Taj Hotels Resorts and Palaces

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The Indian Hotels Company Limited
Type Public company
Traded as BSE500850, NSEINDHOTEL
Industry Hospitality and Tourism
Founded 1903
Founder(s) Jamsetji Tata
Headquarters Mumbai, Maharashtra, India
Key people Raymond Bickson (MD & CEO)
Products Hotels, resorts, palaces, Taj safaris, TajAir and spa
Revenue INR17436.1 million (US$290 million) (FY2011)[1]
Operating income INR4201.3 million (US$70 million) (FY2011)[1]
Net income INR1412.5 million (US$24 million) (FY2011)[1]
Parent Tata Group
Website www.tajhotels.com

The Indian Hotels Company Limited (IHCL),[2] branded as Taj Hotels Resorts and Palaces,[3] is an Indian chain of hotels and resorts headquartered in the Oxford House in Mumbai.[4] This company is a part of the Tata Group, one of India's largest business conglomerates. Taj Hotels Resort and Palaces owns and operates 93 hotels in 55 locations across India with an additional 16 international hotels in the Maldives, Malaysia, Australia, UK, USA, Bhutan, Sri Lanka, Africa and the Middle East and employ over 13000 people.[5][6]

History[edit]

Jamshetji Nusserwanji Tata, founder of the Tata Group, opened the Taj Mahal Palace & Tower, the first Taj property and the first Taj hotel, on 16 December 1903. The building overlooks the Arabian Sea. He decided to open the grand luxury hotel after an incident involving racial discrimination at the Watson's Hotel in Mumbai, where he was refused entry as the hotel did not permit Indians, who were non-white.[7] Hotels which accepted only European guests were then very common across British India. Jamsetji Tata travelled to London, Paris, Berlin and Düsseldorf to arrange for materials and pieces of art, furniture and interior artefacts for his hotel.[8] The Taj Group has been active in converting former royal palaces in India into world class luxury hotels such as the Taj Lake Palace in Udaipur, the Rambagh Palace in Jaipur and Umaid Bhawan Palace in Jodhpur. In 1974, the Taj Group opened India's first international five star deluxe beach resort, the Fort Aguada Beach Resort in Goa. The Taj Group also began its business in metropolitan hotels in the 1970s, opening the five-star deluxe hotel Taj Coromandel in Chennai in 1974, acquiring an equity interest and operating contract for the Taj President, a business hotel in Mumbai, in 1977, and opening the Taj Mahal Hotel, Delhi in 1978. In 1980, the Taj Group took its first step internationally by opening its first hotel outside India, the Taj Sheba Hotel in Sana'a, Yemen and in the late 1980s, acquired interests in the Crown Plaza - James Court, London and 51 Buckingham Gate Luxury Suites and Apartments in London. In 1984, the Taj Group acquired under a license agreement each of The Taj West End, Bangalore, Taj Connemara, Chennai and Savoy Hotel, Ooty, with which the Taj Group made its foray into Bangalore. With the opening of the five star deluxe hotel Taj Bengal in Kolkata in 1989; the Taj Group became the only hotel chain with a presence in the five major metropolitan cities of Mumbai, Delhi, Kolkatta, Bangalore and Chennai. Concurrently with the expansion of its luxury hotel chain in the major metropolitan cities, the Taj Group also expanded its business hotels division in the major metropolitan and large secondary cities in India. During the 1990s, the Taj Group continued to expand its geographic and market coverage in India. It developed specialized operations (such as wildlife lodges) and consolidated its position in established markets through the upgrading of existing properties and development of new properties. Taj Kerala Hotels & Resorts Limited was set up in the early 1990s along with the Kerala Tourism Development Corporation.[9]

Taj Hospitality Brands[edit]

Logo of the Gateway Hotels and Resorts.
Logo of Vivanta Hotels and Resorts by Taj.

Since the late-2000s, the Taj group started organising its hotels into different brands, in a market segmentation strategy. As of December 2011, not all hotels have been rebranded - some properties still retain the generic "Taj" brand and await classification.

Taj Luxury/Taj[edit]

The luxury brand is the erstwhile generic brand of the Taj Hotels Resorts and Palaces. These hotels cover business destinations, landmarks, palaces, resorts and forest destinations. Most of Taj's oldest and most prestigious hotels have been retained under this brand. Two speciality brands developed under the Taj are :

  • Taj Exotica, the premium resort brand in Maldives, Mauritius and Goa.
  • Taj Safaris, Taj's nascent wildlife lodge brand. It is expected to cover Taj's premium, high-end forest lodges and destinations. Currently[when?], Taj's luxury lodges in the national parks of Central India carry this brand.

Vivanta By Taj[edit]

Vivanta is a contemporary-luxury hotel brand. The brand caters to an upscale market and is positioned a step below the flagship Taj brand. Vivanta Hotels are found business and vacation destinations as well.

The Gateway Hotels and Resorts[edit]

Gateway is a mid-market brand, positioned below the Vivanta. It contains properties in business and vacation destinations like Vivanta does. The Gateway Hotel brand was created by Taj in its earlier market segmentation effort in the 1990s, and has been retained and expanded in the current wave of brand-segmentation.

Ginger[edit]

Logo of Ginger Hotels.

Ginger Hotels is another group of economy hotel brand across India launched by the Tata Group.

Other Taj Ventures[edit]

IHCL operates Taj Air, a luxury private jet operation with Falcon 2000 aircraft designed by Dassault Aviation, France; and Taj Yachts, two 3-bedroom luxury yachts which can be used by guests in Mumbai and Kochi, in Kerala. IHCL also operates Taj SATS Air Catering Ltd., the largest airline catering service in South Asia, as a joint venture with SATS (formerly known as Singapore Airport Terminal Services). Additionally, it operates the Indian Institute of Hotel Management, Aurangabad since 1993. The institute offers a Four-year honors degree, designed with the help of international faculty and has affiliations with several American and European programmes. A 100% subsidiary of IHCL, Inditravel Limited is a travel company.

List of Taj Hotels[edit]

Hotels in India[edit]

Heritage Block of The Taj West End, Bangalore
Taj Spa at The Taj Exotica, Goa
Exterior view of Umaid Bhawan Palace, Jodhpur
Grand Lily Pond at Taj Lake Palace, Udaipur
'Taj Bengal',Belvadere Road, Kolkata
Rooftop sleep-out on a private Machan (jungle platform) at Baghvan, Pench National Park
City/ Location Hotel Brand Hotel Name
Bangalore Taj Luxury The Taj West End
Chennai Taj Luxury Taj Coromandel
Hyderabad Taj Luxury Taj Falaknuma Palace
Hyderabad Taj Luxury Taj Krishna
Jaipur Taj Luxury Rambagh Palace
Jodhpur Taj Luxury Umaid Bhawan Palace
Kolkata Taj Luxury Taj Bengal
Mumbai Taj Luxury Taj Wellington Mews
Mumbai Taj Luxury The Taj Mahal Palace
New Delhi Taj Luxury Taj Palace Hotel
New Delhi Taj Luxury The Taj Mahal Hotel
Udaipur Taj Luxury Taj Lake Palace
Goa Taj Exotica Taj Exotica
Bandhavgarh National Park Taj Safaris Mahua Kothi
Kanha National Park Taj Safaris Banjaar Tola
Panna National Park Taj Safaris Pashan Garh
Pench National Park Taj Safaris Baghvan
Bangalore Vivanta by Taj Vivanta by Taj - M G Road
Bangalore Vivanta by Taj Vivanta by Taj - Whitefield
Bangalore Vivanta by Taj Vivanta by Taj - Yeshwantpur
Coimbatore Vivanta by Taj Vivanta by Taj - Surya
Coimbatore Vivanta by Taj Vivanta by Taj - Residency
Chennai Vivanta by Taj Vivanta by Taj - Connemara
Chennai Vivanta by Taj Vivanta by Taj - Fisherman's Cove
Kochi Vivanta by Taj Vivanta by Taj - Malabar
Goa Vivanta by Taj Vivanta by Taj - Fort Aguada
Goa Vivanta by Taj Vivanta by Taj - Holiday Village
Hyderabad Vivanta by Taj Vivanta by Taj - Hyderabad
Goa Vivanta by Taj Vivanta by Taj - Panaji
Jodhpur Vivanta by Taj Vivanta by Taj - Hari Mahal
Kovalam Vivanta by Taj Vivanta by Taj - Kovalam
Kumarakom Vivanta by Taj Vivanta by Taj - Kumarakom
Lucknow Vivanta by Taj Vivanta by Taj - Gomti Nagar
Mumbai Vivanta by Taj Vivanta by Taj - President
New Delhi Vivanta by Taj Vivanta by Taj - Ambassador Hotel
New Delhi Vivanta by Taj Vivanta by Taj - Surajkund
Pune Vivanta by Taj Vivanta by Taj - Blue Diamond
Sawai Madhopur Vivanta by Taj Vivanta by Taj - Sawai Madhopur Lodge
Srinagar Vivanta by Taj Vivanta by Taj - Dal View, Srinagar
Thiruvananthapuram Vivanta by Taj Vivanta by Taj - Trivandrum
Aurangabad Vivanta By Taj Vivanta By Taj - Aurangabad
Kasaragod/Bakel Vivanta by Taj Vivanta by Taj
Agra The Gateway Hotel The Gateway Hotel Fatehabad Road
Ahmedabad The Gateway Hotel The Gateway Hotel Ummed
Bangalore The Gateway Hotel The Gateway Hotel Residency Road
Kozhikode The Gateway Hotel The Gateway Hotel Beach Road
Kolkata The Gateway Hotel The Gateway Hotel Eastern Metropolitan Bypass Road
Chikmagalur The Gateway Hotel The Gateway Hotel KM Road
Coonoor The Gateway Hotel The Gateway Hotel Church Road
Kochi The Gateway Hotel The Gateway Hotel Marine Drive
Gir Forest The Gateway Hotel The Gateway Hotel Gir Forest
Jaipur The Gateway Hotel The Gateway Hotel Ramgarh Lodge
Jaisalmer The Gateway Hotel The Gateway Hotel Rawalkot
Jodhpur The Gateway Hotel The Gateway Hotel Jodhpur
Madurai The Gateway Hotel The Gateway Hotel Pasumalai
Mangalore The Gateway Hotel The Gateway Hotel Old Port Road
Nashik The Gateway Hotel The Gateway Hotel Ambad
Surat The Gateway Hotel The Gateway Hotel Athwalines
Vadodara The Gateway Hotel The Gateway Hotel Akota Gardens
Varanasi The Gateway Hotel The Gateway Hotel Ganges
Varkala The Gateway Hotel The Gateway Hotel Janardhanapuram
Vijayawada The Gateway Hotel The Gateway Hotel M G Road
Visakhapatnam The Gateway Hotel The Gateway Hotel Beach Road
Hubli The Gateway Hotel The Gateway Lakeview Hotel
Chandigarh Other/ Unbranded Taj Chandigarh
Chennai Other/ Unbranded Taj Club House
Gwalior Other/ Unbranded Usha Kiran Palace
Hyderabad Other/ Unbranded Taj Banjara
Hyderabad Other/ Unbranded Taj Deccan
Jaipur Other/ Unbranded Jai Mahal Palace
Jaipur Other/ Unbranded SMS Hotel
Khajuraho Other/ Unbranded Hotel Chandela
Ooty Other/ Unbranded Savoy Hotel
Varanasi Other/ Unbranded Nadesar Palace

Hotels outside India[edit]

Water Bar at Blue Sydney
Hotel Taj, Galleface - Colombo; decorated for Christmas
Taj Exotica Resort & Spa, Maldives - Rehendi Suite Deck Service
Country City/ Location Hotel Brand Hotel Name
Australia Sydney Taj Blue Sydney
South Africa Cape Town Taj Taj Cape Town
UAE Dubai Taj Taj Palace Hotel
United Kingdom London Taj 51 Buckingham Gate, Taj Suites & Residences
United Kingdom London Taj Crowne Plaza London - St. James
United States Boston Taj Taj Boston
United States New York Taj The Pierre
United States San Francisco Taj Taj Campton Place
Sri Lanka Colombo Taj Taj Samudra
Maldives South Male Atoll Taj Exotica Taj Exotica Resort & Spa
Maldives North Male Atoll Vivanta by Taj Vivanta by Taj - Coral Reef
Sri Lanka Bentota Vivanta by Taj Vivanta by Taj - Bentota
Sri Lanka Colombo The Gateway Hotel The Gateway Hotel Airport Garden
Bhutan Thimphu Other/ Unbranded Taj Tashi
Malaysia Langkawi Other/ Unbranded Rebak Island Resort Langkawi - A Taj Hotel
Zambia Lusaka Other/ Unbranded Taj Pamodzi

Awards and recognition[edit]

  • In 2009 the company was ranked 11 in the world's top 100 reputable companies by Forbes Magazine[10]

See also[edit]

References[edit]

  1. ^ a b c http://www.moneycontrol.com/financials/indianhotelscompany/profit-loss/IHC#IHC
  2. ^ Home. Taj Hotels. Retrieved 14 November 2012. " 2012 The Indian Hotels Company Limited All rights reserved."
  3. ^ "Company Introduction." Taj Hotels. Retrieved 14 November 2012.
  4. ^ "Contact Information" (select "Corporate Office"). Taj Hotels. Retrieved 14 November 2012. "Taj Hotels Resorts and Palaces Oxford House 15/17 N.F. Road Apollo Bunder Mumbai 400,001 India"
  5. ^ 21 Jun 2010, 12.35AM IST,ET Bureau (21 June 2010). "Crowne Plaza, Dow Corning & Taj Hotels Resorts and Palaces - The Economic Times". The Economic Times. Retrieved 15 September 2010. 
  6. ^ "Taj Hotels Resorts & Palaces: Private Company Information - BusinessWeek". Bloomberg BusinessWeek. Retrieved 15 September 2010. 
  7. ^ "From Parsee priests to profits: say hello to Tata - Asia, World". The Independent. 1 February 2007. Retrieved 15 September 2010. 
  8. ^ http://www.hotelassociationofindia.com/HJ_Oct-Dec_09-Final.pdf
  9. ^ http://www.tajhotels.com/About-Taj/Company-Information/History-Of-Taj.html
  10. ^ Kneale, Klaus (6 May 2009). "World's Most Reputable Companies: The Rankings". Forbes. Retrieved 15 September 2010. 

External links[edit]