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'''Tata Business Support Services Ltd''' (Tata BSS) is a wholly owned subsidiary of [[Tata Sons]], providing outsourced contact center services to large telecommunications operators, Internet service providers, DTH service providers, and online travel agencies amongst other domestic (Indian) and international clients.
'''Tata Business Support Services Ltd''' (Tata BSS) is a wholly owned subsidiary of [[Tata Sons]], providing outsourced contact center services to large telecommunications operators, Internet service providers, DTH service providers, and online travel agencies amongst other domestic (Indian) and international clients.<ref>{{Cite journal |last=Abayamani |first=Iyswarya |date=2013 |title=Creating a knowledge management methodology at Tata Business Support Services Limited (TBSS) |url=https://digimob.com.au/ |journal= |language=en-US}}</ref>


==History==
==History==
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[[File:Tata BSS Delivery center-2 in Hyderabad.jpg|thumb|Tata BSS Delivery center-2 in Hyderabad]]
[[File:Tata BSS Delivery center-2 in Hyderabad.jpg|thumb|Tata BSS Delivery center-2 in Hyderabad]]


In November 2017, Business services provider Quess Corp acquired Tata Business Support Services (TBSS) for Rs.153 crore . It will own 51% of the Hyderabad-headquartered company, with Tata Sons holding the remaining stake.<ref>{{cite news | url=https://economictimes.indiatimes.com/news/company/corporate-trends/quess-corp-acquires-tata-business-support-services-for-rs-153-crore/articleshow/61731553.cms | title=Quess Corp acquires Tata Business support services for Rs 153 crore | newspaper=The Economic Times }}</ref>
In November 2017, Business services provider Quess Corp acquired Tata Business Support Services (TBSS) for Rs.153 crore.<ref>{{Cite news |date=2017-11-21 |title=Quess Corp acquires Tata Business support services for Rs 153 crore |work=The Economic Times |url=https://economictimes.indiatimes.com/news/company/corporate-trends/quess-corp-acquires-tata-business-support-services-for-rs-153-crore/articleshow/61731553.cms?from=mdr |access-date=2023-10-11 |issn=0013-0389}}</ref> It will own 51% of the Hyderabad-headquartered company, with Tata Sons holding the remaining stake.<ref>{{cite news | url=https://economictimes.indiatimes.com/news/company/corporate-trends/quess-corp-acquires-tata-business-support-services-for-rs-153-crore/articleshow/61731553.cms | title=Quess Corp acquires Tata Business support services for Rs 153 crore | newspaper=The Economic Times }}</ref>


[[File:Tata BSS Kolkata Office.jpg|thumb|Tata BSS Kolkata Office]]
[[File:Tata BSS Kolkata Office.jpg|thumb|Tata BSS Kolkata Office]]



Revision as of 12:40, 11 October 2023

Tata Business Support Services
Company typePrivate Limited
IndustryBusiness process outsourcing
Founded2004
Headquarters
Area served
Worldwide
Key people
Srinivas Koppolu
ServicesCustomer LifeCycle Management services
Number of employees
23,000 (31 August 2015)
Websiteconneqtcorp.com/in/

Tata Business Support Services Ltd (Tata BSS) is a wholly owned subsidiary of Tata Sons, providing outsourced contact center services to large telecommunications operators, Internet service providers, DTH service providers, and online travel agencies amongst other domestic (Indian) and international clients.[1]

History

Tata Business Support Services was founded in 2004[2] as a wholly owned subsidiary of Tata Sons, the holding company of the Tata Group.[2]

Operations

Tata BSS Delivery center-2 in Hyderabad

In November 2017, Business services provider Quess Corp acquired Tata Business Support Services (TBSS) for Rs.153 crore.[3] It will own 51% of the Hyderabad-headquartered company, with Tata Sons holding the remaining stake.[4]

Tata BSS Kolkata Office

References

  1. ^ Abayamani, Iyswarya (2013). "Creating a knowledge management methodology at Tata Business Support Services Limited (TBSS)". {{cite journal}}: Cite journal requires |journal= (help)
  2. ^ a b "Tatas' Support Centre seeks to be an independent entity - timesofindia-economictimes". Archived from the original on 8 May 2016. Retrieved 23 April 2016.
  3. ^ "Quess Corp acquires Tata Business support services for Rs 153 crore". The Economic Times. 21 November 2017. ISSN 0013-0389. Retrieved 11 October 2023.
  4. ^ "Quess Corp acquires Tata Business support services for Rs 153 crore". The Economic Times.