Papa John's Pizza
|Type||Public (NASDAQ: PZZA)|
|Industry||Pizza, Pizza Delivery|
|Founded||October 2, 1984|
|Headquarters||Louisville, Kentucky, U.S.A.|
|Key people||John Schnatter, Founder & CEO
Tony Thompson, President & COO
|Revenue||US$ 1.342,653 billion (December 30, 2012)|
|Operating income||US$ 99.807 million (December 30, 2012)|
|Net income||US$ 61.660 million (December 30, 2012)|
|Total assets||US$ 438.408 million (December 30, 2012)|
|Total equity||US$ 181.514 million (December 30, 2012)|
|Employees||100,000 (December 30, 2012)|
Papa John's Pizza is the third largest take-out and delivery pizza restaurant chain in the United States behind Pizza Hut and Domino's Pizza, according to Pizza Today magazine with headquarters in Jeffersontown, Kentucky, near Louisville. Its slogan is "Better Ingredients. Better Pizza. Papa John's."
Internationally, there are over 4,000 Papa John's establishments, including over 3,200 in the U.S. and the remainder spread among 32 other countries. In September 2012, Papa John's Pizza opened its 4,000th restaurant, in New Hyde Park, NY. The company celebrated the event by giving away 4,000 free pizzas to customers throughout New York City.
The Papa John's restaurant franchise was founded in 1984 when "Papa" John Schnatter knocked out a broom closet in the back of his father's tavern. He sold his 1972 Camaro to purchase $1,600 worth of used pizza equipment and began selling pizzas to the tavern's customers out of the converted closet. His pizzas proved so popular that one year later he was able to move into an adjoining space. Papa John's is now the third largest take-out and delivery pizza restaurant chain in the United States.
In 1997, Pizza Hut filed suit against Papa John's based on a series of advertisements that compared the ingredients of Papa John's and its competitors. At trial, the court agreed with Pizza Hut's argument that Papa John's slogan did not constitute statements of literal fact – that "fresher ingredients" do not necessarily account for a "better" pizza; this ruling was overturned in 2000 when Papa John's appealed the decision. Although the jury's decision on the misleading advertising was upheld, the appeals court determined that Pizza Hut failed to prove, under the requirements of the Lanham Act, that the misleading advertising and puffery had a material effect on consumers' purchasing decisions.
"We conclude that (1) the slogan, standing alone, is not an objectionable statement of fact upon which the consumers would be justified in relying, and thus not actionable under section 43(a); and (2) while the slogan, when utilized in connection with some of the post-May 1997 comparative advertising – specifically, the sauce, dough and stuff campaigns – conveyed objectionable and misleading facts, Pizza Hut has failed to adduce any evidence demonstrating that the facts conveyed by the slogan were material to the purchasing decisions of the consumers to which the slogan was directed."
In 2012, the company was the subject of a class action lawsuit for allegedly sending over 500,000 unwanted text messages to customers. The suit sought over $250 million in damages, though the company settled to pay $16.5M, awarding members of the class up to $50 in damages, and a free, large, one-topping pizza.
Papa John's primarily takes carryout and delivery orders, although some stores have tables and chairs for dining in.
Franchise stores owners pay a royalty fee 5% of net sales to Papa John's International, and up to 7% of net sales on advertising efforts. Corporate operations looks over franchisees to ensure brand consistency.
As of January 2008[update], there were over 3,330 Papa John's restaurants operating in all 50 U.S. states and in 30 other countries. Papa John's International is a publicly traded company, with 30% of shares owned by John Schnatter.
In January 2002, Papa John's became the first national pizza chain to make online ordering available to all of its U.S. customers. Most other national chains subsequently added online ordering to their services.On July 10, 2004, Papa John's controlled an estimated 6.6 percent of the market, according to Technomic.
On March 30, 2006, Six Flags announced that its parks' pizza would exclusively be from Papa John's. In turn, Six Flags received an annual sponsorship and promotional opportunities from Papa John's. Papa John's is also the official pizza supplier of the Olympic Speedskating Oval in Calgary, Alberta, Canada.
On November 16, 2006, Papa John's signed with ESPN Regional Television to become the title sponsor of the annual PapaJohns.com Bowl, a college post-season football bowl game in Birmingham, Alabama.
Papa John's is credited with developing an advanced dynamic resource control infrastructure in the fast food industry. Sources within the company have stated the centralized network is modeled after NORAD's Cheyenne Mountain Operations Center. As of January 2007[update], all Papa John's retail locations were linked via fiber optic cables to national headquarters. Real-time updates are made at the company's Louisville national inventory control center, where operations research experts (many recruited from the 2002 layoffs at Enron) allocate delivery persons and pizza ingredients to areas experiencing surges in pizza demand.
Papa John's received negative media attention in May 2008 when a Washington, D.C. franchise distributed t-shirts making fun of Cleveland Cavaliers star player LeBron James at a playoff game against the Washington Wizards. Photographs of the shirts quickly spread from the Internet to Cleveland television. Increasing awareness of the controversy prompted an apology from the Papa John's national headquarters on May 5. To apologize, Papa John's offered large single-topping pizzas for 23 cents (matching James' jersey number) at all locations in Greater Cleveland and throughout northern Ohio. The chain sold over 172,000 pizzas at 23 cents a piece, with customers waiting in lines outside of some stores for as long as three hours.
Papa John's also received negative media attention on January 6, 2012, when an employee typed the racial slur "lady chinky eyes" on a receipt issued to an Asian American customer at a restaurant in New York City. The employee was fired and the company issued a formal apology. A manager at the restaurant where the incident occurred who would identify himself only as Jerome told the New York Post that the cashier, a teenager, did not intend to offend, saying, "It’s a busy place, and it was a way to identify her and her order. You know, we do stuff like that sometimes. We’ll write 'the lady with the blue eyes' or 'the guy in the green shirt.' I think the lady (chinky eyes) put it out there just to get some attention, some people like that type of attention."
Papa John's CEO John Schnatter stated that his business' costs would increase due to the additional expenses associated with the implementation of the Affordable Care Act, and that franchisees would pass those expenses on to the consumer.
Other trade names
Papa John's operated under the company name "Papiano's" in East Lansing, Michigan, because a pre-existing local chain of pizza restaurants in this area already laid claim to the name "Papa John's" before the major chain was formed. The location closed in 2008 and reopened as another pizzeria.
Papa John's has operated in the United Kingdom since 2001. In March 2013 the company had 215 shops in the UK with plans for between 400 and 500 within 5 years.
Papa John's has operated in Cyprus since 2006. Currently is operating with 9 shops in all major cities.
All the Papa John's restaurants in Portugal are now closed or have changed names. Some of these locations still serve pizza, though the master-franchise Rest-Smart filed for bankruptcy.
- Papa John's Cardinal Stadium, a football stadium on the campus of the University of Louisville bearing the company's name via a naming rights agreement
- PapaJohns.com Bowl, a college football bowl game played at Legion Field in Birmingham, Alabama in January. (Papa John's did not exercise its option to renew sponsorship in 2010.)
- "Papa John's International Annual Report 2012". Papa John's International, Inc. Retrieved 2 August 2013.
- "2013 Top 100 Pizza Companies". Retrieved 7 November 2013.
- "Jeffersontown to dedicate new bike and walking path Saturday." The Courier-Journal. November 7, 2007. C7. Retrieved on December 6, 2012. "Papa John's office is in Jeffersontown,"
- "Papa's Specialty Pizza Challenge." Papa John's Pizza. Retrieved on December 6, 2012. "Papa John's International Inc., 2002 Papa John's Blvd, Louisville, KY 40299."
- "2010 CENSUS – CENSUS BLOCK MAP (INDEX): Jeffersontown city, KY 1." U.S. Census Bureau. Retrieved on December 7, 2012.
- "Papa John's Celebrates Opening of 4,000th Restaurant Worldwide". Retrieved 16 September 2012.
- "The Papa John's Story". Papa John's (GB) Ltd. Retrieved 2 August 2013.
- "Entrepreneur.com – Franchise Information". Retrieved 16 September 2012.
- Pizza Hut, Inc. v. Papa John’s Int’l, Inc., 227 F.3d 489, 495 (5th Cir. 2000).
- U.S. Franchising Opportunities – Requirements & Fees – Papa John's Pizza
- "USA: Papa John's first pizza chain to offer nationwide online ordering". Retrieved 2007-02-18.
- "Domino's Prepares to Go Public as Pizza Chains Are Challenged".
- "Technical Analysis of Papa John's Inventory Control". Retrieved 2007-01-10.
- "The Fall of Enron and Effects on other American Corporations". Retrieved 2007-01-10.
- "Broncos' Peyton Manning to Own 21 Papa John's Pizza Franchises". 2012-10-27. Retrieved 2012-10-29.
- "Papa John’s announces Football League sponsorship". The Football League. 15 July 2013. Retrieved 2 August 2013.
- Sogoodblog.com, May 3, 2008.
- Eick, Jon. How Papa John's averted a WOM disaster, iMedia Connection, May 28, 2008.
- Papa John's Serves up 23 Cent Pizzas
- Mandell, Nina (January 7, 2012). "Papa John's customer: Pizza joint called me 'lady chinky eyes'". Daily News.
- Papa John’s employee fired for racial slur on receipt from Yahoo 10 January 2012
- "Papa John’s Fires Employee For Using Racial Slur To ID Korean Woman On Receipt".
- Tau, Byron (August 7, 2012). "Papa John's: 'Obamacare' will raise pizza prices". Politico. Retrieved 14 August 2012.
- Kanan, Jeff (2008-11-06). "Popula Wis. pizza chain expants to E.L.". The State News. Retrieved 2009-03-16.
- Wilson, Amy (2010-08-29). "Papa-Johns after slice of Domino's pizza action.". The Telegraph. Retrieved 2011-04-05.
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