Workplace from Facebook

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Workplace from Facebook
Workplace from Facebook logo.svg
Developer(s)Facebook
TypeCollaborative software
Websitewww.workplace.com

Workplace – marketed as Workplace from Facebook and formerly Workplace by Facebook – is an online collaborative software developed by Facebook, Inc. It facilitates online groupwork, instant messaging, video conferencing, and news sharing.

History[edit]

Workplace was first announced on January 14, 2015.[1] It launched in beta as Facebook at Work before officially launching in October 2016.[2][better source needed] Free accounts were discontinued in February 2021.

Workplace and Facebook[edit]

While Workplace accounts are set up and run separately[3] from Facebook accounts, Workplace uses much of the underlying technology that powers Facebook.

Data Centers: Workplace data is stored across 12 Facebook-owned data centers.[4]

AI: Workplace benefits from Facebook's AI research.[5][6] Workplace uses machine learning to sort the most relevant information in the news feed and make intelligent recommendations while 'downranking' less valuable information.[7]

Safety Check for Workplace: In October 2018, Workplace announced the launch[8] of Safety Check. Originally developed by Facebook engineers after the 2011 Japanese tsunami, Safety Check for Facebook is a way to let friends and family know you’re safe in a crisis, and check on others in the affected area. With Safety Check for Workplace, organizations can identify employees who may be affected by a crisis, send multiple modes of notification, and monitor responses. Safety Check was the most-requested feature from Workplace customers and has been activated by Delta Air Lines (during Hurricane Florence and the Hokkaido earthquake).

Reception[edit]

Workplace has an aggregated rating of 4 stars from 1,379 reviews on G2,[9] and an aggregated rating of 4 stars from 103 reviews on Gartner PeerInsights.[10] It has been praised as a tool for internal communication[11] and collaboration, but critics have noted that it lacks some project management functionality.[12]

Customers[edit]

Workplace is used by over 30,000 organizations. As of March 2020, there are 5 million paying users,[13] but the total number of users, both paid and unpaid, hasn't been disclosed.

Workplace for Good[edit]

Workplace for Good was launched in June 2018 to provide a free version of Workplace for registered non-profits and staff of educational institutions.

Integrations[edit]

Integrations are available with popular SaaS tools like Jira, Sharepoint, ServiceNow, Adobe Sign, SurveyMonkey, Google Drive, Zoom and Dropbox.[14]

References[edit]

  1. ^ Alba, Davey (Jan 14, 2015). "'Facebook at Work' Launches So You Can Never Not Be on Facebook". Retrieved Jul 25, 2019 – via www.wired.com.
  2. ^ "RBS becomes first bank in the world to launch Facebook At Work". www.rbs.com. Retrieved Jul 25, 2019.
  3. ^ "How do I unlink my personal and work accounts? | Workplace Help Center | Facebook". www.facebook.com. Retrieved Jul 25, 2019.
  4. ^ "Facebook Accelerates its Data Center Expansion". Mar 19, 2018. Retrieved Jul 25, 2019.
  5. ^ Levy, Steven (Feb 23, 2017). "Inside Facebook's AI Machine | Backchannel". Retrieved Jul 25, 2019 – via www.wired.com.
  6. ^ Shead, Sam. "Facebook Plans To Double Size Of AI Research Unit By 2020". Forbes. Retrieved Jul 25, 2019.
  7. ^ "How using AI is making work more meaningful – Workplace Stories". 2018-12-18. Archived from the original on 2018-12-18. Retrieved 2020-07-31.
  8. ^ [1]
  9. ^ "Workplace by Facebook Reviews 2019: Details, Pricing, & Features". G2. Retrieved November 11, 2019.
  10. ^ Inc, Gartner. "Workplace by Facebook Enterprise IT Software Reviews | Gartner Peer Insights". Gartner. Retrieved Jul 25, 2019.
  11. ^ "Workplace by Facebook". PCMag UK. Dec 12, 2017. Retrieved Jul 25, 2019.
  12. ^ "Our Agency Tried Workplace by Facebook and Here's How it Went". Approach Marketing. Retrieved Jul 25, 2019.
  13. ^ Dignan, Larry. "Workplace by Facebook passes 5 million paid users, launches Workplace Rooms, video conferencing enhancements". ZDNet. Retrieved 2020-07-18.
  14. ^ "16 Best Time Management Apps to Skyrocket Productivity in 2019". Biz 3.0. 2019-06-02. Retrieved 2019-07-30.

External links[edit]