|Founded||20 August 1989 (as Zagal - Zagreb Airlines)|
|Frequent-flyer program||Miles & More|
|Airport lounge||Senator Lounge|
|Company slogan||More than a comfortable flight|
|Parent company||State Owned - Government of Croatia|
|Key people||Krešimir Kučko
(President and CEO)
Croatia Airlines d.d. is the government-owned national airline and flag carrier of the Republic of Croatia. Based in Buzin, Zagreb, the airline is a member of Star Alliance and operates domestic and international services. Its main base is Zagreb Airport, with focus cities being Dubrovnik, Split, and Zadar.
Croatia Airlines is the leading airline (in terms of passengers) from the former Yugoslavia, but has been loss-making for a number of years. The Croatian government has been seeking to restructure the airline, despite strong opposition from the company’s employees, and has been seeking a strategic investor.
The airline was established on 20 July 1989, trading with the name Zagal (formally, Zagreb Airlines), and started operations using a single Cessna 402 aircraft on cargo services for UPS. After the first democratic elections held in Croatia, Zagal changed its name to Croatia Airlines on 23 July 1990.
In 1991 Croatia Airlines signed an agreement with Adria Airways which allowed it to lease a McDonnell Douglas MD-82 to commence domestic jet services between Zagreb and Split. Due to the ongoing military conflict in the region and the closure of the airspace over Croatia, the airline was soon forced to suspend operations. As soon as flights restarted, Croatia Airlines acquired three Boeing 737s from Lufthansa and became a member of the International Air Transport Association (IATA). That year also saw the airline open its first international route to Frankfurt.
In 1993, two new ATR 42s and two more 737s joined the fleet and representative offices were opened in several European cities and the company bought the travel agency Obzor to organize travel packages for groups and individuals. By 1994, Croatia Airlines had welcomed its one millionth passenger. Later that year, Pope John Paul II flew the airline on a trip to Croatia.
In 1995, another ATR 42 was welcomed, as was the two millionth passenger. In 1996, Croatia Airlines became the first airline to fly to Sarajevo after the Bosnian War. In 1997 the airline's first Airbus A320 arrived and was named Rijeka. In 1998, another first plane of a new type arrived when the airline's first Airbus A319 joined the fleet. This airplane was named Zadar. In the same year, Croatia Airlines became a member of the Association of European Airlines (AEA). By 1999, two more Airbus jets had arrived and Croatia Airlines started selling the Boeing part of their fleet. The airline flew its five millionth passenger.
In 2000 two more Airbus planes arrived and an automated ticketing system was inaugurated. In 2001 the airline received maintenance and technical performing certificates from the German aviation authority Luftfahrt-Bundesamt. On 18 November 2004, Croatia Airlines joined Star Alliance.
By March 2009, the airline retired its fleet of three ATR 42 short-haul aircraft, after operating the type since 1993, and replaced it with a fleet of six Bombardier Dash 8 Q400 aircraft, the first of which was delivered in May 2008.
Losses have been made for several years; in November 2012 the government announced that it would provide HRK 800m ($ 136m) for Croatia Airline to become cost-effective from 2013 on. The government is seeking to restructure the airline, which includes plans to cut its workforce by ten percent within two years; it is also looking for a strategic investor, but has not yet been able to proceed, because other airlines in the region have also been struggling.
The largest shareholder of the airline is the Government Asset Management Agency for the Republic of Croatia, with 96.22% of the issued capital. The State Agency for Deposit Insurance and Bank Rehabilitation owns 2.16% of the airline and 1.62% is publicly held.
The key trends for Croatia Airlines group over recent years are shown below (as at year ending 31 December):
|Turnover (kn m)||1.537||1,729||1,449||1,479||1,763||1,786|
|Net Profits/Losses after tax (kn m)||1.0||−89.2||−198.5||−156.2||−113.1||−487.8|
|Number of employees (at year end)||1,052||1,113||1,131||1,117||1,101||1,086|
|Number of passengers (m)||1.7||1.8||1.7||1.6||1.9||1.9|
|Passenger load factor (%)||64.9||65.2||61.4||62.0||67.0||69.1|
|Number of aircraft (at year end)||10||10||12||13||13||13|
|Order on hold until financial situation becomes clear.|
|Airbus A320-200||2||0||18||146||164||To be replaced by Airbus A319 in the order queue.|
|Bombardier Dash 8 Q400||6||0||10||66||76|
- As of September 2013, the average age of the Croatia Airlines fleet was 10.4 years.
- Airbus and Croatia Airlines announced on 22 October 2008 the order of four additional 132-seat A319 aircraft, to be delivered from 2013.
- Croatia Airlines and maintenance partner Lufthansa announced on 23 May 2011 the introduction of new slim-line Recaro economy seats to be retrofitted into certain A320 Family aircraft from Summer 2012, increasing seating capacity by two rows.
|McDonnell Douglas MD-82||2||1990||1991|||
Accidents and incidents
- September 27, 2013: Croatia Airlines Bombardier Dash 8 Q400, registration number 9A-CQC landed at Zurich Airport with nose gear failure at 18:18 GMT/UTC. There were no injuries among 60 passengers and 4 crewmembers.
- "Basic information". croatiaairlines.com. Croatia Airlines. Retrieved 12 April 2013.
- "Društvena odgovornost u Croatia Airlinesu". croatiaairlines.com (in Croatian). Croatia Airlines. Retrieved 9 April 2013.
- Flight International 3 April 2007
- "Croatia Pushing Ahead With Croatia Airlines Restructuring". Retrieved 27 May 2013.
- "Croatia Airlines: 20- milijunti putnik". Croatiaairlines.com.
- "20 million for Croatia Airlines". Blogspot. Exyuaviation. July 28, 2009.
- "Annual Report 2008". Retrieved 27 May 2013.
- "Annual Report 2009". Retrieved 27 May 2013.
- "Annual Reports". Retrieved 27 May 2013.
- "Annual Report 2010". Retrieved 27 May 2013.
- "Fleet". croatiaairlines.com. Croatia Airlines. Retrieved 12 April 2013.
- Croatia Airlines Amateur Fleet List
- EX YU Aviation News: Croatia Airlines to shed its fleet February 6, 2013
- CENTRE FOR AVIATION Croatia Airlines eyes return to profitability 29 Dec 2011
- Fleet Age
- Croatia Airlines to acquire four additional A320 family aircraft 22 October 2008
- Balkans.com Business News Croatia Airlines to Introduce 23 May 2011
- Balkans.com Croatia Airlines presents new economy class cabin 20 March 2012
- Airfleets. "ATR 42/72 in Croatia Airlines history". Retrieved 16 August 2010.
- Airfleets. "Boeing 737 in Croatia Airlines history". Retrieved 16 August 2010.
- Airfleets. "BAe 146 / Avro RJ in Croatia Airlines history". Retrieved 16 August 2010.
- Airfleets. "Fokker 70/100 in Croatia Airlines history". Retrieved 16 August 2010.
- Airfleets. "McDonnell Douglas MD-80/90 in Croatia Airlines history". Retrieved 16 August 2010.
- "Bruchlandung auf dem Flughafen Zürich (in German)" srf.ch
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