||This article appears to be written like an advertisement. (August 2010)|
|Type||Subsidiary of Virgin Media|
|Founded||2001 (as Omne Communications)|
|Headquarters||Morecambe, United Kingdom
Irvine, United Kingdom
|Key people||Graham Clare – general manager|
Smallworld Fibre (previously Smallworld Cable, Wightcable North and OMNE) is a British telecommunications company based in Irvine, North Ayrshire. The coverage area is Irvine, Dreghorn, Troon and Kilmarnock in the west of Scotland, and Carlisle, Lancaster and Morecambe in the north-west of England, serving over 40,000 homes.
Smallworld provides broadband, telephone and digital television services to residential customers.
The company was founded in the summer of 2001 as Omne Communications by former employees of BT and NTL. Their television service launched in December after being granted a local delivery service licence by the ITC.
In May 2002, Omne Communications entered administration. On 1 February 2003, it was announced CLS Holdings, owners of WightCable, had acquired a 76% stake in the company for £4.1 million, saving it from closure. The company was rebranded later that year from Omne to WightCable North.
In December 2009, Smallworld Media rebranded itself as Smallworld Cable and introduced a new logo. On 18 December 2009, Smallworld announced that they had completed core network upgrades and planned to roll out faster 50Mbit/s DOCSIS 3.0 broadband across its cable network. The company also confirmed they had connected the town of Dreghorn to their network, increasing their customer base by around 1,200 homes.
In early 2013, Smallworld Cable changed its name to Smallworld Fibre.
Products and services
As a "triple play" cable provider with its own network, Smallworld Fibre provides cable TV, broadband and fixed line telephone services.
Smallworld provides 3 tiers of service (as of Dec 2013) of 25Mbit/s, 50Mbit/s and 100MBit/s download speeds. These speeds are only available to customers within their cable network footprint and ADSL broadband services are available for customers who want service outwith their cable network. Wireless home network kits are available to customers for an additional fee if required. Standard installation tends to be free of charge when broadband is taken as part of a bundle with other products. Smallworld advertise their broadband as a fibre-optic network but they utilise a hybrid fibre-coaxial network to distribute service to customers, similar to the topology of fellow UK provider Virgin Media.
Smallworld ran a "speedometer" on its website that gave a "live" view of the average network speed on the cable network they provide but not the internet speed. As of 21 December 2009 this speed stood at 24.4Mbit/s (out of 25Mbit/s). As of March 2010 they no longer run a speed test on their own site, though they gave a server for speed testing on speediest.net
The upload speeds are 200kbit/s for the 2Mbit/s, 350kbit/s for the 10Mbit/s and 512kbit/s for the 25Mbit/s, 1.5Mbit/s for the 50Mbit/s.
Smallworld provides a digital TV service over its cable TV network and provides over 120 channels including all local terrestrial services and subscription services, like Sky Sports and Sky Movies. Multiroom services are available for an additional fee on top of the main TV subscription.
Smallworld uses set-top boxes manufactured by Kaon Media for its standard definition TV service. In 2011 Smallworld began to offer a PVR service, with a Topfield manufactured set top box which has HD capabilities. There is also a higher capacity 1TB model available.
Fixed line phone services are available within the Smallworld Fibre network with features such as caller ID, call forwarding and voicemail available. Smallworld offers free local calls to its cable phone customers and its local area covers Scotland, Northern Ireland and "a large section of Northern England". Also as of April[year needed] Smallworld Fibre offers free weekend calls to 01, 02, 03 and 0870 numbers free with phone rental.
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