Mobico Group

This article is about the National Express Group; for information on the member of the group which trades under the National Express brand, see National Express article.

National Express Group plc

Company type	Public (LSE: NEX)
Industry	Public Transport
Founded	1972 (National Express Branding) 1992 as National Express Group plc
Headquarters	London, England, UK
Area served	British Isles, Spain and North America
Key people	Richard Bowker CBE, CEO David Ross, Chairman
Products	Bus, Train and Tram Services
Number of employees	over 40,000
Website	nationalexpressgroup.com Corporate Site nationalexpress.com Consumer Portal

National Express Group plc (LSE: NEX) is a UK-based transport group that operates airport, bus and rail services in the UK, the US and Canada, Australia, Spain, Portugal and Morocco and long-distance coach routes across Europe. It is listed on the London Stock Exchange and is a constituent of the FTSE 250 Index.

History

The National Express brand was created in 1972 by the state-owned National Bus Company (NBC) to bring together the express bus and coach services operated by the bus operating companies within the NBC group. The National Express network was largely a branding and management exercise, with services continuing to be operated by the individual companies.

With the privatisation of the NBC in the 1980s, National Express was subject to a management buy-out in 1988. In 1992, National Express Group PLC was floated on the London Stock Exchange with a remit to acquire new businesses in the passenger transport market.

Acquisitions

• In 1993 the group acquired Eurolines and East Midlands Airport, although the latter has since been sold.

• In 1995, West Midlands Travel, the formerly municipally-owned bus network of Birmingham and the West Midlands, was acquired and renamed Travel West Midlands in September 1996. This began the brand family of Travel ... local bus operations. Since then Travel Coventry has been spun out of Travel West Midlands, and Travel Dundee and Travel London have been acquired.

File:MML logo.gif

• In 1996 the group acquired its first UK rail franchises, Gatwick Express and Midland Mainline. Since then seven further franchises have been added, and rail services now account for the largest portion of the group's activity.

• In 2005 National Express agreed to buy most of operations of privately owned Spanish transport operator Alsa, which operates bus and coach services in Spain, Portugal and Morocco, and long-distance coach services to other parts of Europe. Alsa's operations in South America and China were retained by the previous owners. [1]

Also in mid 2005, the group bought the London buses arm of Tellings Golden Miller and branded it Travel London. This included a number of services in South West London and Surrey.

The group has also moved into operations outside the UK. At one time it had extensive bus, rail and tram operations in Australia, but with the collapse of the group there, all operations were either sold off or had control returned to the State Government (see 'Services formerly operated'). Only one bus operator was retained, Westbus in Australia. It led to a strange situation developing, as Westbus at the time of acquisition owned a subsidiary operation in London, called Westbus in Australia that still operates and is managed from Sydney.

December 2007 restructuring

The new national express group common identity

On 11 November 2007, National Express Group announced plans to re-brand their constituent companies under a new unified National Express identity. This is intended to achieve greater recognition for all the group companies, to coincide with recent rail acquisitions and after current rail operations had improved in reliability to warrant association with the established express coach image. It also coincides with appointment a group director for all UK operations and head office relocations, bringing all operations under a single strategic managament structure. Day to day management remains within individual companies.

The new branding consists of changing the National Express name into lower case, with a more rounded typeface, in addition to a grey 'graphic device', consisting of diagonal parallel lines with round ends, meant to symbolise 'connections' and the group philosophy of punctuality. The overall scheme retains the red and blue lettering on a white background. Some companies will have an additional descriptor after the national express name, such as East Coast or East Anglia.

On 9 December 2007 the new branding was launched on the new railway franchise National Express East Coast, formerly GNER In December the branding has also started to be applied to the National Express coach fleet. The branding application to local bus companies is still being reviewed, which requires consideration of on bus advertising and local branding.

Finances

In the year ended 31 December 2004 the group's turnover was £2,560.2 million. Profits were £63.1 million before tax and £40.8 million after tax.

Operating Companies

A National Express Coach

Bus and Coach Services

As of April 2006, the bus and coach services operated by the group are:

• AirLinks (contract bus operation at UK airports)
• ATC (transit and paratransit bus operation in the US)
• Dot2dot (airport transfers) - Previously Hotelink
• Durham School Services (school bus operation in the US)
• Eurolines (express coach services between the UK and other European countries)
• National Express (long distance express and airport coach services in the UK)
• Stock Transportation (school bus operation in Canada)
• Travel Coventry (bus operation in and around Coventry, UK - A subsidy of Travel West Midlands)
• Travel Dundee (bus operation in and around Dundee, Scotland, UK)
  • Travel Grayhound (coach arm of Travel Dundee)
• Travel London (bus operation under contract to London Buses in London, UK)
• Travel Surrey (bus operation under contract to London Buses in London, UK - A subsidy of Travel London)
• Travel West Midlands (Major bus operations in Birmingham and the West Midlands, UK)

Light Rail Services

• Travel Midland Metro (Midland Metro light rail system in the West Midlands, UK)

Rail services

Mk 3B DVT 82119 in 'one' livery at Norwich station.

• c2c (passenger rail operation in the UK)
• Gatwick Express (passenger rail operation in the UK) franchise will transfer to Southern in June 2008
• Stansted Express
• Maintrain (train maintenance in the UK)
• National Express East Coast (passenger rail operation in the UK)
• 'one' (passenger rail operation in the UK, to be rebranded as National Express East Anglia during February 2008)

Airports

The only airport operated and maintained by the group is Stewart International Airport, in New Windsor, New York, US. On September 29, 2006, it announced it was selling its rights to Stewart, seven years into a 99-year lease that marked the first attempted privatization of a U.S. passenger airport.

Former Businesses/Services

Rail franchises previously operated by the group include:

• ScotRail (until October 2004, now operated by First Group as First ScotRail.)
• Wales and Borders (until December 2003, now operated by Arriva as Arriva Trains Wales.)
• Central Trains (until November 2007, now split between London Midland, East Midlands Trains and CrossCountry.)
• Midland Mainline (until November 2007, now operated by Stagecoach as East Midlands Trains, which now includes the eastern side of Central Trains.)
• Silverlink (until November 2007, now operated by Govia, as part of London Midland.)
• WAGN (until April 2006, now operated by First Group as part of First Capital Connect)
• Wessex Trains (until April 2006, now operated by First Group as part of First Great Western)
• M>Train & M>Tram (handed back to the Victorian State Government after collapse of the group in Australia; M>Train was passed on to Connex, and M>Tram to Yarra Trams).
• V/Line Passenger (handed back to the Victorian State Government after collapse of the group in Australia).

Airports also operated include: East Midlands & Bournemouth

Australian bus companies previously operated by the group include:

• Westbus, Glenorie, and Hillsbus in Sydney sold to ComfortDelgro-Cabcharge Group
• National Bus Company, Melbourne, sold to Ventura Bus Lines
• National Bus Company, Brisbane, sold to Connex.

External links

• Media related to National Express Group at Wikimedia Commons
• National Express Group
• History of the National Express Group