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|colspan=2 bgcolor=1199dd|<center>[http://www.myki.com.au/ <font color=white>'''Official Website'''</font>]</center>
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'''myki''' (pronounced [maɪ kiː], ''my key'') is the name of the [[contactless smartcard]] ticketing system to be introduced in 2007 on [[public transport]] in [[Melbourne]], [[Victoria (Australia)|Victoria]], [[Australia]].
'''myki''' (pronounced [maɪ kiː], ''my key'') is the name of the [[contactless smartcard]] ticketing system to be introduced in 2008 on [[public transport]] in [[Victoria (Australia)|Victoria]], [[Australia]].


''myki'' will operate on metropolitan trains, trams, and buses in Melbourne and on [[V/Line]] train, coach and major regional town bus services in country Victoria.
''myki'' will operate on metropolitan trains, trams, and buses in Melbourne and on [[V/Line]] train, coach and major regional town bus services in country Victoria.


== Discovery centres ==
A roaming ''discovery centre'' (a specially designed advertising semi-trailer) was first located at the [[Royal Melbourne Show]], then relocated to various locations state-wide for public and staff familiarisation. A second "discovery centre" will be located at [[Southern Cross Station|Southern Cross station]] from early 2007.
A roaming ''discovery centre'', a specially designed semi-trailer is currently touring various locations throughout [[Victoria (Australia)|Victoria]] for public and staff familiarisation.

A second stationary ''discovery centre'' is located on the concourse at [[Southern Cross Station]]. It was opened by Minister for Transport, ''[[Lynne Kosky]]'' on Thursday, 8 March 2007. The centre was then open to the general public from Friday, 9 March 2007.

The site at [[Southern Cross Station]] includes:
{{cquote|...series of interactive, visual, auditory and tactile activities including staff demonstrations, DVD displays and interactive learning experiences.|30px|30px|Lynne Kosky, Minister for Transport''}}

The Southern Cross Station centre is open 7:00 am to 7:00 pm weekdays and 9:00am to 5:00pm on weekends and public holidays.


== Use of myki ==
== Use of myki ==

Revision as of 04:17, 9 March 2007

For the city in Greece see Myki, Greece.

Template:Future public transportation

myki
File:Myki Logo.jpg
Myki's tagline is "myki it's your key"
Due release: 2008
Prior System: Metcard
Issuing Authority:
Official Website

myki (pronounced [maɪ kiː], my key) is the name of the contactless smartcard ticketing system to be introduced in 2008 on public transport in Victoria, Australia.

myki will operate on metropolitan trains, trams, and buses in Melbourne and on V/Line train, coach and major regional town bus services in country Victoria.

Discovery centres

A roaming discovery centre, a specially designed semi-trailer is currently touring various locations throughout Victoria for public and staff familiarisation.

A second stationary discovery centre is located on the concourse at Southern Cross Station. It was opened by Minister for Transport, Lynne Kosky on Thursday, 8 March 2007. The centre was then open to the general public from Friday, 9 March 2007.

The site at Southern Cross Station includes:

...series of interactive, visual, auditory and tactile activities including staff demonstrations, DVD displays and interactive learning experiences.

— Lynne Kosky, Minister for Transport

The Southern Cross Station centre is open 7:00 am to 7:00 pm weekdays and 9:00am to 5:00pm on weekends and public holidays.

Use of myki

Myki is designed as the replacement to a number of ticket systems in Victoria, primarily the current Metcard (metropolitan Melbourne) and V/Line (regional) ticketing systems. Myki will also operate on local bus services in many regional centres, including Ballarat, Bendigo, Geelong, Moe, Morwell, Traralgon, and Warrnambool. The smartcard will store ticket and fare information, and fares will be based on the time-zone fares currently used by the Metcard system. Myki will store monetary value, and the best fare for the user's trip will be calculated automatically.

Myki will be able to be purchased from:

  • Train Stations
  • Card Vending Machines (CVMs) at train stations and tram super stops
  • the Internet (www.myki.com.au)
  • myki info line
  • network of retail outlets, including 7-Eleven

Myki will be required to be topped up as the stored value diminishes along the way. This can be done in the same variety of way as stated above. One can also register Myki and have it linked to a bank account to automatically top up when the stored value reaches a certain level.

Myki requires one to scan on and scan off. This makes it safer because it can stay inside a wallet or purse whilst being scanned, which eliminates the need to pay with cash. However, if a ticket is not validated when leaving the transport, passengers will likely be charged the full all-zone fare, even if their trip was very short. Tagging off at the end of a journey is necessary for some rail journeys currently, but tagging off at the end of a tram or bus journey is new.

The Public Transport Users Association's Daniel Bowen has commented that current users of the Metcard technology are already not validating on each boarding, meaning the users of the Myki system that do not tag-off may suffer maximum fare deduction as a penalty.

myki Card Types

Myki will have a several different types of cards:

  • Anonymous: The Transport Ticketing Authority (TTA) will have no personal information.
  • Registered: The TTA will have some personal information which lets you have a personalised card and helps if the card is stolen. How much personal information depends on how you top up your card and whether or not you have your name and/or photograph on the card.
  • Concession: The TTA requires some personal information to establish the concession entitlement, and because some concession entitlements require a personalized card with name and photograph.

There will also be the option of purchasing a temporary, disposable myki, or for regular users, a more permanent solution will be available.

myki Fare Calculation

The Myki system is designed to calculate the "Best Fare" for a commuter (ie, if you travel more than once in a day, your 2-hourly fare will become a daily, being cheaper than 2 x 2-hourly fares). This automatic "Best Fare" system applies only up to weekly fares. Perodicals of up to 365 days can be pre-loaded using value-adding machines.

Differences to existing system

The differences to the existing system consist of predominantly positive changes:

  • It will calculate the "best fare" (I.e. the fare deemed most economical).
  • One card for both regional and metropolitan for broader usage.
  • Future uses as a monetary value device and "epurse" to pay for non-travel expenses such as parking and vending machines.
  • Has no moving parts to any part of the ticket system, to reduce maintenance costs of future installations.
  • Reduction in fraud due to photograph based card implementation.

There are some other differences that are possible disadvantages:

  • As one "long term card", should one lose their card, its monetary value is great and so the potential loss is also great (the implications are obviously greater for an anonymous user rather than a registered or concession user due to the difficulty of a person using a card with someone else's photograph).

As the program hasn't yet been released, it's not yet confirmed whether these changes will actually have the effects on the system claimed by the ticketing authority. It's expected that early in the system's release, surveys will be performed to confirm the success of the program's release.

Criticism

The Myki ticketing system has been criticised on a number of grounds:

  • Cost: $500 million
  • Controversies over the tendering process. A staff member of the Transport Ticketing Authority left a memory stick containing details of the bids in a room with representatives of one of the bidders. The TTA claims that this was an accident and that there was no secret information on the memory stick.[1] Also, the company hired by the TTA early in the process to give it technical advice is part of the winning consortium[2]. The Auditor-General is investigating the tender process.
  • Inconvenience: Having to scan on and scan off, when Melbourne already has difficulty getting all of its public transport users to validate once. The government claims that with scanning being much easier, this should not be a problem.
  • Necessity: Critics, such as the PTUA, ask why a new ticketing system is needed, when Melbourne already has a relatively adequate one. Also, the state government's priorities have been attacked, with many asking why alleged fundamental failures in the transport system are not addressed (such as cleanliness and reliability) before creating an expensive new ticketing system.


External links

References

  1. ^ Herald Sun, 8th September, 2006, Notes get OK for tram fares
  2. ^ AAP 7th September, 2006, Taking the 'myki' with $500m smartcard

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