, Visual Studio client) | SQL Server recommended, Oracle, DB2 supported | custom | Borland provides full suite | ||||||
TestDirector | Mercury Interactive | proprietary | Internet Explorer | No | included | ||||||||
TestTrack Pro | Seapine Software | proprietary | C++ | Web; Windows, Mac OS X, and Linux clients | Native Cross Platform Database, MySQL, SQL Server, Oracle | Surround SCM, Visual SourceSafe, ClearCase, PVCS, Perforce, CVS, Subversion, StarTeam, SourceOffSite Classic | integrated charts and reports, external reporting supported through ODBC interface | Yes, with TestTrack TCM | Yes | Yes | Yes | ||
Teton Suite | Solitude Media | commercial, free trial available | C#/.Net | Windows, Web, EMail | SQL Server 2005/2008 | reporting: Active Reports | Yes | Yes | Yes | No | 10-30-2008 | 10-30-2008 | |
ThinMind.com | Shift Technologies, Inc. | Hosted | Microsoft .NET | Web | SQL Server | Flexible PDF reporting and export to CSV, XML, Text | Yes | Yes | No | 01-1998 | 2008 | ||
Trac | Edgewall Software | BSD variant | Python | Web | SQLite, PostgreSQL, MySQL | Yes, Subversion (built-in), Darcs, Bazaar, Mercurial, Perforce, Git | Yes, integrated wiki | plugin | Yes | Yes | plugin | 2006-10-01 | 2008-06-22 |
Track+ | Trackplus | proprietary | Java | Web, e-mail | IBM DB2, Oracle, SQL Server, MySQL, PostgreSQL, Firebird, Hypersonic SQL, InterBase | CVS, Subversion | Advanced reporting (JasperReports), configurable dashboards, Microsoft Project integration | Yes, multiple per issue type and project | Yes | Yes | 2008-06-05 | ||
TrackRecord | Compuware | proprietary | Web, Windows | Yes | Yes | ||||||||
TrackStudio Enterprise | TrackStudio | proprietary | Java | Web, e-mail | HSQLDB, Firebird, SQL Server, MySQL, DB2, Oracle, PostgreSQL | CVS, Subversion | integrated reporting, charts, export to PDF, Excel, CSV, XML, MS Project | Yes, multiple workflows per project | Yes | Yes | |||
Unfuddle | Subventurate LLC | proprietary | Ruby on Rails | Web, e-mail | MySQL | Subversion (Web-based and over SSL), Git | integrated blog, source control and project management tools | ||||||
VisionProject | Visionera AB | proprietary | Java | Web (hosted or installed version), e-mail, web service | SQL Server, MySQL | Yes, Subversion | Yes, reporting, scheduled reports by mail, knowledgebase, support center, spam protection, charts, export to PDF, Excel, CSV, XML, MS Project | Yes | Yes | Yes | Yes | 2003 | 2008-03-02 |
Volo Fixer | Volo, LLC | GPL | PHP | Web | SQLite | Yes | Yes, Volo can add | ||||||
WorkRoll | WorkRoll.com | proprietary | JSP/Java | Web, e-mail | proprietary database | ||||||||
Wrike | Wrike, Inc. | hosted, proprietary | Java | Web (hosted and installed on own server), email | PostgreSQL | Subversion | real-time customized reports, export to Excel, scheduled reports by mail, alerts, discussions, Gantt charts, | API available for any integration | Yes, unlimited number of workflow templates | Yes | 2006 | 2008-04-15 | |
XMsuite | XMsuite.com | online / free hosted | .NET | Web, e-mail | MS SQL Server 2005 | Yes | Yes | Yes | Yes | Yes | |||
yKAP | DCom Solutions | proprietary | ASP , COM+ | Web | SQL Server | Custom Analysis reports | API available for any integration | Yes | Yes | ||||
XStudio | XQual | Free | Swing , Java | Windows, Mac OS X, Linux | MySQL, Oracle, PostgreSQL, SQL Server etc. | Yes | 2007 | 2008 |
See also
- Bug tracking system
- Help desk
- Issue tracking system
- List of personal information managers
- List of project management software
Notes
- ^ See also Scmbug.
- ^ It sends the email notifications to users as well as accepts replies and updates the system accordingly.
- ^ Restricted to administrators
- ^ requires a third-party “overlay”
- ^ When customized like described here
- ^ described here (Roundup as Wiki) rsp. here (link formatting)
- ^ LDAP login customization recipe
- ^ See also Scmbug.
- ^ Can be simulated with “flags” and custom fields, resolutions can be customized, statuses are still hard-coded as of version 3.0
- ^ "Scarab Databases". Scarab Documentation. Retrieved August 27.
{{cite web}}
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suggested) (help) - ^ "Scarab Workflow". Scarab Documentation. Retrieved August 27.
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