Charles St. Transit Terminal

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Charles St.
Transit Terminal
Charles Terminal.jpg
Location 15 Charles Street West
Kitchener, Ontario
Coordinates 43°26′58.5″N 80°29′32.2″W / 43.449583°N 80.492278°W / 43.449583; -80.492278Coordinates: 43°26′58.5″N 80°29′32.2″W / 43.449583°N 80.492278°W / 43.449583; -80.492278
Owned by Region of Waterloo
Bus stands 25
Bus operators
Structure type Ticket office, washrooms, waiting room, restaurant, covered platforms
Parking 32
Bicycle facilities Yes
Disabled access Yes
Other information
Station code GO Transit: KITB
Opened 1988 (City of Kitchener)

The Charles St. Transit Terminal at 15 Charles Street West in Kitchener, Ontario, Canada is the main bus station and downtown hub for local Grand River Transit (GRT) bus services for Kitchener and Waterloo. This terminal is also used by a number of intercity operators, including Greyhound, GO Transit, Coach Canada and Aboutown.

It is the largest public service facility run by GRT, with the Cambridge Ainslie Street terminal being the only other staffed bus station.


The building was completed in 1988 by the City of Kitchener, which operated Kitchener Transit, GRT's forerunner, at the time. It replaced a facility at Duke and Scott streets, which had become overcrowded. Ownership has since transferred to the Region of Waterloo, GRT's operator.


The primary structure contains the ticket desk, plus washrooms and administrative space on the upper level; the lower level contains both a licensed restaurant and walk-in cafe, plus an ATM. Access between the floors is by either escalator or elevator. Access to the GRT platforms from the entry structure is by an enclosed, elevated walkway; each of the two paired platform groups have a 'pod' containing stairwells and an elevator, which also serve as enclosed, climate-controlled waiting space for passengers.

A small modular office handles Greyhound sales outdoors beside the intercity platform during service hours. All other intercity operators (including GO) are handled by the GRT desk indoors, on the upper level.


The possibility of the Charles St. Terminal becoming redundant in the near future has been broached by a pair of Regional plans: first, on implementation of a rapid-transit backbone which would decentralize bus routes and require fewer platforms at a single downtown location; and second, the plan to build a multi-modal hub at King and Victoria streets to handle train, bus, and rapid-transit services (this would also likely make the railway station redundant). The Ion rapid transit service is scheduled to debut in 2017; the new station does not yet have a firm date for completion.

Bus services[edit]

Bus platforms

Grand River Transit[edit]

  • Grand River Transit routes 1, 2, 3, 4, 6, 7, 8, 11, 15, 18, 19, 20, 22, 23, 24, 25, and 200 iXpress; 20 bus emplacements on 4 platforms


GO Transit[edit]

Coach Canada[edit]

  • Hamilton / St. Catharines / Niagara Falls (local service)

Aboutown NorthLink[edit]

  • NorthLink Route NL-2: Hanover / Walkerton / Harriston / Palmerston / Listowel / Linwood (local service)
Bus platforms at night

See also[edit]

External links[edit]