Jump to content

eBay

From Wikipedia, the free encyclopedia

This is an old revision of this page, as edited by NickBax (talk | contribs) at 08:39, 30 October 2014 (Reverted 2 edits by IsaakH (talk): Rolling back IssacH test edits. . (TW)). The present address (URL) is a permanent link to this revision, which may differ significantly from the current revision.

For the song, see eBay (song).

eBay Inc.
File:Screenshot of eBay homepage.png
The current eBay logo and homepage
Type of businessPublic
Type of site
Online auction
Available inMultilingual
Traded asNasdaq: EBAY
NASDAQ-100 Component
S&P 500 Component
FoundedSeptember 3, 1995 (1995-09-03)
HeadquarterseBay Inc.
Attn: Legal - Global Privacy Practices
2145 Hamilton Avenue
San Jose, CA 95125
United States
Area servedWorldwide
Founder(s)Pierre Omidyar
Key people
IndustryInternet, Online retailing
ProductseBayClassifieds, electronic commerce, Gumtree, Kijiji, online auction hosting, PayPal, iBazar
RevenueIncrease US$16.05 billion (2013)[1]
Operating incomeIncrease US$03.37 billion (2013)[1]
Net incomeIncrease US$02.86 billion (2013)[1]
Total assetsIncrease US$41.49 billion (2013)[1]
Total equityIncrease US$23.65 billion (2013)[1]
Employees33,500 (December 2013)[2]
URLeBay.com
IPv6 supportNo
RegistrationGuest checkout available on site, registration required to sell
Written inJava[3]

eBay Inc., (stylized as ebay), is an American multinational corporation and e-commerce company, providing consumer-to-consumer & business-to-consumer sales services via Internet. It is headquartered in San Jose, California, United States. eBay was founded by Pierre Omidyar in 1995, and became a notable success story of the dot-com bubble; it is a multi-billion dollar business with operations localized in over thirty countries.[5][6]

The company manages eBay.com, an online auction and shopping website in which people and businesses buy and sell a broad variety of goods and services worldwide. In addition to its auction-style sales, the website has since expanded to include "Buy It Now" shopping; shopping by UPC, ISBN, or other kind of SKU (via Half.com); online classified advertisements (via Kijiji or eBay Classifieds); online event ticket trading (via StubHub); online money transfers (via PayPal)[7] and other services.

eBay.com is not a free website, rather it charges users an invoice seller fee on the basis of if they have sold or listed any items.[8]

History

eBay headquarters in San Jose, California

Early years

AuctionWeb was founded in San Jose, California, on September 3, 1995, by French-born Iranian-American computer programmer Pierre Omidyar (born June 21, 1967) as part of a larger personal site.[9] One of the first items sold on AuctionWeb was a broken laser pointer for $14.83. Astonished, Omidyar contacted the winning bidder to ask if he understood that the laser pointer was broken. In his responding email, the buyer explained: "I'm a collector of broken laser pointers."[10] The frequently repeated story that eBay was founded to help Omidyar's fiancée trade Pez candy dispensers was fabricated by a public relations manager in 1997 to interest the media, which were not interested in the company's previous explanation about wanting to create a "perfect market".[11] This was revealed in Adam Cohen's book, The Perfect Store (2002),[9] and confirmed by eBay.[11]

Reportedly, eBay was simply a side hobby for Omidyar until his Internet service provider informed him he would need to upgrade to a business account due to the high volume of traffic to his website. The resulting price increase (from $30/month to $250) forced him to start charging those who used eBay, and was not met with any animosity.[citation needed] It resulted in the hiring of Chris Agarpao as eBay's first employee to handle the number of checks coming in for fees.[citation needed]

Pierre Omidyar, founder and chairman of eBay

Jeffrey Skoll was hired as the first president of the company in early 1996. In November 1996, eBay entered into its first third-party licensing deal, with a company called Electronic Travel Auction to use SmartMarket Technology to sell plane tickets and other travel products. Growth was phenomenal; in January 1997 the site hosted 2,000,000 auctions, compared with 250,000 during the whole of 1996.[12] The company officially changed the name of its service from AuctionWeb to eBay in September 1997. Originally, the site belonged to Echo Bay Technology Group, Omidyar's consulting firm. Omidyar had tried to register the domain name echobay.com, but found it already taken by the Echo Bay Mines, a gold mining company,[13] so he shortened it to his second choice, eBay.com.[14]

In 1997, the company received $6.7 million in funding from the venture capital firm Benchmark Capital.[15]

Meg Whitman was hired as eBay President and CEO in March 1998. At the time, the company had 30 employees,[16] half a million users and revenues of $4.7 million in the United States.[citation needed]

eBay went public on September 21, 1998,[17] and both Omidyar and Skoll became instant billionaires. eBay's target share price of $18 was all but ignored as the price went to $53.50 on the first day of trading.[18]

2000s

As the company expanded product categories beyond collectibles into almost any saleable item, business grew quickly.[10] In February 2002, the company purchased iBazar, a similar European auction web site founded in 1998 and then bought PayPal on October 14, 2002.

By early 2008, the company had expanded worldwide, counted hundreds of millions of registered users, 15,000+ employees and revenues of almost $7.7 billion.[19] After nearly ten years at eBay, Whitman decided to enter politics. On January 23, 2008, the company announced that Whitman would step down on March 31, 2008 and John Donahoe was selected to become President and CEO.[20] Whitman remained on the Board of Directors and continued to advise Donahoe through 2008. In late 2009, eBay completed the sale of Skype for $2.75 billion, but will still own 30% equity in the company.[21]

It was announced on September 30, 2014, that Ebay would spinoff PayPal into a separate publicly traded company, which is taking steps that were first demanded nine months ago by activist hedge fund magnate Carl Icahn. The move will break Ebay almost in half, separating it from PayPal for which Ebay purchased 12 years ago and built into a giant that generates almost half of the company’s revenue. The spinoff is expected to be completed sometime in second half of 2015 and after the separation . John Donahoe, eBay’s current chief executive, will step down from that role.[22][23][24]

Corporate affairs

In September 2012, eBay introduced a logo set in Univers.[25] The logo was introduced to the main website on October 10, 2012.

  • 1995–2012
    1995–2012
  • From 2012-present
    From 2012-present

Profit and transactions

eBay generates revenue by a complex system of fees for services, listing product features, and a Final Value Fee for sales proceeds by sellers. As of November 2012, the U.S.-based eBay.com charges $0.10 to $2, based on the opening or reserve price, as an insertion fee for a basic auction-style listing without any adornments. The Final Value Fee amounts to 10% of the total amount of the sale, which is the price of the item plus shipping charges.[26] Fixed-price listings have an insertion fee of $0.30, and the final value fee varies based on category and total amount of the sale (e.g., 13% for DVDs & Movies up to $50).[27] The UK based ebay.co.uk[28] takes from £0.15 to a maximum rate of £3 per £100 for an ordinary listing and from 0.75% to 10% (writing as of June 2009) of the final price. Reduced Final Value Fees are available to business registered customers. In addition, eBay owns the PayPal payment system that has fees of its own.

Under U.S. law, a state cannot require sellers located outside the state to collect a sales tax, making purchases more attractive to buyers. Although some state laws require resident purchasers to pay use tax on out-of-state purchases, it is not a common practice.[citation needed] However, sellers that operate as a business do follow state tax regulations on eBay transactions.[29][30] However Value Added Tax (VAT), a form of sales tax in EU countries, is different. eBay requires sellers to include the VAT element in their listing price and not as an add-on and thus profits by collecting fees based on what governments tax for VAT; it not only receives fees as a percentage of the sale price "ex VAT" but also the same percentage on the VAT itself.[31] In a similar manner eBay also charges its FVF on the shipping fees charged by the Post Office (USPS) or other third party shippers, even when shipping is a separate charge.

The company's business strategy includes increasing international trade.[32][33] eBay has already expanded to over two dozen countries including China and India. Strategic international expansion has failed in Taiwan and Japan, where Yahoo! had a head start, and New Zealand where TradeMe, owned by the Fairfax media group is the dominant online auction website. eBay also notably failed in China due to competition from local rival Taobao.[34] eBay entered the Chinese market in 2002 and shut down its Chinese site in 2007.[35]

In its Q1 2008 results, total payment volume via PayPal increased 17%, but off the eBay auction site it was up 61%.[36]

For most listing categories, eBay sellers are permitted to offer a variety of payment systems such as Escrow.com,[37] PayPal, Paymate, ProPay, and Moneybookers.[38]

Escrow.com is eBay's approved escrow site. The transactions processed through Escrow.com largely are in relation to eBay Motors; they are not restricted to this type of listing however.[37]

eBay runs an affiliate program under the name eBay Partner Network.[39] eBay affiliate marketers were originally paid a percentage of the eBay seller's transaction fees, with commissions ranging from 50% to 75% of the fees paid for an item purchased. In October 2009, eBay changed to an affiliate payout system that it calls Quality Click Pricing, in which affiliates are paid an amount determined by an undisclosed algorithm. The total earnings amount is then divided by the number of clicks the affiliate sent to eBay and is reported as Earnings Per Click, or EPC. In October 2013, ePN launched a new pricing model. The new model is more transparent, and is based on category-level base commission rates with bonuses available for referring new and reactivated buyers.[37]

On April 18, 2012 eBay reported a 29% Q1 revenue increase to $3.3 billion compared to their Q1 in 2011. Net income was reported to be at $570 million for the quarter.[40]

Environmental record

On May 8, 2008, eBay announced the opening of its newest building on the company's North Campus in San Jose, which is the first structure in the city to be built from the ground up to LEED Gold standards.[41] The building, the first the company had built in its 13-year existence, uses an array of 3,248 solar panels, spanning 60,000 square feet (5,600 m2), and providing 650 kilowatts of power to eBay's campus.[42][43] The array can supply 15%–18% of the company's total energy requirements, reducing the amount of greenhouse gases that would be produced to create that energy by other means.[42] SolarCity, the company responsible for designing the array, estimates that the solar panels installed on eBay's campus will prevent 37 million pounds of carbon dioxide from being released into the environment as a result of replaced power production over the next three decades. Creating an equivalent impact to remove the same amount of carbon dioxide from the atmosphere would require planting 322 acres (1.30 km2) of trees.[43] The design of the building also incorporates other elements to reduce its impact on the environment. The building is equipped with a lighting system that detects natural ambient light sources and automatically dims artificial lighting to save 39% of the power usually required to light an office building. eBay's newest building also reduces demand on local water supplies by incorporating an eco-friendly irrigation system, and low-flow shower heads and faucets. Even during construction, more than 75% of the waste from construction was recycled. eBay also runs buses between San Francisco and the San Jose campus to reduce the number of commuting vehicles.[41] In 2014, eBay and several other Oregon businesses signed the Oregon Business Climate Declaration to promote local job growth and slow carbon pollution. [44]

Acquisitions

Main article: List of acquisitions by eBay

StubHub

StubHub was acquired by eBay in January 2007 for a reported $310 million.[45][46][47] According to CNN Money, 2007 was a very successful year for the company, handling five million individual transactions, more than in the previous six years combined of its history.[48] Staffing at StubHub had increased to 350 workers by the time of the sale.[47] Eight months after the acquisition, StubHub reached an exclusive agreement with Major League Baseball (MLB).[48] They get a piece of the 25% in commissions StubHub earns on either end of a season tiy in 2007, alleging "intentional interference" with Ticketmaster's contractual rights.[49]

Skype

eBay Inc. acquired Skype in 2005 and significantly expanded its customer base to more than 480 million registered users worldwide. To focus on its core e-commerce and payments businesses, eBay Inc. sold a majority stake in Skype in November 2009, retaining a minority investment in the company.[citation needed] In May 2011, Microsoft announced that it had acquired Skype for $8.5 billion.

Craigslist

In the summer of 2004, eBay acknowledged that it had acquired 25% of classified listings website, Craigslist. Former Craigslist executive Phillip Knowlton was the seller, and he insisted that his former employer was aware of his plans to divest his holdings. Initially, eBay assured Craigslist that they would not ask the company to change the way it does business. eBay spokesman Hani Durzy stated that the "investment was really for learning purposes; it gives us access to learn how the classified market online works".[50]

In March 2005, eBay launched the classifieds service Kijiji. In April 2008, eBay sued Craigslist to "safeguard its four-year financial investment", claiming that in January 2008, Craigslist took actions that "unfairly diluted eBay's economic interest by more than 10%."[51] Craigslist countersued in May 2008 "to remedy the substantial and ongoing harm to fair competition" that Craigslist claims is constituted by eBay's actions as a Craigslist shareholder.[52] In September 2010, Delaware Judge William Chandler ruled that the actions of Craigslist were unlawful, and that the actions taken by Craigslist founders Jim Buckmaster and Craig Newmark had "breached their fiduciary duty of loyalty", and restored eBay's stake in the company to 28.4% from a diluted level of 24.85%.[53] However, the judge dismissed eBay's objection to a staggered board provision citing that Craigslist has the right to protect its own trade secrets.[54][55] eBay spokesman Michael Jacobson stated "We are very pleased that the court gave eBay what it sought from the lawsuit".[53]

PayPal

On October 3, 2002, PayPal became a wholly owned subsidiary of eBay.[56] Its corporate headquarters are in San Jose, California,[57] United States at eBay's North First Street satellite office campus. The company also has significant operations in Omaha, Scottsdale, Charlotte, Austin, and Boston in the United States; Chennai in India; Dublin in Ireland; Kleinmachnow in Germany; and Tel Aviv in Israel. From July 2007, PayPal has operated across the European Union as a Luxembourg-based bank.

Use for data analysis

As eBay is a huge, publicly visible market, it has attracted a great deal of interest from economists, who have used it to analyze many aspects of buying and selling behavior, auction formats, etc., and compare these with previous theoretical and empirical findings.

Just as economists have shown interest in eBay's operations, computer information systems researchers have also shown interest in eBay. Recently Michael Goul, Chairman of the Computer Information Systems department of the W. P. Carey School of Business at Arizona State University, published an academic case based on eBay’s big data management and use. In the case, Goul discusses how eBay is a data-driven company which processes 50 petabytes of data a day.[58]

eBay uses a system that allows different departments in the company to check out data from their data mart into sandboxes for analysis. According to Goul, eBay has already experienced significant business successes through its data analytics. To continue improving the business through data-driven decision making, eBay employs 5,000 data analysts.[58]

Third party

The accounting software company Intuit launched in 2006 a service called ItsDeductible which is a free web-based donation tracking service. With regard to eBay, the service uses data from the site to assist users in assigning a market value to the items they donate.[59]

GCHQ

UK's GCHQ has a suit of tools for monitoring target use of eBay, named ELATE.[60]

ebay.com

Items

Millions of collectibles, decor, appliances, computers, furnishings, equipment, domain names,[61] vehicles, and other miscellaneous items are listed, bought, or sold daily on eBay. In 2006, eBay launched its Business & Industrial category, breaking into the industrial surplus business. Generally, anything can be auctioned on the site as long as it is not illegal and does not violate the eBay Prohibited and Restricted Items policy.[62] Services and intangibles can be sold, too. Large international companies, such as IBM, sell their newest products and offer services on eBay using competitive auctions and fixed-priced storefronts. Separate eBay sites such as eBay US and eBay UK allow the users to trade using the local currency. Software developers can create applications that integrate with eBay through the eBay API by joining the eBay Developers Program.[63] In June 2005, there were more than 15,000 members in the eBay Developers Program, comprising a broad range of companies creating software applications to support eBay buyers and sellers as well as eBay Affiliates.

Controversy has arisen over certain items put up for bid. For instance, in late 1999, a man offered one of his kidneys for auction on eBay, attempting to profit from the potentially lucrative (and, in the United States, illegal) market for transplantable human organs.[64] On other occasions, people and even entire towns have been listed, often as a joke or to garner free publicity.[citation needed] In general, the company removes auctions that violate its terms of service agreement.

eBay North First Street satellite office campus (home to PayPal)

Beginning in August 2007, eBay required listings in "Video Games" and "Health & Beauty" to accept its payment system PayPal and sellers could only accept PayPal for payments in the category "Video Games: Consoles".[65] Starting January 10, 2008, eBay said sellers can only accept PayPal as payment for the categories "Computing > Software", "Consumer Electronics > MP3 Players", "Wholesale & Job Lots > Mobile & Home Phones", and "Business, Office & Industrial > Industrial Supply / MRO".[66] eBay announced that starting in March 2008, eBay had added to this requirement that all sellers with fewer than 100 feedbacks must offer PayPal and no merchant account may be used as an alternative.[67][68] This is in addition to the requirement that all sellers from the United Kingdom have to offer PayPal.[69]

Further, and as noted below, it was a requirement to offer PayPal on all listings in Australia and the UK. In response to concerns expressed by the Australian Competition and Consumer Commission, however, eBay has since removed the policy on the ebay.com.au website requiring sellers to offer PayPal as a payment option.[70]

eBay Express logo
eBay Office in Toronto

In April 2006, eBay opened its new eBay Express site, which was designed to work like a standard Internet shopping site for consumers with United States addresses. It closed in 2008. Selected eBay items were mirrored on eBay Express, where buyers shopped using a shopping cart to purchase from multiple sellers. The UK version was launched to eBay members in mid-October 2006 but on January 29, 2008 eBay announced its intention to close the site.[71] The German version, eBay Express Germany,[72] was also opened in 2006 and closed in 2008.

At the 2008 eBay Developer's Conference, eBay announced the Selling Manager Applications program (SM Apps).[73] The program allows approved developers to integrate their applications directly into the eBay.com interface.[74] The applications created by developers are available for subscription by eBay members who also subscribe to Selling Manager.

eBay maintains a number of specialty sites including the discussion boards, groups, answer center, chat rooms, and reviews and guides. eBay's mobile offerings include SMS alerts, a WAP site, Java ME clients, and mobile applications for Windows Phone, Android OS and Apple iPhone.

The initiative Choice in eCommerce was founded on May 8, 2013 by several online retailers in Berlin, Germany.[75][76][77][78][79][80][81][82][83] The cause was, in the view of the initiative, sales bans and online restrictions by individual manufacturers. The dealers felt cut off from their main sales channel and thus deprived them the opportunity to use online platforms like Amazon, eBay or Rakuten in a competitive market for the benefit of their customers.

Unusual items

Main article: Unusual eBay listings

Many unusual items have been placed for sale on eBay, including at least two previously undiscovered species, including the Coelopleurus exquisitus sea urchin.[84][85]

Prohibited or restricted items

In its earliest days, eBay was nearly unregulated. However, as the site grew, it became necessary to restrict or forbid auctions for various items. Note that some of the restrictions relate to eBay.com (the U.S. site), while other restrictions apply to specific European sites (such as Nazi paraphernalia). Regional laws and regulations may apply to the seller or the buyer. Generally, if the sale or ownership of an item is regulated or prohibited by one or more states, eBay will not permit its listing. Among the hundred or so banned or restricted categories:

2

Bidding

Auction-style listings

Bidding on eBay (old or new)'s auction-style listing is called proxy bidding and is essentially equivalent to a Vickrey auction, with the following exceptions.

  • The winning bidder pays the second-highest bid plus one bid increment amount (that is, some small predefined amount relative to the bid size), instead of simply the highest bid. However, since the bid increment amounts are relatively insignificant compared to the bid size, they are not considered from a strategic standpoint.[108]
  • The highest bidder's bid is sealed, as in a Vickrey auction, but the current winning bid (second highest plus one increment) is displayed throughout the auction to allow price discovery.[109]

Seller ratings

In 2008, eBay began using detailed seller ratings with four different categories. When leaving feedback, buyers are asked to rate the seller in each of these categories with a score of one to five stars, with five being the highest rating and one, the lowest. Unlike the overall feedback rating, these ratings are anonymous; neither sellers nor other users learn how individual buyers rated the seller. The listings of sellers with a rating of 4.3 or below in any into the four rating categories appear lower in search results. Power Sellers are required to have scores in each category above 4.5.[110][111][112][113][114]

In a reversal of roles, on January 24, 2010 Auctionbytes.com held an open survey in which sellers could effectively rate eBay itself, as well as competing auction and marketplace sites.[115] In the survey, users were asked to rank 15 sites based on five criteria:

  • Profitability
  • Customer Service
  • Communication
  • Ease of Use
  • Recommendation

After the results were published, eBay had finished 13th overall,[116] edged out by established sites such as Amazon and Craigslist, as well as lesser-known selling sites like Atomic Mall, eCRATER, and Ruby Lane. In individual category rankings, eBay was rated the worst of all the 15 sites on Customer Service and Communication, and average on Ease of Use. A number of respondents said they would have given eBay a rating of ten 3 to 5 years ago. eBay was rated twelfth out of fifteen in the Recommended Selling Venue category.

Charity auctions

Using MissionFish as an arbiter, eBay allows sellers to donate a portion of their auction proceeds to a charity of the seller's choice. The program is called eBay Giving Works in the US, and eBay for Charity[117] in the UK. eBay provides a partial refund of seller fees for items sold through charity auctions.[118] As of March 4, 2010, $154 million has been raised for U.S. nonprofits by the eBay Community since eBay Giving Works began in 2003.[119]

Some high-profile charity auctions have been advertised on the eBay home page. [citation needed] As of June 2010, the highest successful bid on a single item for charity was for the annual "Power Lunch"[120] with investor Warren Buffett at the famous Smith & Wollensky Steakhouse in New York. The winning bid was $2.63 million with all of the proceeds going to the Glide Foundation. The winning bidder was not made public, but was able to bring up to seven friends to the lunch. In 2012, a higher bid, of $3.46 million, also going to the Glide Foundation, won a lunch with Buffet.[121]

The previous highest successful bid on a single item for charity was for a letter[122] sent to Mark P. Mays, CEO of Clear Channel (parent company of Premiere Radio Networks the production company that produces The Rush Limbaugh Show and Glenn Beck Program) by Senator Harry Reid and forty other Democratic senators, complaining about comments made by conservative talk show host Rush Limbaugh. The winning bid was $2,100,100, with all of the proceeds going to the Marine Corps-Law Enforcement Foundation, benefiting the education of children of men and women who have died serving in the armed forces. The winning bid was matched by Limbaugh in his largest charity donation to date.[123]

In 2007; eBay Canada partnered with Montreal-based digital branding agency CloudRaker to develop a campaign to raise money for Sainte-Justine children's hospital in Montreal. They aligned themselves with Internet phenomenon Têtes à claques to create an eBay auction based on popular T-A-C character Uncle Tom, an infomercial host who pitches absurd products. eBay and CloudRaker reproduced Uncle Tom's imaginary products, The Body Toner Fly Swatter, The Willi Waller Potato Peeler, and the LCD Shovel and sold them online. In 6 weeks, they raised $15,000 for Hôpital St-Justine with one fly swatter, one potato peeler, and one shovel, a world record. The Body Toner Fly Swatter sold for $8,600, the Willi Waller Potato Peeler sold for $3,550, and the LCD Shovel sold for $2,146.21.

Shipping

Before an auction, eBay lets sellers choose which shipping options to offer — regular mail, express mail, or courier service. The website lets buyers choose which option to accept.

Since 2012, eBay has also allowed US sellers to opt into its Global Shipping Program. The program works as follows: Each seller decides whether or not to opt into the program. If a seller opts in, and a non-US buyer buys an item from the seller, then the buyer pays an additional fee to Pitney Bowes. The seller ships the item to a Pitney Bowes facility in the US. After receiving the item, Pitney Bowes forwards it to the buyer. The program enhances the selection available to buyers,[124] but can considerably increase buyers' costs on low-value items.

Controversy and criticism

Main article: Criticism of eBay

eBay has its share of controversy, including cases of fraud, its policy of requiring sellers to use PayPal, and concerns over forgeries and intellectual property violations in auction items. There are also issues of how negative feedback after an auction can offset the benefits of using eBay as a trading platform. eBay has also been criticised for not paying its share of UK tax: the Sunday Times reported in October 2012 that eBay pays only £1.2m in tax on sales of over £800m.[125]

2014 Security Breach

On May 21, 2014 the company revealed that the consumer database of usernames, passwords, phone numbers, and physical addresses had been breached between late February and early March. Users were advised to change their passwords; in order to expedite this a "change password" feature was added to profiles of users who had not yet done so. The Syrian Electronic Army took responsibility for the attack. The SEA said that even though the hack revealed millions of user's banking details to them, they would not misuse the data. They had replaced the front pages of the websites with their own logo, called "Defacing" in technical terms. The hack put eBay's stock share in the market rapidly in down trend. The eBay stock value crashed through intra-day trade as a result of the breach of security.[126][127][128][129]

See also

References

  1. ^ a b c d e "eBay Inc. Financial Statement Results". US Securities and Exchange Commission. Retrieved February 11, 2014.
  2. ^ "Investor FAQ". {{cite web}}: Cite has empty unknown parameter: |1= (help)
  3. ^ Michael Galpin. "Eclipse at eBay, Part 1: Tailoring Eclipse to the eBay architecture". IBM developers work. Retrieved March 11, 2008.
  4. ^ "Ebay.com Site Info". Alexa Internet. Retrieved September 27, 2014. Cite error: The named reference "alexa" was defined multiple times with different content (see the help page).
  5. ^ "eBay: The World's Online Marketplace". eBay Inc. Retrieved April 9, 2010.
  6. ^ "Global Trade: 1. Finding International Items On eBay". http://www.ebay.com/: eBay. Retrieved April 21, 2011. With sites in over 30 countries, eBay is the best place to find interesting and exotic items at discount prices from sellers around the World. {{cite web}}: External link in |location= (help)
  7. ^ Suciu, Peter (April 18, 2008). "Skype and PayPal – A Different Set of Rules". All Business. Retrieved April 23, 2008.
  8. ^ "Seller fees & invoices". eBay. Retrieved September 8, 2014.
  9. ^ a b Cohen, Adam (2003). The Perfect Store. Boston: Back Bay Books. ISBN 0-316-16493-3.
  10. ^ a b How did eBay start?, About.com. Retrieved on 2007-01-26.
  11. ^ a b Scott Berkun (August 27, 2010). The Myths of Innovation. O'Reilly Media, Inc. p. 6. ISBN 978-1-4493-8962-8. Retrieved September 7, 2011.
  12. ^ page 36, The eBay Phenomenon by Elen Lewis publ2008 by Marshall Cavendish books
  13. ^ "Echobay Partners LTD". Echobay.com. Retrieved January 20, 2011.
  14. ^ Mullen, Amy. "The history of ebay". Happynews.com. Retrieved March 24, 2009.
  15. ^ Stross, Randall (December 29, 2009). eBoys: The First Inside Account of Venture Capitalists at Work. Ballantine Books (May 29, 2001). pp. 28–29. ISBN 978-0-345-42889-9.
  16. ^ Thomas, Owen (October 8, 2009). "eBay founder factchecks John McCain". Valleywag. Gawker Media. Retrieved March 4, 2009.[dead link‍]
  17. ^ "eBay Inc. – MSN Fact Sheet". Moneycentral.hoovers.com. Retrieved March 24, 2009.
  18. ^ Kawamoto, Dawn & Grice, Corey: [1] C-Net News, September 24, 1998-eBay roars into public trading
  19. ^ "Meg Whitman to Step Down as President and CEO of eBay" eBay, January 23, 2008
  20. ^ "John Donahoe". Crunchbase.com. Retrieved November 1, 2011.
  21. ^ Wauters, Robin (November 19, 2009). "Breaking: eBay Completes Skype Sale At $2.75 Billion Valuation". The Washington Post. Retrieved November 1, 2011.
  22. ^ De La Merced, Michael; Sorkin, Andrew. "EBay to Spin Off PayPal, Adopting Strategy Backed by Icahn". The New York Times. Retrieved September 30, 2014.
  23. ^ Mukherjee, Supantha. "EBay follows Icahn's advice, plans PayPal spinoff in 2015". Reuters. Retrieved September 30, 2014.
  24. ^ Cheng, Roger. "eBay, PayPal to split into separate companies in 2015". CNET. Retrieved September 30, 2014.
  25. ^ "eBay: A new look for the global online marketplace". eBay. Retrieved January 15, 2014.
  26. ^ "Auction-style listing fees". Standard selling fees. Retrieved November 18, 2012.
  27. ^ "Fixed price listing fees". Standard selling fees. Retrieved November 18, 2012.
  28. ^ "Contact Information". Pages.ebay.co.uk. Retrieved January 20, 2011.
  29. ^ "Ebay's history – know your roots!". Ecommerce Journal. Archived from the original on March 26, 2008. Retrieved February 25, 2010.
  30. ^ "eBay Guides – Tickets Buying Guide". Pages.ebay.ca. Retrieved February 25, 2010.
  31. ^ "eBay January 2008 announcement board. Posted on 30 January 2008 06:20 pm GMT". .ebay.com. Retrieved February 25, 2010.
  32. ^ "eBay Inc. – eBay Inc. Outlines Global Business Strategy". Investor.ebay.com. Retrieved February 25, 2010.
  33. ^ Friday, April 24, 2009 15:59 [IST] (April 24, 2009). "The brand that auctioned the www: eBay". Finance.indiainfo.com. Archived from the original on May 24, 2009. Retrieved February 25, 2010.{{cite web}}: CS1 maint: multiple names: authors list (link) CS1 maint: numeric names: authors list (link)[dead link‍]
  34. ^ "How Taobao bested Ebay in China". Financial Times. Retrieved November 3, 2013.
  35. ^ "Tom Online: eBay's Last China Card". Bloomberg BusinessWeek. Retrieved November 3, 2013.
  36. ^ "Q1 eBay earnings call April 16th 2008". Seekingalpha.com. Retrieved February 25, 2010.
  37. ^ a b c "Using escrow services for eBay Motors vehicle purchases". eBay Inc. Cite error: The named reference "eBay Inc" was defined multiple times with different content (see the help page).
  38. ^ "Accepted Payments Policy". Pages.ebay.com. Retrieved March 24, 2009.
  39. ^ "eBay Partner Network". eBay Partner Network. Retrieved February 25, 2010.
  40. ^ Rao, Leena. April 18, 2012. "eBay Beats; Q1 Revenue Up 29 Percent To $3.3B; Net Income Up 20 Percent." http://techcrunch.com/2012/04/18/ebay-beats-q1-revenue-up-29-percent-to-3-3b-net-income-up-20-percent/
  41. ^ a b "eBay Inc. Opens New "Green" Building and Unveils Largest Commercial Solar Installation in San Jose". Csrwire.com. Retrieved March 24, 2009.
  42. ^ a b "EBay opens building with largest solar roof in San Jose". San Jose Mercury News. Origin.mercurynews.com. Retrieved February 25, 2010.
  43. ^ a b "SolarCity Helps eBay Campus, Employees Switch to Clean Power With Largest Commercial Solar Installation in San Jose". Prnewswire.com. Retrieved March 24, 2009.
  44. ^ Giegerich, Andy. "Intel, eBay in forefront as Oregon tech companies join fight against climate change". Retrieved September 24, 2014.
  45. ^ "Billboard" (Press release). Nielsen Business Media, Inc. February 3, 2007. p. 18. ISSN 0006-2510. Retrieved April 30, 2013.
  46. ^ Shelly, Gary B.; Vermaat, Misty E. (2008). Discovering Computers 2009: Introductory. Cengage Learning. p. 103. ISBN 978-1-4239-1197-5. Retrieved April 30, 2013.
  47. ^ a b "EBay Buying StubHub for $310M in Cash". Associated Press Online, accessed via HighBeam Research. January 11, 2011. Retrieved April 30, 2013.
  48. ^ a b Fekete, Jeffrey (2010). Making the Big Game: Tales of an Accidental Spectator. Publish Green. p. 142. ISBN 978-1-936401-07-9. Retrieved April 30, 2013.
  49. ^ Billboard. Nielsen Business Media, Inc. May 5, 2007. p. 6. ISSN 0006-2510. Retrieved April 30, 2013.
  50. ^ Wingfield, Nick: "EBay Buys Stake in Craigslist", Wall Street Journal, August 13, 2004.
  51. ^ "EBay sues Craigslist ad website". BBC. April 23, 2008. Retrieved May 8, 2008.
  52. ^ "Craigslist strikes back at eBay". BBC. May 13, 2008. Retrieved May 13, 2008.
  53. ^ a b "EBay wins legal ruling against Craigslist". Market Watch. September 9, 2010. Retrieved September 23, 2010.
  54. ^ "eBay Gets Partial Win in Craigslist Poison Pill Lawsuit". Daily Finance. September 10, 2010. Retrieved September 23, 2010.
  55. ^ "Ruling Restores Ebay's Stake in Craigslist". The Street. September 9, 2010. Retrieved September 23, 2010.
  56. ^ Troy Wolverton (October 3, 2002). "It's official: eBay weds PayPal". CNet. Retrieved May 7, 2007.
  57. ^ Diana Samuels (October 29, 2012), "PayPal lays off 325 in effort to speed innovation", San Jose Business Journal, bizjournals.com, retrieved October 30, 2012
  58. ^ a b "eBay Study: How to Build Trust and Improve the Shopping Experience". Knowwpcarey.com. May 8, 2012. Retrieved June 24, 2012.
  59. ^ Elmblad, Shelley. "ItsDeductible Online Tracks Charitable Contributions All Year". About.com. Retrieved December 28, 2013.
  60. ^ https://firstlook.org/theintercept/2014/07/14/manipulating-online-polls-ways-british-spies-seek-control-internet/
  61. ^ "eBay domain name sellers: ipadtrilogy.com for sale £3,000,000?!". DoesWhat. April 8, 2011. Retrieved November 1, 2011.
  62. ^ "Prohibited and Restricted Items – Overview". eBay. Retrieved June 28, 2006.
  63. ^ "eBay Developers Program". eBay. Retrieved June 28, 2006.
  64. ^ Harmon, Amy. (September 3, 1999). "Auction for a kidney pops up on Ebay's site". New York Times. nytimes.com. Retrieved October 7, 2014.
  65. ^ "August 10, 2007, 10:38 am BST post to eBay announcement board by eBay's staff". .ebay.com. August 10, 2007. Retrieved February 25, 2010.
  66. ^ "21 December 2007 12:10 pm GMT General announcement by eBay". .ebay.com. Retrieved February 25, 2010.
  67. ^ "Announcement posted in a section on eBay called Changes in 2008". Web.archive.org. February 15, 2008. Archived from the original on February 15, 2008. Retrieved November 1, 2011.
  68. ^ "eBay February 2008 announcement board posted on 28 February 2008 02:49 pm GMT". .ebay.com. Retrieved February 25, 2010.
  69. ^ "eBay announcement 24 March 2008 09:00 am GMT". .ebay.com. Retrieved February 25, 2010.
  70. ^ "ACCC welcomes changes to eBay payment policies" (Press release). Australian Competition and Consumer Commission. May 13, 2005. Retrieved October 21, 2012.
  71. ^ "January 2008". .ebay.com. Retrieved March 24, 2009.
  72. ^ "eBay – eine der größten deutschen Shopping-Websites". ebayexpress.de. Retrieved January 20, 2011.
  73. ^ "eBay Developer's Conference Highlights". .ebay.com. Archived from the original on April 3, 2008. Retrieved June 10, 2009.
  74. ^ "Selling Manager Applications". .ebay.com. Retrieved June 10, 2009.
  75. ^ Petition for Choice in Ecommerce
  76. ^ Choice in eCommerce
  77. ^   Published by Jean-Marc Noel09. August 2013. "Online retailers prepare to fight the sales ban - Ecommerce News Blog". Trustedshops.co.uk. Retrieved May 21, 2014.{{cite web}}: CS1 maint: numeric names: authors list (link)
  78. ^ "eBay lobbies to ban sales restrictions | Toy World Magazine". Toyworldmag.co.uk. Retrieved May 21, 2014.
  79. ^ "Choice in eCommerce Campaigns for Resale Rights". Web Retailer. September 6, 2013. Retrieved May 21, 2014.
  80. ^ "Choice in eCommerce Interview". Web Retailer. September 21, 2013. Retrieved May 21, 2014.
  81. ^ BILD, Online-Händler kämpfen gegen Hersteller-Boykott, 16.07.2013
  82. ^ eCommerce Magazin 7-2013, Online-Handel gründet Initiative gegen Verkauftsverbot, 17.07.2013
  83. ^ Online-Händler stemmen sich gegen Verkaufsverbote
  84. ^ Vallance, Chris. "An Exquisite New Species found on Ebay", BBC. September 4, 2006. Accessed April 26, 2014.
  85. ^ "Insect expert discovers new species on eBay". August 19, 2008. Retrieved August 19, 2008.
  86. ^ eBay. "Tobacco policy". Retrieved February 25, 2010.
  87. ^ eBay. "Alcohol policy". Retrieved December 25, 2010.
  88. ^ McNIFF and GOMSTYN, EAMON and ALICE. "eBay Begins Removing Alcohol Listings After '20/20' Report on Teen Buyer". ABC News. Retrieved September 22, 2012.
  89. ^ eBay. "Drugs and drug paraphernalia policy". Retrieved December 25, 2010.
  90. ^ eBay. "Offensive material policy". Retrieved December 25, 2010.
  91. ^ eBay. "Bootleg recordings policy". Retrieved December 25, 2010.
  92. ^ eBay. "Firearms, weapons, and knives policy". Retrieved December 25, 2010.
  93. ^ eBay. "Used clothing policy". Retrieved December 25, 2010.
  94. ^ eBay. "Government documents, IDs, and licenses policy". Retrieved February 25, 2010.
  95. ^ eBay. "Human remains and body parts policy". Retrieved December 25, 2010.
  96. ^ a b eBay. "Animals and wildlife products policy". Retrieved December 25, 2010.
  97. ^ eBay. "Rules about intellectual property – overview". Retrieved December 25, 2010.
  98. ^ eBay. "Slot machines policy". Retrieved December 25, 2010.
  99. ^ a b eBay. "Adult Only category policy". Retrieved December 25, 2010.
  100. ^ "Digitally delivered goods policy". Retrieved December 25, 2010.
  101. ^ Anderson, Nate (January 30, 2007). "eBay bans the auction of in-game items". Ars Technica. Retrieved December 25, 2010.
  102. ^ "eBay bans trade in knives in UK". BBC News. February 9, 2008. Retrieved February 17, 2009.
  103. ^ BBC (August 20, 2012). "tarot readings and spells". BBC News. Retrieved August 22, 2012.
  104. ^ "No item listings and inappropriate comments policy". Retrieved January 24, 2013.
  105. ^ Hole, Chris work=Evening Gazette (September 18, 2010). "Norton DJ's charity ghost sale spirited off eBay". Retrieved January 24, 2013. {{cite web}}: Missing pipe in: |first= (help)
  106. ^ Thomas, Owen (July 6, 2012). "Turns Out You're Not Allowed To Sell Your Soul On eBay". Business Insider. Retrieved January 24, 2013.
  107. ^ eBay. "Prohibited and restricted items – overview". Retrieved December 25, 2010.
  108. ^ "eBay's explanation of bid increments". Pages.ebay.com. Retrieved February 25, 2010.
  109. ^ "Domain Name Auctions". AUCX.com.
  110. ^ "February 2008". .ebay.com. Retrieved March 24, 2009.
  111. ^ "January 2008". .ebay.com. Retrieved March 24, 2009.
  112. ^ "Upcoming Changes to Feedback". Pages.ebay.com. Retrieved March 24, 2009.
  113. ^ "Fees 2008 Overview". Pages.ebay.com. Retrieved March 24, 2009.
  114. ^ "January 2008". .ebay.com. Retrieved March 24, 2009.
  115. ^ Ina Steiner (January 24, 2010). "Seller's Choice: Merchants Rate Ecommerce Marketplaces". Auctionbytes.com. Retrieved June 27, 2010. {{cite web}}: Cite has empty unknown parameter: |dateformat= (help)
  116. ^ Ina Steiner (January 24, 2010). "Seller's Choice Marketplace Ratings: eBay". Auctionbytes.com. Retrieved June 27, 2010. {{cite web}}: Cite has empty unknown parameter: |dateformat= (help)
  117. ^ "eBay for Charity". Pages.ebay.co.uk. Retrieved February 25, 2010.
  118. ^ "eBay Giving Works fee credits". Pages.ebay.com. Retrieved February 25, 2010.
  119. ^ "Welcome to eBay Giving Works". Ebaygivingworks.com. Retrieved November 1, 2011.
  120. ^ "UPDATE 1-Warren Buffett lunch sells for $2.63 mln on eBay". Reuters. June 11, 2010. Retrieved June 17, 2010.
  121. ^ "Cost to lunch with Warren Buffett: $3.5 million". AP. June 9, 2012. Retrieved July 29, 2014.
  122. ^ "eBay Update: High Bidder on Reid Letter Will Own Historic Document". Rushlimbaugh.com. October 16, 2007. Retrieved March 24, 2009.
  123. ^ Strom, Stephanie (October 20, 2007). "Critical Letter to Limbaugh Fetches $2 Million". The New York Times. Retrieved May 1, 2010.
  124. ^ pjcdn2005 (February 8, 2013). "Re: eBay Global shipping program". eBay Seller Central subforum. Post 13. Retrieved May 1, 2013.{{cite web}}: CS1 maint: numeric names: authors list (link)
  125. ^ "EBay 'pays £1.2m in UK tax' on sales of £800m". BBC News. October 21, 2012. Retrieved January 4, 2014.
  126. ^ "EBay customers must reset passwords after major hack". CNN Money. Retrieved May 21, 2014.
  127. ^ "EBay urging users to change passwords after breach". USA Today. May 21, 2014. Retrieved May 21, 2014.
  128. ^ "EBay asks 145 million users to change passwords after cyber attack". Reuters. May 21, 2014. Retrieved May 21, 2014.
  129. ^ "eBay Suffers Massive Security Breach, All Users Must Change Their Passwords". Forbes. May 21, 2014. Retrieved May 21, 2014.
Wikimedia Commons has media related to eBay.
  • Official website
  • Business data for eBay Inc:
Retrieved from "https://en.wikipedia.org/w/index.php?title=EBay&oldid=631726804"