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Verizon (mobile network)

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See also: Vodafone in the Americas
Cellco Partnership
D/B/A Verizon Wireless
Company typeJoint Venture
IndustryTelecommunications
Founded2000
HeadquartersBasking Ridge, New Jersey, USA
Key people
Lowell McAdam, CEO
Mike Lanman, CMO
ProductsCDMA2000 1x and EV-DO (wireless voice and data services), SMS (text messaging), MMS (picture messaging), Video on Demand (V CAST), Mobile TV (V CAST Mobile TV), location-based services, BREW (Get It Now), Push to Talk, AMPS, Global Phone Rental/Sales (via Vodafone) (GSM/CDMA dual-mode phones), Satellite Phone Rental/Sales (via Vodafone/Iridium)
Revenue$43.9 billion USD (2007)
Number of employees
70,000
ParentVerizon Communications (55%)
Vodafone Group (45%)
Websiteverizonwireless.com

Cellco Partnership, doing business as Verizon Wireless, owns and operates the largest wireless telecommunications network in the United States, based on a total of 83.7 million U.S. subscribers,.[1] ahead of AT&T Mobility's 77 million subscribers.[2] However, approximately 2.1 million of these customers are required to be divested in the coming months, leaving Verizon Wireless with approximately 81.6 million subscribers. [3] Verizon Wireless has the largest revenue of all United States wireless companies reporting $43.9 billion in 2007. Headquartered in Basking Ridge, New Jersey, the company is a joint venture of Verizon Communications and Vodafone Group, with 55 and 45 percent ownership respectively.[4] On January 9, 2009, Verizon Wireless acquired Alltel Wireless in a deal valued at $28.1 billion. The acquisition expanded Verizon's wireless network to cover approximately 290 million people and established Verizon as the largest United States wireless carrier, based on number of subscribers. Alltel will remain a wholly owned subsidiary until mid 2009.[5]

History

Verizon Wireless traces its roots to Bell Atlantic Mobile, NYNEX Mobile Communications, AirTouch Communications, PrimeCo Communications, and GTE Mobilnet. Bell Atlantic Mobile and NYNEX Mobile Communications merged in 1995 to create Bell Atlantic - NYNEX Mobile,[6] and in 1997 their namesake Baby Bell parents followed suit to form the new Bell Atlantic and their wireless subsidiary was renamed Bell Atlantic Mobile. Bell Atlantic Mobile and NYNEX Mobile Communications was created from Advanced Mobile Phone Service, Inc., which was a subsidiary of AT&T created in 1978 to provide cellular service nationwide. AMPS, Inc. was divided among the RBOCs as part of the Bell System Divestiture.

Meanwhile, in June 1999, AirTouch Communications of San Francisco, California merged with UK-based Vodafone Group Plc, forming Vodafone AirTouch Plc. In September 1999, Vodafone AirTouch announced a $90-billion joint venture with Bell Atlantic Corp. to be called Verizon Wireless, and which would be comprised of the two companies' U.S. wireless assets: Bell Atlantic Mobile and AirTouch Paging. This wireless joint venture received regulatory approval in six months, and began operations as Verizon Wireless on April 4, 2000. On June 30, 2000, the addition of GTE Wireless' assets, in connection with the merger of Bell Atlantic and GTE to form Verizon Communications, made Verizon Wireless the nation's largest wireless communications provider. Verizon held that position until Cingular's acquisition of AT&T Wireless in 2004.[7] For the joint venture, Verizon Communications owns 55% and UK-based Vodafone Group (formerly Vodafone AirTouch) owns 45%.[4] The name "Verizon," a portmanteau, is derived by combining the word "veritas," a Latin term that means "truth," and the word "horizon." Together, they are supposed to conjure images of reliability, certainty, leadership, and limitless possibilities.[8]

On February 19, 2008, Verizon Wireless became the first of the "big" cellular companies to offer unlimited minutes talk plans.[9]

The company announced in January of 2009 that they would be bringing workers back to the United States from overseas. Their CEO also announced that they would be reducing the amount of outsourcing that they once had performed. The CEO cited his reasons being that with the economy the way it is people need work and he will do his part to give people jobs.

Network

Verizon Wireless is one of the two major U.S. carriers to use CDMA technology, the other being Sprint Nextel's Sprint PCS division. Alltel also used CDMA before becoming part of Verizon Wireless. Other regional carriers that use CDMA are: U.S. Cellular, Cricket, and MetroPCS (see List of United States mobile phone companies for more information). Verizon supports the 3 generations of CDMA (IS-95, 1x, and EV-DO) networks.

Verizon Wireless invests a claimed $8 billion annually to maintain and expand its nationwide CDMA network. Verizon Wireless offers voice services as well as 3G data services such as wireless broadband based on EV-DO Rev A, text and picture messaging, over-the-air downloadable applications and content from its "Get It Now" service, Video on Demand in the form of V CAST (which allows customers to download and view video content), location-based services, and Push-to-Talk.

On June 30, 2007, Verizon Wireless had completed the overhaul of the entire EV-DO network to EV-DO Rev. A. This enables PC Cards and certain phones to obtain downloading speeds of 600 kbit/s to 1.4 Mbit/s and uploading speeds of 500-800 kbit/s.

On 27 November, 2007, Verizon Wireless announced plans to allow all cell phones compatible with their CDMA technology to run on their network. Users of such phones are also allowed to use any application they wish. The plan should take effect by the end of 2008.[10]

However, on September 20, 2007, Verizon Wireless had announced a joint effort with the Vodafone Group to transition their networks to the 4G standard LTE[11] and on November 29, 2007, Verizon Wireless announced that they would start LTE trials in 2008. On December 9, 2008, Verizon announced that they intend to build and have active, an LTE network, by the end of 2009. [12] Adopting LTE would make for a gradual shift away from Verizon Wireless’ current use of CDMA technology because it is a completely different platform, but would offer increased operability for users traveling worldwide.[13]

On January 25, 2009, Verizon Wireless released its first Femtocell called the Verizon Wireless Network Extender. [14]

Verizon claims to operate "America's Largest and Most Reliable Wireless Network," covering approximately 290 million people.[15]


Advertising

In 2000, Verizon Wireless advertised the fact that they were, for a time, the largest cellular network in the country by showing people using cell phones and then gesturing with two fingers, much like the World War II-era "V for Victory" sign, to show that the person was on the Verizon ("V" or "iN") network. The slogan for Verizon Wireless at that time was "Join in." (Reminiscent of the slogan "Join in" was used in their marketing scheme up to this day. i.e., "iN-calling," "iN-messaging," and even the toll-free number "1-800-2-JOIN-IN.")

Later, Verizon adopted the slogan "We never stop working for you," with commercials depicting a Verizon employee roaming about in strange places continuously asking, "Can you hear me now? Good." (The "employee" is played by stage actor Paul Marcarelli) The "test man" represents Verizon test technicians.[16]

In 2005, Verizon Wireless added an "army" of network engineers into their commercials in conjunction with the "test man" and introduced the slogan "It's the Network." to emphasize their network quality. (Verizon Wireless still uses the slogan "We never stop working for you." from time to time — especially on their website, toll-free number, and shopping bags.)

In 2008, Verizon Wireless sponsored Korean pop sensation Se7en further helping Se7en trademark his name in America and promote his U.S. debut album that was released in summer 2008.

Also in 2008, Verizon Wireless began a new television advertising campaign, with parodies of horror movies (including The Shining), with people trying to scare a main character with tales of a Dead Zone where calls cannot be made, who calmly responds that he or she has Verizon, and then the slogan appears, "Don't be afraid of Dead Zones."

In early 2009, Verizon Wireless will officially drop the "IN" campaign. Previously, calls between two Verizon Wireless subscribers were referred to as IN calling, but will now be referred to as Mobile-to-Mobile calling. With this change, Verizon Wireless also renamed their prepaid service Verizon Wireless Prepaid from iNPulse to Prepay.[17]


Content delivery systems

Get It Now, Media Center

Overview

Get It Now is Verizon Wireless's implementation of Qualcomm's BREW technology, allowing a user to download and use applications on a Verizon Wireless Get It Now-enabled phone. It is a proprietary interface to download ringtones, music, games, applications, and use instant messaging on a phone. Users usually are unable to load content on the Verizon Wireless phones outside of Get It Now system; this is done for financial reasons. Verizon Wireless has exclusivity agreements with its Get It Now content providers (this is a walled garden system). Sometimes cell phone enthusiasts perform unsupported modifications to their phones or use 3rd-party software to make the phone accept non- Get It Now -originated content, or use free services that send ringtones through picture messaging, like Mobile17. In 2008 Verizon Wireless announced that their "Get It Now" service will be renamed "Media Center" on all their future phones beginning with the LG EnV2.

All applications through Get It Now/Media Center are BREW-based and the selection differs depending on what Verizon phone one is using.

VZ Navigator

Main article: VZ Navigator

Within Get It Now, Verizon has implemented a GPS navigation application, VZ Navigator, that works for the most part like a standalone GPS unit. Users can also locate businesses within their vicinity, searching by category or business name. Users can type in addresses and receive turn by turn directions to their destination. VZNavigator is billed airtime and data transfer charges during use.

V CAST

Main article: V CAST

Also within Get It Now/Media Center is V CAST, Verizon Wireless' high-speed audio, video on demand, and entertainment delivery system.

V CAST Mobile TV

Main article: MediaFLO

Verizon Wireless uses Qualcomm's MediaFLO technology to broadcast live TV to certain phones, such as the LG Voyager. A VCAST mobile TV subscription is required.

"Friends & Family"

On February 16, 2009, Verizon Wireless launched its new service--"Friends & Family"--in light of their recent acquisition of Alltel Wireless. With an eligible plan, customers will have unlimited calling to a select group of numbers, including landlines; this will give single line users up to 5 numbers and family line users up to 10 numbers. [18]

HopeLine

Verizon Wireless collects no-longer-used wireless phones, batteries, and accessories in any condition from any wireless service provider.[19] Phones that can be refurbished are sold for reuse and those without value are disposed of in an environmentally sound way by way of ReCellular Inc. Proceeds from HopeLine are used to provide wireless phones and cash grants to local shelters and non-profit organizations that focus on domestic violence prevention and awareness.

Since HopeLine's national phone recycling and re-use program was launched in 2001, Verizon Wireless:

  • Has collected more than 4.5 million phones
  • Awarded nearly $5 million in cash grants to domestic violence agencies and organizations throughout the country
  • Distributed more than 60,000 phones with more than 160 million minutes of free wireless service to be used by victims of domestic violence
  • Properly disposed of more than 1 million no-longer-used wireless phones in an environmentally sound way
  • Kept more than 200 tons of electronic waste and batteries out of landfills[20]

Hopeline's #HOPE is a service available across Verizon Wireless' nationwide wireless network. By dialing #4673 then pressing send, callers will be connected directly to the National Domestic Violence Hotline, where they can receive the confidential help they need through empowerment-based crisis intervention, information and resources. The call is toll and airtime free.[20]

Verizon Wireless with OnStar

Verizon Wireless currently offers the "Nationwide Plan with OnStar," which is a bundle plan between Verizon Wireless service and OnStar service.[21] With this plan, the Verizon Wireless phone is the "primary line" and the OnStar device is the "secondary line."

Verizon Wireless divestiture in Puerto Rico

Main article: Claro Puerto Rico

The Claro brand was launched in Puerto Rico on 18 May 2007 as rebranding the Verizon Wireless trademark, after Verizon International sold its stake in Puerto Rico Telephone Co. (PRTC). Claro is the wireless arm of PRTC, which serves wireline telephone and data services in the island. The brand was introduced to the wireless segment after 30 March 2007 acquisition of the telecom by América Móvil.

Claro Puerto Rico is currently the second largest serving the island after AT&T Mobility (previously Cingular), serving more than 567,060 customers (partly due to the fact that Puerto Rico Telephone was the first wireless provider on the Island, starting in the 1980s). The history goes back to Celulares Telefónica, which operated until 2001 under that brand, when the Verizon brand was introduced.

The company has made public its plans to launch a GSM/UMTS network parallel to the CDMA/EvDO network it operates since 2002. Claro has mobile voice and data services in Puerto Rico's 78 cities and towns and its coverage is constantly expanding, the company says.

Claro Puerto Rico Slogans (Note: With the latter slogans, there is an obvious pun intended, as "claro" is Spanish for "clear.")

  • "Bienvenido a un mundo mejor." | "Welcome to a better world" - in English
  • "La red más poderosa habla Claro." | "The most powerful network speaks Claro" - in English
  • "Verizon Wireless la red más poderosa, ahora es Claro." | "Verizon Wireless the most powerful network, is now Claro." - in English

Verizon Wireless USA still offers voice coverage in Puerto Rico roaming in the Claro CDMA/EvDO network, however does not offer EvDO data roaming coverage, meaning that no picture or video messages can be downloaded in the Puerto Rico area. There are also reports of phones crashing, and entering a power cycle in the Puerto Rico area due to this lack of EvDO coverage. The Samsung gleam has been reported to be one of these phones that crashes and goes into the power cycle, when trying to register its applications upon startup.

Competition

Verizon competitors. Here are a list of competitors (this list in incomplete, you can help by expanding it).

Controversy

GPS disabling of certain devices

Verizon deactivates the built-in GPS capabilities of many current phones and PDAs. For example, its recently introduced Blackberry 8830 and 8130 both have full GPS capabilities and the Blackberry Maps application which uses the GPS capability for tracking and navigation. Verizon has disabled the GPS to all other mapping applications other than its own VZ Navigator. On November 30, 2007 Verizon Wireless was named in a class action lawsuit alleging that the wireless giant wrongfully and unfairly deceived purchasers of BlackBerry model 8830 smartphones by advertising that the devices were "GPS Enabled." Upon purchase, the suit alleges that Verizon intentionally disabled the devices' free, built-in global positioning systems (GPS) then offered a proprietary Verizon fee-for-service GPS.[22]

Network quality

In mid-2006, the consumer research firm Telephia published a report that suggests AT&T Mobility drops the fewest calls across the country. Verizon Wireless advertises heavily the quality of their network above competitors. Telephia's chief executive said that Cingular has "a statistically significant lower dropped-call rate than the competition across some market/time period groupings." According to the Consumer Beat reporter for The Boston Globe:

Telephia independently measures the top four wireless carriers for a number of consumer value points. In relation to call quality, Telephia, in a letter to the four major carriers regarding this research, will not confirm or deny that Cingular drops the fewest calls. Also, Telephia has requested that Cingular update its advertising to indicate that Telephia provided the information it uses to make this claim, not that it actually supports or confirms the 'fewest dropped calls' claim.[23]

Verizon Wireless Bluetooth

Verizon advertised the Motorola V710 as having full Bluetooth capability, when in reality it had no OBEX or OPP functions built in. After many complaints, a class action suit was filed for false advertising, not only for advertising missing capabilities, but also for telling customers who complained to Verizon that an update was coming out "in November." The lawsuit was initiated in January 2005 and settlement decision became final on March 20, 2006, with Verizon offering to qualified members of the class action suit (purchased a V710 BEFORE February 2, 2005) a $25 credit to all of its V710 customers, or the option to trade in the V710 for $200 or original purchase price and allow them to keep their phone number and service, or $200 or original purchase price and allow them to break their contract and discontinue service with Verizon. The settlement to the lawsuit did not directly address the V710's restrictions. The same hardware crippling exists with Motorola's successor to the V710, the E815, but unlike the V710, the E815 was marked clearly that OBEX and OPP was disabled. Additionally, through a seem edit, OBEX could be enabled on the 815, but not on the 710 (the Verizon e815 lacks the OPP profile altogether).

Application locking

Unlike most US CDMA carriers, Verizon makes heavy use of Qualcomm's BREW technology, and uses it over Java in case of phones where both are an option.

MP3 restrictions

Verizon Wireless has removed features in firmware updates for the Motorola V710 and several other newer phones for ringtone transfers, making it more difficult - but not impossible - to transfer MP3s from the phone's microSD card. This update also disabled editing of the homepage field in WebSessions making it more difficult to use alternate WAP gateways. One result of this crippling has been a prominent network of "unofficial" web sites, documenting how to enable, access, or use hidden or crippled features.

Standard GUI

Verizon Wireless has implemented a standard user interface across all traditional (non-PDA / smart phone) handsets. Somewhat reminiscent of LG's interface, this standard reduces support training costs.

BroadbandAccess plans

Verizon Wireless had come under fire by "power users" of its EV-DO wireless data network (called BroadbandAccess), for using language in its terms of service which heavily restricts what activities an EV-DO user can conduct even though the service is advertised as offering "Unlimited" data usage. The service was in fact limited to 5GB of data transfer per month. The language in Verizon Wireless' previous usage agreement stated:

Unlimited NationalAccess/BroadbandAccess services cannot be used (1) for uploading, downloading or streaming of movies, music or games, (2) with server devices or with host computer applications, including, but not limited to, Web camera posts or broadcasts, automatic data feeds, Voice over IP (VoIP), automated machine-to-machine connections, or peer-to-peer (P2P) file sharing, or (3) as a substitute or backup for private lines or dedicated data connections... We reserve right to limit throughput or amount of data transferred, deny or terminate service, without notice, to anyone we believe is using NationalAccess or BroadbandAccess in any manner prohibited above or whose usage adversely impacts our network or service levels.[24]

Under these terms, customers could have had their service shut off or suffered restricted bandwidth when using more than 5 GBs per month.

Handling of cell phone records in the Kelsey Smith case

Main article: Murder of Kelsey Smith

On June 2, 2007, Kelsey Smith, a teenager from Overland Park, Kansas, was abducted in a Target parking lot behind the Oak Park Mall. She was murdered later that night, and immediately after an abandoned car was found, a search began for her. Local law enforcement involved in the investigation contacted Verizon Wireless, the family's cell phone provider at the time of the murder, for records to pinpoint a search location for her. Despite efforts made by the local investigators and eventually the FBI, it took Verizon three days to hand over cell phone records to law enforcement.[25] A Verizon technician pinpointed a cell phone tower and told investigators to search 1.1 miles north of the tower. Within 45 minutes, the body of Kelsey Smith was found. There is much controversy on why it took Verizon so long to cooperate with law enforcement.[26]

Acquisitions

Further information: List of mobile network operators
  • At the end of 2006, Verizon Wireless bought out West Virginia Wireless, a regional GSM cell phone company.
  • On 30 July 2007, Rural Cellular Corporation (Unicel) announced it agreed to be acquired by Verizon Wireless (a CDMA carrier). Verizon said that it plans to convert RCC's GSM customers to CDMA technology, but it will continue to operate RCC's current GSM network in order to generate roaming revenue. The sale is expected to close in early 2008, pending approvals from the FCC and potentially the Department of Justice, to ensure that the acquisition won't be anti-competitive in some geographic areas. On 4 October 2007, Rural Cellular Corporation Shareholders Approve Merger Agreement with Verizon Wireless "ALEXANDRIA, Minn., October 04, 2007 (BUSINESS WIRE) – Rural Cellular Corporation ("RCC" or "the Company") (NASDAQ:RCCC) today announced that its shareholders voted to approve the merger agreement providing for the acquisition of Rural Cellular Corporation by Verizon Wireless for approximately $2.67 billion in cash and assumed debt."
    • In November 2007, a few Rural Cellular (Unicel) Subscribers mounted an effort to stop this sale of Unicel because "Cell Phone Service Will Change" and "GSM Service Will End".
    • On August 1, 2008, the FCC voted to approve the deal. Per the Department of Justice, Verizon will divest certain properties in New York, Vermont, and Washington in order to complete the acquisition.[27]
  • In mid 2007, Ramcell of Oregon made a deal to sell its assets to Verizon Wireless, Integration of local company to increase coverage area in Southern Oregon began in late 2007.
  • On 22 January 2008 SureWest Communications announced that it has entered into a definitive agreement to sell the operating assets of its Wireless business to Verizon Wireless.
  • On 5 June 2008, Verizon Wireless announced that it has entered into an agreement to acquire Alltel for US$5.9 billion, plus the assumption of debt, in a deal that will create the biggest mobile phone company in the U.S. surpassing AT&T. Based on Alltel's projected net debt at closing of $22.2 billion, the aggregate value of the deal is $28.1 billion. The FCC approved Verizon's purchase of Alltel Wireless by a vote of 5-0 on November 4, 2008.[28] The FTC approved of the acquisition on December 10, 2008.[29] On January 9, this deal was finalized, making Verizon Wireless the largest carrier in the country.

Notes

Early in 2006, Verizon announced their intent to buy out the remaining 45% of stock of Verizon Wireless from Vodafone.[30] Vodafone, however, stated they “have no current plans to exit” the US market by giving up its stake in Verizon Wireless.[31]

On December 19, 2006, it was announced Verizon Wireless' CEO Denny Strigl has been called up to parent Verizon Communications to be the company's new President and COO. He was to begin serving in the new post on January 1, 2007. Verizon Wireless COO Lowell McAdam was to take over Strigl's role as CEO of VZW.[32]

Qwest Communications International Inc. (NYSE: Q) and Verizon Wireless announced on May 5 that they have signed a 5-year agreement for Qwest to market and sell Verizon Wireless service beginning this summer. Financial terms of the agreement are not being disclosed.

See also

References

  1. ^ "Earnings: Verizon Wireless Completes Purchase Of Alltel; Creates Nation's Largest Wireless Carrier". Verizon Wireless. 2009. Retrieved 2009-01-09. {{cite web}}: Italic or bold markup not allowed in: |publisher= (help)
  2. ^ "AT&T Reports Fourth-Quarter and Full-Year Results" (Press release). AT&T. Retrieved 2009-02-04.
  3. ^ "Earnings: Verizon Wireless Completes Purchase Of Alltel; Creates Nation's Largest Wireless Carrier". Verizon Wireless. 2009. Retrieved 2009-02-05. {{cite web}}: Italic or bold markup not allowed in: |publisher= (help)
  4. ^ a b Donald DePamphilis (2007). Mergers, Acquisitions, and Other Restructuring Activities. Academic Press. p. 603. ISBN 978-0123740120.
  5. ^ "Verizon Wireless Completes Purchase of Alltel; Creates Nation's Largest Wireless Carrier". Verizon Wireless. 2009. Retrieved 2009-01-14. {{cite web}}: Italic or bold markup not allowed in: |publisher= (help)
  6. ^ Mark Landler (1995). "Market Place; A Bell Atlantic-Nynex cellular venture has spinoff prospects". New York Times. Retrieved 2008-11-28. {{cite web}}: Italic or bold markup not allowed in: |publisher= (help)
  7. ^ Justin Rubner (2004). "Cingular, AT&T Wireless deal complete, new focus on the horizon". American City Business Journals. Retrieved 2008-11-28. {{cite web}}: Italic or bold markup not allowed in: |publisher= (help)
  8. ^ "The History of Verizon Communications". Verizon Wireless. Retrieved 2007-05-07. {{cite web}}: Italic or bold markup not allowed in: |publisher= (help)
  9. ^ Leslie Cauley (2008). "AT&T, T-Mobile roll out flat-rate plans similar to Verizon's". USA Today. Retrieved 2008-11-28. {{cite web}}: Italic or bold markup not allowed in: |publisher= (help)
  10. ^ Tom Krazit (2007). "Verizon Wireless marches into the open". CNET Networks. Retrieved 2008-11-28. {{cite web}}: Italic or bold markup not allowed in: |publisher= (help)
  11. ^ Kelly Hill (2007). "Verizon Wireless to join Vodafone in upgrade to LTE". RCR Wireless News. Retrieved 2007-09-21. {{cite web}}: Italic or bold markup not allowed in: |publisher= (help)
  12. ^ PC World (2008). "New Network". PC World. {{cite web}}: Italic or bold markup not allowed in: |publisher= (help); Unknown parameter |accessddate= ignored (help)
  13. ^ Chris Nuttall (2007). "Verizon set to begin trials of 4G network". The Financial Times. Retrieved 2007-12-01. {{cite web}}: Italic or bold markup not allowed in: |publisher= (help)
  14. ^ "Verizon FemtoCell Network Extender".
  15. ^ Verizon Wireless (2009). "Most Reliable Network". Verizon Wireless. Retrieved 2009-02-18. {{cite web}}: Italic or bold markup not allowed in: |publisher= (help)
  16. ^ Theresa Howard (2004). "'Can you hear me now?' a hit". USA Today. Retrieved 2007-05-07.
  17. ^ "Verizon Wireless Rebrand IN Calling". 2009. Retrieved 2009-1-20. {{cite web}}: Check date values in: |accessdate= (help)
  18. ^ "Verizon's 'Friends & Family' plan offers less for more". Cnet. 2009. Retrieved 2009-02-09. {{cite web}}: Italic or bold markup not allowed in: |publisher= (help)
  19. ^ "HopeLineSM Verizon Wireless HopeLine". Verizon Wireless. Retrieved 2007-05-24.
  20. ^ a b "HopeLine Fact Sheet". Verizon Wireless. Retrieved 2008-05-28. {{cite web}}: Italic or bold markup not allowed in: |publisher= (help)
  21. ^ "NationwideSM Plan with OnStar: Home". Verizon Wireless. Retrieved 2007-05-07. {{cite web}}: Italic or bold markup not allowed in: |publisher= (help)
  22. ^ Deborah Nathan (12-10-2007), Telecommunications Industry Litigation Reporter, vol. 11 (15 ed.), Andrews Publications {{citation}}: Check date values in: |date= (help)
  23. ^ Bruce Mohl (2006). "For BJ's, ignoring item pricing is a bargain: Paying fines is cheaper than the cost of complying with state law". The Boston Globe. Retrieved 2007-05-07. {{cite web}}: Italic or bold markup not allowed in: |publisher= (help)
  24. ^ "Terms of Service" (Verizon Wireless subscription required).
  25. ^ "Murdered Teen's Parents Want Faster Help from Cell Providers". Associated Press. 2008. Retrieved 2008-11-28. {{cite web}}: Italic or bold markup not allowed in: |publisher= (help)
  26. ^ Rob Low (2007). "Why Did It Take So Long to Find Kelsey Smith?". WDAF-TV. Retrieved 2008-09-18. {{cite web}}: Italic or bold markup not allowed in: |publisher= (help)
  27. ^ Fawn Johnson (2008). "FCC Approves Verizon, Rural Cellular Merger". Dow Jones Newswires. Retrieved 2008-11-28. {{cite web}}: Italic or bold markup not allowed in: |publisher= (help)
  28. ^ "FCC approves Verizon Wireless' purchase of Alltel". Associated Press. 2008. Retrieved 2008-11-28. {{cite web}}: Italic or bold markup not allowed in: |publisher= (help)
  29. ^ "Verizon Wireless-Alltel deal gets FTC clearance". Associated Press. 2008. Retrieved 2008-12-10. {{cite web}}: Italic or bold markup not allowed in: |publisher= (help)
  30. ^ "Verizon CEO: Buy Out Vodafone, Forget About Alltel". Seeking Alpha. 2006. Retrieved 2008-11-28. {{cite web}}: Italic or bold markup not allowed in: |publisher= (help)
  31. ^ "Vodafone Keeping Verizon Stake". Phone Scoop. 2006-03-22. Retrieved 2007-05-07. {{cite web}}: Check date values in: |date= (help)
  32. ^ Marguerite Reardon (2006). "Strigl to take over as Verizon president and COO". CNET Networks. Retrieved 2008-11-28. {{cite web}}: Italic or bold markup not allowed in: |publisher= (help)

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