Toronto Transit Commission: Difference between revisions

Toronto Transit Commission
Toronto Transit Commission
	From top-left: An Orion VII transit bus, a T-series subway train, an ICTS Mark I rapid transit train, a CLRV streetcar, a Wheel-Trans bus, a community bus, platform wall signage at Eglinton Station featuring the Toronto Subway typeface
Overview
Owner	City of Toronto
Locale	Toronto, Mississauga, Vaughan, Markham
Transit type	Bus, rapid transit, streetcar
Number of lines	more than 149 bus routes, 4 rapid transit lines, 11 streetcar routes
Number of stations	69
Daily ridership	2.65 million
Chief executive	Andy Byford
Headquarters	William McBrien Building; 1900 Yonge Street; Toronto, Ontario, Canada
Operation
Began operation	1921
Number of vehicles	1,851 buses, 652 rapid transit cars, 248 streetcars, 129 Wheel-Trans buses
Technical
Track gauge	4 ft 10+7⁄8 in (1,495 mm) Toronto gauge

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Revision as of 12:50, 14 October 2015

The Toronto Transit Commission (TTC) is a public transport agency that operates transit bus, streetcar, paratransit, and rapid transit services in Toronto, Ontario, Canada. Established in 1921, the TTC comprises four rapid transit lines with 69 stations, over 149 bus routes, and 11 streetcar lines. In 4th quarter 2012, the average daily ridership was 2.76 million passengers: 1,425,300 by bus, 271,100 by streetcar, 46,400 by intermediate rail, and 1,011,700 by subway.^[1] The TTC also operates door-to-door paratransit service for the elderly and disabled, known as Wheel-Trans. The TTC is the third most heavily-used urban mass transit system in North America, after the New York City Transit Authority and Mexico City Metro.^[2]

History

Public transit in Toronto started in 1849 with a privately operated transit service. In later years, the city operated some routes, but in 1921 assumed control over all routes and formed the Toronto Transportation Commission to operate them. During this period, streetcars provided the bulk of the service. In 1954, the TTC adopted its present name, opened the first subway line, and greatly expanded its service area to cover the newly formed municipality of Metropolitan Toronto (which eventually became the enlarged city of Toronto). The system has evolved to feature a wide network of surface routes with the subway lines as the backbone. On February 17, 2008, the TTC made many service improvements, finally reversing more than a decade of service reductions and only minor improvements.^[3]

The Gloucester subway cars, the first version of TTC subway cars, known as "red rockets" because of their bright red exterior, have been retired. The name lives on as the TTC uses the phrase to advertise the service, such as "Ride the Rocket" in advertising material, "Rocket" in the names of some express buses, and the new "Toronto Rocket" subway cars, which began revenue operation on July 21, 2011.^[4] Another common slogan is "The Better Way".

Finances

The TTC has recovered generally its operating costs from the fare box. This was especially true during the Great Depression and World War II, when it accumulated the considerable wealth which allowed it to expand widely after the war. It was not until the late 1950s that the newly formed Metro government was forced to provide operational subsidies, required primarily due to the TTC's requirement to provide bus service to the low-density suburbs in Metro Toronto.^{[citation needed]}

Until the mid-1990s, the TTC received operational subsidies from the municipal and provincial levels of government. When the Harris Progressive Conservatives ended the provincial subsidies, the TTC was forced to cut back service with a significant curtailment put into effect on February 18, 1996, and an increased financial burden was placed on the municipal government. Since then, the TTC has consistently been in financial difficulties. Service cuts were averted in 2007, though, when the Toronto City Council voted to introduce new taxes to help pay for city services, including the TTC. As a result, the TTC became the largest transit operator in Anglo-America not to receive provincial/state subsidies.^[5] The TTC has received federal funding for capital projects from as early as 2009.^[6] The TTC is also considered one of the costliest transit systems per fare price in North America.^[7] For the 2011 operating year, the TTC had a projected operating budget of $1.45 billion. Revenue from fares covered approximately 70% of the budget, whereas the remaining 30% originated from the city. In 2009 through 2011, provincial and federal subsidies amounted to 0% of the budget.^[8] In contrast to this, STM Montreal receives approximately 10% of its operating budget from the provincial (Quebec) government,^[9] and Ottawa Transpo receives 9% of its funding from the province.^[10] The fairness of preferentially subsidizing transit in specific Canadian cities has been questioned by citizens.^[11]

Past transit operators

Island Ferry

The TTC operated the ferry service to the Toronto Islands from 1927 to 1962, when it was transferred to the Metro Parks and Culture department.

Gray Coach

Gray Coach Lines was a suburban and regional intercity bus operator founded in 1927 by the TTC. Gray Coach used interurban coaches to link Toronto to points throughout southern Ontario. In addition, Gray Coach operated tour buses in association with Gray Line Tours. The main terminal was the Metropolitan Toronto Bus Terminal on Elizabeth Street north of Dundas Street, downtown. In 1954, Gray Coach expanded further when it acquired suburban routes from independent bus operators not merged with the TTC as it expanded to cover Metro Toronto. By the 1980s, Gray Coach faced fierce competition in the interurban service in the GTA. The TTC sold Gray Coach Lines in 1990 to Stagecoach Holdings, which split the operation between Greyhound Canada and the government of Ontario three years later.

Operations

Buses

Buses are a large part of TTC operations today. Before about 1960 however, they played a minor role compared to streetcars. Buses began to operate in the city in 1921, and became necessary for areas without streetcar service. After an earlier experiment in the 1920s, trolley buses were used on a number of routes starting in 1947, but all trolley bus routes were converted to bus operation between 1991 and 1993. The TTC always used the term "trolley coach" to refer to its trackless electric vehicles. Hundreds of old buses have been replaced with the new, low-floor Orion VII, and the TTC has acquired many hybrid electric buses. The TTC's hybrid buses were first put on the road in 2006;^[12] these were replaced with the newer 500 Orion VII Next Generation Hybrids in 2008.^[13]^[14] A new order will bring the total number of hybrids to over 500, second only to New York City. Older (2001–2006) TTC Orion VIIs feature the standard "breadbox" style, whereas newer (2007– ) buses feature Orion's new, more stylish body.^[15] Although most of the bus fleet has already been replaced, a number of lift-equipped, high floor buses are reaching the end of their useful lifespan, and another order of buses may be needed around 2012. With a total of 2,031 buses, the TTC is the third-largest transit bus operator in North America, behind the Metropolitan Transportation Authority in New York City (5,600+) and the Los Angeles County Metropolitan Transportation Authority (2,911).

The TTC also runs Wheel-Trans, a paratransit service for the physically disabled with special low-floor buses designed to accommodate wheelchairs and to make boarding easier for ambulatory customers with limited mobility.

The TTC ordered 27 articulated buses, nicknamed 'Artics', which began service December 2013, with all newly ordered buses scheduled to be in service by January 2015.^[16]^[17] At 60 feet (18 metres) long, the Nova LFS Artics will hold about 112 people, compared to 65 on a standard 40-foot bus.^[18]

Rapid transit

The Toronto rapid transit system consists of the Line 1 Yonge–University, a U-shaped line that was opened in 1954 and was last extended in 1996; Line 2 Bloor–Danforth, an east-west line that was opened in 1966 and was last extended in 1980; Line 3 Scarborough, a partly elevated light metro line that was opened in 1985 and continues from the Bloor–Danforth line's eastern terminus; and Line 4 Sheppard which was opened in 2002.

The three subway lines are served by 678 cars grouped in trains of four cars on the Sheppard subway, and six cars on the Yonge–University and Bloor–Danforth lines. The three subway lines share non-revenue track connections and use the same technology. The Scarborough RT has a fleet of 28 cars grouped into trains of four cars each, and is not compatible with the subway system. It shares no track connections or equipment.

All subway lines provide service seven days a week from approximately 5:45 a.m. to 1:30 a.m. (the following day) (last train runs at approximately 1:45 in each direction) except for Sundays, in which the opening is delayed until approximately 9:00 a.m. During the overnight periods, the subway and its stations are closed to perform maintenance at track level and in the stations themselves. Overnight service is provided by buses and streetcars operating above ground. These overnight routes are issued numbers in the 300 series and are referred to as Blue Night routes, indicated by a typical TTC bus stop sign with a blue band added.

The Eglinton Crosstown LRT is under construction. It will run underground in the central part of the line between Keele Street and Laird Drive, with the remainder a surface LRT route which would span almost the entire length of the city, from Mt. Dennis in Etobicoke to Scarborough. Service is expected to commence in 2020.^[19]

Streetcars

Toronto's streetcar system is one of the few in North America still operating along street-running tracks. It has been operating since the mid-19th century. Horsecar service started in 1861, and 600 V DC overhead electric service began in 1892. New TTC routes since the 1940s have generally been operated by other modes, and the less busy streetcar routes have also been converted. Streetcar routes are now focused on the downtown area, with none running farther north than St. Clair Avenue, 6 km from Lake Ontario.

Up to the 1980s, the TTC operated a fleet of 765 PCC-type streetcars, 540 of which it purchased new. The rest were purchased as other cities sold their PCC streetcar fleets.

The TTC's fleet of 248 Canadian Light Rail Vehicle and Articulated Light Rail Vehicle streetcars is nearing the end of its useful life. The TTC ordered 204 new Flexity Outlook light rapid transit vehicles from Bombardier Transportation. The first of these new streetcars entered service on the 510 Spadina line on August 31, 2014, followed by route 509 Harbourfront on March 29, 2015. Flexity streetcars have been used occasionally on route 511 Bathurst during major events at Exhibition Place such as the 2015 Pan American and Parapan American Games and the Canadian National Exhibition. As more new vehicles arrive and are commissioned by the TTC, they will be rolled out onto other streetcar routes with full deployment expected by 2019.^[20]

Services

Fares

As of March 1, 2015, Children 12 and under ride the TTC's transit system free of fare. The TTC accepts cash, tickets (for students ages 13 to 19 and seniors 65 or older), tokens, and transit passes. Since January 3, 2010, the adult cash fare has been $3.00 for a single trip.^[21]^[22] The cost of tokens since 2015 has been $2.80. Tokens are sold in sets of three or seven at the same price per token, and each token is valid for a single trip. They must be purchased in increments of four from token vending machines (TVMs) or purchased singlely from collector booths.

TTC cash fare prices have risen faster than inflation since 1990. While the consumer price index (CPI) has risen at an annualized rate of 1.8% in Canada, TTC fares have increased at 4.5%.^[23]^[24]

Fares (2015)^[25]
Type of fare	Adult	Senior/student	Child
Cash (single fare)	$3.00	$2.00	Free
Tickets & Tokens	3 tokens for $8.40 7 tokens for $19.60	5 senior/student tickets for $9.75 10 senior/student tickets for $19.50	Free
Monthly Metropass	$141.50	$112.00	---
Metropass Discount Plan (MDP)	$129.75	$102.75	---
Weekly Pass	$40.75	$33.00	---
Downtown Express (choose 1 option) In addition to regular fare	• $2.80 cash • Token • Express sticker	• $1.95 cash • Senior/student ticket • Express sticker	Free

Passes (2015)^[25]
Day Pass	GTA Weekly Pass	Post-Secondary Students Metropass	PRESTO Fare System
$11.50	$61.00	$112.00	$2.80

Transfers are free for trips in one direction, and are encouraged by the grid system of routes and by transfer terminals at many subway stations.

Presto Card

The Presto card, a unified smart card-based payment system for the entire Greater Toronto Area, is being introduced. As of July 2015, 26^[26] TTC stations have Presto Card readers installed. The TTC plans to adopt the Presto system on-board all streetcars by the end of 2015 and the rest of the TTC transit system by the end of 2016. The new Flexity Outlook streetcars are equipped with Presto machines and operate on a Proof-of-payment (POP) system.

TTCconnect E-Fares

Group fares and single day fares can be bought via the TTCconnect app which is available for Android and iOS. On boarding, passengers tap on the e-ticket screen to validate the ticket.

Schedules and route information

Route information can be accessed through the TTC Info number (416) 393-INFO (393-4636). Individual route schedules are available online at TTC.ca. Google Maps has supported the TTC since October 2010. Schedules for particular route are also usually posted at TTC transfer points, and trip planning services are available by phone.

Additional TTC information is circulated by "What's On" and "Rocket Rider/TTC Customer News" pamphlets on some vehicles. Information can be accessed in person at the TTC head office (Davisville Station 1900 Yonge St.), but the TTC Info Centre at the Bloor-Yonge Station has been closed.

On December 15, 2008, the TTC launched a new Next Vehicle Arrival System (NVAS)^[27] to indicate the time of arrival of the next vehicle along a given route. The Spadina and Harbourfont streetcar lines were the first equipped with the NVIS system, with time-to-arrival information displayed on LED systems at Union and Spadina stations. Spadina also features a flat-screen television that shows all of the cars on the 510 Spadina route. All TTC streetcars have been upgraded with Global Positioning System (GPS) receivers and now operate with NVIS.

Most subway stations are equipped with OneStop media screens that display the time until the next train, the time of day, and other useful information. The next vehicle feature is available on LCD screens in all stations. Since mid-2011, all buses and streetcars have had the tracking feature enabled, accessible free online and by SMS for commuters.^[28]

Online trip planner

On February 3, 2010, the TTC launched an online trip planner, which allows commuters to plan their routes and transfers by typing in an address, main intersection, or landmark as a starting point or destination from the TTC's official website. However, since its launch, the trip planner has remained in beta mode with many bugs remaining to be fixed.^[29] On October 2010, the TTC integrated its trip planner with Google Maps.^[30]

Connections

The TTC connects with other transit systems of the Greater Toronto Area. GO Transit, MiWay, York Region Transit, Viva Rapid Transit, Brampton Transit, and Durham Region Transit are connected to the TTC via some of Toronto's subway stations and GO Transit's commuter rail stations. Some of their bus routes also coincide or intercept some of those of the TTC's, such as the Viva buses plying Finch Avenue en route to its North York hub. Via Rail and Amtrak connect with the TTC at Union Station, while Greyhound intercity buses also connect with the TTC at the Toronto Coach, Scarborough Centre and Yorkdale terminals.

Communications

The communication system used by surface vehicles is called the Communications and Information System.^[31]^[32] It was piloted in the 1970s, implemented in 1991, and is now deployed on all TTC surface vehicles.

Wireless Internet

The TTC is installing wireless routers in many subway stations. The service is supported by advertising, and is free for users.^[33]

As of August 22, 2015 the service is available at Bloor-Yonge, Bay, St George, Spadina, Wellesley, College, Dundas, Queen, King, Union, St Andrew, Osgoode, St. Patrick, Queen's Park, and Museum stations.^[34]

Underground cellular service

On June 17, 2015, the TTC announced that Wind Mobile customers can now access cellular connectivity at some TTC subway stations.^[35] BAI Canada has built a shared Wi-Fi and cellular infrastructure for the TTC that allows any wireless carrier to sign on and provide underground cellular service to their customers. Since then, as the first carrier to sign on to the network, Wind Mobile has been the exclusive provider of cellular services at underground TTC subway stations.

The introduction of cellular service at TTC stations expands Tconnect, BAI Canada’s ad-supported Wi-Fi service, which was launched to TTC customers in late 2013. Since mid-2015, the network has been live at 18 subway station platforms around the downtown “U”, including Bloor-Yonge, Bay, St George and Spadina stations. The Tconnect network grants more than one million one-hour sessions per month while TTC customers use more than 15 terabytes of data on the Wi-Fi network.

Accessibility

The Wheel-Trans door-to-door service has been available since the mid-1970s. Since the 1990s, the TTC has focused on providing accessible services on conventional bus routes, the RT and subway. 34 of the 69 stations on Lines 1 Yonge–University, 2 Bloor–Danforth, and 3 Scarborough are wheel-chair accessible, and all stations on Line 4 Sheppard are fully accessible. In December 2011 all bus routes became accessible with the retirement of the commission's last inaccessible buses.^[36] On August 31, 2014, the commission launched its new fleet of low-floor Bombardier's Flexity Outlook streetcars, which will replace the commission's non-accessible vehicles by 2020.

All surface vehicles have been equipped with the on-board Surface Vehicle Automatic Stop Announcement System (SVASAS) since February 2008. It operates over speakers indicating the next stop. A digital orange LED board on streetcars and buses displays the name of the upcoming streets as the vehicle progresses on its route. The Flexity Outlook streetcars are equipped with external speakers which play automated announcements of the route, destination of vehicle travel and possibly the next stop.

Infrastructure

Terminals

Most TTC surface routes terminate at loops, side streets or subway station complexes. The TTC system is one of the few mass transit systems in Canada where many surface routes can be accessed inside a paid-fare zone common to other routes or subway lines. This feature allows boarding via the back doors at terminals, reduces the usage of paper transfers, and the need of operators to check for proof-of-payment.

Stops and shelters

The shelters in the system are installed and maintained under contracts with Astral Media (now owned by Bell Media) (with CBS Outdoor since 2006 and previously Viacom Media) and Toronto Transportation Services.^[37] 4,100 shelters are managed by Toronto Transportation.

There are four versions of shelters found in the city:^[38]

Kramer Design Associates Ltd/Cantilevered arch roof – newest version being installed
- Cantilever arch roof canopy – used on the 512 St. Clair streetcar line
Contemporary or Barrel vault dome roof – some by Daytech and installed by Viacom and CBS are found mostly in suburbs like Scarborough
- Barrel vault dome canopy – select stations with streetcar platforms
Traditional flat top – older version in the former city of Toronto and variants in Etobicoke
- High Capacity Traditional – used on 510 Spadina streetcar line
Classic shelters – oldest version without advertisements and found mostly in the suburbs

The Otter Loop Shelter on Avenue Road south of Lawrence Avenue West is the only remaining bus shelter from the 1940s and 1950s. It was designed by John B. Parkin Associates.^[39] The loop and shelter are not in regular revenue service and not owned by the TTC.

The transit system is introducing shelters with solar panels and some with next stop broadcast. The latter will appear along streetcar lines.

Facilities

TTC buses and streetcars are operated out of a number of garages and carhouses located around the city and are serviced at several other facilities. The surface routes are divided into several divisions. Individual divisions have a superintendent, an on-duty mobile supervisor, a CIS communications centre, and a garage facility tasked with managing the division's vehicle fleet and routes.

Headquarters

TTC Head Office is in the William McBrien Building, located at 1900 Yonge Street at Davisville Avenue, which opened in 1957. The previous TTC Headquarters was at Yonge and Front Streets in the Toronto Board of Trade Building.

There are plans to relocate the HQ to a yet to be built site at 4050 Yonge Street near York Mills Road. The site is a commuter parking lot with a TTC entrance to York Mills Subway Station. Build Toronto is charged with helping the commission relocate, but it is facing political opposition from many mayoral candidates.^[40]

Commuter parking lots

The TTC operates 30 commuter parking lots, all at subway stations, with a total of 13,981 parking spaces. Effective April 1, 2009, it eliminated free parking for Metropass holders. All passengers using parking facilities during peak hours must now pay for the service.^[41] The rates vary by location from $2.00–$6.00 between 5:00 a.m. and 3:00 p.m. on weekdays, with free parking at other times.^[42] Certain lots can only be used by commuters with a valid metropass. All TTC lots are open (uncovered) parking lots.

Public washrooms

There are 10 sets (men and women) of public washrooms located on the TTC system, all at subway stations that are major transfer points, at the ends of rapid transit lines, or at the former end of rapid transit lines.^[43] All are located within the paid fare area and thus available only to customers.

Safety

Safety programs

Safety features provided by the TTC include:

Request Stop on surface routes (9 p.m.-5 a.m.) (excluding streetcar routes); all passengers travelling alone can ask the driver to stop at points between bus stops. The program started in 1991, due in part to the activities of serial rapist and killer Paul Bernardo. On October 13, 2011, after many requests from the public and, finally, a letter by LGBTQ rights group **** Ontario,^[44] the TTC announced that it would make the Request Stop Program available to all passengers in need.
Designated Waiting Areas (DWA) on subway and RT platforms; these are well lit, have intercoms, monitored by security cameras, and are at the location where the guard car stops.
Toronto Paramedics stationed at key locations within the subway system during the morning and evening rush to assist with medical emergencies, and provide a faster response. This also reduces delays on the rapid transit system.^[45]
Emergency Power Cut stations – indicated by a blue beacon – and located on both ends of all Subway/RT platforms with a PAX telephone that can be used contact the Transit Control Centre's emergency line (3555).
Yellow Emergency Alarm (formerly Passenger Assistance Alarm) strips on all subway and RT cars since 1977 and on the Flexity Outlook streetcars since they were introduced in 2014.
Emergency stopping mechanisms (PGEV – Passenger/Guard Emergency Valve) on the T1 subway and Line 3 Scarborough trains ( except for the new Toronto Rocket subway trains, which utilize a two-way intercom for passenger communication with the train crew as with the newer accessible low-floor Flexity streetcars.
Approximately 12,000 cameras monitoring activities on the subway system and on the entire fleet of buses, streetcars and Toronto Rocket subway trains.^[46]
Underground Alert messages displayed on the subway platform video screens to notify passengers about criminals.
TTC Transit Enforcement Unit (consisting of fare inspectors and special constables)

Crisis Link

In June 2011, the TTC announced a new suicide prevention program called "Crisis Link" aimed at people who are in a station and in immediate danger of performing self-harm. Special speed dial buttons have been installed on pay phones in station Designated Waiting Areas that "link" the caller to a 24-hour crisis councillor service provided by Distress Centres of Toronto. Signage has also been placed in high risk areas of the station platform directing those at risk to utilize the service. The program includes 141 speed dial buttons on the system's payphones and 200 posters placed on station platforms.^[47]

TTC By-law No. 1

The TTC's By-law No. 1 is a by-law governing the actions of passengers and employees while on Commission property. It can be enforced by a "proper authority" which is defined in the by-law as: "an employee or agent of the TTC wearing a TTC uniform; an employee or agent of the TTC carrying an identification card issued by the TTC; or a municipal police officer."^[48] The by-law covers rules regarding, fare payment and conduct while in the system. Effective October 12, 2009, a revised version of the by-law has been issued. Revisions include the restriction of placing feet or "any object that may soil" on seats, the prohibition of using offensive language, and the provision that one must give up their seat to a person with a disability in priority seating areas.

Transit Enforcement Unit

From 1997 to 2011, the TTC employed Special Constables that were responsible for safety and security and had similar policing powers to Toronto Police Service officers. During the phase out of the Special Constables, the Toronto Police reinstated its Transit Patrol Unit, which had been cancelled in the mid-1990s. The Special Constables were replaced by bylaw enforcement officers known as Transit Enforcement Officers, as part of the TTC's Transit Enforcement Unit.

The negotiation between TTC and the Toronto Police Services Board took place in 2013 resulting in restored Special Constable Status and Peace Officer Authority.

OneStop media system

The TTC, in partnership with OneStop Media Group, have installed large LCD television screens in major stations throughout the system. The new media system replaced the old "Subway Online" system, which has been decommissioned.

The signs feature advertising, news headlines and weather information from local 24-hour news channel CP24, TTC-specific information regarding service changes and delays, information pertaining to using the system, and Toronto Police Service alerts about suspects.^[49]^[50] The system can also be used when an Amber Alert is issued, which also may include announcements via the P.A. system.

In September 2008, Dundas Station was the first to feature a “Next Train” announcement integrated into the signage. The system has been expanded to many other stations since its initial roll out.^[51] Since mid-July 2009, the majority of stations have been equipped with this service.

Communications

The TTC uses several types of voice and data communications. There are three main systems. The first is the system used by Operations, Security and Maintenance. This system operates on five UHF conventional frequencies. Channels 1, 3, 4 and 5 are used for day-to-day operations, while Channel 2 is reserved for the Wheel-Trans service.

Buses and streetcars use the Communications and Information System (CIS). This system employs transmit facilities throughout the city. Each bus and streetcar has a Transit Radio Unified Microprocessor (TRUMP) set on board. This is attached to a transponder receiver which allows CIS operators to track the location of the vehicle using an older computational system known as dead reckoning. The TRUMP also allows the operators and CIS operators to send and receive text messages for such things as short turns and route adjustments. There is also the option of voice communications between the operator and the CIS operator. The CIS was conceived in the late 1970s and was fully implemented in 1991. With the introduction of the NextBus GPS technology, the CIS positioning system is now^[when?] using a combination of GPS data and the old dead reckoning sign-post system. In the event that internally-managed TTC communications are unavailable, the TRUMP unit operates on Bell Mobility's CDMA network to communicate with divisional operations and transit control. Recently, the TTC began research into transitioning from the outdated and antiquated CIS to a newer computer aided dispatch (CAD/AVL) system. Utilizing this technology would help improve headways, pfovide more reliable communications and allow divisional supervisors to locate vehicles in real time (the current GPS system only sends location updates every 20 seconds). There is no current estimate of when this technology is to be implemented. Each TRUMP unit on every streetcar and bus is equipped with a silent "yellow alarm" key which can be activated by the operator in the event of an emergency on board. When activated, CIS supervisors and transit control dispatchers are able to hear what is going on via a high-quality boom microphone located in front of the steering wheel and dispatch emergency responders. There is also a "red alarm" key, which enables one way communication with CIS once pressed. This can be used in events such as fires when immediate assistance is required and two-way voice communication would prove detrimental to safety.

The third system is used by the subway system. This is called the Wayside system. Replacing the old devices which communicated by the third rail are new UHF MPT-1327 Trunking radio sets. The Subway system is divided into three separate systems, each representing its respective subway line. This new trunking system allows Transit Control to communicate directly with a single train, a zone encompassing several trains, or the entire line. The Scarborough RT is not included in this system. They continue to use a single channel UHF system, much the same as the system used by operations staff.

All of these systems can be monitored by a scanner capable of the UHF Low band (406–430 MHz).^[52] Numeric codes — often referring to people or positions (299 Bloor – Subway Line mechanic at Bloor) are also announced through the radio and/or the overhead paging system. The TTC also has Several "Plans" ('Plan A' through 'Plan G')^[53] that are used in emergencies but are not announced on the P.A. system and only referred to on the radio.^[54]

Management

The TTC day-to-day operations are managed by the Chief Executive Officer. It used to be managed by the Chief General Manager (CGM). The executive of the TTC is led by the Chair of the TTC Board.

A list of CGM and CEO of the TTC:

Herbert Henry Couzens, General Manager (GM) 1921–1924
David William Harvey, GM 1924–1938
Henry C. Patten, GM 1938–1952
W. E. P. Duncan, GM 1952–1959
John G. Inglis, General Manager – Operations (GMO) 1959–1968
James H. Kearns, GMO 1968–1975
R. Michael Warren, Chief General Manager (CGM) 1975–1981
Alf Savage, CGM 1981–1987
Al Leach, CGM 1987–1995
David L. Gunn, CGM 1995–1999
Rick Ducharme, CGM 1999–2006
Gary Webster, CGM 2006–2012
Andy Byford, acting CGM and Chief Executive Officer 2012–present

Current management team

Mike Palmer, Deputy Chief Operating Officer
Brad Ross, director of corporate communications
Richard Leary, Chief Service Officer
Chris Upfold, Deputy CEO / Chief Customer Officer

Station managers

In 2013, the TTC assigned group station managers on most rapid transit routes:^[55]

Lines 2 Bloor–Danforth and 3 Scarborough

Broadview to Kennedy in Line 2 and entirety of Line 3 as well
Castle Frank to Spadina
Bathurst to Kipling

Lines 1 Yonge–University and 4 Sheppard

Finch to St. Clair in Line 1 and entirety of Line 4 as well
St. Andrew to Summerhill
Downsview to Osgoode

Personnel

The TTC has more than 12,000 employees. Most are operators, however the Commission also employs supervisors, custodians and a wide range of skilled trades people who work on vehicles and critical subway and surface infrastructure.

Labour disputes

Unionized workers of the TTC workers have performed strike actions eight times since 1952:

1952 – On strike for 19 days.
1970 – On strike for 12 days.
1974 – On strike for 23 days in August; service resumed when back-to-work legislation was passed by the province, which marked the first time the province was involved in a TTC strike.
1978 – On strike for 8 days; service resumed by order of back-to-work legislation.
1991 – On strike for 8 days in September.
1999 – On strike for 2 days in April; service resumed by order of back-to-work legislation.
2006 – On strike for 1 day on May 29.
2008 – On strike for 2 days on April 26 at 12:01 a.m.

At the request of Mayor Rob Ford and Toronto City Council, on March 30, 2011 the Province of Ontario passed legislation classifying the TTC an essential service, which removed the employees' right to strike.^[56]

References

^ ^a ^b "APTA transit ridership report, Second Quarter, 2013" (PDF). American Public Transportation Association. Retrieved December 9, 2013.
^ Fife, Robert (July 24, 2005). "Toronto transit chief says searches unlikely". CTV.ca. Retrieved December 27, 2014.
^ Lakey, Jack (March 8, 2008). "Sick transit: TTC dirty, leaky, decaying". Toronto Star. Retrieved December 27, 2014.
^ Kalinowski, Tess (December 23, 2010). "Toronto's new subway trains delayed". Toronto Star. Retrieved December 27, 2014.
^ "TTC Operating Statistics". Toronto Transit Commission. Retrieved September 19, 2011.
^ "TTC Operating Statistics". Toronto Transit Commission.
^ "Is the TTC the priciest transit system in North America?". Blogto.com. December 17, 2011. Retrieved February 19, 2012.
^ "City Budget 2012: Toronto Transit Commission Operating Budget Analyst Notes" (PDF). City of Toronto. November 28, 2011. Archived from the original (PDF) on September 25, 2013. Retrieved December 27, 2014.
^ "Budget 2011 en bref" (PDF). Société de transport de Montréal. November 29, 2010. p. 7. Archived from the original (PDF) on December 14, 2010. Retrieved December 27, 2014.
^ [1]^{[dead link]}
^ Dotan, Hamutal (December 11, 2011). "Unless City Transfers More Money, TTC Will Need to Hike Fares 10 Cents—Every Year for the Next Four Years | news". Torontoist. Retrieved February 19, 2012.
^ "TTC Commission Meetings" (PDF). Toronto Transit Commission. Archived from the original (PDF) on August 7, 2011. Retrieved December 27, 2014.
^ Kalinowski, Tess (October 18, 2008). "TTC going diesel again after hybrid bus glitch". Toronto Star. Retrieved December 27, 2014.
^ "TTC Funding agreement arrives by Malvern bus". Toronto Transit Commission. April 2008. Retrieved February 19, 2012.
^ "Orion International – ProductsOrion VII". Orion International. Archived from the original on July 10, 2012. Retrieved December 27, 2014.
^ Kitching, Chris. "TTC rolls out articulated buses on 7 Bathurst route". CP24. Retrieved July 12, 2014.
^ Hall, Diana. "Five things to know about the TTC's new 'bendy' buses hitting the road this winter". National Post. Retrieved July 12, 2014.
^ Kalinowski, Tess (January 2, 2013). "No new lines, but some GTA transit improvements on track this year". Toronto Star. Retrieved December 27, 2014.
^ "What is the Crosstown?". Metrolinx. Retrieved December 27, 2014.
^ "New Streetcars: Meet your new ride". Toronto Transit Commission. September 2012. Archived from the original on October 25, 2012. Retrieved December 27, 2014.
^ "TTC approves 10 cent fare hike". CityNews. December 14, 2011. Retrieved February 19, 2012.
^ Moloney, Paul (December 27, 2014). "TTC approves 10-cent fare hike". Toronto Star.
^ "Consumer Price Index, historical summary (1994 to 2013)". Statistics Canada. Retrieved December 27, 2014.
^ "TTC Fares from 1969 to Present". Transitstop.net. January 1, 2012. Archived from the original on October 4, 2012. Retrieved December 27, 2014.
^ ^a ^b "TTC Prices". Toronto Transit Commission. Retrieved August 3, 2013.
^ "Where can I use it?". Presto on the TTC. Retrieved July 11, 2015.
^ "TTC Next Vehicle Information System". Toronto Transit Commission. Archived from the original on April 8, 2009. Retrieved December 27, 2014.
^ Donnelly, Aileen (July 11, 2011). "Updated: NextBus lets TTC riders track buses by GPS". National Post. Retrieved December 27, 2014.
^ "A new way to plan your TTC trip - User feedback sought as TTC unveils beta trip planner" (Press release). Toronto Transit Commission. February 2, 2010. Retrieved January 28, 2015.
^ "Google Transit adds TTC to trip planning feature" (Press release). Toronto Transit Commission. October 12, 2010. Retrieved January 28, 2015. {{cite press release}}: Cite has empty unknown parameter: |1= (help)
^ "IEEE Xplore Abstract - Toronto Transit Commission communications and information system evaluation of operationa tests". September 15, 1980. Retrieved April 10, 2015.
^ "PROCUREMENT AUTHORIZATION AMENDMENT – COMMUNICATIONS AND INFORMATION SYSTEM (CIS) CELLULAR SERVICES" (PDF). April 24, 2013. Retrieved April 10, 2015.
^ https://www.ttc.ca/Customer_Service/Station_WiFi/index.jsp
^ "Wi-fi now available at". TCONNECT. Retrieved March 20, 2015.
^ http://ttc.ca/News/2015/June/061715_cellservice.jsp
^ "TTC All 170 TTC bus routes now accessible" (Press release). Toronto Transit Commission. December 20, 2011. Retrieved December 27, 2014.
^ Lakey, Jack (January 17, 2013). "The Fixer: Say goodbye to one-sided transit shelters". Toronto Star. Retrieved December 27, 2014.
^ "TTC Bus Shelters". Transitstop.net. Archived from the original on December 11, 2011. Retrieved December 27, 2014.
^ Bow, James (April 3, 2006). "Save Otter Loop?". Transit Toronto. Retrieved December 27, 2014.
^ Grant, Kelly (May 6, 2010). "Proposal for new TTC Headquarters draws flak". The Globe and Mail. Toronto. Retrieved December 27, 2014.
^ "TTC to end free commuter parking for Metropass holders" (Press release). Toronto Transit Commission. September 26, 2008. Retrieved January 28, 2015.
^ "TTC Parking". Toronto Transit Commission. Retrieved February 19, 2012.
^ "Chief Executive Officer's Report" (PDF). Toronto Transit Commission. August 10, 2012. p. 5. Retrieved January 28, 2015.
^ "Letter to Councillor Karen Stintz regarding the TTC's Request Stop Program". ****Ontario. September 28, 2011. Retrieved December 27, 2014. {{cite web}}: Check |url= value (help)
^ "TTC and Toronto EMS place more paramedics in Toronto's subway system" (Press release). Toronto Transit Commission. March 20, 2009. Retrieved February 19, 2012.
^ "The TTC is watching you on the bus, the subway". The Gazette. October 25, 2007. Archived from the original on June 11, 2011. Retrieved February 19, 2012. {{cite web}}: Unknown parameter |deadurl= ignored (|url-status= suggested) (help)
^ "TTC, Distress Centres of Toronto, Bell Canada partner in new suicide prevention program" (Press release). Toronto Transit Commission. June 16, 2011. Retrieved January 28, 2015.
^ "TTC By-law No. 1". Toronto Transit Commission. December 7, 1990. Retrieved December 27, 2014.
^ "Toronto Crime Stoppers Launches 'UNDERGROUND ALERT'". Toronto Crime Stoppers. June 12, 2007. Archived from the original on August 2, 2007. Retrieved July 21, 2007.
^ "Wanted Criminals To Show Up On Subway Monitors". CityNews. June 12, 2007. Retrieved December 27, 2014.
^ "TTC begins rollout of next train arrival signs". Toronto Transit Commission. September 3, 2008. Archived from the original on October 2, 2010. Retrieved December 27, 2014. {{cite web}}: |archive-date= / |archive-url= timestamp mismatch; October 2, 2008 suggested (help)
^ Lennox, John (November 10, 2006). "TTC radio – some background information". Transit Toronto. Retrieved July 21, 2007.
^ "What do all those TTC emergency plans mean?". Transit Toronto. September 29, 2009. Retrieved October 9, 2009.
^ "Subway/RT P.A. Code Numbers". Transit Toronto. November 10, 2006. Retrieved July 21, 2007.
^ Walton, Tara (April 18, 2013). "Meet your TTC station managers". Toronto Star. Retrieved December 27, 2014.
^ Ferguson, Rob; Kalinowski, Tess (March 30, 2011). "Ontario bans strikes by the TTC". Toronto Star. Retrieved December 27, 2014.

External links

[autogenerated1-1] "APTA transit ridership report, Second Quarter, 2013" (PDF). American Public Transportation Association. Retrieved December 9, 2013.

[TTCstats-2] Fife, Robert (July 24, 2005). "Toronto transit chief says searches unlikely". CTV.ca. Retrieved December 27, 2014.

[Sick_Transit-3] Lakey, Jack (March 8, 2008). "Sick transit: TTC dirty, leaky, decaying". Toronto Star. Retrieved December 27, 2014.

[4] Kalinowski, Tess (December 23, 2010). "Toronto's new subway trains delayed". Toronto Star. Retrieved December 27, 2014.

[5] "TTC Operating Statistics". Toronto Transit Commission. Retrieved September 19, 2011.

[6] "TTC Operating Statistics". Toronto Transit Commission.

[7] "Is the TTC the priciest transit system in North America?". Blogto.com. December 17, 2011. Retrieved February 19, 2012.

[8] "City Budget 2012: Toronto Transit Commission Operating Budget Analyst Notes" (PDF). City of Toronto. November 28, 2011. Archived from the original (PDF) on September 25, 2013. Retrieved December 27, 2014.

[9] "Budget 2011 en bref" (PDF). Société de transport de Montréal. November 29, 2010. p. 7. Archived from the original (PDF) on December 14, 2010. Retrieved December 27, 2014.

[10] [1]^{[dead link]}

[11] Dotan, Hamutal (December 11, 2011). "Unless City Transfers More Money, TTC Will Need to Hike Fares 10 Cents—Every Year for the Next Four Years | news". Torontoist. Retrieved February 19, 2012.

[12] "TTC Commission Meetings" (PDF). Toronto Transit Commission. Archived from the original (PDF) on August 7, 2011. Retrieved December 27, 2014.

[13] Kalinowski, Tess (October 18, 2008). "TTC going diesel again after hybrid bus glitch". Toronto Star. Retrieved December 27, 2014.

[14] "TTC Funding agreement arrives by Malvern bus". Toronto Transit Commission. April 2008. Retrieved February 19, 2012.

[15] "Orion International – ProductsOrion VII". Orion International. Archived from the original on July 10, 2012. Retrieved December 27, 2014.

[16] Kitching, Chris. "TTC rolls out articulated buses on 7 Bathurst route". CP24. Retrieved July 12, 2014.

[17] Hall, Diana. "Five things to know about the TTC's new 'bendy' buses hitting the road this winter". National Post. Retrieved July 12, 2014.

[New_TTC_Buses_02_January_2013-18] Kalinowski, Tess (January 2, 2013). "No new lines, but some GTA transit improvements on track this year". Toronto Star. Retrieved December 27, 2014.

[19] "What is the Crosstown?". Metrolinx. Retrieved December 27, 2014.

[ttc.ca-20] "New Streetcars: Meet your new ride". Toronto Transit Commission. September 2012. Archived from the original on October 25, 2012. Retrieved December 27, 2014.

[CityNews-Fare-21] "TTC approves 10 cent fare hike". CityNews. December 14, 2011. Retrieved February 19, 2012.

[22] Moloney, Paul (December 27, 2014). "TTC approves 10-cent fare hike". Toronto Star.

[23] "Consumer Price Index, historical summary (1994 to 2013)". Statistics Canada. Retrieved December 27, 2014.

[24] "TTC Fares from 1969 to Present". Transitstop.net. January 1, 2012. Archived from the original on October 4, 2012. Retrieved December 27, 2014.

[main_fares-25] "TTC Prices". Toronto Transit Commission. Retrieved August 3, 2013.

[26] "Where can I use it?". Presto on the TTC. Retrieved July 11, 2015.

[27] "TTC Next Vehicle Information System". Toronto Transit Commission. Archived from the original on April 8, 2009. Retrieved December 27, 2014.

[28] Donnelly, Aileen (July 11, 2011). "Updated: NextBus lets TTC riders track buses by GPS". National Post. Retrieved December 27, 2014.

[29] "A new way to plan your TTC trip - User feedback sought as TTC unveils beta trip planner" (Press release). Toronto Transit Commission. February 2, 2010. Retrieved January 28, 2015.

[Google-30] "Google Transit adds TTC to trip planning feature" (Press release). Toronto Transit Commission. October 12, 2010. Retrieved January 28, 2015. {{cite press release}}: Cite has empty unknown parameter: |1= (help)

[31] "IEEE Xplore Abstract - Toronto Transit Commission communications and information system evaluation of operationa tests". September 15, 1980. Retrieved April 10, 2015.

[TTC_procurement_authorization_amendment_-_CIS-32] "PROCUREMENT AUTHORIZATION AMENDMENT – COMMUNICATIONS AND INFORMATION SYSTEM (CIS) CELLULAR SERVICES" (PDF). April 24, 2013. Retrieved April 10, 2015.

[33] ttps://www.ttc.ca/Customer_Service/Station_WiFi/index.jsp

[34] "Wi-fi now available at". TCONNECT. Retrieved March 20, 2015.

[35] ttp://ttc.ca/News/2015/June/061715_cellservice.jsp

[36] "TTC All 170 TTC bus routes now accessible" (Press release). Toronto Transit Commission. December 20, 2011. Retrieved December 27, 2014.

[37] Lakey, Jack (January 17, 2013). "The Fixer: Say goodbye to one-sided transit shelters". Toronto Star. Retrieved December 27, 2014.

[38] "TTC Bus Shelters". Transitstop.net. Archived from the original on December 11, 2011. Retrieved December 27, 2014.

[39] Bow, James (April 3, 2006). "Save Otter Loop?". Transit Toronto. Retrieved December 27, 2014.

[40] Grant, Kelly (May 6, 2010). "Proposal for new TTC Headquarters draws flak". The Globe and Mail. Toronto. Retrieved December 27, 2014.

[parking-41] "TTC to end free commuter parking for Metropass holders" (Press release). Toronto Transit Commission. September 26, 2008. Retrieved January 28, 2015.

[42] "TTC Parking". Toronto Transit Commission. Retrieved February 19, 2012.

[43] "Chief Executive Officer's Report" (PDF). Toronto Transit Commission. August 10, 2012. p. 5. Retrieved January 28, 2015.

[44] "Letter to Councillor Karen Stintz regarding the TTC's Request Stop Program". ****Ontario. September 28, 2011. Retrieved December 27, 2014. {{cite web}}: Check |url= value (help)

[45] "TTC and Toronto EMS place more paramedics in Toronto's subway system" (Press release). Toronto Transit Commission. March 20, 2009. Retrieved February 19, 2012.

[46] "The TTC is watching you on the bus, the subway". The Gazette. October 25, 2007. Archived from the original on June 11, 2011. Retrieved February 19, 2012. {{cite web}}: Unknown parameter |deadurl= ignored (|url-status= suggested) (help)

[47] "TTC, Distress Centres of Toronto, Bell Canada partner in new suicide prevention program" (Press release). Toronto Transit Commission. June 16, 2011. Retrieved January 28, 2015.

[48] "TTC By-law No. 1". Toronto Transit Commission. December 7, 1990. Retrieved December 27, 2014.

[49] "Toronto Crime Stoppers Launches 'UNDERGROUND ALERT'". Toronto Crime Stoppers. June 12, 2007. Archived from the original on August 2, 2007. Retrieved July 21, 2007.

[50] "Wanted Criminals To Show Up On Subway Monitors". CityNews. June 12, 2007. Retrieved December 27, 2014.

[51] "TTC begins rollout of next train arrival signs". Toronto Transit Commission. September 3, 2008. Archived from the original on October 2, 2010. Retrieved December 27, 2014. {{cite web}}: |archive-date= / |archive-url= timestamp mismatch; October 2, 2008 suggested (help)

[52] Lennox, John (November 10, 2006). "TTC radio – some background information". Transit Toronto. Retrieved July 21, 2007.

[53] "What do all those TTC emergency plans mean?". Transit Toronto. September 29, 2009. Retrieved October 9, 2009.

[54] "Subway/RT P.A. Code Numbers". Transit Toronto. November 10, 2006. Retrieved July 21, 2007.

[55] Walton, Tara (April 18, 2013). "Meet your TTC station managers". Toronto Star. Retrieved December 27, 2014.

[56] Ferguson, Rob; Kalinowski, Tess (March 30, 2011). "Ontario bans strikes by the TTC". Toronto Star. Retrieved December 27, 2014.

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@@ Line 39: / Line 39: @@
 The TTC has recovered generally its operating costs from the fare box. This was especially true during the [[Great Depression]] and [[World War II]], when it accumulated the considerable wealth which allowed it to expand widely after the war. It was not until the late 1950s that the newly formed [[Metropolitan Toronto|Metro government]] was forced to provide operational subsidies, required primarily due to the TTC's requirement to provide bus service to the low-density suburbs in Metro Toronto.{{Citation needed|date=September 2009}}
-Until the mid-1990s, the TTC received operational subsidies from both the municipal level and the provincial level of government. When the [[Mike Harris|Harris]] [[Progressive Conservative Party of Ontario|Progressive Conservatives]] in Ontario ended those subsidies, the TTC was forced to cut back service with a significant curtailment put into effect on February 18, 1996, and an increased financial burden was placed on the municipal government. Since then, the TTC has consistently been in financial difficulties. Service cuts were averted in 2007, though, when the [[Toronto City Council]] voted to introduce new taxes to help pay for city services, including the TTC. As a result, the TTC became the largest transit operator in [[Anglo-America]] not to receive provincial/state subsidies.<ref>{{cite web |url=http://www3.ttc.ca/About_the_TTC/Operating_Statistics/index.jsp |title=TTC Operating Statistics |publisher=Toronto Transit Commission |date= |accessdate=September 19, 2011}}</ref> The TTC has received federal funding for capital projects from as early as 2009.<ref>{{cite web |url=http://www3.ttc.ca/About_the_TTC/Coupler/2008/Coupler_April_2008/Funding_agreement_arrives_by_Malvern_bus.jsp |title=TTC Operating Statistics |publisher=Toronto Transit Commission}}</ref> The TTC is also considered one of the costliest transit systems per fare price in North America.<ref>{{cite journal |url=http://www.blogto.com/city/2011/12/is_the_ttc_the_priciest_transit_system_in_north_america/ |title=Is the TTC the priciest transit system in North America? |work=Blogto.com |date=December 17, 2011 |accessdate=February 19, 2012}}</ref> For the 2011 operating year, the TTC had a projected operating budget of $1.45 billion. Revenue from fares covered approximately 70% of the budget, whereas the remaining 30% originated from the city. In 2009 through 2011, provincial and federal subsidies amounted to 0% of the budget.<ref>{{cite web |url=http://www.toronto.ca/budget2012/pdf/op12_an_ttc.pdf |archiveurl=http://web.archive.org/web/20130925221547/http://www.toronto.ca/budget2012/pdf/op12_an_ttc.pdf |archivedate=September 25, 2013 |title=City Budget 2012: Toronto Transit Commission Operating Budget Analyst Notes |format=PDF|publisher=City of Toronto |date=November 28, 2011 |accessdate=December 27, 2014}}</ref> In contrast to this, STM Montreal receives approximately 10% of its operating budget from the provincial (Quebec) government,<ref>{{cite web |url=http://www.stm.info/en-bref/budget2011.pdf |archiveurl=http://web.archive.org/web/20101214062849/http://www.stm.info/en-bref/budget2011.pdf |archivedate=December 14, 2010 |title=Budget 2011 en bref |publisher=Société de transport de Montréal |page=7 |format=PDF |date=November 29, 2010 |accessdate=December 27, 2014}}</ref> and Ottawa Transpo receives 9% of its funding from the province.<ref>[http://agendaminutes.calgary.ca/sirepub/cache/2/1mvtaf45i2suqxi5b1obsqyx/6457201112012081800189.PDF ]{{Dead link|date=February 2012}}</ref> The fairness of preferentially subsidizing transit in specific Canadian cities has been questioned by citizens.<ref>{{cite web |last=Dotan |first=Hamutal |url=http://torontoist.com/2011/12/unless-city-transfers-more-money-ttc-will-need-to-hike-fares-10-cents%E2%80%94every-year-for-the-next-four-years/ |title=Unless City Transfers More Money, TTC Will Need to Hike Fares 10 Cents—Every Year for the Next Four Years &#124; news |publisher=Torontoist |date=December 11, 2011 |accessdate=February 19, 2012}}</ref>
+Until the mid-1990s, the TTC received operational subsidies from the municipal and provincial levels of government. When the [[Mike Harris|Harris]] [[Progressive Conservative Party of Ontario|Progressive Conservatives]] ended the provincial subsidies, the TTC was forced to cut back service with a significant curtailment put into effect on February 18, 1996, and an increased financial burden was placed on the municipal government. Since then, the TTC has consistently been in financial difficulties. Service cuts were averted in 2007, though, when the [[Toronto City Council]] voted to introduce new taxes to help pay for city services, including the TTC. As a result, the TTC became the largest transit operator in [[Anglo-America]] not to receive provincial/state subsidies.<ref>{{cite web |url=http://www3.ttc.ca/About_the_TTC/Operating_Statistics/index.jsp |title=TTC Operating Statistics |publisher=Toronto Transit Commission |date= |accessdate=September 19, 2011}}</ref> The TTC has received federal funding for capital projects from as early as 2009.<ref>{{cite web |url=http://www3.ttc.ca/About_the_TTC/Coupler/2008/Coupler_April_2008/Funding_agreement_arrives_by_Malvern_bus.jsp |title=TTC Operating Statistics |publisher=Toronto Transit Commission}}</ref> The TTC is also considered one of the costliest transit systems per fare price in North America.<ref>{{cite journal |url=http://www.blogto.com/city/2011/12/is_the_ttc_the_priciest_transit_system_in_north_america/ |title=Is the TTC the priciest transit system in North America? |work=Blogto.com |date=December 17, 2011 |accessdate=February 19, 2012}}</ref> For the 2011 operating year, the TTC had a projected operating budget of $1.45 billion. Revenue from fares covered approximately 70% of the budget, whereas the remaining 30% originated from the city. In 2009 through 2011, provincial and federal subsidies amounted to 0% of the budget.<ref>{{cite web |url=http://www.toronto.ca/budget2012/pdf/op12_an_ttc.pdf |archiveurl=http://web.archive.org/web/20130925221547/http://www.toronto.ca/budget2012/pdf/op12_an_ttc.pdf |archivedate=September 25, 2013 |title=City Budget 2012: Toronto Transit Commission Operating Budget Analyst Notes |format=PDF|publisher=City of Toronto |date=November 28, 2011 |accessdate=December 27, 2014}}</ref> In contrast to this, STM Montreal receives approximately 10% of its operating budget from the provincial (Quebec) government,<ref>{{cite web |url=http://www.stm.info/en-bref/budget2011.pdf |archiveurl=http://web.archive.org/web/20101214062849/http://www.stm.info/en-bref/budget2011.pdf |archivedate=December 14, 2010 |title=Budget 2011 en bref |publisher=Société de transport de Montréal |page=7 |format=PDF |date=November 29, 2010 |accessdate=December 27, 2014}}</ref> and Ottawa Transpo receives 9% of its funding from the province.<ref>[http://agendaminutes.calgary.ca/sirepub/cache/2/1mvtaf45i2suqxi5b1obsqyx/6457201112012081800189.PDF ]{{Dead link|date=February 2012}}</ref> The fairness of preferentially subsidizing transit in specific Canadian cities has been questioned by citizens.<ref>{{cite web |last=Dotan |first=Hamutal |url=http://torontoist.com/2011/12/unless-city-transfers-more-money-ttc-will-need-to-hike-fares-10-cents%E2%80%94every-year-for-the-next-four-years/ |title=Unless City Transfers More Money, TTC Will Need to Hike Fares 10 Cents—Every Year for the Next Four Years &#124; news |publisher=Torontoist |date=December 11, 2011 |accessdate=February 19, 2012}}</ref>
 ===Past transit operators===
@@ Line 61: / Line 61: @@
 The TTC also runs [[Wheel-Trans]], a [[paratransit]] service for the physically disabled with special low-floor buses designed to accommodate wheelchairs and to make boarding easier for ambulatory customers with limited mobility.
-The TTC ordered 27 articulated buses, nicknamed 'Artics', which began service December 2013, with all newly ordered buses scheduled to be in service by January 2015.<ref>{{cite news |last1=Kitching |first1=Chris |title=TTC rolls out articulated buses on 7 Bathurst route |url=http://www.cp24.com/news/ttc-rolls-out-articulated-buses-on-7-bathurst-route-1.1601984 |work=[[CP24]] |accessdate=July 12, 2014}}</ref><ref>{{cite news |last1=Hall |first1=Diana |title=Five things to know about the TTC’s new ‘bendy’ buses hitting the road this winter|url=http://news.nationalpost.com/2013/10/03/five-things-to-know-about-the-ttcs-new-bendy-buses-hitting-the-road-this-winter/ |work=[[National Post]] |accessdate=July 12, 2014}}</ref> At 60 feet (18 metres) long versus a standard 40-foot bus, the Nova LFS Artics will hold about 112 people, in contrast to 65 on the usual bus.<ref name="New TTC Buses 02 January 2013">{{cite web |last=Kalinowski |first=Tess |title=No new lines, but some GTA transit improvements on track this year |date=January 2, 2013 |work=Toronto Star |url=http://www.thestar.com/news/city_hall/2013/01/02/no_new_lines_but_some_gta_transit_improvements_on_track_this_year.html |accessdate=December 27, 2014}}</ref>
+The TTC ordered 27 articulated buses, nicknamed 'Artics', which began service December 2013, with all newly ordered buses scheduled to be in service by January 2015.<ref>{{cite news |last1=Kitching |first1=Chris |title=TTC rolls out articulated buses on 7 Bathurst route |url=http://www.cp24.com/news/ttc-rolls-out-articulated-buses-on-7-bathurst-route-1.1601984 |work=[[CP24]] |accessdate=July 12, 2014}}</ref><ref>{{cite news |last1=Hall |first1=Diana |title=Five things to know about the TTC’s new ‘bendy’ buses hitting the road this winter|url=http://news.nationalpost.com/2013/10/03/five-things-to-know-about-the-ttcs-new-bendy-buses-hitting-the-road-this-winter/ |work=[[National Post]] |accessdate=July 12, 2014}}</ref> At 60 feet (18 metres) long, the Nova LFS Artics will hold about 112 people, compared to 65 on a standard 40-foot bus.<ref name="New TTC Buses 02 January 2013">{{cite web |last=Kalinowski |first=Tess |title=No new lines, but some GTA transit improvements on track this year |date=January 2, 2013 |work=Toronto Star |url=http://www.thestar.com/news/city_hall/2013/01/02/no_new_lines_but_some_gta_transit_improvements_on_track_this_year.html |accessdate=December 27, 2014}}</ref>
 ===Rapid transit===
 {{Main|Toronto rapid transit}}
 [[File:TTC T1 at Kipling.jpg|thumb|left|upright|[[T-series (Toronto subway car)|T1]] subway car]]
-The Toronto rapid transit system consists of the [[Line 1 Yonge–University]], a U-shaped line that opened in 1954 and was last extended in 1996; [[Line 2 Bloor–Danforth]], an east-west line that opened in 1966 and was last extended in 1980; [[Line 3 Scarborough]], a partly elevated [[Medium-capacity rail transport system|light metro]] line that opened in 1985 and continues from the Bloor–Danforth line's eastern terminus; and [[Line 4 Sheppard]] opened in 2002.
+The Toronto rapid transit system consists of the [[Line 1 Yonge–University]], a U-shaped line that was opened in 1954 and was last extended in 1996; [[Line 2 Bloor–Danforth]], an east-west line that was opened in 1966 and was last extended in 1980; [[Line 3 Scarborough]], a partly elevated [[Medium-capacity rail transport system|light metro]] line that was opened in 1985 and continues from the Bloor–Danforth line's eastern terminus; and [[Line 4 Sheppard]] which was opened in 2002.
-The three subway lines are served by 678 cars grouped in trains of four cars on the SRT and Sheppard subway, and six cars on the Yonge-University and Bloor–Danforth lines, with all three sharing [[non-revenue track]] connections and using the same technology. The Scarborough RT has a fleet of 28 cars grouped into trains of four cars each, and is not compatible with the subway system. It shares no track connections or equipment.
+The three subway lines are served by 678 cars grouped in trains of four cars on the Sheppard subway, and six cars on the Yonge–University and Bloor–Danforth lines. The three subway lines share [[non-revenue track]] connections and use the same technology. The Scarborough RT has a fleet of 28 cars grouped into trains of four cars each, and is not compatible with the subway system. It shares no track connections or equipment.
-All subway lines provide service seven days a week from approximately 5:45&nbsp;a.m. to 1:30&nbsp;a.m. (the following day) (last train runs at approximately 1:45 in each direction) except for Sundays, in which the opening is delayed until approximately 9:00&nbsp;a.m. During the overnight periods, the subway and its stations are closed to perform maintenance at track level and in the stations themselves. Overnight service is provided by buses operating above ground. These special overnight routes are issued numbers in the 300 series and are referred to as [[Blue Night Network|Blue Night]] routes, indicated by a typical TTC bus stop sign with a blue band added.
+All subway lines provide service seven days a week from approximately 5:45&nbsp;a.m. to 1:30&nbsp;a.m. (the following day) (last train runs at approximately 1:45 in each direction) except for Sundays, in which the opening is delayed until approximately 9:00&nbsp;a.m. During the overnight periods, the subway and its stations are closed to perform maintenance at track level and in the stations themselves. Overnight service is provided by buses and streetcars operating above ground. These overnight routes are issued numbers in the 300 series and are referred to as [[Blue Night Network|Blue Night]] routes, indicated by a typical TTC bus stop sign with a blue band added.
 The Eglinton Crosstown LRT is under construction. It will run underground in the central part of the line between Keele Street and Laird Drive, with the remainder a surface LRT route which would span almost the entire length of the city, from Mt. Dennis in Etobicoke to Scarborough. Service is expected to commence in 2020.<ref>{{cite web |url=http://thecrosstown.ca/the-project |title=What is the Crosstown? |publisher=[[Metrolinx]] |accessdate=December 27, 2014}}</ref>
@@ Line 77: / Line 77: @@
 {{Main|Toronto streetcar system}}
 [[File:CLRV 4059 Glamour Shot.jpg|thumb|A [[Canadian Light Rail Vehicle|CLRV]] L2 streetcar]]
-Toronto's streetcar system is one of the few in North America still operating along street-running tracks and has been operating since the mid-19th century. [[Horsecar]] service started in 1861, and 600 [[volt|V]] [[Direct current|DC]] overhead electric service began in 1892.  New TTC routes since the 1940s have generally been operated by other modes, and the less busy streetcar routes have also been converted. Streetcar routes are now focused on the downtown area, with none running farther north than [[St. Clair Avenue]], 6&nbsp;km from [[Lake Ontario]].
+Toronto's streetcar system is one of the few in North America still operating along street-running tracks. It has been operating since the mid-19th century. [[Horsecar]] service started in 1861, and 600 [[volt|V]] [[Direct current|DC]] overhead electric service began in 1892.  New TTC routes since the 1940s have generally been operated by other modes, and the less busy streetcar routes have also been converted. Streetcar routes are now focused on the downtown area, with none running farther north than [[St. Clair Avenue]], 6&nbsp;km from [[Lake Ontario]].
 Up to the 1980s, the TTC operated a fleet of 765 [[PCC streetcar|PCC-type streetcars]], 540 of which it purchased new. The rest were purchased as other cities sold their PCC streetcar fleets.
 [[File:Flexity outlook 4403 heading south, 2014 08 31 (8) (14918534190).jpg|thumb|left|[[Flexity Outlook (Toronto streetcar)|Flexity Outlook]] streetcar]]
-The TTC's current fleet of 248 [[Canadian Light Rail Vehicle]] and [[Articulated Light Rail Vehicle]] streetcars is nearing the end of its useful life. The TTC ordered 204 new [[Flexity Outlook (Toronto streetcar)|Flexity Outlook]] light rapid transit vehicles from [[Bombardier Transportation]]. The first of these new streetcars entered service on the [[510 Spadina]] line on August 31, 2014, followed by route [[509 Harbourfront]] on March 29, 2015, and most recently, the new Flexity streetcars were used occasionally on route [[511 Bathurst]] during major events at [[Exhibition Place]] such as the [[2015 Pan American Games|2015 Pan American]] and [[2015 Parapan American Games|Parapan American Games]] and the [[Canadian National Exhibition]]. As more new vehicles arrive and are commissioned by the TTC, they will be rolled out onto other streetcar routes across Toronto with full deployment expected by 2019.<ref name="ttc.ca">{{cite web |url=http://www.ttc.ca/About_the_TTC/Projects_and_initiatives/New_Streetcars/index.jsp |archiveurl=http://web.archive.org/web/20121025130746/http://www.ttc.ca/About_the_TTC/Projects_and_initiatives/New_Streetcars/index.jsp |archivedate=October 25, 2012 |title=New Streetcars: Meet your new ride |publisher=Toronto Transit Commission |date=September 2012 |accessdate=December 27, 2014}}</ref>
+The TTC's fleet of 248 [[Canadian Light Rail Vehicle]] and [[Articulated Light Rail Vehicle]] streetcars is nearing the end of its useful life. The TTC ordered 204 new [[Flexity Outlook (Toronto streetcar)|Flexity Outlook]] light rapid transit vehicles from [[Bombardier Transportation]]. The first of these new streetcars entered service on the [[510 Spadina]] line on August 31, 2014, followed by route [[509 Harbourfront]] on March 29, 2015. Flexity streetcars have been used occasionally on route [[511 Bathurst]] during major events at [[Exhibition Place]] such as the [[2015 Pan American Games|2015 Pan American]] and [[2015 Parapan American Games|Parapan American Games]] and the [[Canadian National Exhibition]]. As more new vehicles arrive and are commissioned by the TTC, they will be rolled out onto other streetcar routes with full deployment expected by 2019.<ref name="ttc.ca">{{cite web |url=http://www.ttc.ca/About_the_TTC/Projects_and_initiatives/New_Streetcars/index.jsp |archiveurl=http://web.archive.org/web/20121025130746/http://www.ttc.ca/About_the_TTC/Projects_and_initiatives/New_Streetcars/index.jsp |archivedate=October 25, 2012 |title=New Streetcars: Meet your new ride |publisher=Toronto Transit Commission |date=September 2012 |accessdate=December 27, 2014}}</ref>
 ==Services==
@@ Line 89: / Line 89: @@
 {{Main|Toronto Transit Commission fares}}
 [[File:Toronto Transit Commission Token-2007.jpg|thumb|right|Obverse and reverse of Toronto Transit Commission single-ride token]]
-As of March 1, 2015, Children 12 and under ride the TTC's transit system free of fare, the TTC fare system accepts cash, tickets (for students ages 13 to 19 and seniors 65 or older), tokens, and transit passes. Since January 3, 2010, the adult cash fare has been $3.00 for a single trip.<ref name="CityNews-Fare">{{cite news |title=TTC approves 10 cent fare hike |url=http://www.citynews.ca/2011/12/14/ttc-approves-10-cent-fare-hike/ |work=[[CityNews]] |date=December 14, 2011 |accessdate=February 19, 2012}}</ref><ref>{{cite news |url=http://www.thestar.com/news/city_hall/2011/12/14/ttc_approves_10cent_fare_hike.html |work=Toronto Star |first=Paul |last=Moloney |title=TTC approves 10-cent fare hike |date=December 27, 2014}}</ref> Tokens, however, have increased in price per token from $2.50 in 2010 to $2.60 in 2012,<ref name="CityNews-Fare" /> $2.65 in 2013, to $2.70 in 2014. In 2015 token fares have increased again to $2.80. Tokens are sold in sets of three or seven at the same price per token, and each token is valid for a single trip. They must be purchased in increments of four from token vending machines (TVMs) or purchased single handedly from collector booths.
+As of March 1, 2015, Children 12 and under ride the TTC's transit system free of fare. The TTC accepts cash, tickets (for students ages 13 to 19 and seniors 65 or older), tokens, and transit passes. Since January 3, 2010, the adult cash fare has been $3.00 for a single trip.<ref name="CityNews-Fare">{{cite news |title=TTC approves 10 cent fare hike |url=http://www.citynews.ca/2011/12/14/ttc-approves-10-cent-fare-hike/ |work=[[CityNews]] |date=December 14, 2011 |accessdate=February 19, 2012}}</ref><ref>{{cite news |url=http://www.thestar.com/news/city_hall/2011/12/14/ttc_approves_10cent_fare_hike.html |work=Toronto Star |first=Paul |last=Moloney |title=TTC approves 10-cent fare hike |date=December 27, 2014}}</ref> The cost of tokens since 2015 has been $2.80. Tokens are sold in sets of three or seven at the same price per token, and each token is valid for a single trip. They must be purchased in increments of four from token vending machines (TVMs) or purchased singlely from collector booths.
-TTC cash fare prices have risen faster than inflation since 1990. While the consumer price index (CPI) has risen at an annualized rate of 1.8% in Canada, TTC fares have increased at 4.5%.<ref>{{cite web |url=http://www.statcan.gc.ca/tables-tableaux/sum-som/l01/cst01/econ46a-eng.htm |title=Consumer Price Index, historical summary (1994 to 2013) |publisher=Statistics Canada |accessdate=December 27, 2014}}</ref><ref>{{cite web |url=http://www.transitstop.net/Stats/ttc_fares_from_1973_to_present.htm |archiveurl=http://web.archive.org/web/20121004044223/http://www.transitstop.net/Stats/ttc_fares_from_1973_to_present.htm |archivedate=October 4, 2012 |title=TTC Fares from 1969 to Present |publisher=Transitstop.net |date=January 1, 2012 |accessdate=December 27, 2014}}</ref> A hypothetical investment in tokens would have been more profitable than to deposit money in a savings account or [[Guaranteed Investment Certificate]].
+TTC cash fare prices have risen faster than inflation since 1990. While the consumer price index (CPI) has risen at an annualized rate of 1.8% in Canada, TTC fares have increased at 4.5%.<ref>{{cite web |url=http://www.statcan.gc.ca/tables-tableaux/sum-som/l01/cst01/econ46a-eng.htm |title=Consumer Price Index, historical summary (1994 to 2013) |publisher=Statistics Canada |accessdate=December 27, 2014}}</ref><ref>{{cite web |url=http://www.transitstop.net/Stats/ttc_fares_from_1973_to_present.htm |archiveurl=http://web.archive.org/web/20121004044223/http://www.transitstop.net/Stats/ttc_fares_from_1973_to_present.htm |archivedate=October 4, 2012 |title=TTC Fares from 1969 to Present |publisher=Transitstop.net |date=January 1, 2012 |accessdate=December 27, 2014}}</ref>
-[[File:TTC Historic Cash Fare Price Compared to Inflation.tif|thumb|alt=Comparison of TTC cash fare price increases to inflation.|Comparison of cash fare price increases to inflation ([[Consumer price index by country#Canada|CPI]]).]]
 {| class="wikitable"
@@ Line 133: / Line 132: @@
 ==== Presto Card ====
-The [[Presto card]], a unified [[smart card]]-based payment system for the entire [[Greater Toronto Area]], is being introduced.  As of July 2015, 26<ref>{{Cite web|title = Where can I use it?|url = http://www.getpres.to/where-can-i-use-it/|website = Presto on the TTC|accessdate = 2015-07-11}}</ref> TTC stations have Presto Card readers installed. The TTC plans to adopt the Presto system on-board all streetcars by the end of 2015 and the rest of the TTC transit system by the end of 2016. The TTC's newest version of streetcars that entered service in 2014, the [[Flexity Outlook (Toronto streetcar)|Flexity Outlook]] have been equipped with Presto machines since November of that year and which operate on a [[Proof-of-payment]] (POP) system.
+The [[Presto card]], a unified [[smart card]]-based payment system for the entire [[Greater Toronto Area]], is being introduced.  As of July 2015, 26<ref>{{Cite web|title = Where can I use it?|url = http://www.getpres.to/where-can-i-use-it/|website = Presto on the TTC|accessdate = 2015-07-11}}</ref> TTC stations have Presto Card readers installed. The TTC plans to adopt the Presto system on-board all streetcars by the end of 2015 and the rest of the TTC transit system by the end of 2016. The new [[Flexity Outlook (Toronto streetcar)|Flexity Outlook]] streetcars are equipped with Presto machines and operate on a [[Proof-of-payment]] (POP) system.
 ==== TTCconnect E-Fares ====
-Group fares and single day fares can be bought via an app. The app is call TTCconnect and is available for Android and iOS. On boarding, tap on the e-ticket screen to validate the ticket.
+Group fares and single day fares can be bought via the TTCconnect app which is available for Android and iOS. On boarding, passengers tap on the e-ticket screen to validate the ticket.
 ===Schedules and route information===
@@ Line 143: / Line 142: @@
 Additional TTC information is circulated by "What's On" and "Rocket Rider/TTC Customer News" pamphlets on some vehicles. Information can be accessed in person at the [[William McBrien Building|TTC head office]] ([[Davisville (TTC)|Davisville Station]] 1900 Yonge St.), but the TTC Info Centre at the [[Bloor-Yonge (TTC)|Bloor-Yonge Station]] has been closed.
-On December 15, 2008, the TTC launched a new Next Vehicle Arrival System (NVAS)<ref>{{cite web |url=http://www3.ttc.ca/About_the_TTC/Projects_and_initiatives/Customer_Information_Initiatives/Next_vehicle_information_system/index.jsp |archiveurl=http://web.archive.org/web/20090408024251/http://www3.ttc.ca/About_the_TTC/Projects_and_initiatives/Customer_Information_Initiatives/Next_vehicle_information_system/index.jsp |archivedate=April 8, 2009 |title=TTC Next Vehicle Information System |publisher=Toronto Transit Commission |date= |accessdate=December 27, 2014}}</ref> to indicate the time of arrival of the next vehicle along a given route. The Spadina and Harbourfont streetcar lines were the first equipped with the NVIS system, with time-to-arrival information displayed on LED systems at Union and Spadina stations. Spadina also features a flat-screen television that shows all of the cars on the [[510 Spadina]] route. All TTC streetcars have been upgraded with [[Global Positioning System]] (GPS) receivers and now operate with NVIS. Most subway stations are equipped with OneStop media screens that display the time until the next train, the time of day, and other useful information. The next vehicle feature is available on LCD screens in all stations. Since mid-2011, all buses and streetcars have had the tracking feature enabled, accessible free online and by SMS for commuters.<ref>{{cite web |url=http://news.nationalpost.com/2011/07/11/nextbus-lets-ttc-riders-track-buses-by-gps/ |title=Updated: NextBus lets TTC riders track buses by GPS |first=Aileen |last=Donnelly |work=National Post |date=July 11, 2011 |accessdate=December 27, 2014}}</ref>
+On December 15, 2008, the TTC launched a new Next Vehicle Arrival System (NVAS)<ref>{{cite web |url=http://www3.ttc.ca/About_the_TTC/Projects_and_initiatives/Customer_Information_Initiatives/Next_vehicle_information_system/index.jsp |archiveurl=http://web.archive.org/web/20090408024251/http://www3.ttc.ca/About_the_TTC/Projects_and_initiatives/Customer_Information_Initiatives/Next_vehicle_information_system/index.jsp |archivedate=April 8, 2009 |title=TTC Next Vehicle Information System |publisher=Toronto Transit Commission |date= |accessdate=December 27, 2014}}</ref> to indicate the time of arrival of the next vehicle along a given route. The Spadina and Harbourfont streetcar lines were the first equipped with the NVIS system, with time-to-arrival information displayed on LED systems at Union and Spadina stations. Spadina also features a flat-screen television that shows all of the cars on the [[510 Spadina]] route. All TTC streetcars have been upgraded with [[Global Positioning System]] (GPS) receivers and now operate with NVIS.
+Most subway stations are equipped with OneStop media screens that display the time until the next train, the time of day, and other useful information. The next vehicle feature is available on LCD screens in all stations. Since mid-2011, all buses and streetcars have had the tracking feature enabled, accessible free online and by SMS for commuters.<ref>{{cite web |url=http://news.nationalpost.com/2011/07/11/nextbus-lets-ttc-riders-track-buses-by-gps/ |title=Updated: NextBus lets TTC riders track buses by GPS |first=Aileen |last=Donnelly |work=National Post |date=July 11, 2011 |accessdate=December 27, 2014}}</ref>
 ===Online trip planner===
@@ Line 152: / Line 153: @@
 ===Communications===
-The communication system used by surface vehicles is called the Communications and Information System.<ref>{{cite web | url=https://ieeexplore.ieee.org/xpl/articleDetails.jsp?arnumber=1622833&punumber%3D10799%26filter%3DAND%28p_IS_Number%3A34050%29%26pageNumber%3D2 | title=IEEE Xplore Abstract - Toronto Transit Commission communications and information system evaluation of operationa tests | date=September 15, 1980 | accessdate=April 10, 2015}}</ref><ref name="TTC procurement authorization amendment - CIS">{{cite web | url=http://mobile.ttc.ca/About_the_TTC/Commission_reports_and_information/Commission_meetings/2013/April_24/Reports/PAA_-_Communications.pdf | title=PROCUREMENT AUTHORIZATION AMENDMENT – COMMUNICATIONS AND INFORMATION SYSTEM (CIS) CELLULAR SERVICES | date=April 24, 2013 | accessdate=April 10, 2015}}</ref> It was piloted in the 1970s, implemented in 1991 and is now deployed on all TTC surface vehicles.
+The communication system used by surface vehicles is called the Communications and Information System.<ref>{{cite web | url=https://ieeexplore.ieee.org/xpl/articleDetails.jsp?arnumber=1622833&punumber%3D10799%26filter%3DAND%28p_IS_Number%3A34050%29%26pageNumber%3D2 | title=IEEE Xplore Abstract - Toronto Transit Commission communications and information system evaluation of operationa tests | date=September 15, 1980 | accessdate=April 10, 2015}}</ref><ref name="TTC procurement authorization amendment - CIS">{{cite web | url=http://mobile.ttc.ca/About_the_TTC/Commission_reports_and_information/Commission_meetings/2013/April_24/Reports/PAA_-_Communications.pdf | title=PROCUREMENT AUTHORIZATION AMENDMENT – COMMUNICATIONS AND INFORMATION SYSTEM (CIS) CELLULAR SERVICES | date=April 24, 2013 | accessdate=April 10, 2015}}</ref> It was piloted in the 1970s, implemented in 1991, and is now deployed on all TTC surface vehicles.
 ===Wireless Internet===
-The TTC is installing wireless routers in many subway stations. The service is supported by advertising, free for users, and will generate revenue through the advertisements.<ref>https://www.ttc.ca/Customer_Service/Station_WiFi/index.jsp</ref>
+The TTC is installing wireless routers in many subway stations. The service is supported by advertising, and is free for users.<ref>https://www.ttc.ca/Customer_Service/Station_WiFi/index.jsp</ref>
 As of August 22, 2015 the service is available at Bloor-Yonge, Bay, St George, Spadina, Wellesley, College, Dundas, Queen, King, Union, St Andrew, Osgoode, St. Patrick, Queen's Park, and Museum stations.<ref>{{cite web|title=Wi-fi now available at|url=http://www.tconnect.ca/stations.php|website=TCONNECT|accessdate=20 March 2015}}</ref>
 ===Underground cellular service===
-On June 17, 2015, the TTC announced that [[Wind Mobile]] customers can now access cellular connectivity at TTC subway stations.<ref>http://ttc.ca/News/2015/June/061715_cellservice.jsp</ref> BAI Canada has built a shared Wi-Fi and cellular infrastructure for the TTC that allows any wireless carrier to sign on and provide underground cellular service to their customers. Since then, as the first carrier to sign on to the network, Wind Mobile has been the exclusive provider of cellular services at underground TTC subway stations.
+On June 17, 2015, the TTC announced that [[Wind Mobile]] customers can now access cellular connectivity at some TTC subway stations.<ref>http://ttc.ca/News/2015/June/061715_cellservice.jsp</ref> BAI Canada has built a shared Wi-Fi and cellular infrastructure for the TTC that allows any wireless carrier to sign on and provide underground cellular service to their customers. Since then, as the first carrier to sign on to the network, Wind Mobile has been the exclusive provider of cellular services at underground TTC subway stations.
-The introduction of cellular service at TTC stations expands Tconnect, BAI Canada’s ad-supported Wi-Fi service, which was launched to TTC customers in late 2013. Since mid-2015, the network as bern live at 18 subway station platforms around the downtown “U”, including Bloor-Yonge, Bay, St George and Spadina stations. The Tconnect network grants more than one million one-hour sessions per month while TTC customers use more than 15 terabytes of data on the Wi-Fi network.
+The introduction of cellular service at TTC stations expands Tconnect, BAI Canada’s ad-supported Wi-Fi service, which was launched to TTC customers in late 2013. Since mid-2015, the network has been live at 18 subway station platforms around the downtown “U”, including Bloor-Yonge, Bay, St George and Spadina stations. The Tconnect network grants more than one million one-hour sessions per month while TTC customers use more than 15 terabytes of data on the Wi-Fi network.
 ===Accessibility===
 {{Main|Toronto Transit Commission accessibility}}
 [[File:TR Wheelchair spot.jpg|thumb|Fold up seats wheelchair position on a [[Toronto Rocket]] subway train]]
-Although the [[Wheel-Trans]] door-to-door service has been available since the mid-1970s, since the 1990s, the TTC has focused on providing accessible services on conventional bus routes, the RT and subway. 34 of the 69 stations on [[Line 1 Yonge–University|Lines 1 Yonge–University]], [[Line 2 Bloor–Danforth|2 Bloor–Danforth]], and [[Line 3 Scarborough|3 Scarborough]] are wheel-chair accessible, and all stations on [[Line 4 Sheppard]] are fully accessible. In December 2011 all bus routes became accessible with the retirement of the commission's last inaccessible buses.<ref>{{cite press release |url=http://www.ttc.ca/News/2011/December/1220_All_170_Bus_Routes_Accessible.jsp |title=TTC All 170 TTC bus routes now accessible |publisher=Toronto Transit Commission |date=December 20, 2011 |accessdate=December 27, 2014}}</ref> On August 31, 2014, the streetcar network became accessible when the commission launched its new fleet of low-floor [[Bombardier Transportation|Bombardier's]] [[Flexity Outlook (Toronto streetcar)|Flexity Outlook]] streetcars, which will replace the commission's non-accessible vehicles by 2020.
+The [[Wheel-Trans]] door-to-door service has been available since the mid-1970s. Since the 1990s, the TTC has focused on providing accessible services on conventional bus routes, the RT and subway. 34 of the 69 stations on [[Line 1 Yonge–University|Lines 1 Yonge–University]], [[Line 2 Bloor–Danforth|2 Bloor–Danforth]], and [[Line 3 Scarborough|3 Scarborough]] are wheel-chair accessible, and all stations on [[Line 4 Sheppard]] are fully accessible. In December 2011 all bus routes became accessible with the retirement of the commission's last inaccessible buses.<ref>{{cite press release |url=http://www.ttc.ca/News/2011/December/1220_All_170_Bus_Routes_Accessible.jsp |title=TTC All 170 TTC bus routes now accessible |publisher=Toronto Transit Commission |date=December 20, 2011 |accessdate=December 27, 2014}}</ref> On August 31, 2014, the commission launched its new fleet of low-floor [[Bombardier Transportation|Bombardier's]] [[Flexity Outlook (Toronto streetcar)|Flexity Outlook]] streetcars, which will replace the commission's non-accessible vehicles by 2020.
-All surface vehicles have been equipped with the on-board Surface Vehicle Automatic Stop Announcement System (SVASAS) since February 2008. It operates over speakers indicating the next stop (e.g., "Next Stop: Yonge Street, Queen Subway Station.") A digital orange LED board on streetcars and buses displays the name of the upcoming streets as the vehicle progresses on its route.  The new [[Flexity Outlook (Toronto streetcar)|Flexity Outlook]] accessible low-floor streetcars which entered service on August 31, 2014, have also been equipped with external speakers which plays automated external route pre-boarding announcements which announces the route, destination of vehicle travel and possibly the next stop.  Since October 25, 2007, the [[Ontario Human Rights Commission]] (OHRC) has urged all public transit operations in Ontario including [[GO Transit]] to call out all stops for the visually impaired passengers. Transit operations who do not announce all stops could be violating riders' rights according to the OHRC.<ref>{{cite web |url=http://www.ohrc.on.ca/en/news_centre/ontario-transit-services-expected-announce-all-transit-stops |title=Ontario Transit Services Expected To Announce All Transit Stops |date=October 25, 2007 |publisher=Ontario Human Rights Commission |accessdate=December 27, 2014}}</ref>
+All surface vehicles have been equipped with the on-board Surface Vehicle Automatic Stop Announcement System (SVASAS) since February 2008. It operates over speakers indicating the next stop. A digital orange LED board on streetcars and buses displays the name of the upcoming streets as the vehicle progresses on its route.  The [[Flexity Outlook (Toronto streetcar)|Flexity Outlook]] streetcars are equipped with external speakers which play automated announcements of the route, destination of vehicle travel and possibly the next stop.
 ==Infrastructure==
@@ Line 180: / Line 181: @@
 ===Stops and shelters===
 [[File:TTC bus stop.jpg|thumb|upright|A typical TTC bus stop]]
-The shelters in the system are installed and maintained under contracts with [[Astral Media]] (now owned by [[Bell Media]]) (with [[Outfront Media|CBS Outdoor]] since 2006 and previously [[Viacom (original)|Viacom]] Media) and [[Toronto Transportation Services]].<ref>{{cite web |last=Lakey |first=Jack |url=http://www.thestar.com/yourtoronto/the_fixer/2013/01/17/the_fixer_say_goodbye_to_onesided_transit_shelters.html |title=The Fixer: Say goodbye to one-sided transit shelters |work=Toronto Star |date=January 17, 2013 |accessdate=December 27, 2014}}</ref> 4,100 shelters are managed by Toronto Transportation and most from the former transportation departments of the municipalities that make up the City of [[Toronto]].
+The shelters in the system are installed and maintained under contracts with [[Astral Media]] (now owned by [[Bell Media]]) (with [[Outfront Media|CBS Outdoor]] since 2006 and previously [[Viacom (original)|Viacom]] Media) and [[Toronto Transportation Services]].<ref>{{cite web |last=Lakey |first=Jack |url=http://www.thestar.com/yourtoronto/the_fixer/2013/01/17/the_fixer_say_goodbye_to_onesided_transit_shelters.html |title=The Fixer: Say goodbye to one-sided transit shelters |work=Toronto Star |date=January 17, 2013 |accessdate=December 27, 2014}}</ref> 4,100 shelters are managed by Toronto Transportation.
 There are four versions of shelters found in the city:<ref>{{cite web |url=http://www.transitstop.net/gallery3.htm |archiveurl=http://web.archive.org/web/20111211223459/http://www.transitstop.net/gallery3.htm |archivedate=December 11, 2011 |title=TTC Bus Shelters |work=Transitstop.net |accessdate=December 27, 2014}}</ref>
@@ Line 192: / Line 193: @@
 * Classic shelters – oldest version without advertisements and found mostly in the suburbs
-The Otter Loop Shelter on Avenue Road south of Lawrence Avenue West was once the only remaining bus shelter from the 1940s and 1950s. It was designed by [[John B. Parkin]] Associates.<ref>{{cite web |last=Bow| first=James |date=April 3, 2006 |url=http://transit.toronto.on.ca/archives/weblog/2006/04/03-save_otter.shtml |title=Save Otter Loop? |publisher=Transit Toronto |accessdate=December 27, 2014}}</ref> The loop and shelter are not in regular revenue service and not owned by the TTC.
+The Otter Loop Shelter on Avenue Road south of Lawrence Avenue West is the only remaining bus shelter from the 1940s and 1950s. It was designed by [[John B. Parkin]] Associates.<ref>{{cite web |last=Bow| first=James |date=April 3, 2006 |url=http://transit.toronto.on.ca/archives/weblog/2006/04/03-save_otter.shtml |title=Save Otter Loop? |publisher=Transit Toronto |accessdate=December 27, 2014}}</ref> The loop and shelter are not in regular revenue service and not owned by the TTC.
 The transit system is introducing shelters with solar panels and some with next stop broadcast. The latter will appear along streetcar lines.
@@ Line 198: / Line 199: @@
 ===Facilities===
 {{Main|Toronto Transit Commission facilities}}
-TTC buses and streetcars are operated out of a number of garages and carhouses located around the city and are serviced at several other facilities.
+TTC buses and streetcars are operated out of a number of garages and carhouses located around the city and are serviced at several other facilities. The surface routes are divided into several divisions.  Individual divisions have a superintendent, an on-duty mobile supervisor, a CIS communications centre, and a garage facility tasked with managing the division's vehicle fleet and routes.
-The surface routes are divided into several divisions.  Individual divisions have a superintendent, an on-duty mobile supervisor, a CIS communications centre, and a garage facility tasked with managing the division's vehicle fleet and routes.
 ===Headquarters===
 TTC Head Office is in the [[William McBrien Building]], located at 1900 Yonge Street at Davisville Avenue, which opened in 1957. The previous TTC Headquarters was at Yonge and Front Streets in the [[Toronto Board of Trade Building]].
-There are plans to relocate the HQ to a yet to be built site at 4050 [[Yonge Street]] near [[York Mills Road]]. The site is a commuter parking lot with a TTC entrance to [[York Mills (TTC)|York Mills Subway Station]].  [[Build Toronto]] is charged with helping the commission relocate, but it is facing political opposition from many mayoral candidates.<ref>{{cite news |last=Grant |first=Kelly |url=http://www.theglobeandmail.com/news/toronto/proposal-for-new-ttc-headquarters-draws-flak/article1558470/ |title=Proposal for new TTC Headquarters draws flak |work=[[The Globe and Mail]] |location=Toronto |date=May 6, 2010 |accessdate=December 27, 2014}}</ref>
+There are plans to relocate the HQ to a yet to be built site at 4050 Yonge Street near York Mills Road. The site is a commuter parking lot with a TTC entrance to [[York Mills (TTC)|York Mills]] Subway Station.  [[Build Toronto]] is charged with helping the commission relocate, but it is facing political opposition from many mayoral candidates.<ref>{{cite news |last=Grant |first=Kelly |url=http://www.theglobeandmail.com/news/toronto/proposal-for-new-ttc-headquarters-draws-flak/article1558470/ |title=Proposal for new TTC Headquarters draws flak |work=[[The Globe and Mail]] |location=Toronto |date=May 6, 2010 |accessdate=December 27, 2014}}</ref>
 ===Commuter parking lots===
@@ Line 216: / Line 216: @@
 ===Safety programs===
 Safety features provided by the TTC include:
-* '''Request Stop''' on surface routes (9 p.m.-5 a.m.) (excluding streetcar routes); all passengers travelling alone can request the driver to stop at points between bus stops. The program started in 1991, due in part to the activities of serial rapist and killer [[Paul Bernardo]]. On October 13, 2011, after many requests from the public and, finally, a letter by LGBTQ rights group **** Ontario,<ref>{{cite web |url=http://****ontario.org/request-stop/ |title=Letter to Councillor Karen Stintz regarding the TTC's Request Stop Program |publisher=****Ontario |date=September 28, 2011 |accessdate=December 27, 2014}}</ref> the TTC announced that it would make the Request Stop Program available to all passengers in need.
+* '''Request Stop''' on surface routes (9 p.m.-5 a.m.) (excluding streetcar routes); all passengers travelling alone can ask the driver to stop at points between bus stops. The program started in 1991, due in part to the activities of serial rapist and killer [[Paul Bernardo]]. On October 13, 2011, after many requests from the public and, finally, a letter by LGBTQ rights group **** Ontario,<ref>{{cite web |url=http://****ontario.org/request-stop/ |title=Letter to Councillor Karen Stintz regarding the TTC's Request Stop Program |publisher=****Ontario |date=September 28, 2011 |accessdate=December 27, 2014}}</ref> the TTC announced that it would make the Request Stop Program available to all passengers in need.
 * '''Designated Waiting Areas (DWA)''' on subway and RT platforms; these are well lit, have intercoms, monitored by security cameras, and are at the location where the guard car stops.
 * [[Toronto Paramedic Services|Toronto Paramedics]] stationed at key locations within the subway system during the morning and evening rush to assist with medical emergencies, and provide a faster response. This also reduces delays on the rapid transit system.<ref>{{cite press release |url=http://www3.ttc.ca/News/2009/March/TTC_and_Toronto_EMS_place_more_paramedics_in_Toronto_subwa.jsp |title=TTC and Toronto EMS place more paramedics in Toronto's subway system |publisher=Toronto Transit Commission |date=March 20, 2009 |accessdate=February 19, 2012}}</ref>
 * '''Emergency Power Cut stations''' – indicated by a blue beacon – and located on both ends of all Subway/RT platforms with a PAX telephone that can be used contact the Transit Control Centre's emergency line (3555).
-* Yellow '''Emergency Alarm''' (formerly ''Passenger Assistance Alarm'') strips on all subway and RT cars since 1977 as well as on the newer [[Flexity Outlook (Toronto streetcar)|Flexity Outlook]] low-floor streetcars since they were introduced in 2014.
+* Yellow '''Emergency Alarm''' (formerly ''Passenger Assistance Alarm'') strips on all subway and RT cars since 1977 and on the [[Flexity Outlook (Toronto streetcar)|Flexity Outlook]] streetcars since they were introduced in 2014.
-* '''Emergency stopping mechanisms''' (PGEV – Passenger/Guard Emergency Valve) on the [[T-series (Toronto subway car)|T1]] subway and [[Line 3 Scarborough]] trains (for use in severe emergencies, i.e., doors open while train in motion, person stuck in doors as train leaves station, derailment, etc.) except for the new [[Toronto Rocket]] subway trains, which utilize a two-way intercom for passenger communication with the train crew as with the newer accessible low-floor Flexity streetcars.
+* '''Emergency stopping mechanisms''' (PGEV – Passenger/Guard Emergency Valve) on the [[T-series (Toronto subway car)|T1]] subway and [[Line 3 Scarborough]] trains ( except for the new [[Toronto Rocket]] subway trains, which utilize a two-way intercom for passenger communication with the train crew as with the newer accessible low-floor Flexity streetcars.
 * Approximately 12,000 '''cameras''' monitoring activities on the subway system and on the entire fleet of buses, streetcars and [[Toronto Rocket]] subway trains.<ref>{{cite web|url=http://www.gazette.uwo.ca/article.cfm?section=FrontPage&articleID=1055 |title=The TTC is watching you on the bus, the subway |publisher=[[Montreal Gazette|The Gazette]] |date=October 25, 2007 |accessdate=February 19, 2012 |deadurl=yes |archiveurl=https://web.archive.org/20110611181807/http://www.gazette.uwo.ca/article.cfm?section=FrontPage&articleID=1055 |archivedate=June 11, 2011 }}</ref>
 * '''Underground Alert''' messages displayed on the subway platform video screens to notify passengers about criminals.
@@ Line 252: / Line 252: @@
 The TTC uses several types of voice and data communications. There are three main systems. The first is the system used by Operations, Security and Maintenance. This system operates on five [[Ultra high frequency|UHF]] conventional frequencies. Channels 1, 3, 4 and 5 are used for day-to-day operations, while Channel 2 is reserved for the [[Wheel-Trans]] service.
-Buses and streetcars use the CIS (Communications and Information System). This system employs transmit facilities throughout the city. Each bus and streetcar has a Transit Radio Unified Microprocessor (TRUMP) set on board. This is attached to a transponder receiver which allows CIS operators to track the location of the vehicle using an older computational system known as [[dead reckoning]]. The TRUMP also allows the operators and CIS operators to send and receive text messages for such things as short turns and route adjustments. There is also the option of voice communications between the operator and the CIS operator. The CIS was conceived in the late 1970s and was fully implemented in 1991. With the introduction of the NextBus GPS technology, the CIS positioning system is now{{when|date=April 2014}} using a combination of GPS data and the old dead reckoning sign-post system. In the event that internally-managed TTC communications are unavailable, the TRUMP unit operates on Bell Mobility's CDMA network to communicate with divisional operations and transit control. Recently, the TTC began research into transitioning from the outdated and antiquated CIS to a newer computer aided dispatch (CAD/AVL) system. Utilizing this technology would help improve headways, pfovide more reliable communications and allow divisional supervisors to locate vehicles in real time (the current GPS system only sends location updates every 20 seconds). There is no current estimate of when this technology is to be implemented. Each TRUMP unit on every streetcar and bus is equipped with a silent "yellow alarm" key which can be activated by the operator in the event of an emergency on board. When activated, CIS supervisors and transit control dispatchers are able to hear what is going on via a high-quality boom microphone located in front of the steering wheel and dispatch emergency responders. There is also a "red alarm" key, which enables one way communication with CIS once pressed. This can be used in events such as fires when immediate assistance is required and two-way voice communication would prove detrimental to safety.
+Buses and streetcars use the Communications and Information System (CIS). This system employs transmit facilities throughout the city. Each bus and streetcar has a Transit Radio Unified Microprocessor (TRUMP) set on board. This is attached to a transponder receiver which allows CIS operators to track the location of the vehicle using an older computational system known as [[dead reckoning]]. The TRUMP also allows the operators and CIS operators to send and receive text messages for such things as short turns and route adjustments. There is also the option of voice communications between the operator and the CIS operator. The CIS was conceived in the late 1970s and was fully implemented in 1991. With the introduction of the NextBus GPS technology, the CIS positioning system is now{{when|date=April 2014}} using a combination of GPS data and the old dead reckoning sign-post system. In the event that internally-managed TTC communications are unavailable, the TRUMP unit operates on Bell Mobility's CDMA network to communicate with divisional operations and transit control. Recently, the TTC began research into transitioning from the outdated and antiquated CIS to a newer computer aided dispatch (CAD/AVL) system. Utilizing this technology would help improve headways, pfovide more reliable communications and allow divisional supervisors to locate vehicles in real time (the current GPS system only sends location updates every 20 seconds). There is no current estimate of when this technology is to be implemented. Each TRUMP unit on every streetcar and bus is equipped with a silent "yellow alarm" key which can be activated by the operator in the event of an emergency on board. When activated, CIS supervisors and transit control dispatchers are able to hear what is going on via a high-quality boom microphone located in front of the steering wheel and dispatch emergency responders. There is also a "red alarm" key, which enables one way communication with CIS once pressed. This can be used in events such as fires when immediate assistance is required and two-way voice communication would prove detrimental to safety.
 The third system is used by the subway system. This is called the Wayside system. Replacing the old devices which communicated by the third rail are new UHF [[MPT-1327]] [[Trunking]] radio sets. The Subway system is divided into three separate systems, each representing its respective subway line. This new trunking system allows Transit Control to communicate directly with a single train, a zone encompassing several trains, or the entire line. The Scarborough RT is not included in this system. They continue to use a single channel UHF system, much the same as the system used by operations staff.
@@ Line 301: / Line 301: @@
 {{Main|Toronto Transit Commission personnel}}
-The TTC has a team of over 12,000 employees. Most are operators, however the Commission also employs  supervisors, custodians and a wide range of skilled trades people who work on vehicles and critical subway and surface infrastructure.
+The TTC has more than 12,000 employees. Most are operators, however the Commission also employs supervisors, custodians and a wide range of skilled trades people who work on vehicles and critical subway and surface infrastructure.
 ===Labour disputes===

v t e Toronto Transit Commission
Bus	Blue Night Network Routes Wheel-Trans York University Busway
Subway	Yonge–University Bloor–Danforth Sheppard Eglinton Finch West Ontario Line Public art Rolling stock Signals Stations Trackage
Streetcars	501 Queen 503 Kingston Rd 504 King 505 Dundas 506 Carlton 507 Long Branch 508 Lake Shore 509 Harbourfront 510 Spadina 511 Bathurst 512 St. Clair King Street Transit Priority Corridor Loops Rolling stock
History	Incidents Queen subway line Eglinton West line Relief Line Network 2011 Gray Coach Toronto Coach Terminal Sunnyside Bus Terminal 1995 Russell Hill subway accident 2006 strike 2008 strike 502 Downtowner 514 Cherry 521 Exhibition East 522 Exhibition West Scarborough Transit City St. Clair Carhouse Toronto-gauge railways
Predecessors	Williams Omnibus Bus Line (1849–1862) Toronto Street Railway (1861–1891) Metropolitan Street Railway (1885–1904) Toronto Railway Company (1891–1921) Toronto and York Radial Railway (1904–1922) Toronto Civic Railways (1912–1921) Toronto Transportation Commission (1921–1953) Hydro-Electric Railways (1922–1927)
Facilities	Davisville Yard Eglinton MSF Greenwood Yard Hillcrest Complex Keele Yard Leslie Barns McCowan Yard Roncesvalles Carhouse Russell Carhouse William McBrien Building Wilson Yard
Proposed	Don Mills LRT East Bayfront LRT Eglinton East LRT Jane LRT Waterfront West LRT
Miscellaneous	Accessibility Fares Font Metrolinx Personnel Transit Enforcement Unit
Italics indicate a project under construction

v t e Public transit systems in Canada
Alberta	Airdrie Banff/Canmore Calgary Edmonton Fort McMurray Fort Saskatchewan Grande Prairie Hinton Leduc Lethbridge Medicine Hat Red Deer St. Albert Strathcona County
British Columbia	100 Mile House Agassiz–Harrison Ashcroft–Cache Creek–Clinton BC Bus North BC Ferries BC Transit Health Connections Bella Coola Campbell River Central Fraser Valley Chilliwack Comox Valley Cowichan Valley Kamloops Kelowna Regional Nanaimo Pemberton Valley Prince George Salt Spring Island South Okanagan–Similkameen Vancouver Vernon Victoria West Kootenay Whistler
Manitoba	Brandon Selkirk Thompson Winnipeg
New Brunswick	Fredericton Miramichi Moncton Saint John
Newfoundland and Labrador	Corner Brook St. John's
Northwest Territories	Yellowknife
Nova Scotia	Annapolis Valley Cape Breton Halifax Pictou County Strait of Canso Area
Ontario	Barrie Belleville Bradford West Gwillimbury Brampton Brantford Brockville Burlington Chatham–Kent Cobourg Collingwood Cornwall Durham Region Elliot Lake Guelph Hamilton Huntsville Kenora Kingston Leamington Lindsay London Midland/Penetanguishene Milton Mississauga Niagara Parks Niagara Region Norfolk County North Bay Oakville Ottawa Ontario Northland (intercity) Orangeville Orillia Owen Sound Peterborough Port Hope St. Thomas Sarnia Sault Ste. Marie Simcoe County Stratford Sudbury Tecumseh Thunder Bay Tillsonburg Timmins Toronto Greater Toronto Wasaga Beach Waterloo Region Windsor Woodstock York Region
Prince Edward Island	Charlottetown–Cornwall–Stratford
Quebec	Drummondville Gatineau Granby Lanaudière Laval Lévis Longueuil Montreal Greater Montreal Mont-Tremblant Quebec City Rimouski Rouyn–Noranda Saguenay Saint-Jean-sur-Richelieu Sherbrooke Trois-Rivières
Saskatchewan	Moose Jaw Prince Albert Regina STC (former intercity) Saskatoon Swift Current Yorkton
Yukon	Whitehorse

v t e Government and politics of Toronto
Municipal government	Mayor List City Council Deputy Mayor Speaker Elections Police Services Board Archives City of Toronto Act Board of Control
Divisions	Children's Services Economic Development and Culture Fire Services Heavy Urban Search and Rescue Homes for the Aged Paramedic Services Parks, Forestry and Recreation Division Police Service Public Health Public Library Solid Waste Management Technical Services Transit Commission Water
City-owned corporations	Community Housing Hydro Parking Authority Bike Share Zoo
Education	Toronto Catholic District School Board‎ Toronto District School Board Conseil scolaire Viamonde Conseil scolaire de district catholique Centre-Sud

Authority control databases
International	ISNI VIAF
National	Germany Israel United States
Artists	ULAN

Revision as of 12:50, 14 October 2015

History

Finances

Past transit operators

Island Ferry

Gray Coach

Operations

Buses

Rapid transit

Streetcars

Services

Fares

Presto Card

TTCconnect E-Fares

Schedules and route information

Online trip planner

Connections

Communications

Wireless Internet

Underground cellular service

Accessibility

Infrastructure

Terminals

Stops and shelters

Facilities

Headquarters

Commuter parking lots

Public washrooms

Safety

Safety programs

Crisis Link

TTC By-law No. 1

Transit Enforcement Unit

OneStop media system

Communications

Management

Current management team

Station managers

Personnel

Labour disputes

See also

References

Further reading

External links