ICICI Bank

From Wikipedia, the free encyclopedia
Jump to: navigation, search
ICICI Bank Limited
Type Public company
Traded as
Industry Banking, Financial services
Founded 1994 (1994)
Headquarters Vadodara, India
Area served Worldwide
Key people K. V. Kamath (Chairman)
Ms.Chanda Kochhar (MD & CEO)
Products Credit cards, Consumer banking, corporate banking, finance and insurance, investment banking, mortgage loans, private banking, wealth management
Revenue Increase US$ 13.52 billion (2012)[1]
Operating income Increase US$ 02.12 billion (2012)[1]
Profit Increase US$ 01.60 billion (2012)[1]
Total assets Decrease US$98.99 billion (2012)[1]
Total equity Increase US$12.62 billion (2012)[1]
Employees 81,254 (2012)[1]
Website www.icicibank.com

ICICI Bank is an Indian multinational banking and financial services company headquartered in Vadodara. As of 2014 it is the second largest bank in India in terms of assets and market capitalization. It offers a wide range of banking products and financial services for corporate and retail customers through a variety of delivery channels and specialized subsidiaries in the areas of investment banking, life, non-life insurance, venture capital and asset management. The Bank has a network of 3,800 branches and 11,162[2][3] ATMs in India, and has a presence in 19 countries.[4][5]

ICICI Bank is one of the Big Four banks of India, along with State Bank of India, Punjab National Bank and Bank of Baroda. The bank has subsidiaries in the United Kingdom, Russia, and Canada; branches in United States, Singapore, Bahrain, Hong Kong, Sri Lanka, Qatar and Dubai International Finance Centre; and representative offices in United Arab Emirates, China, South Africa, Bangladesh, Thailand, Malaysia and Indonesia. The company's UK subsidiary has also established branches in Belgium and Germany.[6]

In March 2013, Operation Red Spider showed high-ranking officials and some employees of ICICI Bank involved in money laundering. After a government inquiry, ICICI Bank suspended 18 employees and faced penalties from the Reserve Bank of India in relation to the activity.[7][8][9][10][11]

History[edit]

ICICI's branch located in Knightsbridge, London.

ICICI Bank was established by the Industrial Credit and Investment Corporation of India (ICICI), an Indian financial institution, as a wholly owned subsidiary in 1994. The parent company was formed in 1955 as a joint-venture of the World Bank, India's public-sector banks and public-sector insurance companies to provide project financing to Indian industry.[12][13] The bank was initially known as the Industrial Credit and Investment Corporation of India Bank, before it changed its name to the abbreviated ICICI Bank. The parent company was later merged with the bank.

ICICI Bank launched internet banking operations in 1998.[14]

ICICI's shareholding in ICICI Bank was reduced to 46 percent, through a public offering of shares in India in 1998, followed by an equity offering in the form of American Depositary Receipts on the NYSE in 2000. ICICI Bank acquired the Bank of Madura Limited in an all-stock deal in 2001 and sold additional stakes to institutional investors during 2001-02.

In the 1990s, ICICI transformed its business from a development financial institution offering only project finance to a diversified financial services group, offering a wide variety of products and services, both directly and through a number of subsidiaries and affiliates like ICICI Bank. In 1999, ICICI become the first Indian company and the first bank or financial institution from non-Japan Asia to be listed on the NYSE.[15]

In 2000, ICICI Bank became the first Indian bank to list on the New York Stock Exchange with its five million American depository shares issue generating a demand book 13 times the offer size.

In October 2001, the Boards of Directors of ICICI and ICICI Bank approved the merger of ICICI and two of its wholly owned retail finance subsidiaries, ICICI Personal Financial Services Limited and ICICI Capital Services Limited, with ICICI Bank. The merger was approved by shareholders of ICICI and ICICI Bank in January 2002, by the High Court of Gujarat at Ahmedabad in March 2002 and by the High Court of Judicature at Mumbai and the Reserve Bank of India in April 2002.[16]

In 2008, following the 2008 financial crisis, customers rushed to ICICI ATMs and branches in some locations due to rumours of adverse financial position of ICICI Bank. The Reserve Bank of India issued a clarification on the financial strength of ICICI Bank to dispel the rumours.[17]

Acquisitions[edit]

  • 1996: SCICI Ltd. A diversified financial institution with headquarters in Mumbai
  • 1997: ITC Classic Finance. Incorporated in 1986, ITC Classic was a non-bank financial firm that engaged in hire, purchase, and leasing operations. At the time of being acquired, ITC Classic had eight offices, 26 outlets, and 700 brokers.
  • 1998: Anagram Finance. Anagram had built up a network of some 50 branches in Gujarat, Rajasthan, and Maharashtra that were primarily engaged in retail financing of cars and trucks. It also had some 250,000 depositors.
  • 2001: Bank of Madurai
  • 2002: The Darjeeling and Shimla branches of Grindlays Bank
  • 2005: Investitsionno-Kreditny Bank (IKB), a Russian bank
  • 2007: Sangli Bank. Sangli Bank was a private sector unlisted bank, founded in 1916, and 30% owned by the Bahte family. Its headquarters were in Sangli in Maharashtra, and it had 198 branches. It had 158 in Maharashtra and 31 in Karnataka, and others in Gujarat, Andhra Pradesh, Tamil Nadu, Goa, and Delhi. Its branches were relatively evenly split between metropolitan areas and rural or semi-urban areas.
  • 2010: The Bank of Rajasthan (BOR) was acquired by the ICICI Bank in 2010 for INR 30 billion. RBI was critical of BOR's promoters not reducing their holdings in the company. BOR has since been merged with ICICI Bank.

ICICIs role in Indian financial infrastructure[edit]

The bank has contributed to the set up of a number of Indian institutions to establish financial infrastructure in the country over the years;

  • National Stock Exchange - The National Stock Exchange was promoted by India's leading financial institutions (including ICICI Ltd.) in 1992 on behalf of the Government of India with the objective of establishing a nationwide trading facility for equities, debt instruments and hybrids, by ensuring equal access to investors all over the country through an appropriate communication network.[18]
  • Credit Rating Information Services of India Limited (CRISIL) - In 1987, ICICI Ltd along with UTI set up CRISIL as India's first professional credit rating agency. CRISIL offers a comprehensive range of integrated products and service offerings which include credit ratings, capital market information, industry analysis and detailed reports.[19]
  • Financial Innovation Network and Operations Pvt Ltd. - ICICI Bank has facilitated setting up of "FINO Cross Link to Case Link Study" in 2006, as a company that would provide technology solutions and services to reach the underserved and underbanked population of the country. Using cutting edge technologies like smart cards, biometrics and a basket of support services, FINO enables financial institutions to conceptualise, develop and operationalise projects to support sector initiatives in microfinance and livelihoods.[21]
  • Entrepreneurship Development Institute of India - Entrepreneurship Development Institute of India (EDII), an autonomous body and not-for-profit society, was set up in 1983, by the erstwhile apex financial institutions like IDBI, ICICI, IFCI and SBI with the support of the Government of Gujarat as a national resource organisation committed to entrepreneurship development, education, training and research.[22]
  • North Eastern Development Finance Corporation - North Eastern Development Finance Corporation (NEDFI) was promoted by national level financial institutions like ICICI Ltd in 1995 at Guwahati, Assam for the development of industries, infrastructure, animal husbandry, agri-horticulture plantation, medicinal plants, sericulture, aquaculture, poultry and dairy in the North Eastern states of India. NEDFI is the premier financial and development institution for the North East region.[23]
  • Asset Reconstruction Company India Limited - Following the enactment of the Securitisation Act in 2002, ICICI Bank together with other institutions, set up Asset Reconstruction Company India Limited (ARCIL) in 2003, to create a facilitative environment for the resolution of distressed debt in India. ARCIL was established to acquire non-performing assets (NPAs) from financial institutions and banks with a view to enhance the management of these assets and help in the maximisation of recovery. This would relieve institutions and banks from the burden of pursuing NPAs, and allow them to focus on core banking activities.[24][25]
  • Credit Information Bureau of India Limited - ICICI Bank has also helped in setting up Credit Information Bureau of India Limited (CIBIL), India's first national credit bureau in 2000. CIBIL provides a repository of information (which contains the credit history of commercial and consumer borrowers) to its members in the form of credit information reports. The members of CIBIL include banks, financial institutions, state financial corporations, non-banking financial companies, housing finance companies and credit card companies.[26]
  • Institutional Investor Advisory Services India Limited (IiAS) - ICICI Bank has indirectly invested in Institutional Investor Advisory Services, through ICICI Prudential Life Insurance Company, in IiAS. IiAS is a voting advisory firm aka proxy firm, dedicated to providing participants in the Indian market with data, research and commentary. It provides recommendations on resolutions placed before shareholders of over 300 companies.

Products[edit]

Pockets by ICICI Bank[edit]

In September 2013, ICICI Bank launched a one of its kind app on Facebook 'Pockets by ICICI Bank' to enable customers to carry out a wide range of financial transactions on Facebook[27] Customers can access the ICICI Bank app[28] by logging into their Facebook account and then going to the official ICICI Bank Facebook page, and clicking on the tab for Pockets by ICICI Bank. The customer then registers online with their debit card number and PIN, and selecting a new four digit PIN for subsequent logins.[29] Through the app, customers can make payments to friends, recharge prepaid mobile and book movie tickets. One can also carry out non-financial transactions such as accessing a mini statement of their savings bank account, getting demat holding statements, opening fixed or recurring deposit, order a cheque book, stop a cheque payment, upgrade debit card, among others.[30]

Some of the key features of 'Pockets by ICICI Bank' are:

  • Split n share: It allows customers to split and track group expenses and share them with friends on Facebook. The app also gives the customer the option of sending messages to remind friends on pending payments.
  • Pay a friend: It allows customers to transfer funds to their friends without knowing their bank account details like account number, bank branch, branch IFSC code etc. Through this facility, customers can create electronic coupons that can be redeemed by their friends on the bank website icicibank.com[31]

MySavings Rewards[edit]

ICICI Bank has rolled-out the programme 'MySavings Rewards' from 1 September 2012, where reward points are offered to individual domestic customers for a variety of transactions done through the savings bank account. Reward points are offered automatically to customers for activating Internet banking, shopping online/ paying utility bills with Internet banking and auto-debit from savings account towards equated monthly installments for home/ auto/ personal loan/ recurring deposit. Customers are required to maintain a monthly average balance of INR 15,000 or more.[32]

iWish- the flexible recurring deposit[edit]

iWish is a flexible recurring deposit product launched by ICICI Bank for its savings account customers. Unlike a traditional recurring deposit, iWish allows customers to save varying amounts of money at any time of their choice. Customers can create several goals and track their progress on an online interface.[33]

ICICI Bank has developed this product in collaboration with Social Money.

Go Green Initiative[edit]

The Go Green Initiative is an organisation wide initiative that moves beyond moving people, processes and customers to cost effective automated channels to build awareness and consciousness of our environment, our nation and our society.[34]

Objective[edit]

ICICI Bank's Green initiative is to make healthy environment in the organisation i.e.; to create intrapersonal skills amongs the customer and understanding between employees of the organisation.

Broad objectives of the ICICI are:

  1. to assist in the creation, expansion and modernisation of private concerns;
  2. to encourage the participation of internal and external capital in the private concerns;
  3. to encourage private ownership of industrial investment.

Green products and services[edit]

Instabanking

It is the platform that brings together all alternate channels under one umbrella and gives customers the option of banking through Internet banking, i-Mobile banking, IVR Banking. .[34]

Vehicle Finance

Auto loans offer 50% waiver on processing fee on car models which uses alternate mode of energy. The models identified for the purpose are, Maruti's LPG version of Maruti 800, Omni and Versa, Hyundai's Santro Eco, Civic Hybrid of Honda, Reva electric cars, Tata Indica CNG and Mahindra Logan CNG versions.[34]

Carbon Footprint Calculator[edit]

Inputs include region, user input of the distance traveled in a particular medium of transport daily, electricity consumed per month and LPG cylinder/piped natural gas used per month. It calculates the net carbon footprint to create awareness and sensitize people about the environment. It also shows the world's and India's average carbon footprint.[35][36]

Subsidiaries[edit]

Domestic[edit]

  • ICICI Prudential Life Insurance Company Limited
  • ICICI Lombard General Insurance Company Limited
  • ICICI Prudential Asset Management Company Limited
  • ICICI Prudential Trust Limited
  • ICICI Securities Limited
  • ICICI Securities Primary Dealership Limited
  • ICICI Venture Funds Management Company Limited
  • ICICI Home Finance Company Limited
  • ICICI Investment Management Company Limited
  • ICICI Trusteeship Services Limited
  • ICICI Prudential Pension Funds Management Company Limited[37]

International[edit]

  • ICICI Bank UK PLC
  • ICICI Bank Canada
  • ICICI Bank Eurasia Limited Liability Company
  • ICICI Securities Holdings Inc.
  • ICICI Securities Inc.
  • ICICI International LImited

Awards[edit]

2004

  • Best Bank in India Award presented by Euromoney Magazine[38]

2007

  • ICICI Bank has been conferred the Euromoney Award 2007 for the Best Bank in the Asia-Pacific Region[39]
  • ICICI Bank wins the Excellence in Remittance Business award by The Asian Banker[40]

2009

  • ICICI Bank bags the "Best bank in SME financing (Private Sector)" at the Dun & Bradstreet Banking awards[41]

2011

  • ICICI Bank is the only Indian brand to figure in the BrandZ Top 100 Most Valuable Global Brands Report, second year in a row[42]

2012

  • Airtel, ICICI among 'top 100 global brands'[43]

2013

  • ICICI Bank has been adjudged winner at the Express IT Innovation Award under the Large Enterprise category[44]

Social responsibility programmes for elementary Education[edit]

  • Read to Lead Phase I: Read to Lead is an initiative of ICICI Bank to facilitate access to elementary education for underprivileged children in the age group of 3–14 years including girls and tribal children from the remote rural areas. The Read to Lead initiative supports partner NGOs to design and implement programmes that mobilise parent and community involvement in education, strengthen schools and enable children to enter and complete formal elementary education. Read to Lead has reached out to 100,000 children across 14 states of Andhra Pradesh, Bihar, Delhi, Gujarat, Haryana, Jharkhand, Karnataka, Maharashtra, Orissa, Rajasthan, Tamil Nadu, Tripura, Uttar Pradesh and West Bengal.[45]
  • Read to Lead Phase II: In Phase II of the Read to Lead programme, ICICI Bank has supported the establishment of 63 libraries that will reach out to approximately 7,200 children in the rural areas of Jagdalpur block of Bastar district in Chhattisgarh. The programme includes building libraries, sourcing books and conducting various interactive activities to make the library a dynamic centre for learning.[citation needed]

Controversies[edit]

Inhumane debt recovery methods[edit]

A few years after its rise to prominence in the banking sector, ICICI bank faced allegations on the recovery methods it used against loan payment defaulters. A number of cases were filed against the bank and its employees for using "brutal measures" to recover the money. Most of the allegations were that the bank was using goons to recover the credit card payments and that these "recovery agents" exhibited inappropriate and in some cases, inhuman behavior. Incidents were reported wherein the defaulters were put to "public shame" by the recovery agents.

The bank also faced allegations of inappropriate behavior in recovering its loans. These allegations started initially when the "recovery agents" and bank employees started threatening the defaulters. In some cases, notes written by the bank's employees asking the defaulters to "sell everything in the house including family members", were found. Such charges faced by the bank rose to a peak when suicide cases were reported wherein the suicide notes spoke of the Bank's recovery methods as the cause of the suicide. This led to a lot of legal battles and the bank paying huge compensations.[46][47][48]

Money laundering allegations[edit]

ICICI Bank was one of the leading Indian banks accused of blatant money laundering through violation of RBI guidelines in the famous CobraPost[49] sting operation which shook up Indian banking industry during April–May 2013.[50]

On 14 March 2013 the online magazine Cobrapost released video footage from Operation Red Spider showing high-ranking officials and some employees of ICICI Bank agreeing to convert black money into white, an act in violation of Money Laundering Control Act. The Government of India and Reserve Bank of India ordered an inquiry following the exposé. On 15 March 2013, ICICI Bank suspended 18 employees, pending inquiry.[7][8][9] On 11 April 2013 Deputy Governor of RBI, H R Khan reportedly told that the central bank is initiating action against ICICI Bank in connexion with allegations of money laundering.[10][11]

Credit rating[edit]

On account of the growing concerns over India's sovereign debt ratings, credit ratings agency Moody's lowered the ratings for ICICI Bank from Baa3 to Baa2 in May 2012.[51][52]

See also[edit]

References[edit]

  1. ^ a b c d e f "2011 ICICI Bank Ltd.". Yahoo. 
  2. ^ About Us | History. ICICI Bank.com. Retrieved on 6 December 2013.
  3. ^ "ICICI Bank inaugurates a new branch in Kolkata". Live Mint. Retrieved 12 December 2013. 
  4. ^ "About Us". ICICI.com. 
  5. ^ "Profile:ICICI Bank Ltd (IBN)". Reuters. Retrieved 9 October 2013. 
  6. ^ "ICICI UK opens branch in Frankfurt". Sify.com. 29 February 2008. Retrieved 30 July 2011. 
  7. ^ a b "Money laundering case: ICICI bank suspends 18 employees". zee news. 15 March 2013. Retrieved 16 March 2013. 
  8. ^ a b "Probes Begin as Top Indian Banks Are Embroiled in Sting Operation". Wharton School of the University of Pennsylvania. Retrieved 16 March 2013. 
  9. ^ a b Ronamai, Raymond (15 March 2013). "India's Private Banks Under Scanner: Is RBI to be Blamed for Money Laundering?". International Business Times. Retrieved 16 March 2013. 
  10. ^ a b PTI (12 April 2013). "Cobrapost expose: IRDA report likely next week". The Hindu (Chennai, India). Retrieved 18 April 2013. 
  11. ^ a b pti (11 April 2013). "Cobrapost expose: RBI initiating action against banks over money laundering allegations". DNA. Retrieved 18 April 2013. 
  12. ^ "NOS on ICICI". NOS org. 
  13. ^ "about ICICI". lloydstsb. 
  14. ^ http://www.mckinsey.com/clientservice/bto/pointofview/pdf/MoIT11_ICICInterview_F.pdf
  15. ^ "ICICI Bank _NYSE". Mondovisione. 
  16. ^ "ICICI_ICICI Bank merger". Business Standard. 
  17. ^ "ICICI Financial Rumours". Indian Express. 
  18. ^ http://www.nseindia.com/
  19. ^ "A global analytical company providing Ratings, Research, and Risk and Policy Advisory services". CRISIL. 30 June 2011. Retrieved 30 July 2011. 
  20. ^ "Commodity Market|Commodity Price|Futures|Trading|Bullion|Indian Commodity Exchange|Agri Commodity Price|Commodities". NCDEX. Retrieved 30 July 2011. 
  21. ^ "FINO". FINO. Retrieved 30 July 2011. 
  22. ^ "EDII". EDII. 
  23. ^ "North Eastern Development Finance Corporation Ltd". Nedfi.com. Retrieved 30 July 2011. 
  24. ^ "home". 203.115.117.202. 10 June 2010. Retrieved 30 July 2011. 
  25. ^ "international_scenario". 203.115.117.202. 2 December 2009. Retrieved 30 July 2011. 
  26. ^ "Welcome to CIBIL". Cibil.com. Retrieved 30 July 2011. 
  27. ^ "New app opens ICICI Bank counter on Facebook". The Hindu Business line. 24 September 2013. 
  28. ^ "ICICI Bank launches ‘Pockets by ICICI Bank’". ICICI Bank. 24 September 2013. 
  29. ^ "ICICI Bank launches Facebook app to tap mobile banking". ZD net. 25 October 2013. 
  30. ^ "ICICI Bank Launches Facebook Banking App Pockets". Medianama. 25 September 2013. 
  31. ^ "Pockets By ICICI Bank – A Safe And Social Way Of Banking Through Facebook. Needs To Be Mobile Optimized Though". Lighthouse Insights. 26 September 2013. 
  32. ^ "ICICI Bank to offer reward points to SB accountholders". The Hindu Business Line. 30 September 2012. 
  33. ^ "ICICI Bank launches online Flexible Recurring Deposit product "iWish"". India Infoline. 5 December 2012. 
  34. ^ a b c "ICICI goes green, makes offices eco-friendly - Business News - IBNLive". Ibnlive.in.com, covers instabanking, vehicle financing. Retrieved 30 July 2011. 
  35. ^ Author(s): Koyel Mandal. "Online Carbon Footprint Calculator for ICICI Bank « Centre for Development Finance". Cdf.ifmr.ac.in. Retrieved 30 July 2011. 
  36. ^ "Carbon Footprint Calculator". Icicibank.com. Retrieved 30 July 2011. 
  37. ^ "Annual Reports - 2012". ICICI Bank. 
  38. ^ "ICICI Bank best bank in India: Euromoney - Economic Times". Articles.economictimes.indiatimes.com. 14 September 2004. Retrieved 30 July 2011. 
  39. ^ "Euromoney Award for ICICI Bank". News.oneindia.in. 3 August 2007. Retrieved 30 July 2011. 
  40. ^ "ICICI Bank wins 'Excellence in Remittance Business' award - Times Of India". Articles.timesofindia.indiatimes.com. 19 May 2008. Retrieved 30 July 2011. 
  41. ^ Business Standard. "ICICI Bank wins the Dun & Bradstreet Banking Awards 2009". Business-standard.com. Retrieved 30 July 2011. 
  42. ^ "ICICI Bank only Indian firm in top 100 global brands list - Economic Times". Articles.economictimes.indiatimes.com. 9 May 2011. Retrieved 30 July 2011. 
  43. ^ "Airtel, ICICI among 'top 100 global brands'". http://timesofindia.indiatimes.com/business/india-business/Airtel-ICICI-among-top-100-globalbrands/articleshow/13415411.cms. 
  44. ^ "Express IT Awards Winners". Express IT Awards. 
  45. ^ "Education". CSO Partners. Retrieved 30 July 2011. 
  46. ^ PTI (21 November 2007). "RBI warns ICICI Bank on recovery agents". Times of India. Retrieved 16 March 2013. 
  47. ^ Sarang, Bindisha (7 January 2013). "How to deal with rising abuse of bank recovery agents". first post. Retrieved 16 March 2013. 
  48. ^ "HARASSMENT BY ICICI RECOVERY AGENT". consumer forums. http://www.consumerforums.in. Retrieved 16 March 2013. 
  49. ^ "RBI response to Cobra Post Exposé". 
  50. ^ "Cobra Post Exposure of Indian Banks". The Times of India. 
  51. ^ "Moody's downgrades LIC, ICICI, others". 14 May 2012. Retrieved 7 October 2013. 
  52. ^ "Credit Rating". ICICI Bank. Retrieved 7 October 2013. 

External links[edit]