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[[Image:Vonage logo until 2006.png|thumb|alt=Vonage -The Broadband Phone Company logo until 2006, orange block font over white|Vonage logo until 2006]]
[[Image:Vonage logo until 2006.png|thumb|alt=Vonage -The Broadband Phone Company logo until 2006, orange block font over white|Vonage logo until 2006]]


'''Vonage''' {{NYSE|VG}} ({{IPAc-en|icon|ˈ|v|ɑː|n|ɪ|dʒ}}) is one of the largest VoIP providers and an industry pioneer. The company's name is a play on their motto "Voice-Over-Net-AGE".{{citation needed|date=March 2010}} <!-- NOT from the "Min-X" article. A book or magazine, please -->
'''Vonage''' {{NYSE|VG}} ({{IPAc-en|icon|ˈ|v|ɑː|n|ɪ|dʒ}}) is one of the largest VoIP providers and an industry pioneer. The publicly held company is a provider of low-cost communications services connecting individuals through broadband devices worldwide. Its name is a play on their motto "Voice-Over-Net-AGE".


Founded in [[Edison, New Jersey|Edison]], [[New Jersey]], Vonage is now located in [[Holmdel Township, New Jersey]].<ref name="vmove">{{cite web |url=http://www.vonage.com/corporate/press_news.php?PR=2005_05_12_0 |title=Vonage moves corporate headquarters |archiveurl=http://web.archive.org/web/20060408005213/http://www.vonage.com/corporate/press_news.php?PR=2005_05_12_0 |archivedate=2005-05-12| first=Joanne |last= Colella |date=2005-05-12 |publisher=Vonage.com}}</ref><!-- cited to answer a previous "citation needed"--> The company first offered subscription service throughout the [[United States]], then expanded into [[Canada]] in 2004 and the [[United Kingdom]] in 2005. As of March 2010, Vonage held nearly 2.4 million subscriber lines.<ref>[http://ir.vonage.com/faq.cfm?faqid=2 Vonage Investor Relations FAQs]. Vonage.com.</ref>
Founded in [[Edison, New Jersey|Edison]], [[New Jersey]], Vonage is now located in [[Holmdel Township, New Jersey]].<ref name="vmove">{{cite web |url=http://www.vonage.com/corporate/press_news.php?PR=2005_05_12_0 |title=Vonage moves corporate headquarters |archiveurl=http://web.archive.org/web/20060408005213/http://www.vonage.com/corporate/press_news.php?PR=2005_05_12_0 |archivedate=2005-05-12| first=Joanne |last= Colella |date=2005-05-12 |publisher=Vonage.com}}</ref><!-- cited to answer a previous "citation needed"--> The company first offered subscription service throughout the [[United States]], then expanded into [[Canada]] in 2004 and the [[United Kingdom]] in 2005. As of July 2011, Vonage held nearly 2.4 million subscriber lines.<ref>[http://ir.vonage.com/faq.cfm?faqid=2 Vonage Investor Relations FAQs]. Vonage.com.</ref> and now offers mobile applications globally.


==History==
==History==


===Early: 1999-2000===
===Early: 1999-2000===
[[Jeff Pulver]], noted VoIP proponent and owner of the successful VON conferences, incubated Vonage, then called Min-X.com, at his offices in [[Melville, New York|Melville]], [[New York]],
[[Jeff Pulver]], noted VoIP proponent and owner of the successful VON conferences, incubated Vonage, then called Min-X.com, at his offices in [[Melville, New York|Melville]], [[New York]]between December 1999 and December 2000. Based on his experience at [[Cantor Fitzgerald]], Pulver developed a market where IP Telephony minutes and capacity could be traded in both spot and futures contracts. By the summer of 2000, Min-X.com had about six employees who were either technologists or former bond or stock traders.


Jeffrey Citron, former CEO and majority shareholder at Datek Online, was the first major investor in Min-X/Vonage. In October 2000, Citron made an initial investment of $1 million.<ref>[32]</ref>


In December 2000, Citron and Carlos Bhola, an investment banker, unveiled a new name for entity; "Vonage.” The name borrows Pulver's "VON" acronym for "Voice on the Net" and the temporal meaning of the word "age," combining to form "Vonage,” heralding the start of a new era for consumer communications services (the age of VON). In January 2001, the newly incorporated Vonage moved to Edison, NJ.<ref>[33]</ref>

The 30 person start-up team worked out of an old testing facility building located in an industrial part of Edison developing ways to shake up the calling industry. With card tables and folding chairs as office furniture, Vonage became one of the first companies to bring VoIP to consumers. In 2002, the management team elected to enter the direct to residential and business phone service markets under Vonage Direct. Growing at an exponential rate in late 2002 and into 2003, Vonage literally knocked down wall after wall of its office space to expand. Throughout its expansion, the team celebrated each sale by ringing a bell, something the Company still does today.




===Initial public offering===
===Initial public offering===
In operation since 2001, Vonage went public on May 24, 2006 at a price of $17.00 per share, and dropped 23.5% to close at $13.00 the next day.<ref>[5]</ref>
In the period before the [[initial public offering]] (IPO), Vonage solicited its existing customer base via automated phone call announcements and e-mails with an offer to buy shares of the IPO (usually only large institutional investors such as banks are able to buy shares of an IPO).<ref>[http://www.investorguide.com/igu-article-821-stock-basics-initial-public-offerings.html Initial Public Offerings]. Investorguide.com]</ref> The price fell 12.7% in one day to close at $14.85 on the New York Stock Exchange, the worst trading day for any IPO in 2006 up to that point. The IPO raised $531 million for the company. Vonage's post-IPO handling of individual pre-IPO investors resulted in a class-action lawsuit.<ref>Reardon, Marguerite (June 4, 2006) [http://news.com.com/2100-1036_3-6079765.html Investors sue Vonage over IPO]. CNET.com.</ref> As of 2009, Vonage announced that an agreement in principle had been reached to settle with IPO investors.<ref>Vonage.com (June 17, 2009) [http://pr.vonage.com/releasedetail.cfm?releaseid=390447 Vonage Holdings Corp. Announces Agreement in Principle to Settle IPO Litigation]. Vonage.com Investor Relations. Press Release.</ref> The firms underwriting the IPO, [[Citigroup]], [[UBS]], and [[Deutsche Bank]], were fined and ordered to reimburse customers for "failure to adequately supervise communications" with investors.<ref>{{cite web |url=http://online.wsj.com/article/SB125363508003831103.html |title=Citi, UBS, Deutsche Fined Over Vonage IPO |date=September 24, 2009 |first=Kathy |last=Shwiff |publisher=Wall Street Journal}}</ref> [[NYSE]] regulators went so far as to investigate possible short-selling.<ref>{{cite web |url=http://news.cnet.com/Short-selling-implicated-in-poor-performing-Vonage-IPO/2100-1014_3-6082157.html?tag=mncol;txt |title=Short Selling Implicated in poor performing Vonage IPO |first=Marguerite |last=Reardon |date=June 9, 2009 |publisher=CNET.com |accessdate=2010-03-12}}</ref><!-- Followup needed -->

In the period before the [[initial public offering]] (IPO), Vonage solicited its existing customer base with an offer to buy shares of the IPO. <ref>[6]</ref> The price fell 12.7% in one day to close at $14.85 on the New York Stock Exchange, the worst trading day for any IPO in 2006 up to that point.

As a result, by the time customers learned that they had gotten shares, Vonage's share price had fallen. FINRA said the customers were required to pay the higher $17 per share IPO price, and suffered losses when they later sold the shares. <ref>[citation]</ref>

The IPO raised $531 million for the company. Vonage's post-IPO handling of individual pre-IPO investors resulted in a class-action lawsuit.<ref>[7]</ref>

As of 2009, Vonage announced that an agreement had been reached to settle with IPO investors.<ref>[8]</ref> The settlement included a release and dismissal of all stockholder claims against Vonage and its individual directors and officers who were named as defendants. As a result, the company did not incur additional litigation settlement costs other than nominal administrative fees and expenses.<ref>[citation]</ref>

The firms underwriting the IPO, [[Citigroup]], [[UBS]] and [[Deutsche Bank]], were fined and ordered to reimburse customers for "failure to adequately supervise communications" with investors.<ref>[9]</ref> [[NYSE]] regulators went so far as to investigate possible short-selling.<ref>[10]</ref>

Citigroup was fined $175,000 and ordered to pay up to $250,000 in restitution to 284 potentially eligible customers. UBS was fined $150,000and ordered to pay up to $118,000 to 126 potential customers. Deutsche Bank was fined $100,000 and ordered to pay up to $52,000 to 59 potential customers. <ref>[citation]</ref>

In the second quarter of 2010, with a change in management and improved sales, the Company’s stock price increased in the second quarter of 2010 <ref>[citation]</ref>, and in June 2010, Vonage made a comeback, topping the [[Biggest Percentage Price Gainers]] list of stocks on the NYSE.<ref>[citation]</ref> In 2011, the Company reported record high net income of $22 million, among other positive financial reports.<ref>[citation]</ref>


The IPO and its aftermath earned Vonage a [[Business 2.0]] Magazine award as 14th of ''101 Dumbest Moments in Business for 2006.''<ref>Horowitz,A.; Jacobson, D.; McNichol, T.;, Thomas, O. (March 7, 2007) [http://money.cnn.com/magazines/business2/business2_archive/2007/02/01/8398990/index.htm 101 Dumbest Moments in Business #14: Lose all your money at the low, low rate of 2 cents per minute]. CNN.com, ''Business 2.0''. Retrieved 2009-04-11.</ref>


===Restructuring efforts===
===Restructuring efforts===

Revision as of 22:23, 6 January 2012

Vonage Holdings Corp.
Company typePublic (NYSE: VG)
Nasdaq: VG
IndustryCommunications services
FoundedEdison, New Jersey, U.S.
(January 2001)
HeadquartersHolmdel Township, New Jersey, U.S.
Key people
Marc P. Lefar; CEO
Barry Rowan; CLO, EVP, CAO
Kurt Rogers; CTO
Scott Ballantyne; CMO
ProductsPhone over Internet (VOIP) adapter and service subscription
RevenueIncrease US$885 million (2010)[1]
Increase US$47 million (2010)[1]
Number of employees
1600+ worldwide (06/2008)
Websitewww.vonage.com
Vonage -The Broadband Phone Company logo until 2006, orange block font over white
Vonage logo until 2006

Vonage NYSE: VG (/[invalid input: 'icon']ˈvɑːnɪdʒ/) is one of the largest VoIP providers and an industry pioneer. The publicly held company is a provider of low-cost communications services connecting individuals through broadband devices worldwide. Its name is a play on their motto "Voice-Over-Net-AGE".

Founded in Edison, New Jersey, Vonage is now located in Holmdel Township, New Jersey.[2] The company first offered subscription service throughout the United States, then expanded into Canada in 2004 and the United Kingdom in 2005. As of July 2011, Vonage held nearly 2.4 million subscriber lines.[3] and now offers mobile applications globally.

History

Early: 1999-2000

Jeff Pulver, noted VoIP proponent and owner of the successful VON conferences, incubated Vonage, then called Min-X.com, at his offices in Melville, New Yorkbetween December 1999 and December 2000. Based on his experience at Cantor Fitzgerald, Pulver developed a market where IP Telephony minutes and capacity could be traded in both spot and futures contracts. By the summer of 2000, Min-X.com had about six employees who were either technologists or former bond or stock traders.

Jeffrey Citron, former CEO and majority shareholder at Datek Online, was the first major investor in Min-X/Vonage. In October 2000, Citron made an initial investment of $1 million.[4]

In December 2000, Citron and Carlos Bhola, an investment banker, unveiled a new name for entity; "Vonage.” The name borrows Pulver's "VON" acronym for "Voice on the Net" and the temporal meaning of the word "age," combining to form "Vonage,” heralding the start of a new era for consumer communications services (the age of VON). In January 2001, the newly incorporated Vonage moved to Edison, NJ.[5]

The 30 person start-up team worked out of an old testing facility building located in an industrial part of Edison developing ways to shake up the calling industry. With card tables and folding chairs as office furniture, Vonage became one of the first companies to bring VoIP to consumers. In 2002, the management team elected to enter the direct to residential and business phone service markets under Vonage Direct. Growing at an exponential rate in late 2002 and into 2003, Vonage literally knocked down wall after wall of its office space to expand. Throughout its expansion, the team celebrated each sale by ringing a bell, something the Company still does today.


Initial public offering

In operation since 2001, Vonage went public on May 24, 2006 at a price of $17.00 per share, and dropped 23.5% to close at $13.00 the next day.[6]

In the period before the initial public offering (IPO), Vonage solicited its existing customer base with an offer to buy shares of the IPO. [7] The price fell 12.7% in one day to close at $14.85 on the New York Stock Exchange, the worst trading day for any IPO in 2006 up to that point.

As a result, by the time customers learned that they had gotten shares, Vonage's share price had fallen. FINRA said the customers were required to pay the higher $17 per share IPO price, and suffered losses when they later sold the shares. [8]

The IPO raised $531 million for the company. Vonage's post-IPO handling of individual pre-IPO investors resulted in a class-action lawsuit.[9]

As of 2009, Vonage announced that an agreement had been reached to settle with IPO investors.[10] The settlement included a release and dismissal of all stockholder claims against Vonage and its individual directors and officers who were named as defendants. As a result, the company did not incur additional litigation settlement costs other than nominal administrative fees and expenses.[11]

The firms underwriting the IPO, Citigroup, UBS and Deutsche Bank, were fined and ordered to reimburse customers for "failure to adequately supervise communications" with investors.[12] NYSE regulators went so far as to investigate possible short-selling.[13]

Citigroup was fined $175,000 and ordered to pay up to $250,000 in restitution to 284 potentially eligible customers. UBS was fined $150,000and ordered to pay up to $118,000 to 126 potential customers. Deutsche Bank was fined $100,000 and ordered to pay up to $52,000 to 59 potential customers. [14]

In the second quarter of 2010, with a change in management and improved sales, the Company’s stock price increased in the second quarter of 2010 [15], and in June 2010, Vonage made a comeback, topping the Biggest Percentage Price Gainers list of stocks on the NYSE.[16] In 2011, the Company reported record high net income of $22 million, among other positive financial reports.[17]


Restructuring efforts

In 2006, in preparation for Vonage's IPO, Michael Snyder, former president of ADT Security Services replaced Vonage co-founder Jeffrey A. Citron as CEO.[18][19] In 2007, in a restructuring effort to reduce ongoing net losses in the face of double-digit stock price slips and patent infringement issues, Snyder resigned, and Citron returned as Interim CEO.[20] The company announced plans for 10% (180) layoffs, as it secured $215 million in financing.[21]

In 2008, with Vonage stock at $1.42, Citron stepped aside as Marc Lefar, former CMO of Cingular Wireless, became CEO based on his performance in multiplying customer base and reducing churn rate. Citron continued as board Chairman.[22] On July 9, 2009, Vonage stock dipped to $0.31, but an August price surge associated with announcements for a dialing plan and a portable phone app[23] raised the stock to between $1 and $2 (April 2010.)[24]

Patent infringement

On June 19, 2006, Verizon filed a lawsuit charging that Vonage infringed on five of Verizon's patents related to its VoIP service.[25] The patents describe technology for completing phone calls between VoIP users and people using phones on the traditional public switched network, authenticating VoIP callers, validating VoIP callers' accounts, fraud protection, providing enhanced features, using Wi-Fi handsets with VoIP services, and monitoring VoIP caller usage.

On March 8, 2007 a jury found Vonage guilty of infringing three patents held by Verizon, and not guilty of infringing two other patents. The jury ordered Vonage to pay US$58 million, and a royalty rate of 5.5% of every sale to a Vonage customer, back to Verizon. Subsequent to this jury award, there were a series of appeals and intermediate stays on payment. Vonage was punitively ordered by the court to stop signing up new customers;[26] this was reversed on appeal three weeks later.[27] On November 19, 2007 Vonage agreed to pay ~$120 million in damages[28] to Verizon.

The Verizon patents brought to trial were the Voit[29] patents: US 6430275 , US 6137869 , US 6104711 , US 6282574 , the Curry[30] patent US 6359880 , and the Gardell[31] patents: US 6298062 , US 6128304 . The successful prosecution of Voit patents against Vonage led to their reuse by Verizon in another suit against Cox Communications initiated in January 2008,[32] as well as one against Charter Communications in February 2008.[33]

The Verizon suit was the first but not the only patent lawsuit successfully prosecuted against Vonage. By December 26, 2007, Vonage was ordered to pay $80 million to Sprint Nextel[34] and $39 million to AT&T.[35] Another lawsuit with Nortel resulted in no monetary damages.[36]

Service

Products

In 2009, Vonage introduced the Vonage World calling plan, with "unlimited international calling to more than 60 countries" for a flat monthly rate.[37][38] Vonage began offering smartphone applications in October 2009. The Vonage Mobile app provided international calling via Wi-Fi and cellular networks, promoted as offering "50% savings" over competitive rates. The free app works on devices running Android, BlackBerry, and iOS (iPad, iPhone, iPod Touch).[39][40] A month later, the Vonage World Mobile plan was introduced, with Vonage World unlimited calling features for a fixed monthly charge, and included a discount to home service users.[37][41] Introduced in August 2010, the free Vonage Mobile application for Facebook provides "free one-touch mobile-to-mobile calls to Facebook friends who also have the application" for iPhone/iPad, iPod touch and Android devices, operating over Wi-Fi (free) and 3G/4G networks (uses data minutes).[42][43]

Requirements

In order to use the home service, customers employ a "Vonage" branded "VoIP router" or a phone adapter that connects to their main router or broadband modem. In addition, an upload speed of 90–240 kbit/s as well as a reliable quality of service (QoS) optimized connection is needed to make calls without substantial lag or jitter.[44]

Telephone number availability

Subscribers are able to choose a number in the country of the service they subscribe to for their primary line, in an area code unrelated to their actual residence. Subscribers can obtain additional "virtual numbers" for a monthly fee. Vonage also offers virtual numbers in Mexico, Canada and Europe. While the company supports porting a U.S. telephone number via the FCC's local number portability (LNP), not every phone number is available in every area code.

Residents of the U.S., Canada, and the UK may subscribe to Vonage by credit card from their respective country, but "phone routers" can be connected to the Internet anywhere. The company also offers a "V-Phone" USB phone adapter which, using a softphone application on an internet-connected computer, forms a portable telephone with access to the worldwide telephone network.

Emergency calls

A problem with any VoIP provider is that, since the physical location of a caller may not correspond to his or her listed phone number, traditional emergency telephone number service (9-1-1 in North America) is not available. Many VoIP providers use e911 instead, and are required by the FCC to provide some form of emergency service.[45] Vonage emergency phone service requires subscribers to register their address with the company and does not operate in case of an Internet connection disruption or power failure, unless an uninterruptible power supply (UPS) is used to power the Vonage telephone adapter, telephone base unit, and modem. Customers are responsible to maintain their 911 location information at all times.

If a customer dials 911 before the 911 verification is completed, the call will usually be routed to a national 911 call center where basic information must be given (name, location, nature of emergency, etc.), after which the call is transferred to a local public service answering point, like a local Police Department.[46][47]

Service cancellation

To cancel service, Vonage requires customers to call a toll-free number, as service cancellation is not available on-line. Customer complaints about difficulties with the cancellation process and long hold times were detailed in a May 2006 Wall Street Journal article.[48]

Upon cancellation, customers frequently wish to transfer their phone number to another phone or VoIP service. Vonage offered local number portability (LNP)[49] for exiting customers, but not without some difficulties, since early FCC LNP rules did not apply to VoIP services such as Vonage.[50] In late 2007, the FCC tightened up those rules.[51] Vonage LNP transfers are handled by an outside party (Focal Communications, acquired by Broadwing,[52] acquired by Level 3).[53]

Quality of service and equipment compatibility

VoIP service relies upon consistent broadband-ISP uptime and VoIP-equipment compatibility with the ISP's modem. Though VoIP is optimized for voice, some fax equipment can be operated over VoIP,[54][55][56] but compatibility of monitored alarm systems and other devices is less certain.[57] Vonage offers "specially commissioned" Fax Line service[58] which initially was alleged to have VoIP-type problems (prompting a 2006 lawsuit, settled 2008).[59] The company has officially advised users of monitored alarm systems to contact their provider to determine VoIP compatibility, and has suggested using a wirelessly monitored system as an alternative.[60]

References

  1. ^ a b "Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2010 Results". The Wall Street Journal. 15 February 2011. Retrieved 9 May 2011.
  2. ^ Colella, Joanne (2005-05-12). "Vonage moves corporate headquarters". Vonage.com. Archived from the original on 2005-05-12. {{cite web}}: |archive-date= / |archive-url= timestamp mismatch; 2006-04-08 suggested (help)
  3. ^ Vonage Investor Relations FAQs. Vonage.com.
  4. ^ [32]
  5. ^ [33]
  6. ^ [5]
  7. ^ [6]
  8. ^ [citation]
  9. ^ [7]
  10. ^ [8]
  11. ^ [citation]
  12. ^ [9]
  13. ^ [10]
  14. ^ [citation]
  15. ^ [citation]
  16. ^ [citation]
  17. ^ [citation]
  18. ^ Citron could not preside over the public stock offering, because he was "barred from association with any broker or dealer" of stocks by SEC Administrative Proceeding File No. 3-11031, In the Matter of Jeffrey A. Citron, Respondent. in 2003.
  19. ^ Reardon, Marguerite (June 30, 2006). "Vonage Shuffles Management". CNET.com.
  20. ^ Weiss, Todd (April 12, 2007). Vonage CEO resigns, Company Moves to Cut Costs. ComputerWorld.com.
  21. ^ Gardner, W. David (April 12, 2007). Vonage Prepares To Cut Workforce 10%. Information Week.
  22. ^ Carew, Sinead; Berlowitz, Phil (July 29, 2008). Vonage names Marc Lefar as CEO, replacing Citron. UK Reuters.com. Retrieved 2010-04-09.
  23. ^ Karpinski, Rich (August 27, 2009). Why is Vonage stock suddenly going bananas?. Connected Planet Online, Unfiltered. Retrieved 2010-04-09.
  24. ^ Vonage Data. New York Stock Exchange NYSE.com Listings Directory. Retrieved 2010-03-11.
  25. ^ Reardon, Marguerite (June 19, 2006). "Verizon sues Vonage for VoIP patent infringement". CNET News. Retrieved 2010-03-13.
  26. ^ Barakat, Matthew (AP) (April 7, 2007). Ruling bans Vonage from signing up new customers. Pittsburgh Post-Gazette.com. Retrieved May 17, 2010.
  27. ^ Kharif, Olga (April 25, 2007). Vonage: Away from the Edge, for Now. Bloomberg Businessweek. Retrieved May 16, 2010.
  28. ^ Thomson, Iain (November 19, 2007). Vonage owes $120m after court failure. VNUnet.com.
  29. ^ Eric Voit, Bethesda MD
  30. ^ James Curry, Herndon VA
  31. ^ Steve Gardell, Andover MA
  32. ^ Teal, Kelly M. (January 18, 2008). Verizon Sues Cox for IP Patent Infringement. Phone+ Magazine.
  33. ^ Spangler, Todd (February 9, 2008). Verizon Sues Charter Over Voice Patents. Multichannel News.com. Retrieved 2010-03-13.
  34. ^ Bangeman, Eric (October 8, 2007). Vonage, Sprint settle patent dustup for $80 million. Ars Technica. Retrieved 2010-03-13.
  35. ^ Eddy, Nathan (December 26, 2007). Vonage, AT&T Agree On Patent Lawsuit Settlement. ChannelWeb.com. Retrieved 2010-03-13.
  36. ^ Gershberg, M. (NY) & Khandelwal, P. (Bangalore) (December 31, 2007). Vonage, Nortel settle patent dispute. Reuters. Retrieved 2010-05-14.
  37. ^ a b Woyke, Elizabeth (December 31, 2009). Vonage's Second Calling. Forbes.com
  38. ^ Vonage Announces Unlimited Flat Rate Calling Around the World. Press release. Vonage.com, August 20, 2009.
  39. ^ Wortham, Jenna (October 5, 2009). Vonage releases calling apps for iPhone and Blackberry. Bits, NYTimes.com.
  40. ^ Vonage Goes Mobile: First of New Calling Applications Now Available. Press release. Vonage.com
  41. ^ Vonage World Mobile Brings Holiday Cheer. Press release. Vonage.com, December 22, 2009.
  42. ^ Furchgott, Roy (August 5, 2010). Vonage App calls Facebook Friends Free. Gadgetwise, NYTimes.com.
  43. ^ Vonage Gives Facebook Users a Voice. Press release. Vonage.com, August 4, 2010.
  44. ^ Ou, George (February 14, 2007). "Meet VoIP bandwidth requirements without crippling your network performance". TechRepublic. Retrieved 2010-03-13.
  45. ^ FCC Consumer Advisory: VoIP and 911. Federal Communications Commission Consumer Publications. August 17, 2008. Retrieved 2010-03-30.
  46. ^ Vonage 9-1-1 dialing. Vonage.com, Features. Retrieved 2010-03-30.
  47. ^ Vonage e911 - differences from traditional e911. Vonage.com, Help Files. Retrieved 2010-03-30.
  48. ^ Young, Shawn and Yuan, Li (May 18, 2006) Vonage Faces User Complaints As IPO Looms Wall Street Journal.
  49. ^ Vonage Terms of Service(section 6.6) - Local Number Portability. Vonage.com. Retrieved 2008-03-14.
  50. ^ Keating, Tom (September 5, 2006). "Number Portability Problems". Tom Keating blog. TMCNet.
  51. ^ FCC (2007-10-31). "FCC Expands Local Number Portability to VoIP" (PDF). Notice of Proposed Rulemaking. Federal Communications Commission. Retrieved 2010-03-26.
  52. ^ "Corvis to buy Focal for $101 Million". Tech Briefing. New York Times. March 9, 2004. Retrieved 2010-03-30.
  53. ^ "Level3 Completes Acquisition of Broadwing" (Press release). Level3. January 3, 2007.
  54. ^ Faxing Issues and Other Devices. VoIPMechanic.com. Retrieved 2010-03-30.
  55. ^ Hanes, David; Salgueiro, Gonzalo (2008). Fax, Modem, and Text for IP Telephony. Cisco Press. p. 130. ISBN 978-1587052699.{{cite book}}: CS1 maint: multiple names: authors list (link)
  56. ^ Olejniczak, Stephen P. VoIP Deployment For Dummies. p. 170.
  57. ^ Jones, Paul E.(Ed.); Salgueiro, Gonzalo(Ed.) et. al. (November 17, 2009) SIP Forum - Fax Over IP Task Group Problem Statement. Internet Engineering Task Force IETF.org SIP Forum. Retrieved 2010-03-30.
  58. ^ Fax Line Vonage.com Support. Retrieved 2010-03-30.
  59. ^ "Bustos, et al. v. Vonage America Inc. and Vonage Holdings Corp., Case No. 06-CV-2308 (HAA), D.N.J." Information Website for the Class Action Settlement. Zimmerman Levi & Korsinsky LLP. 2009. Retrieved 2010-03-30.
  60. ^ "Using an alarm system and Vonage". Support. Vonage.com. Retrieved 2008-03-14.

External links

Retrieved from "https://en.wikipedia.org/w/index.php?title=Vonage&oldid=469979955"