Talk:Uber

This article was the subject of a Wiki Education Foundation-supported course assignment, between 29 January 2019 and 8 March 2019. Further details are available on the course page. Student editor(s): IRISCYY (article contribs).

Protests and legal actions

Do we need this section here? It is redundant with the article Uber protests and legal actions. Are we going to list the regulatory actions of every city as it relates to TNCs? Some of the protests and legal actions are also not specific to Uber; they apply to all TNCs. — Preceding unsigned comment added by 205.251.68.93 (talk) 22:04, 19 March 2017 (UTC)

The caption of the first image on the right in this section "Uber drivers on strike at Montparnasse, Paris, February 3, 2016" doesn't correspond to any incident mentioned in the article, or on the separate Uber protests article. It also seems unlikely, so where has this come from? RobsterUK (talk) 03:44, 9 September 2017 (UTC)

See WP:SUMMARY. Rupert Loup (talk) 11:08, 9 November 2017 (UTC)

What is it?

I heard that Uber was big, so I looked it up to see what it is. I had to read a fair bit to read between the lines that probably it is a taxi service that does not have a regular team of drivers, but anyone can offer their services. So a bit like 3D Hubs, but for taxis? Ah, I now refer to '3D Hubs' as if everyone already knows what that is. Maybe that is the problem here, that so far the editors have assumed that readers already know what Uber is. Well I didn't, and came here precisely to fing that out. So could someone please write a 'Uber for dummies' intro? :) DirkvdM (talk) 15:41, 16 October 2017 (UTC)

Hi @DirkvdM: You might want to check the Uber article on the Simple English Wikipedia or Real-time ridesharing for more information on the topic. Have a nice day! Daylen (talk) 18:55, 22 October 2017 (UTC)

Thanks for the links, but my main point was that the article isn't clear about this. In other words, don't just put that info here, but put it in the intro of the article.DirkvdM (talk) 15:09, 28 October 2017 (UTC)

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180 Days Of Change

I have added the 180 Days Of Change to the Uber (company) page in order to show how Uber is making changes to make the experience better for driver-partners. — Preceding unsigned comment added by Kdeno (talk • contribs) 23:22, 8 November 2017 (UTC)

Security

I just got an email from Norton (whose antivirus I used to use) telling me that Uber has announced a security breach. I expect it is true, and might be worth mentioning in this article. Andrewa (talk) 22:09, 27 November 2017 (UTC)

It's already mentioned in the article. See "User privacy and data breaches". --Yamla (talk) 22:11, 27 November 2017 (UTC)

So it is! Uber (company)#User privacy and data breaches covers it. The TOC is so long I missed it completely, and several searches using our own search facility turned up nothing. And the section itself is overly long IMO. Some refactoring for better navigation, perhaps even splitting out some more detailed articles and/or creating some redirects to sections and/or anchors, might be good. Andrewa (talk) 22:19, 27 November 2017 (UTC)

Yeap. It's a big problem with the article and I'm not surprised in the least that you couldn't find it initially. I'm being quite serious, here. A bunch of information was split out into a separate article, Uber protests and legal actions. The data breach you are talking about, does it belong in this article or in the other one? It's not clear to me. Maybe it belongs here until the civil or criminal action starts, and then it should be moved? And wherever it goes, it's going to get lost. There's simply too much content of this sort of nature, with regard to Uber. It's a real problem. --Yamla (talk) 22:23, 27 November 2017 (UTC)

Ownership

Can we get a section? Is this helpful? Anna Frodesiak (talk) 11:58, 13 December 2017 (UTC)

Account

My Account has been hacked and I want to close my account. I could not sign in dto do that. could I please have a contact phone number so I can close my account — Preceding unsigned comment added by 24.253.16.204 (talk) 21:09, 14 January 2018 (UTC)

You are confused. This is Wikipedia, an online encyclopedia. We have nothing to do with Uber. You'll need to contact them directly. --Yamla (talk) 21:29, 14 January 2018 (UTC)

Requested move 20 January 2018

The following is a closed discussion of a requested move. Please do not modify it. Subsequent comments should be made in a new section on the talk page. Editors desiring to contest the closing decision should consider a move review. No further edits should be made to this section.

The result of the move request was: Moved per request. The consensus is Uber is WP:PRIMARYTOPIC here. —usernamekiran(talk) 00:57, 28 January 2018 (UTC)

---

• Uber (company) → Uber
• Uber → Uber (disambiguation)

– Unlike Apple, Amazon, and Tinder, there is no topic of longstanding historical importance to compete for the primary topic claim against the company, which receives about ten times as many page views as all other reasonably matching topics combined - even those with the umlaut. bd2412 T 21:23, 20 January 2018 (UTC)

• Support. A clear WP:PRIMARYTOPIC. - Station1 (talk) 21:57, 20 January 2018 (UTC)
• If moving the dab it should be to Über (disambiguation) with umlaut. In ictu oculi (talk) 09:09, 21 January 2018 (UTC)

I'm curious, why do you think so? Uber-the-company doesn't use the umlaut and I imagine most English speakers would type in 'Uber' instead of 'Über', no matter what they were searching for. To be clear, I'm not saying I think you are wrong, you may very well be correct; I'm asking why you think we should use the umlaut for the dab. --Yamla (talk) 13:42, 21 January 2018 (UTC)

I agree the dab page should preferably be at Über (disambiguation). The only other articles using the title "Uber" are Über, Über (album), and Über (comics), all of which use the umlaut. But the proposed name is also okay. Station1 (talk) 04:40, 22 January 2018 (UTC)

Agreed Red Slash 04:53, 26 January 2018 (UTC)

• Oppose. The word "uber" has been around a lot longer than the company and clearly has other meanings as the disambig page shows. I'm not convinced that the company is the primary topic here. Rreagan007 (talk) 18:45, 21 January 2018 (UTC)
• Support per WP:SMALLDETAILS. Uber without the umlaut definitely primarily refers to the driving company. Über and Uber are distinctly different and can be treated as different per SMALLDETAILS. Uber, the company, receives many more page views then other pages of the same name. CookieMonster755✉ 20:46, 21 January 2018 (UTC)

• Comment – Wikipedia is not a dictionary is relevant to this discussion. CookieMonster755✉ 16:18, 23 January 2018 (UTC)

• Oppose per Rreagan007. Dicklyon (talk) 03:32, 22 January 2018 (UTC)
• Support, primary topic by a gigantic margin, nothing else on that dab page is in the same realm of notability. The word is already at Über and would be unaffected by this move. —Xezbeth (talk) 20:38, 22 January 2018 (UTC)
• Uber-support. Okay, seriously? Words in English are usually subordinate to real-life things. See Nice Red Slash 04:22, 23 January 2018 (UTC) (edit: also, move the dab page to the title with umlauts Red Slash 04:53, 26 January 2018 (UTC))

• Support per nom. Über has its own page. —  AjaxSmack  01:58, 24 January 2018 (UTC)

• Support the German word Über is the only other thing that could possibly be a primary topic, and it both has an umlaut and is a dictdef. power~enwiki (π, ν) 21:32, 24 January 2018 (UTC)

• Oppose. Yet another attempt to force a WP:PRIMARYTOPIC where there isn't one, where a move is guaranteed to result in the accumulation of uncheckable bad links. Narky Blert (talk) 04:03, 26 January 2018 (UTC)
  • How many links do you seriously expect to be made to Uber that are not intended for the company? bd2412 T 01:31, 27 January 2018 (UTC)
    • One is too many. Narky Blert (talk) 00:17, 28 January 2018 (UTC)

• Weak support. I was reluctant to support but Uber (company) significantly has higher views than all the other Uber pages combined. — Zawl 16:00, 26 January 2018 (UTC)

• Support Never understood why this page had (company) next to it. Uber is a well-known enough company to not need this. Über has its own page so I don't see any conflict. ThaiTee (talk) 17:17, 26 January 2018 (UTC)
• Support. WP:PRIMARYTOPIC. Anna Frodesiak (talk) 01:37, 27 January 2018 (UTC)
• Support Daylen (talk) 04:55, 27 January 2018 (UTC)

---

The above discussion is preserved as an archive of a requested move. Please do not modify it. Subsequent comments should be made in a new section on this talk page or in a move review. No further edits should be made to this section.

2017 profit or loss update

Could someone please update the section? Thanks! Anna Frodesiak (talk) 05:09, 18 February 2018 (UTC)

Split the article (at least the "Legal status by country" section)

The "Legal status by country" section takes up almost half the article. It currently links to the "Uber protests and legal actions" article, but it's not really about the same topic. I suggest moving the "Legal status by country" section to its own (new) article, and leaving only a summary here about the legal status around the world, with an anchor to the main article. Would anyone oppose such a move? Saturnalia0 (talk) 04:26, 18 March 2018 (UTC)

Self-driving Uber kills Arizona woman in first fatal crash involving pedestrian

I do not have permission to include this: https://www.theguardian.com/technology/2018/mar/19/uber-self-driving-car-kills-woman-arizona-tempe Could anyone include it? — Preceding unsigned comment added by 2.143.164.15 (talk) 17:29, 19 March 2018 (UTC)

 Done Chetsford (talk) 18:19, 19 March 2018 (UTC)

Is there a reason this information needs to be in the article twice? 75.182.115.183 (talk) 01:31, 20 March 2018 (UTC)

Addition to Uber Services Section

I'm an Uber driver in the Washington DC Metro area. For the last three weeks or so, Uber has added an additional service level that is cheaper than "Uber POOL" named "Uber Express POOL". This service has the same restrictions as "Uber POOL" with the additional conditions that the rider MAY (depending on the rider's location and destination) have to walk to a designated pick-up location and/or be dropped off prior to the desired destination and have to walk the rest of the way. The rider app will direct the rider to the pick up location and (presumably) notifies the rider if they will have to walk after being dropped off. So far I have not noticed a pick-up or drop off point that was more than a couple of blocks from the intended pick-up or destination point.

So the requested change to the entry would be: 1. Under Operations|Levels of Service|Uber POOL, remove "is the lowest cost level of service, " 2. Add a new line under Operations|Levels of Service|Uber POOL beginning with Uber Express POOL and containing pertinent information from above.

I'm not sure this is sufficiently notable. We don't normally note every single tier a service company offers, just like we don't list every single product a company sells. Feel free to convince me otherwise. --Yamla (talk) 12:04, 24 March 2018 (UTC)

Semi-protected edit request on 28 March 2018

The following sentence is gramatically incorrect: "On 18 November 2016, the eastern high court of Denmark ruled that Uber is an illegal."

It should be corrected to one of the following (or similar): "...ruled that Uber is an illegal taxi service." "...ruled that Uber is illegal." Mortenbogh (talk) 05:36, 28 March 2018 (UTC)

 Done — IVORK _Discuss 06:04, 28 March 2018 (UTC)

Semi-protected edit request on 29 March 2018

I want the following added under Additionally in Operations section:

UberMOTO, available in Pakistan, provides transportation by motorcycle. 39.57.201.88 (talk) 08:13, 29 March 2018 (UTC)

 Done, thank you. Gulumeemee (talk) 09:20, 29 March 2018 (UTC)

References

not neutral at all

I see this article is very biased against the company Abote2 (talk) 11:26, 21 April 2018 (UTC)

In what way? Seems to me, it's disproportionately favourable to the company. --Yamla (talk) 11:31, 21 April 2018 (UTC)

The Criticism section is very long I also do see alot of favourable content as well but very little neutral content — Preceding unsigned comment added by Abote2 (talk • contribs) 15:19, 21 April 2018 (UTC)

Yeah, but that's a direct result of their actions. The criticism section is deliberately much, much shorter than it would otherwise be, as much of the information was broken out into Uber protests and legal actions. --Yamla (talk) 11:44, 23 April 2018 (UTC)

Yes I am new to reading this page and I am shocked at how one-sided it appears. Just look at the lead. So much to discuss yet 1/2 is about negative. --169.0.4.61 (talk) 07:08, 1 November 2018 (UTC)

Semi-protected edit request on 15 May 2018

Add UberPEDAL to the list of services, whereby users can request a car with a bike rack to transport their bike. 2605:6000:1522:400B:F924:E124:2C19:5704 (talk) 15:48, 15 May 2018 (UTC)

 Not done: it's not clear what changes you want to be made. Please mention the specific changes in a "change X to Y" format and provide a reliable source if appropriate. Sir Joseph ^(talk) 19:17, 15 May 2018 (UTC)

Nomination of Uber protests and legal actions for deletion

A discussion is taking place as to whether the article Uber protests and legal actions is suitable for inclusion in Wikipedia according to Wikipedia's policies and guidelines or whether it should be deleted.

The article will be discussed at Wikipedia:Articles for deletion/Uber protests and legal actions until a consensus is reached, and anyone is welcome to contribute to the discussion. The nomination will explain the policies and guidelines which are of concern. The discussion focuses on high-quality evidence and our policies and guidelines.

Users may edit the article during the discussion, including to improve the article to address concerns raised in the discussion. However, do not remove the article-for-deletion notice from the top of the article.

A while back a separate article was created for Uber protests and legal actions, but after three years this article remains a duplicate of the section of the main article on legal status (Uber#Legal_status_by_country). There was consensus to summarise the section on legal issues in this article, but this has not happened. Therefore, I'm proposing deleting the Uber protests and legal actions page and retaining the content in the main article for Uber. I'd be equally happy to keep the page and delete the duplicate text from the main article. jamacfarlane (talk) 15:57, 26 June 2018 (UTC)

Merging Uber#Uber protests and legal actions section to Uber protests and legal actions

Hello all. I feel like the Uber#Uber_protests_and_legal_actions section of the article is pretty redundant, as article Uber protests and legal actions have already listed a majority of information. I suggest leaving a small intro, and moving all country/region sections to the other article. But before I perform any edits, I want some community's input. How do you all think? Cheers. –Wefk423 (talk) 18:43, 15 September 2018 (UTC)

 Done. It has already been suggested by two editors in Wikipedia:Articles for deletion/Uber protests and legal actions. Left a condensed summary and main article link to Uber protests and legal actions under Uber#Criticism. –Wefk423 (talk) 08:52, 16 September 2018 (UTC)

Lead is not balanced

1/2 of this lead, as opposed to summarize the article, seems to focus on the negative. Per WP:LEAD — Preceding unsigned comment added by 169.0.4.61 (talk) 07:07, 1 November 2018 (UTC)

Economics

Criticism is long enough it can be moved to a separate article. More on the business and economics of Uber. What is the arranged percentage that Uber takes away from rides and is it economical? -Inowen (nlfte) 22:56, 6 February 2019 (UTC)

Between 20-30%, dependant on geographic location. Jasperwillem (talk) 16:01, 6 June 2019 (UTC)

Slot

I driving Uber 2 years and 2 months. They not allowed me to. Buy car to put my own profile I don't know why this takeing long Qalimownuur (talk) 20:23, 8 March 2019 (UTC)

You are confused. This is a place to discuss how to improve the article, Uber. We don't work for Uber and can't help you with this issue. Please see WP:NOT. --Yamla (talk) 20:25, 8 March 2019 (UTC)

Criticism section

It seems excessive to have so much criticism reported in this general article. In the TOC the criticism section occupies over half the space by itself! I propose to split this section into a new page and leave a summary here. --Ita140188 (talk) 11:46, 28 August 2019 (UTC)

We already tried that and it didn't really work. See earlier discussions from September, 2018. I oppose this proposition, but not strongly. If others think it a good idea to try this again, great. My opinion is that moving all the criticism into a separate article unfairly biases this article positively. --Yamla (talk) 12:15, 28 August 2019 (UTC)

I don't think we need to disrupt article flow to avoid bias. We can still report a summary of all the criticism in this article. By the way, we can start addressing bias by reporting major criticism also in the lead. --Ita140188 (talk) 12:33, 28 August 2019 (UTC)

That was tried and failed. I don't think it'll work this time. But again, my position is weakly held. If others think it'll work, I certainly don't want to hold back the consensus. --Yamla (talk) 12:59, 28 August 2019 (UTC)

Proposal for lead

I propose to add this sentence to the lead to summarize the criticism section. It is a huge section in this article and needs at least a reference in the lead:

As for other transportation network companies, Uber has been criticized for disrupting the taxicab business, increasing traffic congestion, and for unfair treatment of drivers. The company has also been criticized for its aggressive strategy in dealing with regulators and for other unlawful practices.

Of course this is a proposal, please let me know what you think. --Ita140188 (talk) 13:47, 28 August 2019 (UTC)

RfC - Uber is not peer-to-peer, so the term "peer-to-peer" in the intro is misleading and should be dropped

At the core of the definition of peer-to-peer systems is that there is no central stakeholder with power over the platform, but instead peers directly coordinate and share resources. For instance, on the wiki page "Peer-to-peer" it says: "Peers are equally privileged, equipotent participants in the application."

This is in complete contrast to how Uber operates: there is one stakeholder - namely Uber - who has almost full command over the platform. It is thus - by orders of magnitude - more privileged and potent than any single rider or driver (or even groups up to a certain size): Uber sets the prices, Uber, if they want, can without problem throw any single rider or driver out of the system, etc. Uber is a classical example of the "gig economy" .

Therefore I propose to remove the term "peer-to-peer" from the introduction. Instead it should simply be described as a ridesharing company which provides ride hailing services etc. (as already mentioned in the current intro) - don't you agree? Chilliff (talk) 11:53, 6 October 2019 (UTC)

• Support, for the reasons given. --Yamla (talk) 12:24, 6 October 2019 (UTC)

• Support (Summoned by bot) if the statement in the RfC is correct. I would like to point out that it is not neutral as required by RfC rules. Coretheapple (talk) 13:18, 7 October 2019 (UTC)

• Comment. I believe that peer to peer in the case of Uber pertains to the application and not the way the Uber company is run. Peer to peer here refers to the way the platform allows both the consumer and the driver to access value from the Uber network and conduct exchange. The more drivers there were in a city, the higher the likelihood the consumers get the type of ride they want. More users logged on to Uber means more passengers for the driver. Users are also able to leave ratings. These are some reasons why Uber services vary from city to city. Furthermore, in the peer-to-peer Wikipedia entry, there is a section called Content Delivery. I am not certain because the section is brief, but I think it also describes the Uber platform if we are to consider service in place of content. Darwin Naz (talk) 23:31, 7 October 2019 (UTC)

• Support (Summoned by bot) Agree with proposer, not a peer to peer. Darx9url (talk) 22:57, 8 October 2019 (UTC)

• NO (invited by a bot) This RFC is poorly structured and unlikely to result in consensus. I recommend the OP review the guidance on WP:RFC and start over. The title as well as the entire introduction would be best reserved for a Comment/Discussion section. We mainly need a simple question like "Should Uber be described as a peer-to-peer system?" followed by a Survey section where we can state our !votes and policy reasoning.

The OP appears to have a bias against Uber's control of the application which mediates the peer-to-peer relationship of driver and rider. There's nothing wrong with that POV but we need to keep it out of our editorial work.

Finally, the definition of peer-to-peer used in the OP's introduction here is from peer-to-peer networks. For a transactional commercial service like Uber, it might be better to look at other uses of the phrase (see Peer-to-peer (disambiguation)). As Darwin suggests above, peer-to-peer, driver-rider relationships are an important part of the Uber service. Jojalozzo (talk) 12:40, 9 October 2019 (UTC)

• Comment The phrasing of this RfC needs work. It seems to me that Uber offers a peer-to-peer platform which it controls, so it is not operated peer-to-peer, but does have that aspect in its business model. The current statement is accurate: "ridesharing company offering services that include peer-to-peer ridesharing. However, that statement in the lede does not reflect content in the body. One would expect further details under Business Model, but there are none. (I have further commentary on that section, below.) AHampton (talk) 16:46, 9 October 2019 (UTC)

• Oppose. Firstly, this RFC is neither neutral nor brief as required by the RFC process. Secondly, the request makes an argument against the term "peer-to-peer" referencing the computer or network architecture peer-to-peer article instead of the far more appropriate peer-to-peer carsharing article which aligns with its appropriate use here.

Business Model or company brochure?

I was bowled over by the advertising section that is Uber#Business Model#Service options#Offered. (There are even more sub-sections with no content in this section, ie: Stakeholders). I propose a copy-edit to reduce WP:PROMO and superfluous sub-sections. AHampton (talk) 16:59, 9 October 2019 (UTC)