Computacenter

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Computacenter
Type Public (LSECCC)
Industry Information technology
IT Services
Consulting
Founded 1981
Founder(s) Philip Hulme and Peter Ogden
Headquarters Hatfield, UK
Key people Greg Lock (Chairman)
Mike Norris (Chief Executive)
Tony Conophy (Finance Director)
Products Supply, implementation, support and management of IT systems
Revenue £3,072.1 million (2013)[1]
Operating income £51.0 million (2013)[1]
Net income £33.2 million (2013)[1]
Website Computacenter.com

Computacenter plc is the parent company of a group of European companies that provide computer services to public- and private-sector customers. It is a UK company based in Hatfield, Hertfordshire. Its competitors include Fujitsu, Getronics, Capgemini and CSC, as well as resellers such as SCC. The company is listed on the London Stock Exchange and is a constituent of the FTSE 250 Index.

History[edit]

Computacenter was founded in the UK in 1981 by Philip Hulme and Peter Ogden.[2] In 1990, it opened Europe's largest PC outlet; in 1991, it was listed by The Independent newspaper as one of the fastest growing independent companies in the UK and, by 1994, it had grown to become the largest privately owned IT company in the UK.[2] Computacenter was floated on the London Stock Exchange in 1998.[2] In 2006 the company extended its service facilities to include a new International Service Centre in Barcelona, Spain, and a customer help desk and remote management facility in Cape Town, South Africa.[2]

The following year the company won BT’s inaugural Supplier Innovation Award for its work on virtualising and consolidating a number of their UK datacentres, helping BT reduce the carbon footprint of its Windows datacentre estate by 85%.[3]

Principal activities[edit]

The company is engaged in the supply, implementation, support and management of information technology systems.[4]

Computacenter advises customers on their IT strategy, implements appropriate technology from a wide range of vendors and manages their technology infrastructures on their behalf.[5]

Operating countries[edit]

Service facilities[edit]

Computacenter also runs a partner network that covers 120 countries worldwide.[6]

Strategy[edit]

Computacenter's strategy to "ensure long-term earnings growth"[7] is to focus on five goals:

  • Accelerated growth of its contractual services business
  • Improved efficiency of its service operations
  • Broadened range and depth of its service activities
  • Extended presence in markets that offer greatest growth opportunity
  • Reducing the cost of sale in its supply chain activities

Clients[edit]

Computacenter's customers include:

Careers[edit]

Computacenter is a major employer, with over 4,000 staff in the UK and around 10,000 across Europe.[19] Because of the company’s managed services/outsourcing business, many of these people work on customers’ sites. Computacenter employs technical consultants, project managers, field engineers, sales admin and account managers and Service Desk staff.[20]

Computacenter is an Investor in People and in addition to its normal recruitment process, the company has an entry scheme for people it considers to have the most sales potential. Under this ‘Sales Associate Programme’, candidates are given an intensive 18 months training under the direct sponsorship of the company’s CEO. It says the successful candidates’ earnings could exceed £70,000 in their first year as an Account Manager.[20]

Sponsorships[edit]

Current Sponsorships[edit]

Computacenter is:

  • Principal business partner and title sponsor of the Professional Rugby Players' Association's ("PRA") Rugby Players' Awards Dinner,[21] held at the Grosvenor House Hotel.
"CeeCee" the fire investigation dog as a puppy.

Past sponsorships[edit]

In the past, Computacenter has sponsored:

Charitable activities[edit]

Computacenter’s charity partners are Willow Foundation, Macmillan Cancer Support and The Children’s Trust. The company supports and organises fundraising events such as dress down days, charity races and sponsored staff expeditions, which have included an expedition to Everest base camp.[33] Computacenter donated £87,000 to charity in 2008[34]

Corporate Social Responsibility[edit]

Computacenter is a constituent of the FTSE4Good Index series,[35] which measures the performance of companies that meet globally recognised corporate responsibility standards;[36] it has retained its membership for 5 years.[37]

During 2007, the Computacenter group committed itself to the 10 core principles of United Nations Global Compact,[38] which illustrates the company's adoption of sustainable and socially responsible policies, especially in relation to human rights, labour rights, the environment and anti-corruption.

The company also works with its customers to help them meet their 'sustainable IT' objectives. In November 2007 Computacenter won BT’s inaugural Supplier Innovation Award for its work on virtualising and consolidating a number of their UK datacentres, helping BT reduce the carbon footprint [39] of its Windows datacentre estate by 85%.[40] Computacenter says its cost-neutral service to Marks & Spencer has also helped M&S meet its WEEE requirements and its 'Plan A' environmental objectives, sending zero IT waste from M&S head office to landfill in 2008.[41]

The German branch of Computacenter is partner of the White IT, an alliance for children .[42]

Subsidiaries and brands[edit]

Computacenter operates subsidiaries and brands that address specific market segments:

Subsidiaries[edit]

In addition the following companies were acquired by Computacenter and are now integrated within their business:

  • Digica, which provides outsourcing and managed IT services to the corporate mid-market and the Public Sector.[45][46]
  • Allnet, which specialises in network integration and structured cabling services[47][48]

Partnerships[edit]

Vendor partners[edit]

The tables below list a selection of Computacenter's vendor partners and examples of the accreditations held with each:[49]

Hardware vendor partners Accreditation
3Com Gold Partner
Acer Executive Partner
AMX (UK) Limited Major Reseller Status
APC Elite Partner – Datacenter
Apple Inc. Authorised Direct Reseller
AverMedia Elite Level Partner
Avocent Premium Partner
Belkin Platinum Partner
BlueCoat Authorised Partner
Brand-Rex Value Added Reseller
Brocade Alliance Partner
Brother Alliance Partner
Alliance Partner
Check Point Gold Level Partner
Cisco Gold Partner
Clearswift Authorised Reseller
Commscope SYSTIMAX Prestige Business Partner
Dell SME Certified Status
Eizo Strategic Eizo Reseller
EMC EMC Velocity Partner

Velocity Signature Solution Centre Partner

Authorised Service Provider

Value Added Reseller

Emulex Gold Partner
Epson Premier Business Partner
F5 Gold Advantage Partner
Freecom Freecom Business Partner
Fujitsu Centre of Excellence

Authorised Service Provider

Gold Qualified Imaging Partner (Scanners)

HDS (Hitachi Data Systems) Platinum Partner
Hewlett Packard 2010 Gold Preferred Partner Status

DataCenter Solutions Specialist (DSS

Computing Systems Specialist (CSS)

High Performance Computing Specialist (HPC)

StorageWorks Solutions Specialist (SSS)

PSG: Workstations Specialist

Office Printing Specialist (OP)

Office Printing Solutions Specialist (OPS)

ProCurve Networking Specialist: Professional

HP Service Sales Specialist (HPS)

HP Authorised Service Partner (ASP)

Hypertec Authorised Reseller
IBM IBM Premier Business Partner

IBM System p Accredited Partner

IBM System z Accredited Partner

IBM International Business Partner

Approved Distributor of IBM PSG

Member of IBM Powernet Programme

Member of IBM's Alliance Partner Programme

IBM ISV Porting Centre

Juniper Elite Partner Security

Elite Partner Network / Infrastructure

Ironkey Gold partner
Kingston Kingston Authorised Reseller
Kodak Authorised Document Imaging Reseller
Konica Minolta Partner
Kyocera Mita Strategic Service Partner

ClubKM Strategic Business Partner

Solutions Partner

Colour Centre

Lenovo Tier One Business Partner
Lexmark Expert Partner
LG Service Partner
Logitech Authorised Reseller
Motorola Business Partner
NEC Solutions Plus Accredited Partner
NetApp Authorised Service Provider

Star Partner

Netgear Powershift Partner
Netvoyager Platinum Partner
Nokia Gold Partner
Nortel Networks Gold Solutions Partner Enterprise IP Telephony Solutions (Communications Server 1000 R5.x)

Gold Solutions Partner Ethernet Routers & Switching Solutions

Panduit Certified Installer
Plantronics Premium Partner Status
Promethean Premier Partner
Samsung Power Partner
Smart Technologies Elite Level Partner
Sony Sony Value Added Partner

VAIO Business Accredited Reseller

Sun Microsystems Executive Partner

Sun Authorised Solutions Centre

Infrastructure Delivery Option (IDO) – Installation Provider

Tandberg Gold Partner
Toshiba Premier Partner

Authorised Service Provider

Xerox Premier Corporate Reseller
Software vendor partners Accreditation
Adobe Systems Authorised Licence Centre Reseller

Licence Management Partner

Appsense Gold Certified Solutions Partner
Becrypt Platinum Partner
BMC Software Strategic Partner
Brother Alliance Partner
CA Enterprise Solution Partner

Premier Partner

Check Point Gold Level Partner
Citrix Platinum Solutions Advisor
Clearswift Authorised Reseller
Corel Authorised Reseller
Filemaker Inc FilemakerPlus Authorised Reseller
Hummingbird Ltd. Corporate Partner
IBM IBM Premier Business Partner

IBM International Business Partner

IBM Software Premier Partner

Member of IBM's Alliance Partner Programme

IBM Leader for Linux Partner

Ipswitch Authorised Partner
McAfee (Network Associates) McAfee Elite Partner
Microsoft Microsoft Gold Certified Partner:

Advanced Infrastructure Solutions

Information Worker Solutions

Network Infrastructure Solutions

Business Process & Integration OEM hardware

Data Management Solutions

Mobility Solutions

Security Solutions

Licensing Solutions

Training Partner

Software Asset Management

Microsoft Certified Support Centre (MCSC)

Large Account Reseller

Microsoft Enterprise Software Advisor

MySQL Enterprise Ready Partner
Novell Gold Partner
Oracle Certified Advantage Partner

Joint Partner Engagement (JPE) Program Partner (Software Asset Management)

Quest Platinum Partner
Red Hat Advanced Partner
RSA Signature Level Partner
SAP Crystals Reports Reseller

Hosting Partner

Sophos Gold Partner
Symantec Platinum Partner

Enterprise Security Partner

Corporate Partner

Symantec Security Partner

Software Asset Management Partner

Trend Micro Affinity Plus Partner
VMWare Premier Enterprise Partner

Authorised Consulting Partner

Training[edit]

Computacenter delivers its training services through a partnership with a specialist training company,QA

External links[edit]

References[edit]

  1. ^ a b c Preliminary Results 2013
  2. ^ a b c d Computacenter website, key dates. Retrieved March 27, 2009
  3. ^ Computacenter plc Annual Report & Accounts, 2007, p24, Computacenter plc Annual Report & Accounts, March 31, 2008. Retrieved: March 27, 2009
  4. ^ Computacenter plc Annual Report & Accounts, 2007, p40, Computacenter plc Annual Report & Accounts, March 31, 2008. Retrieved: March 27, 2009
  5. ^ Computacenter plc website Retrieved March 27, 2009
  6. ^ Computacenter plc website Retrieved March 27, 2009
  7. ^ Computacenter plc Annual Report & Accounts, 2008, p2, Computacenter plc Annual Report & Accounts, March 31, 2009. Retrieved: June 5, 2009
  8. ^ Computer Weekly. Retrieved March 30, 2009.
  9. ^ Channel Register. Retrieved March 30, 2009.
  10. ^ Computacenter plc website. Retrieved March 30, 2009.
  11. ^ ZDNet. Retrieved March 30, 2009.
  12. ^ Yahoo UK News. Retrieved March 30, 2009.
  13. ^ Computacenter plc website. Retrieved March 30, 2009.
  14. ^ computing.co.uk. Retrieved March 30, 2009.
  15. ^ a b Yahoo Finance. Retrieved March 30, 2009.
  16. ^ Computacenter cited as the DfT's "IT solutions partner" in Computerweekly (July 4, 2008). Retrieved July 6, 2008
  17. ^ Computacenter cited as assisting the college to form its technology strategy and plan its new IT network (July 2, 2008). Retrieved July 7, 2008.
  18. ^ Computacenter cited as designing and implementing the college's "state-of-the-art" IT systems; Doncaster College website. Retrieved October 12, 2008.
  19. ^ Computacenter Annual Report & Accounts 2007, page 56, Note 6 Retrieved March 31, 2009.
  20. ^ a b Computacenter website careers pages
  21. ^ Professional Rugby Players' Association website. Retrieved: April 23, 2008
  22. ^ Hertfordshire County Council website, Hertfordshire County Council website. Retrieved: April 26, 2008
  23. ^ Team Storm's sponsorship webpage, Team Storm website. Retrieved June 30, 2008.
  24. ^ Article describing Team Storm's ambitions to compete in the USA, from the Evening Star (Ipswich), June 13, 2008. Retrieved June 30, 2008.
  25. ^ Computacenter website. Retrieved June 30, 2008
  26. ^ Spring Proms website. Retrieved: April 22, 2008
  27. ^ British Legal Awards 2007 website, Incisive Media, organisers of the British Legal Awards, website. Retrieved: April 26, 2008
  28. ^ Image of the Team Marcos-Computacenter LM95-002, which ran in the 1995 Le Mans 24 Hours race. Retrieved May 10, 2008
  29. ^ History of Marcos Cars. Retrieved May 10, 2008
  30. ^ Image showing Computacenter's credits for match analysis on UK terrestrial broadcasts. Retrieved May 10, 2008
  31. ^ Computacenter website, Six Nations press release. Retrieved May 10, 2008
  32. ^ European Tour website. Retrieved May 10, 2008
  33. ^ Computacenter plc website Retrieved: March 27, 2009
  34. ^ Computacenter plc website. Retrieved March 27, 2009
  35. ^ Computacenter Annual report, 2007 (p21). Retrieved July 1, 2008
  36. ^ FTSE4Good Index Series webpage, FTSE website. Retrieved July 1, 2008.
  37. ^ List of FTSE4Good constituents, as of September 2002, published by the Co-operative Bank. Retrieved July 1, 2008.
  38. ^ Computacenter plc Report & Accounts 2007, Corporate Sustainable Development report, page 21
  39. ^ Supplier Innovation Awards, November 2007. Retrieved July 8, 2008
  40. ^ Computacenter Corporate Sustainable Development, 2007 (p4). Retrieved July 8, 2008
  41. ^ computacenter plc website Retrieved March 30, 2009.
  42. ^ List of partners on White IT's website
  43. ^ RDC website. RDC website. Retrieved June 22, 2008
  44. ^ The Queen's Awards for Enterprise website. The Queen's Awards for Enterprise website. Retrieved June 22, 2008.
  45. ^ Channel Business Retrieved March 30, 2009.
  46. ^ Computacenter plc website on retirement of Digica brand Retrieved March 30, 2009.
  47. ^ Computacenter press release on the acquisition of Allnet from Cable & Wireless. Retrieved June 23, 2008.
  48. ^ Computacenter plc Report & Accounts 2007, page 18, 'Acquisitions' paragraph on integration of Allnet Retrieved March 30, 2009
  49. ^ Computacenter partners webpage. Retrieved November 16, 2009.