Maestro (debit card)
The Maestro logo
|Product type||Debit card|
Maestro (stylized as maestro) is a brand of online-only debit cards and prepaid cards owned by Mastercard that was introduced in 1991. Maestro debit cards are obtained from associate banks and are linked to the cardholder's current account while prepaid cards do not require a bank account to operate. Maestro cards can be used at point of sale (POS) and ATMs. Payments are made by swiping cards through the payment terminal, insertion into a chip and PIN device or by a contactless reader. The payment is authorized by the card issuer to ensure that the cardholder has sufficient funds in their account to make the purchase. The cardholder then confirms the payment by either signing the sales receipt or entering their 4- to 6-digit PIN, except with contactless transactions below a specified amount for which no further verification is required.
Maestro often requires on-line electronic authorization for every transaction, although Mastercard's rules permit the establishment of floor limits on Maestro EMV chip transactions only. Not only must the information stored in either the chip or the magnetic stripe be read, this has to be sent from the merchant to the issuing bank, the issuing bank then has to respond with an affirmative authorization. If the information is not read, the issuer will decline the transaction, regardless of any disposable amount on the connected account, except in the Asia Pacific region, where manual keyed entry is permitted under some circumstances. This is different from most other debit and credit cards, where the information can be entered manually into the terminal (i.e. by punching the 13 to 19 digits and the expiry date on the terminal) and still be approved by the issuer or stand-in processor. In most countries, other than those specified in Mastercard's rules, a PIN rather than a signature is always required to authorise a Maestro transaction, except where no CVM (Cardholder Verification Method) is required.
Maestro is accepted at around fifteen million point of sale outlets.
Acceptance and availability
|Argentina||Yes||Maestro is the card used by the Banco de la Nación Argentina and other banks, mostly state-run or provincial banks.|
|Brazil||No*||Redeshop||Mastercard acquired the existing Redeshop service in 2002 and rebranded it as Maestro, a few years later Mastercard rebranded their MasterCard Maestro to “MasterCard débito“ where the name may erroneous suggest that it is a debit Mastercard but internally the cards are still Maestro, its basically standard for most Brazilian credit card to have a “dual-function“ (when offered by the bank) where usually the bank debit card (MasterCard Maestro, Visa Electron or their local brand Elo) also have a credit function (usually only brand in front of the card is Mastercard, Visa or Elo), when inserting, swiping or tapping the card it presents both functions to PoS and the seller select which one to use.|
|Chile||Yes*||Maestro debit cards are widely used, dual-branded with RedCompra, issued by the majority of banks (Santander issues only Maestro debit cards). They operate through the local Transbank and Cirrus network. Usually, Chilean Maestro cards have a small logo on the back of the card. Debit Mastercard cards aren't issued in Chile. Chilean Maestro cards usually are contactless.|
|Colombia||Davivienda, Colpatria, Helm Bank (of CorpBanca), Itaú Corpbanca, Banco AV Villas and other banks use Maestro and Cirrus system in their debit cards.|
|United States of America||Maestro is a PIN-based debit card network closely related to the Cirrus ATM network, also owned by Mastercard. Like other PIN-debit networks in the U.S., Maestro there relies solely on a standard card and PIN, without a chip; signature-debit transactions in the U.S. are handled through the main Mastercard network or the rival Visa network. RBS's former U.S. subsidiary, Citizens Financial Group, switched to Visa, though like most foreign banks with operations in the United States, it used MasterCard's Cirrus network and the card participated in the Mastercard SecureCode initiative.|
|Venezuela||Yes||Maestro is extremely popular. It is as of 2014, the leading debit card, issued by almost all major banks in the country. It is widely accepted in PoS. It works on all ATMs showing the Suiche7B, Mastercard, Conexus and Cirrus logos.|
|China||Yes||Bank of China uses Maestro as its "international" debit card system. Also, certain Bank of China ATMs will present the user with Japanese or Korean language options upon insertion of a Maestro card.|
|Hong Kong||Yes||Standard Chartered Hong Kong is used Maestro as one of the ATM card systems. However, the clients should make the request for using the Maestro in advance, or the bank would only issue the UnionPay ATM Card to new clients as default.|
|India||Yes||Maestro is issued by most major banks, except ICICI Bank. Maestro issuing banks include the State Bank of India (India's largest bank), State Bank's affiliate banks, Punjab National Bank, Syndicate Bank, Oriental Bank of Commerce, Bank of Rajasthan, etc.|
|Israel||Maestro Cards cannot be used at point of sales locations to make purchases but the Cirrus network is accepted at a majority of cash points most of the time. The exception is the 'First International Bank of Israel' (FIBI) who do not accept Cirrus.|
|Japan||Maestro debit cards with EMV chips issued outside the Asia Pacific region, the Netherlands and Canada are temporarily unable to be used at ATMs in Japan due to an upgrade to the regional ATM network. In addition, Seven Bank announced in April 2013 that all Mastercard cards, including Maestro, would no longer be accepted at their ATMs due to a disagreement with Mastercard.|
|Austria||Yes||Eurocheque||Debit Mastercard||As of 2019, Austria's largest bank by assets Erste Group began replacing Austrian Maestro cards with Debit Mastercard.|
|Belgium||Yes*||Co-branded with Bancontact.|
|Denmark||No||Debit Mastercard||Maestro has been replaced by the banks that issued it with Debit Mastercard. Moreover, the largest Danish bank Danske Bank has replaced all of its cash cards with Debit MasterCards.|
|Germany||Yes*||Eurocheque||In most cases co-branded with the German Girocard logo, but they cannot be used as Maestro over the telephone or on the internet. An exception is N26 with its Maestro card.|
|Greece||No||Debit Mastercard||Maestro debit cards have been issued by several major banks. However, as of March 2015 all four major Greek banks have replaced Maestro cards with contactless Debit Mastercard.|
|Iceland||No||Debit Mastercard or Visa||Maestro debit cards have been issued by several major banks. For example: an old Íslandsbanki request form for banking products includes Maestro and Electron debit card options: However, as of 2015, all banks have replaced them with contactless Debit Mastercard or Visa equivalent cards.|
|Ireland||No||Laser||Debit Mastercard or Visa Debit||Laser, which was co-branded with Maestro, has been replaced by Visa Debit and Debit Mastercard. The Laser debit card has been phased out by all banks and ceased to operate from March 2014. Irish Laser cards carried Maestro co-branding from 2008 onwards. They were intended to be used with chip and PIN POS systems. The chip on the card was programmed with two applications, one for Laser and one for Maestro. POS transactions were normally processed over the Laser network in Ireland and the Maestro network when the card was used abroad. Some POS terminals prompted users to manually select Laser or Maestro before completing the transaction. Laser cards could be processed as Maestro in most POS terminals worldwide for chip and PIN or swipe and sign transactions (where still accepted). Internet and telephone-based retailers, however, needed to be set up specifically to accept Irish Laser/Maestro cards. Transactions made with these cards were often secured by MasterCard's SecureCode system to verify the cardholder's identity. These cards were usually multi-functional and operated as a debit card as well as an ATM Card which could be used for accessing ATMs. Some banks also allowed customers to use their cards to deposit or withdraw money over the counter or at An Post post offices using their debit card and PIN. Historically the cards often contained a Cheque guarantee card function indicated by a hologram. This scheme was shut down in 2011. Foreign-issued Maestro cards are still accepted in Ireland in ATMs and by many POS machines. However, acceptance of Visa and MasterCard debit/credit cards is more reliably universal at POS terminals.|
|Italy||Yes*||Usually co-branded with the national Bancomat/PagoBancomat and international Cirrus scheme. Most banks issue Mastercard Maestro, while some issue Visa Debit and Visa V Pay cards (the latter works only in Europe).|
|Netherlands||Yes||PIN||Most banks issue Maestro debit cards, with only De Volksbank and ING offering both V Pay and Maestro branded cards. Prior to January 1, 2012, Dutch Maestro debit cards were co-branded with the national PIN scheme. This scheme has since been retired and replaced by Maestro and V Pay.|
|Romania||Yes||Maestro was a popular debit card (the third one after Visa Electron and Debit Mastercard), is still issued by 2 banks: BRD (Sprint Card for students) and Credit Agricole.|
|Russia||Yes*||Maestro is issued by banks including Sberbank, which issues cards such as MasterCard Maestro Momentum and the Social MasterCard Maestro Debit Card.|
|Serbia||Yes||Maestro debit cards are issued by several banks in Serbia. The main issuer was Banca Intesa Beograd until, in September 2012, Banca Intesa Beograd began to switch to Visa.|
|United Kingdom||Yes*||Switch||Debit Mastercard or Visa Debit||The former Switch debit card system was re-branded as Maestro. Underneath the branding, however, the system was still the old Switch one and the cards were still fundamentally Switch. In 2011, MasterCard aligned UK domestic Maestro cards (the former Switch) with the standard international Maestro system, ending its status as a separate card scheme. This change also led to the discontinuation of the Solo debit card. In January 2009 First Direct and HSBC discontinued the use of Maestro cards, issuing Visa Debit cards to new customers and a gradual roll-out throughout 2009 to existing customers. In September of the same year, the British arms of the National Australia Bank, namely Clydesdale Bank and Yorkshire Bank, started the process of replacing the Maestro card with a Debit Mastercard for their current accounts, except for the Readycash and Student accounts, for which the Maestro card continued to be issued until 2015. Likewise, in the same month the Royal Bank of Scotland Group (Europe's largest debit card issuer which includes the NatWest, Coutts and Ulster Bank brands) switched from Maestro to Visa Debit, a process that took two years to complete. This effectively meant that only a few smaller UK banks would be issuing Maestro cards. In 2015, Bank of Ireland UK replaced its Maestro debit cards with Visa Debit cards.|
- Institute of Bankers. Banking World. 10.
- "Mastercard Brand History". Mastercard.
- "Cardholder Verification Methods: Concepts, Implementations, and Impacts - EMV Connection". www.emv-connection.com. Retrieved 6 April 2018.
- "Redirect". www.maestrocard.com. Retrieved 6 April 2018.
- "ATM notification". MasterCard. Retrieved 2014-06-24.
- セブン銀行. "お知らせ | セブン銀行". Sevenbank.co.jp. Retrieved 2014-06-24.
- "Seven Bank to Discontinue ATM Services for Overseas-Issued MasterCard Brand Cards" (PDF) (Press release). Seven Bank. 2013-04-17. Retrieved 2014-06-24.
- "Banks in Austria - Overview and Guide to Top 10 Banks in Austria". Retrieved 2019-08-25.
- "Debit Mastercard: Die Erste Bank ersetzt ab 2019 die Bankomatkarte" (in German). Retrieved 2019-08-25.
- "Where to apply". MasterCard. Retrieved 2014-06-24.
- Landsbankinn Debit Card
- Íslandsbanki Debit Mastercard
- "Betaalpas van V PAY of Maestro". www.snsbank.nl (in Dutch). Retrieved 2018-11-30.
- "ING-debetkaarten nu ook beschikbaar met V Pay van Visa". www.banken.nl (in Dutch). Retrieved 2018-06-27.
- "VISA Inspire". Banca Intesa. Retrieved 2014-06-24.
- "Error". datacash.custhelp.com. Retrieved 6 April 2018.
- "Lost and stolen cards - Royal Bank of Scotland".
- "Lost and stolen cards - Lost debit card - NatWest".
- "Debit Cards - Current Accounts - Ulster Bank".