Tata Consultancy Services: Difference between revisions

From Wikipedia, the free encyclopedia
Content deleted Content added
Line 276: Line 276:


==Employees==
==Employees==
TCS had a total of 265,583 employees as of 31 October 2012, of whom 220,835 were based in India and 17,748 in the rest of the world.<ref name=annrep/> TCS is one of the largest [[private sector]] employers in India,<ref name="TCS" /> and the second-largest employer among listed Indian companies (after [[Coal India Limited]]).<ref>{{cite news| url=http://money.cnn.com/magazines/fortune/global500/2011/snapshots/7646.html | work=CNN | title=Fortune Global 500 2011: The World's Biggest Companies}}</ref> In the 2011/12 fiscal year TCS recruited a total of 70,400 new staff, of whom 61,055 were based in India and 9,345 were based in the rest of the world.<ref name=annrep/> In the same period a total of 30,431 staff left employment with TCS, leaving a net increase of 39,969, of whom 36,232 were based in India and 3,737 in the rest of the world.<ref name=annrep/> TCS has announced plans to recruit 60,000 graduates in the 2012/13 fiscal year.<ref>{{cite news| url= http://timesofindia.indiatimes.com/tech/careers/job-trends/TCS-plans-to-hire-60000-freshers-in-FY12-13/articleshow/13845391.cms| title=TCS plans to hire 60,000 freshers in FY12-13| date=5 June 2012 | work=The Times of India}}</ref>
TCS had a total of 265,583 employees as of 31 October 2012, of whom 220,835 were based in India and 17,748 in the rest of the world.<ref name=annrep/> TCS is one of the largest [[private sector]] employers in India,<ref name="TCS" /> and the second-largest employer among listed Indian companies (after [[Coal India Limited]]).<ref>{{cite news| url=http://money.cnn.com/magazines/fortune/global500/2011/snapshots/7646.html | work=CNN | title=Fortune Global 500 2011: The World's Biggest Companies}}</ref> In the 2011/12 fiscal year TCS recruited a total of 70,400 new staff, of whom 61,055 were based in India and 9,345 were based in the rest of the world.<ref name=anneryeryeryeye erterrep/> In the same period a total of 30,431 staff left employment with TCS, leaving a net increase of 39,969, of whom 36,232 were based in India and 3,737 in the rest of the world.<ref name=annrep/> TCS has announced plans to recruit 60,000 graduates in the 2012/13 fiscal year.<ref>{{cite news| url= http://timesofindia.indiatimes.com/tech/careers/job-trends/TCS-plans-to-hire-60000-freshers-in-FY12-13/articleshow/13845391.cms| title=TCS plans to hire 60,000 freshers in FY12-13| date=5 June 2012 | work=The Times of India}}</ref>


TCS was the fifth-largest United States visa recipient in 2008 (after [[Infosys]], [[Cognizant Technology Solutions|CTS]], [[Wipro]] and [[Mahindra Satyam]]).<ref>{{cite web |url= http://www.businessweek.com/technology/content/feb2009/tc20090223_946195.htm?chan=rss_topStories_ssi_5|title=Indian Firms, Microsoft Top H-1B List|work=News|publisher=Businessweek|date= 24 February 2009}}</ref>
TCS was the fifth-largest United States visa recipient in 2008 (after [[Infosys]], [[Cognizant Technology Solutions|CTS]], [[Wipro]] and [[Mahindra Satyam]]).<ref>{{cite web |url= http://www.businessweek.com/technology/content/feb2009/tc20090223_946195.htm?chan=rss_topStories_ssi_5|title=Indian Firms, Microsoft Top H-1B List|work=News|publisher=Businessweek|date= 24 February 2009}}</ref>

Revision as of 18:51, 28 March 2013

Tata Consultancy Services Limited
Company typePublic company
BSE532540
NSETCS
BSE SENSEX Constituent
IndustryIT services, IT consulting
Founded1968
FounderJ R D Tata
HeadquartersMumbai, Maharashtra, India
Area served
Worldwide
Key people
Cyrus Mistry
(chairman)
N. Chandrasekaran
(CEO & MD)
ServicesIT, business consulting and outsourcing services
RevenueIncrease US$ 10.17 billion (2012)[1]
Increase US$ 2.2 billion (2012)[1]
Number of employees
263,637 (2012)[2]
ParentTata Group
SubsidiariesCMC Limited, TCS China, TRDDC
Websitewww.tcs.com

Tata Consultancy Services Limited (TCS) (BSE532540, NSETCS) is an Indian multinational information technology (IT) services, business solutions and outsourcing services company headquartered in Mumbai, Maharashtra. TCS is a subsidiary of the Tata Group and is listed on the Bombay Stock Exchange and the National Stock Exchange of India. It is one of India's most valuable companies[3] and is the largest India-based IT services company by 2012 revenues.

History

1968 to 2000

Tata Consultancy Services (TCS) was founded in 1968. Its early contracts included providing punched card services to sister company TISCO (now Tata Steel), working on an Inter-Branch Reconciliation System for the Central Bank of India,[4] and providing bureau services to Unit Trust of India.

In 1975, TCS conducted its first campus interviews, held at IISc, Bangalore. The recruits comprised 12 Indian Institutes of Technology graduates and three IISc graduates, who became the first TCS employees to enter a formal graduate trainee programme.[5]

In 1979, TCS delivered an electronic depository and trading system called SECOM for the Swiss company SIS SegaInterSettle. TCS followed this up with System X for the Canadian Depository System and automating the Johannesburg Stock Exchange.[6] TCS associated with a Swiss partner, TKS Teknosoft, which it later acquired.[7]

In 1981, TCS established India's first dedicated software research and development center, the Tata Research Development and Design Center (TRDDC) in Pune.[8] In 1985 TCS established India's first client-dedicated offshore development center, set up for client Tandem.

In the early 1990s the Indian IT outsourcing industry grew rapidly due to the Y2K bug and the launch of a unified European currency, Euro. TCS created the factory model for Y2K conversion and developed software tools which automated the conversion process and enabled third-party developer and client implementation.[9]

2000 to present

By 2004, TCS's e-business activities were generating over US$500 million in annual revenues.[10]

On 25 August 2004 TCS became a publicly listed company.[11]

In 2005 TCS became the first India-based IT services company to enter the bioinformatics market.[12]

In 2006 TCS designed an ERP system for the Indian Railway Catering and Tourism Corporation.[13]

In 2008 TCS undertook an internal restructuring exercise which aimed to increase the company's agility.[14]

TCS entered the small and medium enterprises market for the first time in 2011, with cloud-based offerings.[15] On the last trading day of 2011, TCS overtook RIL to achieve the highest market capitalisation of any India-based company.[16]

In the 2011/12 fiscal year TCS achieved annual revenues of over U$10 billion for the first time.[17]

Mergers and Acquisitions

Name Acquisition date Activities Country of HQ Value Headcount
(at acquisition)
Notes Reference
CMC Limited October 2001 IT Services India US$33.89 m (51%) 3,100 Access to domestic capability; continues to be a separately run company. [18]
Airline Financial Support Services India (AFS) January 2004 BPO India $5.1 m 316 BPO expertise in Airline and Hospitality sector [19]
Aviation Software Development Consultancy India (ASDC) May 2004 IT Services India n/a 180 ASDC was a Singapore Airlines-TCS JV; Acquired Singapore Airlines as a major client [20]
Phoenix Global Solutions May 2004 BPO India $13 m 350 Acquire expertise in insurance [21]
Swedish Indian IT Resources AB (SITAR) May 2005 IT Services Sweden $4.8 m n/a Acquire blue-chip European customers like Ericsson, IKEA, Vattenfall and Hutchison; SITAR was TCS’ exclusive partner in Sweden and a non-exclusive partner in Norway.
Pearl Group October 2005 Insurance United Kingdom $94.7 m 950 Acquired life and pension outsourcing business from Pearl Group; Domain knowledge of life and pension underwriting business [22]
FNS October 2005 Core Banking Product Australia $26 m 190 Acquired core banking solution product and access to 116 customers in 35 countries; FNS was an existing partner for TCS
Comicrom November 2005 Banking BPO Chile $23.7 m 1,257 Entry into Latin America; Access to payment processing platform [23]
Tata Infotech February 2006 IT Services India n/a n/a [24]
TCS Management November 2006 IT Services Australia $13.0 m 35 Access to Australian clients [25]
TKS-Teknosoft November 2006 Banking Product Switzerland $80.4 m 115 Expand product portfolio by acquiring rights to Quartz and ownership of Alpha and e-portfolio, enhanced presence in Switzerland and France [26]
Citigroup Global Services Limited December 2008 Business Process Outsourcing US $512 m 12,472 TCS acquired key BFS domain knowledge. [27]
Supervalu Services India 8 October 2010 Supervalu USA self Software Service company India 612 TCS had a deal with Supervalu to have their Software Outsourcing to TCS and acquired Supervalu India. [27]
Computational Research Labs August 2012 High Performance Computing India $34 m N/A Acquire expertise in High Performance Computing (HPC) applications and Cloud services [28]
Merger of Supervalu Services India into TCS April-2013 Subsidiary formed for providing software services to Supervalu USA after aquisition of 'Supervalu Services India' India N/A N/A The subsidiary Retail Full Serve Private Limited(RFPL) was merged in TCS

Products and services

TCS and its subsidiaries provide a wide range of information technology-related products and services including application development; business process outsourcing; capacity planning; consulting; enterprise software; hardware sizing; payment processing; software management; and technology education services.[29]

Service lines

TCS' services are currently organised into the following service lines (percentage of total TCS revenues in the 2011/12 fiscal year generated by each respective service line is shown in parentheses):

  • Application development and maintenance (44.75%);
  • Asset leverage solutions (3.84%);
  • Assurance services (7.45%);
  • Business intelligence (4.55%);
  • Business process outsourcing (11.04%);
  • Consulting (2.58%);
  • Engineering and Industrial services (4.62%);
  • Enterprise solutions (11.11%); and
  • IT infrastructure services (10.06%).[29]

Operations

As of 31 March 2012, TCS had 183 offices across 43 countries and 117 delivery centres across 21 countries.[29] At the same date TCS had a total of 58 subsidiary companies.[29]

Locations

The Tata Consultancy Services campus at Lucknow, Uttar Pradesh.

India: TCS has development centres and/or regional offices in the following Indian cities: Ahmedabad, Bangalore, Baroda, Bhubaneswar, Chennai, Coimbatore, Delhi, Gandhinagar, Goa, Gurgaon, Guwahati, Hyderabad, Jamshedpur, Kochi, Kolkata, Lucknow, Mumbai, Nagpur, Noida, Pune and Trivandrum.[30][31]

Africa: TCS has regional offices in South Africa and Morocco.[32]

Asia (ex. India): TCS has regional offices in Bahrain, Beijing,[33] Hong Kong, Hangzhou, Shanghai, Indonesia, Israel, Japan, Malaysia, Philippines,[34] Saudi Arabia, Singapore, South Korea, Taiwan, Thailand, UAE (Dubai)[35]

Australia: TCS has a regional office in Australia.

Europe: TCS has regional offices in Belgium, Denmark, Finland, France, Germany, Hungary, Iceland, Ireland, Italy, Luxembourg, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland and the United Kingdom.

North America: TCS has regional offices in Canada, Mexico and the United States.

South America: TCS has regional offices in Argentina, Brazil, Chile, Colombia, Ecuador, Peru and Uruguay.[36]

Tata Research Development and Design Center

The Tata Consultancy Services campus at Madhapur, Hyderabad, Andhra Pradesh
File:TCS@Siruseri,Chennai.jpg
The Tata Consultancy Services campus at Siruseri, Chennai, Tamil Nadu

TCS established the first software research center in India, the Tata Research Development and Design Center, in Pune, India in 1981. TRDDC undertakes research in Software engineering, Process engineering and Systems Research.

Researchers at TRDDC also developed MasterCraft (now a suite of digitisation and optimisation tools)[37] a Model Driven Development software that can automatically create code based on a model of a software, and rewrite the code based on the user's needs.[38]

Research at TRDDC has also resulted in the development of Sujal, a low-cost water purifier that can be manufactured using locally available resources. TCS deployed thousands of these filters in the Indian Ocean Tsunami disaster of 2004 as part of its relief activities.[39] This product has been marketed in India as Tata swach, a low cost water purifier.[40]

Innovation Labs

In 2007, TCS launched its Co-Innovation Network, a network of TCS Innovation Labs, startup alliances, University Research Departments, and venture capitalists.[41]

In addition to TRDDC, TCS has 19 Innovation Labs based in three countries.[42]

TCS' Co-Innovation Network partners include Collabnet, Cassatt, academic institutions such as Stanford, MIT, various IITs, and venture capitalists like Sequoia and Kleiner Perkins.[43]

TCS BPO

TCS BPO is the second largest player in the outsourcing industry in India behind Genpact according to Dataquest survey in August 2011.[44] TCS's BPO arm had revenues of $925 million in the year that ended in March, and 34,000 employees[45] Other than major Indian cities, TCS BPO is also present in Tier-II locations like Pune. TCS is also expanding its BPO centre in Kolkata, where it already employs 2,000 people.[46] Tata Consultancy Services has opened a business process outsourcing facility in the Philippines following the path of India-based BPO companies which have operations in that country.[47]

Employees

TCS had a total of 265,583 employees as of 31 October 2012, of whom 220,835 were based in India and 17,748 in the rest of the world.[29] TCS is one of the largest private sector employers in India,[1] and the second-largest employer among listed Indian companies (after Coal India Limited).[48] In the 2011/12 fiscal year TCS recruited a total of 70,400 new staff, of whom 61,055 were based in India and 9,345 were based in the rest of the world.Cite error: The <ref> tag has too many names (see the help page). In the same period a total of 30,431 staff left employment with TCS, leaving a net increase of 39,969, of whom 36,232 were based in India and 3,737 in the rest of the world.[29] TCS has announced plans to recruit 60,000 graduates in the 2012/13 fiscal year.[49]

TCS was the fifth-largest United States visa recipient in 2008 (after Infosys, CTS, Wipro and Mahindra Satyam).[50]

On 14 February 2006, US law firm Lieff Cabraser Heimann & Bernstein, LLP filed a nationwide class action lawsuit against Tata.[51] In April 2012, a US District Judge in Oakland, California approved action on the lawsuit on behalf of all non-US citizens employed by TCS within the state of California from 14 February 2002 to 30 June 2005. The workers claimed that they were forced to sign over their federal and state tax refunds to their employer, as well as stating their Indian salaries were wrongfully deducted from their US pay.[52]

Sponsorships

TCS is one of the sponsors of the New York Marathon, the Chicago Marathon, the Boston Marathon and the Mumbai Marathon. TCS is the title sponsor for the Amsterdam Marathon and the Bangalore 10k. TCS has been a sponsor of the Indian Premier League team Rajasthan Royals since 2009.[53] In addition TCS provides Rajasthan Royals with technologies to help in the analysis of player performance, simulation, and is investing the use of RFID tags for tracking the players’ fitness levels and for security purposes in the stadiums.[54][55] TCS conducts an annual IT Quiz called TCS IT Wiz for high school students[56]

See also

References

  1. ^ a b c TCS FY 2012 results
  2. ^ "Investor FAQs".
  3. ^ "RIL one of the most valuable company in India". CNBC-TV18. 14 October 2011.
  4. ^ "Tata Consultancy Services Limited: The Pioneer in the Indian IT Industry". Case Study. ICMR. 1 January 1990.
  5. ^ Cognizant rising by Chennai beach
  6. ^ "Indian software keeps Swiss securities safe". Swissinfo.com. 14 January 2002.
  7. ^ "TCS acquires TKS Teknosoft". The Financial Express. 11 January 2006.
  8. ^ Kanavi, Shivanand (7–20 June 2004). "Megasoft". Business India: 46–54.
  9. ^ "IT Man of the Year: Standing Tall". Cover Story. Dataquest India. 22 December 2004.
  10. ^ Kanavi, Shivanand (7–20 June 2004). "Megasoft". Business India: 52.
  11. ^ "Star Performer Goes Public". Editorial. Chennai, India: The Hindu. 14 June 2004.
  12. ^ "TCS launches the country's first bioinformatics product". The Indian Express. 8 February 2004.
  13. ^ "ICT helps IRCTC book 3.5 lakh e-Tickets in a day". E-GovOnline.net. 11 July 2011.
  14. ^ "Eye on future, TCS in revamp mode". Hindustan Times. 12 February 2008.
  15. ^ "TCS targets SME market with cloud computing". Computer Weekly. 15 February 2011.fdaf
  16. ^ "TCS overtakes RIL as country's most valued firm – PTI". Moneycontrol.com. Retrieved 17 September 2012.
  17. ^ [1]
  18. ^ "TCS TCS oulines vision for CMC". Chennai, India: The Hindu. 18 October 2001.
  19. ^ "TCS buys 75.1% stake in AFS from Swissair". Rediff.com. 5 June 2003.
  20. ^ "TCS buys out Singapore Airlines' stake in ASDC". Chennai, India: The Hindu. 3 October 2004.
  21. ^ "Tata acquires Phoenix India arm". ComputerWeekly.com. 5 November 2004.
  22. ^ "TCS stakes its claim in BPO with Diligenta". Ovum. 04-2006. {{cite web}}: Check date values in: |date= (help)
  23. ^ "TCS Buys Comicrom for $23M". Red Herring. 11 July 2005.
  24. ^ "Tata Infotech to merge with TCS". Silicon India. 18 July 2005.
  25. ^ "TCS acquires IT consultancy firm for A$15m". ITWire.com. 11 December 2006.
  26. ^ "TCS acquires Swiss firm TKS-Teknosoft". Financial Express. 11 January 2006.
  27. ^ a b "Tata Consultancy Services To Acquire Citigroup Global Services for $505 million". CIOL. 8 October 2008.
  28. ^ "TCS acquired CRL".
  29. ^ a b c d e f "Annual Report 2011-2012" (PDF). Tata Consultancy Services. Retrieved 1 September 2012.
  30. ^ in: Software Companies (6 November 2008). "Office locations of TCS in India". AbhiSays.com. Retrieved 13 November 2011.
  31. ^ "India: Tata Consultancy Services Worldwide". Tcs.com. Retrieved 13 November 2011.
  32. ^ "TCS plans Morocco foray with 500-strong unit". Express Online. 12 October 2006.
  33. ^ "China Joint Venture with Tata Consultancy Services". China Economic Review. 18 December 2007.
  34. ^ "TCS Worldwide: Philippines". Tcs.com. Retrieved 13 November 2011.
  35. ^ "TCS Worldwide: United Arab Emirates (UAE)". Tcs.com. Retrieved 13 November 2011.
  36. ^ "TCS bets on growing economy of Peru". Times of India. 25 July 2010.
  37. ^ "TCS Mastercraft Suite of Products". Tata Consultancy Services. 1 October 2012.
  38. ^ "When Outsourcing Loses Human Element". International Herald Tribune. 27 May 2005.
  39. ^ "Improving Our World – IEEE Annual Report(page 4)" (PDF). IEEE. 2005.
  40. ^ "Tata launches 'Swach' water filters". Deccanherald.com. Retrieved 12 August 2010.
  41. ^ "TCS launches its Co-Innovation Network". Financialexpress.com. 18 January 2007. Retrieved 16 July 2010.
  42. ^ "Innovation Labs". TCS. Retrieved 16 July 2010.
  43. ^ "Co-Innovation Network". TCS. Retrieved 26 July 2010.
  44. ^ "India's top 20 BPO companies – Rediff.com Business". Rediff.com. 23 August 2011. Retrieved 13 November 2011.
  45. ^ Tripathy, Devidutta (24 August 2011). "India TCS outsourcing chief sees no impact of global crisis". Reuters.
  46. ^ Bibhu Ranjan Mishra & Piyali Mandal (25 August 2011). "TCS to open 2,000-people BPO centre". Business-standard.com. Retrieved 13 November 2011.
  47. ^ "India's TCS opens BPO shop in Manila, Philippines – Jobs & Hire". Ibtimes.com. 3 December 2010. Retrieved 13 November 2011.
  48. ^ "Fortune Global 500 2011: The World's Biggest Companies". CNN.
  49. ^ "TCS plans to hire 60,000 freshers in FY12-13". The Times of India. 5 June 2012.
  50. ^ "Indian Firms, Microsoft Top H-1B List". News. Businessweek. 24 February 2009.
  51. ^ Vedachalam v. Tata Consultancy Services, Ltd.
  52. ^ "TCS faces class action lawsuit in US". MSN News. 4 April 2012. Retrieved 20 February 2013.
  53. ^ TCS ties up with Rajasthan Royals
  54. ^ TCS is Rajasthan Royals’ tech partner
  55. ^ Tata Consultancy Services enters the Indian Premier League
  56. ^ TCS IT Wiz

External links

Template:Major Indian companies