Citizens Bank of Canada

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Vancity Community Investment Bank
Industry Financial services
Founded 1997
Headquarters Vancouver, British Columbia
Key people
Tamara Vrooman, President and CEO
Lisa Coltart, Senior Vice President, Enterprise Services
Greg McDade, Vice-Chairman[1]
Number of employees
Parent Vancity

Vancity Community Investment Bank, formerly known as Citizens Bank of Canada, is a British Columbia, Canada-based direct bank owned by Vancity.

The bank operated three branches, one each in Calgary, Vancouver and Toronto.

Products offered[edit]



As a chartered financial institution, deposit accounts are insured by Canada Deposit Insurance Corporation (CDIC).


From 1997 until 2009, The bank offered personal and business banking services over the internet.

On August 5, 2009, the bank announced that it would focus its operations on Visa card services and foreign exchange services for non-retail members, and was leaving the personal banking marketplace. The bank became a non-deposit-taking bank and entered into an agreement to sell its residential mortgages, personal loans and real estate secured lines of credit to Toronto-Dominion Bank.[2] Savings and chequing accounts of B.C. customers were transferred to Vancity in B.C., or to another financial institution of their choice. Customers outside of B.C. had to transfer their accounts to other financial institutions.

Public social responsibility stance[edit]

In 2014, Vancity was on Maclean's list of 50 Most Socially Responsible Corporations in Canada.[3]

Since December 31, 2007, Vancity and its subsidiaries has been carbon-neutral.[4]


External links[edit]