National e-Governance Plan

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National e-Governance Plan
राष्ट्रीय ई-शासन योजना
Public Services Closer Home
Public Services Closer Home
Abbreviation NeGP
Motto Public Services Closer Home
Formation May 18, 2006[1]
Headquarters New Delhi
  • Offices Spread All Over India
Region served
President & CEO (NeGD)
Ms Radha Chauhan, IAS
Parent organisation
Ministry of Electronics and Information Technology

The National e-Governance Plan (NeGP) is an initiative of the Government of India to make all government services available to the citizens of India via electronic media.[2] NeGP was formulated by the Department of Electronics and Information Technology (DeitY) and Department of Administrative Reforms and Public Grievances (DARPG). The Government approved the National e-Governance Plan, consisting of 27 "Mission Mode Projects" (MMPs) and Tencomponents, on 18 May 2006.[1]


The 11th report of the Second Administrative Reforms Commission, titled "Promoting e-Governance - The Smart Way Forward", established the government's position that an expansion in e-Government was necessary in India.[2] The ARC report was submitted to the Government of India on 20 December 2008.[3] The report cited several prior initiatives as sources of inspiration, including references to the Singapore ONE programme. To pursue this goal, the National e-Governance Plan was formulated by the Department of Information Technology (DIT) and Department of Administrative Reforms & Public Grievances (DAR&PG). The program required the development of new applications to allow citizen access to government services through Common Service Centers; it aimed to both reduce government costs and improve access to services.[4]


Lack of needs analysis, business process re-engineering, interoperability across MMPs, and coping with new technology trends (such as mobile interfaces, cloud computing, and digital signatures) were some of the limitations of the initiative.[5]

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