|Commenced operations||April 19, 2016|
|Headquarters||Dallas, Texas, United States|
|Key people||Alex Wilcox (CEO)|
JSX is an independent regional airline in the United States that describes itself as a "hop-on jet service" offering short-haul flights between and within Arizona, California, Florida, Nevada, Texas, and Utah. The airline sells its flights as public air charters under DOT 14 CFR Part 380, and flights are operated by its subsidiary Delux Public Charter (as JSX Air) under FAA Part 135.
The airline was originally founded as JetSuiteX in April 2016. According to chief executive officer (CEO) Alex Wilcox, the air carrier was created in response to declining short-haul traffic and the rise in fares on short-haul flights in the United States. Wilcox attributes these phenomena in part to long wait times in airports. JSX targets time-sensitive travelers who seek an experience better than that of traditional low-cost flights but not as expensive as private jet travel.
On August 8, 2019, JetSuiteX was re-branded as JSX.
On April 15, 2020, JetSuite, JSX's sister company, ceased flight operations; the carrier had experienced a sudden 90% drop in business, which Wilcox attributed to widespread stay-at-home orders stemming from the COVID-19 pandemic. On April 28, 2020, JetSuite's parent company Superior Air Charter LLC filed for Chapter 11 bankruptcy. In September 2020, the company closed the Chapter 11 filing and retired the name JetSuite. Flying commenced in November 2020 as Superior Air Charter, operating 4 Phenom 100 aircraft. JSX is said to continue with a limited scheduled flights in Western U.S.
In September 2020, JSX has been notified from the Orange County Board of Supervisors that the airline will be terminated from flights to John Wayne Airport in Orange County, California, starting January 1, 2021. Wilcox publicly addressed the situation through emails and social media, and pleaded with customers for support for the airline to continue its flights to Orange County. The reason is unknown, but is likely due the ongoing COVID-19 pandemic, causing travel restrictions and a decrease in passenger totals; this allowed new slots for normally restricted airlines such as Spirit Airlines. It first began flights to SNA since June 2018. On December 14, 2020, the airline has filed a lawsuit against the airport, stating that it has “refused to offer any accommodations” to the airline, and that the airport “discriminatorily chose" the termination "in favor of two large airlines [Spirit and Allegiant Airlines]...” which the former operates the same routes as JSX. More than a week later on December 23, the airline was granted a temporary restraining order against SNA, preventing the airport officials from terminating the airline's operations on the planned date of January 1, 2021. A spokeswoman told a news outlet that the airport will comply with the order.
JSX Air is a subsidiary of JetSuiteX, Inc, with headquarters in Dallas, Texas. JetBlue and Qatar Airways are minority shareholders in JSX. CEO Wilcox was a founding executive of both JetBlue and Kingfisher Airlines.
JSX does not participate in any major global airline alliances, but holds a codeshare agreement with JetBlue. Passengers can earn TrueBlue points on JSX flights. Since all flights operate out of private FBO terminals, there are no ticketing or baggage agreements at any location.
The JSX fleet comprises the following aircraft:
JSX flights depart from private jet terminals, separate from the passenger terminals used by Part 121 and some Part 135 airlines. In some locations the lounge facility is operated by JSX, while in others JSX utilizes FBOs that may or may not provide dedicated space for JSX customers. Complimentary coffee and WiFi are provided to all customers in each of their airport locations. JSX customers are not subject to physical screening by the TSA, but customers are vetted by the TSA Secure Flight program and are subject to additional passive security measures including explosive and weapons detection.
JSX's aircraft are configured with seats offering 36 inches (91 cm) of pitch and provide in-seat power, while cabin space is increased by removing overhead compartments. Refreshments and alcoholic beverages are offered complimentary during flight.
Due to the COVID-19 pandemic, JSX rolled out a new sterilization and contact-less protocol to help customers feel safe returning to the airport. Simpli-Fly is a three pronged initiative focusing on safety, security and simplicity. Since JSX operates out of private facilities, they can control cleaning procedures and capacity. Their existing security protocols already limited the need for the sort of physical screening conducted at TSA checkpoints. This process has been augmented by offering online check-in and touch-free ID scanning at their airport locations for identity verification.
- "Federal Aviation Administration - Airline Certificate Information - Detail View". av-info.faa.gov. Retrieved June 27, 2019.
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- Griffith, Ivy (September 2020). "John Wayne Airport Cancels Contract with JSX; Can it be Saved?". Celeb Magazine. Celeb Magazine. Retrieved November 19, 2020.
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- Nguyen, Lilly (December 15, 2020). "JSX files lawsuit against Orange County, John Wayne Airport after operation rights terminated". Los Angeles Times. Retrieved January 1, 2021.
- Siebenmark, Jerry (December 28, 2020). "Judge Allows JSX To Temporarily Continue SNA Flights". AIN Online. The Convention News Company, Inc. Retrieved January 1, 2021.
- "California-based charter airline JetSuite plans 100-plane fleet, move to DFW". Dallas News. April 12, 2018. Retrieved August 16, 2019.
- "Qatar Airways and JetSuite Reaffirm Commitment to JetSuite and JetSuiteX Expansion at Farnborough International Airshow 2018 (18 July 2018)" (Press release). Retrieved August 14, 2020.
- "JetSuiteX Announces The Return Of Hassle-Free Seasonal Flights To Coachella Valley In April". PR Newswire (Press release). PR Newswire Association LLC. January 23, 2019. Retrieved September 25, 2019.
- "JetSuiteX to Introduce San Jose - Bozeman, Montana Service". PR Newswire (Press release). PR Newswire Association LLC. June 30, 2016. Retrieved September 25, 2019.
- Velotta, Richard (May 18, 2016). "Jet Suite to offer luxury travel between California and Las Vegas". Las Vegas Review-Journal. Retrieved October 2, 2016.
- "JSX | Flying With Us". www.jsx.com. Retrieved June 11, 2020.
- "JSX | Frequently Asked Questions". www.jsx.com. JSX. Retrieved July 6, 2020.
- "JSX | About Us". www.jsx.com. Retrieved June 11, 2020.
- "JSX | Simpli-Fly". www.jsx.com. Retrieved June 11, 2020.
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