2024 Facebook outage
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On March 5, 2024, the social network Facebook and its subsidiaries Messenger , Instagram and Threads became globally unavailable. [1][2] The messaging app WhatsApp, owned by the same company, Meta Platforms, was unaffected.[2]
The outage began around 15:00 UTC[3] and was reported by Meta by 15:30 UTC.[4] The website Downdetector gathered 600,000 reports of downtime.[2]
The symptom of the outage was users being logged out. As this resembles the way Facebook accounts can be hacked, it caused distress for several users.[3][5] Several people questioned on other social media sites such as Twitter/X whether their accounts had been hacked.[6]
At 17:35 UTC, Meta announced that the problem causing the outage had been resolved, and apologized for lack of service.[7][8] Regarding the cause of the outage, spokesman Andy Stone stated, "During maintenance, the automated tool mistakenly recognized the user's queries as invalid and deleted the caches, making them unable to log in to their accounts. The amount of traffic is so large that the automatic tool continuously confirms that it is an error and deletes the cache, leading to overload."[9]
Senior US Cybersecurity officials were monitoring for impacts from the outage because it happened during the United States presidential primary Super Tuesday.[10]
Background
In October 4, 2021, the social media Facebook and many platforms like Messenger, Instagram, WhatsApp, Mapillary became globally unavailable for a period of six to seven hours. Security experts identified the problem as a Border Gateway Protocol (BGP) withdrawal of the IP address prefixes in which Facebook's Domain Name System (DNS) servers were hosted, making it impossible for users to resolve Facebook and related domain names, and reach services.[11][12] Facebook gradually returned about 22:45 UTC, Facebook and related services were generally available again.[13]
See also
References
- ^ Snelling, Dave (March 5, 2024). "Facebook, Instagram, Messenger down: Meta platforms suddenly stop working in huge outage". The Independent. Archived from the original on March 5, 2024. Retrieved March 5, 2024.
- ^ a b c McCallum, Shiona (March 5, 2024). "Facebook and Instagram restored after outages". BBC News. Archived from the original on March 5, 2024. Retrieved March 5, 2024.
- ^ a b Kettle, Emilia (March 5, 2024). "Is Facebook and Instagram down as users report outage?". Oxford Mail. Archived from the original on March 5, 2024. Retrieved March 5, 2024.
- ^ "Archived copy". Archived from the original on March 5, 2024. Retrieved March 5, 2024.
{{cite web}}
: CS1 maint: archived copy as title (link) - ^ Fidler, Katherine (March 5, 2024). "Facebook and Instagram are both down, affecting users across the globe". Archived from the original on March 5, 2024. Retrieved March 5, 2024.
- ^ Griffin, Andrew (March 5, 2024). "Facebook and Instagram down - updates: Meta gives reason for worldwide outage". The Independent. Retrieved March 5, 2024.
- ^ @MetaNewsroom (March 5, 2024). "Meta Newsroom" (Tweet) – via Twitter.
- ^ Fadulu, Lola (March 5, 2024). "Meta Says Access Is Restored After Facebook and Instagram Outage". New York Times. Archived from the original on March 5, 2024. Retrieved March 5, 2024.
- ^ Trí, Dân (March 7, 2024). "Hé lộ lý do khiến Facebook, Instagram bị "sập" trên toàn cầu". Báo điện tử Dân Trí (in Vietnamese). Retrieved March 7, 2024.
- ^ Volz, Dustin (March 6, 2024). "No Cyber Threats to Super Tuesday Seen—but Facebook Outage Being Monitored". Wall Street Journal. Retrieved March 7, 2024.
- ^ Heath, Alex (October 4, 2021). "Facebook is back online after a massive outage that also took down Instagram, WhatsApp, Messenger, and Oculus". The Verge. Retrieved March 7, 2024.
- ^ Lyngaas, Clare Duffy,Sean (October 4, 2021). "After a bad day, Facebook suffers major outage | CNN Business". CNN. Retrieved March 7, 2024.
{{cite web}}
: CS1 maint: multiple names: authors list (link) - ^ "Understanding how Facebook disappeared from the Internet". The Cloudflare Blog. October 4, 2021. Retrieved March 7, 2024.