|Type||Public (LSE: CCC)|
|Founder(s)||Philip Hulme and Peter Ogden|
|Key people||Greg Lock (Chairman)
Mike Norris (Chief Executive)
Tony Conophy (Finance Director)
|Products||Supply, implementation, support and management of IT systems|
|Revenue||£2,914.2 million (2012)|
|Operating income||£64.6 million (2012)|
|Net income||£49.1 million (2012)|
Computacenter plc is the parent company of a group of European companies which provide computer services to public and private sector customers. It is a UK company based in Hatfield, Hertfordshire. Its competitors include Fujitsu, Getronics, Capgemini and CSC, as well as resellers such as SCC. The company is listed on the London Stock Exchange and is a constituent of the FTSE 250 Index.
- 1 History
- 2 Principal activities
- 3 Strategy
- 4 Clients
- 5 Careers
- 6 Sponsorships
- 7 Charitable activities
- 8 Corporate Social Responsibility
- 9 Subsidiaries and brands
- 10 Partnerships
- 11 External links
- 12 References
Computacenter was founded in the UK in 1981 by Philip Hulme and Peter Ogden. In 1990, it opened Europe's largest PC outlet; in 1991, it was listed by The Independent newspaper as one of the fastest growing independent companies in the UK and, by 1994, it had grown to become the largest privately owned IT company in the UK. Computacenter was floated on the London Stock Exchange in 1998. In 2006 the company extended its service facilities to include a new International Service Centre in Barcelona, Spain, and a customer help desk and remote management facility in Cape Town, South Africa.
The following year the company won BT’s inaugural Supplier Innovation Award for its work on virtualising and consolidating a number of their UK datacentres, helping BT reduce the carbon footprint of its Windows datacentre estate by 85%.
Computacenter advises customers on their IT strategy, implements appropriate technology from a wide range of vendors and manages their technology infrastructures on their behalf.
Computacenter also runs a partner network that covers 120 countries worldwide.
Computacenter's strategy to "ensure long-term earnings growth" is to focus on five goals:
- Accelerated growth of its contractual services business
- Improved efficiency of its service operations
- Broadened range and depth of its service activities
- Extended presence in markets that offer greatest growth opportunity
- Reducing the cost of sale in its supply chain activities
Computacenter's customers include:
- Lloyds Banking Group (their largest customer account)
- Deutsche Bank
- Serco Group
- Norbert Dentressangle Logistics UK
- National Farmers Union Mutual
- WM Morrison
- Marks & Spencer
- British Telecom
- Channel 4
- BMW Group
- Air Liquide
- The UK Government's Department for Transport ("DfT")
- Oaklands College
- Doncaster College
Computacenter is a major employer, with over 4,000 staff in the UK and around 10,000 across Europe. Because of the company’s managed services/outsourcing business, many of these people work on customers’ sites. Computacenter employs technical consultants, project managers, field engineers, sales admin and account managers and Service Desk staff.
Computacenter is an Investor in People and in addition to its normal recruitment process, the company has an entry scheme for people it considers to have the most sales potential. Under this ‘Sales Associate Programme’, candidates are given an intensive 18 months training under the direct sponsorship of the company’s CEO. It says the successful candidates’ earnings could exceed £70,000 in their first year as an Account Manager.
- Principal business partner and title sponsor of the Professional Rugby Players' Association's ("PRA") Rugby Players' Awards Dinner, held at the Grosvenor House Hotel.
- Sponsor of Hertfordshire Fire and Rescue Service's fire investigation dog, one of seventeen such dogs used in England to support accelerant detection in arson investigations, which is a black Labrador Retriever named "CeeCee".
- Platinum sponsor for "Team Storm", a robotic combat team of "roboteers", which won the title of "World Champion" in the seventh series of Mentorn's "Robot Wars" television programme with their "Storm II" robot.
In the past, Computacenter has sponsored:
- Founding sponsor of the Computacenter Cathcart Spring Proms, which is a classical "Variety Performance" of diverse works played by musicians, choristers, soloists and groups in the Royal Albert Hall.
- Sponsor of the "Best Use of Technology" category in the British Legal Awards, 2007.
- Marcos Engineering's GT Le Mans LM500 & LM600 racecars, which won the 1995 BRDC National Sports GT Championship and finished in seventh place in the 1995 Le Mans 24 Hour race.
- The Six Nations Championship rugby union competition, for which it provided match statistics and analysis in 2002.
- The English Challenge Open golf tournament, an event in the European Challenge Tour, in 2004.
- The Halifax Blue Sox rugby Team
Computacenter’s charity partners are Willow Foundation, Macmillan Cancer Support and The Children’s Trust. The company supports and organises fundraising events such as dress down days, charity races and sponsored staff expeditions, which have included an expedition to Everest base camp. Computacenter donated £87,000 to charity in 2008
Corporate Social Responsibility
Computacenter is a constituent of the FTSE4Good Index series, which measures the performance of companies that meet globally recognised corporate responsibility standards; it has retained its membership for 5 years.
During 2007, the Computacenter group committed itself to the 10 core principles of United Nations Global Compact, which illustrates the company's adoption of sustainable and socially responsible policies, especially in relation to human rights, labour rights, the environment and anti-corruption.
The company also works with its customers to help them meet their 'sustainable IT' objectives. In November 2007 Computacenter won BT’s inaugural Supplier Innovation Award for its work on virtualising and consolidating a number of their UK datacentres, helping BT reduce the carbon footprint  of its Windows datacentre estate by 85%. Computacenter says its cost-neutral service to Marks & Spencer has also helped M&S meet its WEEE requirements and its 'Plan A' environmental objectives, sending zero IT waste from M&S head office to landfill in 2008.
Subsidiaries and brands
- RDC, which offers IT equipment disposal, remarketing and redeployment services (for which it received the "Queen's Award for Enterprise: Innovation" in 2002).
In addition the following companies were acquired by Computacenter and are now integrated within their business:
- Digica, which provides outsourcing and managed IT services to the corporate mid-market and the Public Sector.
- Allnet, which specialises in network integration and structured cabling services
The tables below list a selection of Computacenter's vendor partners and examples of the accreditations held with each:
Computacenter delivers its training services through a partnership with a specialist training company,QA
- Preliminary Results 2012
- Computacenter website, key dates. Retrieved March 27, 2009
- Computacenter plc Annual Report & Accounts, 2007, p24, Computacenter plc Annual Report & Accounts, March 31, 2008. Retrieved: March 27, 2009
- Computacenter plc Annual Report & Accounts, 2007, p40, Computacenter plc Annual Report & Accounts, March 31, 2008. Retrieved: March 27, 2009
- Computacenter plc website Retrieved March 27, 2009
- Computacenter plc website Retrieved March 27, 2009
- Computacenter plc Annual Report & Accounts, 2008, p2, Computacenter plc Annual Report & Accounts, March 31, 2009. Retrieved: June 5, 2009
- Computer Weekly. Retrieved March 30, 2009.
- Channel Register. Retrieved March 30, 2009.
- Computacenter plc website. Retrieved March 30, 2009.
- ZDNet. Retrieved March 30, 2009.
- Yahoo UK News. Retrieved March 30, 2009.
- Computacenter plc website. Retrieved March 30, 2009.
- computing.co.uk. Retrieved March 30, 2009.
- Yahoo Finance. Retrieved March 30, 2009.
- Computacenter cited as the DfT's "IT solutions partner" in Computerweekly (July 4, 2008). Retrieved July 6, 2008
- Computacenter cited as assisting the college to form its technology strategy and plan its new IT network (July 2, 2008). Retrieved July 7, 2008.
- Computacenter cited as designing and implementing the college's "state-of-the-art" IT systems; Doncaster College website. Retrieved October 12, 2008.
- Computacenter Annual Report & Accounts 2007, page 56, Note 6 Retrieved March 31, 2009.
- Computacenter website careers pages
- Professional Rugby Players' Association website. Retrieved: April 23, 2008
- Hertfordshire County Council website, Hertfordshire County Council website. Retrieved: April 26, 2008
- Team Storm's sponsorship webpage, Team Storm website. Retrieved June 30, 2008.
- Article describing Team Storm's ambitions to compete in the USA, from the Evening Star (Ipswich), June 13, 2008. Retrieved June 30, 2008.
- Computacenter website. Retrieved June 30, 2008
- Spring Proms website. Retrieved: April 22, 2008
- British Legal Awards 2007 website, Incisive Media, organisers of the British Legal Awards, website. Retrieved: April 26, 2008
- Image of the Team Marcos-Computacenter LM95-002, which ran in the 1995 Le Mans 24 Hours race. Retrieved May 10, 2008
- History of Marcos Cars. Retrieved May 10, 2008
- Image showing Computacenter's credits for match analysis on UK terrestrial broadcasts. Retrieved May 10, 2008
- Computacenter website, Six Nations press release. Retrieved May 10, 2008
- European Tour website. Retrieved May 10, 2008
- Computacenter plc website Retrieved: March 27, 2009
- Computacenter plc website. Retrieved March 27, 2009
- Computacenter Annual report, 2007 (p21). Retrieved July 1, 2008
- FTSE4Good Index Series webpage, FTSE website. Retrieved July 1, 2008.
- List of FTSE4Good constituents, as of September 2002, published by the Co-operative Bank. Retrieved July 1, 2008.
- Computacenter plc Report & Accounts 2007, Corporate Sustainable Development report, page 21
- Supplier Innovation Awards, November 2007. Retrieved July 8, 2008
- Computacenter Corporate Sustainable Development, 2007 (p4). Retrieved July 8, 2008
- computacenter plc website Retrieved March 30, 2009.
- List of partners on White IT's website
- RDC website. RDC website. Retrieved June 22, 2008
- The Queen's Awards for Enterprise website. The Queen's Awards for Enterprise website. Retrieved June 22, 2008.
- Channel Business Retrieved March 30, 2009.
- Computacenter plc website on retirement of Digica brand Retrieved March 30, 2009.
- Computacenter press release on the acquisition of Allnet from Cable & Wireless. Retrieved June 23, 2008.
- Computacenter plc Report & Accounts 2007, page 18, 'Acquisitions' paragraph on integration of Allnet Retrieved March 30, 2009
- Computacenter partners webpage. Retrieved November 16, 2009.