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Traded as NYSEG
Industry IT, Business Process Outsourcing
Founded 1997
Key people
N. V. Tyagarajan (President and CEO)
Revenue Increase $ 2.28 billion (2014)
Number of employees
68,000+ (2014)

Genpact Limited is a multinational business process outsourcing and information technology services company, domiciled in Bermuda with executive headquarters in New York. The company reported net revenues of $2.1 billion (2013)[1] with more than 65,000 employees (2014), and clients from 25 countries. [2][3]

Its current clients include more than 100 of the Fortune Global 500. N. V. Tyagarajan,[4] president and CEO of Genpact, has led the company since his appointment in June 2011.[5] Genpact was established in 1997 as a business unit within General Electric. In January 2005, it became an independent company and in August 2007 a publicly traded company (NYSE: G).[6]


Genpact began in 1997 as a business unit within GE. Its charter was to provide business process services to GE's businesses, with the goal of enabling outstanding efficiencies. During the eight years that followed, Genpact began to manage a wide range of processes across GE's financial services and manufacturing businesses.

In January 2005, Genpact became an independent company and began to serve clients outside of GE. The company name, Genpact, is designed to convey the business impact it generates for its clients. In August 2007, Genpact was listed on the NYSE under the symbol 'G'. Since then the company has grown from 32,000 employees and revenue of US$823 million, to 65,000+ employees and revenues of US$2.1 billion (2013).

Bain Capital became the firm's largest shareholder in November 2012.

Executive leadership[edit]

On June 17, 2011, NV “Tiger” Tyagarajan[7] became the president and chief executive officer (CEO) of Genpact and was appointed to the Board of Directors.[5] He previously served as chief operating officer of Genpact. He succeeded Pramod Bhasin, who stepped down as CEO and member of the board and became non-executive vice chairman of the company.[8]

Tyagarajan was previously CEO of Genpact from 1999 to 2002, when he led the business through a critical growth phase as a subsidiary of GE.[9] When Genpact became an independent company, he rejoined Genpact from GE Capital U.S. as executive vice president of sales and business development from 2005 to 2009. Thereafter, he took on the role of Genpact’s chief operating officer.


  1. ^ "Genpact Reports Results for 2013 Full Year and Fourth Quarter". 6 February 2014. Retrieved 13 August 2014. 
  2. ^ Genpact set to buy Triumph Engg - The Hindu
  3. ^ Genpact eyes Syntel acquisition - The Times of India
  4. ^ "Wall Street Journal - CEO Council". The Wall Street Journal. 2013. Retrieved 13 August 2014. 
  5. ^ a b "NV "Tiger" Tyagarajan to Succeed Pramod Bhasin as CEO of Genpact". Bloomberg. 16 May 2011. Retrieved 6 August 2014. 
  6. ^ "Genpact: Generating Intelligent Business Impact". Industry Report Online. 2014. Retrieved 13 August 2014. 
  7. ^ "Tiger Tyagarajan of Genpact: If You’re Curious, You Hold the Keys". The New York Times. 12 July 2014. Retrieved 6 August 2014. 
  8. ^ "Pramod Bhasin to step down as Genpact CEO, NV Tyagarajan to take over". The Economic Times. 17 May 2011. Retrieved 6 August 2014. 
  9. ^ "NV "Tiger" Tyagarajan". The Wall Street Journal - CEO Council. 2013. Retrieved 6 August 2014. 

External links[edit]