|Traded as||NYSE: ARMK|
|Founded||1959 (as Automatic Retailers of America)|
Philadelphia, Pennsylvania, U.S.
|Key people||Davre Davidson, Founder
Joseph Neubauer, Chairman
Eric J. Foss, CEO
|Revenue||US$13.51 billion (FY 2012)|
|Operating income||US$582.23 million (FY 2012)|
|Net income||US$141.90 million (FY 2012)|
|Total assets||US$10.476 billion (FY 2012) |
|Total equity||US$1.572 billion (FY 2012)|
|Owner(s)||CCMP Capital, Goldman Sachs Capital Partners, Thomas H. Lee Partners, Warburg Pincus, and management|
|Employees||259,000 (Sept 2012)|
Aramark Corporation, known commonly as Aramark, is an American foodservice, facilities, and clothing provider supplying businesses, educational institutions, sports facilities, federal and state prisons, and health care institutions. It is headquartered at the Aramark Tower in Center City, Philadelphia, Pennsylvania. Aramark’s revenues reached 13.5 billion USD in 2012 and was listed as the 23rd largest employer on the Fortune 500. Its revenue in 2013 was $13.9 billion.
Aramark was founded as Davidson Brothers in 1936 by Davre and Henry Davidson, who began providing vending services to plant employees in the aviation industry in Southern California. In 1959, Davre Davidson partnered with William Fishman to establish ARA (Automatic Retailers of America), which became publicly traded a year later in 1960.
In 1969, ARA officially became ARA Services, to reflect its growing range of businesses.
ARA Services changed its name to Aramark in 1994.
In 2001, Aramark returned to the New York Stock Exchange as a public company under the RMK ticker. In 2006, a group of investors led by Neubauer proposed the acquisition of all outstanding shares of the Aramark Corporation, which was approved by shareholders. The merger was completed in 2007.
Aramark provides food and facility services to thousands of clients in 22 countries, including the United States, Canada, the United Kingdom, Germany, Chile, Ireland and Spain. Those services include:
- Business and Industry: Business dining services include management of on-site restaurants, catering, convenience stores, and executive dining rooms. Other services include coffee, vending and facility management.
- Sports and Entertainment: At sports, entertainment, and recreational facilities, including national parks, Aramark provides concessions, banquet and catering services, retail, merchandise and novelty sales, recreational and lodging services and facilities management.
- Higher Education and K–12: Services to colleges, universities, school systems and districts and private schools include dining, catering, food service management, convenience-oriented retail operations, facilities maintenance, custodial services, grounds maintenance, energy management, construction management, capital project management and building commissioning.
- Healthcare: Non-clinical support services at healthcare and senior living facilities include patient food and nutrition services, retail food services, clinical equipment maintenance, environmental services, laundry and linen distribution, plant operations, energy management, strategic/technical services, supply chain management and central transportation.
- Aramark's uniform and career apparel segment provides uniforms, career and image apparel, safety equipment, work clothes and accessories in industries such as manufacturing, transportation, construction, restaurants and hotels, public safety, healthcare and pharmaceutical industries.
Aramark owns half interest in AIM Services, a leading outsourcing food provider in Japan.
Chilean miners rescue
Aramark was hired to help feed the 33 miners trapped in the 2010 Copiapó mining accident after a local catering company was unable to meet government requirements. The Chilean Ministry of Health contacted Aramark, which specializes in remote site food preparation and delivery. They arrived in Copiapó on September 6 and developed a method of delivering vacuum-packed meals, at the correct temperature, meeting specialized dietary requirements until the miners were extracted about 45 days later. All told, the company provided five meals each day, about 6,000 meals total.
In recent years, Aramark has made several moves to boost its social responsibility image. In 2008, Aramark Building Community, a company-wide volunteer initiative, was created to help neighborhoods rebuild community centers as well as provide support for job readiness programs, nutrition and wellness education, and basic human needs for families and neighborhoods. A spring 2009 survey of over 92,000 students supported the company’s concept of trayless dining, which was developed to reduce the amount of campus waste. In July 2009, Aramark and the Colorado Rockies opened what is believed to be the first gluten-free concession stand in major league baseball. By 2010, Aramark made gluten-free foods available at all 12 of its major league baseball accounts.
In response to First Lady Michelle Obama's childhood obesity "Let's Move!" campaign in February 2010, Aramark, along with other major food service providers, pledged to reduce the amount of fat, sugar and salt in their meals over the next five years.
Aramark has also been the subject of a number of scandals regarding labor practices and business ethics. These include firing workers for reporting unsanitary food conditions, paying fringe wages, not paying for all hours worked, not paying backpay, and firing or eliminating the positions of those who file Equal Employment Opportunity Commission (EEOC) claims. Likewise, Aramark has been criticized for skimping portion sizes, food safety issues, and overcharging state governments (Michigan, Kentucky, and Florida) that have used their food in prisons; a Kentucky prison riot is reputed to have been caused by the low quality of food Aramark provided to inmates. An investigation by Pulitzer-prize winning journalist Chris Hedges discovered that the food provided to inmates at Burlington County Jail in New Jersey was substandard and spoiled, and often made prisoners sick with diarrhea and vomiting.
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- Profile Davre Davidson & William Fishman
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- Bonnefoy, Pascale; Mackey, Robert (15 October 2010). "Miners no longer forced to order in". The New York Times. Retrieved 17 January 2011.
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- "Childhood Obesity Battle Is Taken Up by First Lady". The New York Times. 2010-02-10.
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- jtizzi posted at 10:11 am. (2010-02-18). "The Independent Florida Alligator: News - Students, farmworkers appeal for more money". Alligator.org. Retrieved 2010-08-02.
- "UDS: controversy behind closed doors". Minnesota Daily. Retrieved 2013-04-06.
- Paul Egan (7 May 2013). Michigan's new prison food contractor accused of skimping on size and quality of meals to boost profits. Detroit Free Press. Retrieved 5 July 2013.
- Lavender, George (30 January 2014). Private Contractor Accused of Skimping on Prisoner Food. In These Times. Retrieved 31 January 2014.
- Chris Hedges (22 December 2013). Food Behind Bars Isn’t Fit for Your Dog. Truthdig. Retrieved 4 January 2014.
- Aramark corporate website
- Aramark Uniform & Career Apparel website
- Aramark Refreshments Website
- Aramark National Events Promotional Services Website
- Aramark Canada Website
- Aramark SEC Filings
- Vertical News