|Founded||November 22, 1993|
|Commenced operations||January 20, 1994|
|Hubs||Doha International Airport|
|Frequent-flyer program||Qatar Airways Privilege Club (Qmiles)|
|Airport lounge||Qatar Airways Premium Terminal / Qatar Airways Premium Lounge|
|Company slogan||World's 5-star airline|
|Parent company||Government of Qatar|
|Headquarters||Qatar Airways Towers,
|Key people||Akbar Al Baker (CEO)|
Qatar Airways Company Q.C.S.C. (Arabic: القطرية, Al Qatariyah), operating as Qatar Airways, is the state-owned flag carrier of Qatar. Headquartered in the Qatar Airways Tower in Doha, the airline operates a hub-and-spoke network, linking over 100 international destinations across Africa, Central Asia, Europe, Far East, South Asia, Middle East, North America, South America and Oceania from its base in Doha, using a fleet of more than 100 aircraft.
The airline has more than 30,000 staff, with 17,000 people employed directly and a further 13,000 in its subsidiaries. On October 8, 2012, CEO Akbar Al Baker announced that Qatar Airways would join the Oneworld alliance. The carrier became a full member just one year later on October 30, 2013.
- 1 History
- 2 Company affairs and identity
- 3 Destinations
- 4 Fleet
- 5 Cabin
- 6 Privilege Club
- 7 Qatar Airways Exclusive Premium Terminal and Premium Lounge
- 8 Mobile Application
- 9 Incidents and accidents
- 10 Workplace controversies
- 11 See also
- 12 References
- 13 External links
Qatar Airways was established on November 22, 1993. The airline started its operations on January 20, 1994, using a wet-leased Boeing 767-200ER from Kuwait Airways. It was originally owned privately by members of the royal family of Qatar. Then it was re-launched in 1997, under a new management team. Currently, the government of Qatar holds 50% stake in the airline with the rest held by private investors.
On March 24, 1997, Qatar Airways took possession of its first Airbus A300-600 aircraft on lease from AWAS in new Qatar Airways livery. On February 1, 1999, it took delivery of its first new Airbus A320 aircraft (A7-ABR) on lease from Singapore Aircraft Leasing Enterprise (SALE).
On May 10, 2003, Qatar Airways took delivery of its first Airbus A330-200 aircraft (A7-ACA). On January 11, 2004, at the Dubai Airshow, Qatar Airways placed orders for Airbus A380s and A340-600s. Its first A340 was delivered on September 8, 2006.
On June 18, 2007, Qatar Airways became the launch customer for the Airbus A350 when it ordered 80 aircraft worth US$16 billion, at the Paris Air Show. On June 27, 2007, Qatar Airways made its first flight to the United States when it began service to New York.
On October 12, 2009, the company completed the world’s first commercial passenger flight powered by a fuel made from natural gas, and on December 1, 2009, Qatar Airways' first scheduled flight to Australia arrived in Melbourne.
Qatar Airways is expanding. The airline has launched 22 new destinations since 2010, with nine more destinations announced: Ankara, Aleppo, Bangalore, Barcelona, Brussels, Bucharest, Budapest, Buenos Aires, Copenhagen, Hanoi, Montreal, Nice, Phuket, São Paulo, Shiraz, Kolkata, Medina, Oslo, Sofia, Stuttgart, Venice and Tokyo. Qatar Airways also expected to launch Baku, Tblisi, and Entebbe during 2011.[dated info] These new routes will bring the number of destinations Qatar Airways serves from 85 to 110 worldwide.[dated info]
On October 8, 2012, Qatar Airways announced its intention to join the Oneworld alliance.
On December 13, 2012, Qatar Airways began Boeing 787 Dreamliner service from Doha to London Heathrow.
In February 2013, Qatar Airways launched its European Customer Service, which is located in Wrocław, Poland.
On November 17, 2013, the first day of the Dubai Airshow, Qatar Airways announced its intention to purchase 50 Boeing 777-9X.
Company affairs and identity
Qatar Airways has many divisions including: Qatar Aircraft Catering Company, Doha International Airport, Qatar Airways Holidays, United Media Int, Qatar Duty Free, Qatar Aviation Services, Qatar Distribution Company, and Qatar Executive.
Qatar Airways Cargo, the airlines freight branch, has ordered three Boeing 777F. The first Boeing 777F was delivered to the airline in on May 14, 2010, and has freight facilities able to handle 750,000 tonnes of cargo per annum during its first development phase. The Boeing 777F will be used primarily on Qatar Airways' Far East and European routes and will be supplemented by Airbus A300-600F freighters operating on regional routes feeding the airline's hub.
Qatar Airways Cargo is poised to replace its Airbus A300-600F freighters with new-build Airbus A330-200Fs after concluding a lease deal with BOC Aviation. The carrier is also negotiating a larger deal for either new or converted Airbus A330 freighters
Qatar Executive is a corporate jet subsidiary of Qatar Airways, with its own livery, sporting a white fuselage with a slightly smaller Oryx painted in the airline's traditional colours of burgundy and gray.
The Royal fleet of Qatar Amiri Flight also are painted in full Qatar Airways livery, although they are not part of the airline or Qatar Executive.
Natural gas to liquid fuel demonstration
On October 12, 2009, a Qatar Airways Airbus A340-600 conducted the world's first commercial passenger flight using a mixture of kerosene and synthetic Gas-to-liquids (GTL) fuel, produced from natural gas, on its flight from London's Gatwick Airport to Doha. The experiment's purpose was to demonstrate the viability of jet fuel made from a source not subject to rapidly fluctuating oil prices. In addition, positioning natural gas in particular as an alternative source of jet fuel is in the interests of the Qatari government; Qatar is the world's leading exporter of natural gas. However, some experts believe that GTL fuel is likely to remain a marginal choice due to an expensive production process.
The airline has over 120 nationalities among its cabin crew.
In July 2013, Qatar Airways became FC Barcelona's primary shirt sponsor. CEO Akbar Al Baker said : "We are delighted to form this alliance with FC Barcelona, the biggest football club in the world". In April 2013, Qatar Airways became Anorthosis Famagusta's shirt sponsor.
As of March 2014, Qatar Airways serves 135 destinations across Africa, Asia, Europe, North America, South America, and Oceania from its hub at Doha International Airport, making it one of only a handful of airlines to fly to all six inhabited continents.
Qatar Airways also has interline agreements with the following airlines:
- Porter Airlines passengers can fly from Toronto (Billy Bishop Toronto City Airport) to Doha (Doha International Airport) via transfer at Dulles International Airport.
- Precision Air – Qatar Airways’ passengers can connect to other East African destinations such as Arusha, Moroni, and Zanzibar via the Julius Nyerere International Airport in Dar es Salaam, Tanzania.
|Airbus A319-100LR||2||—||—||—||8||102||110||To be reconfigured with exclusively 40 Business Class seats for a new daily service to London Heathrow.|
|Airbus A350-900||—||43||—||TBA||Launch customer; Deliveries December 2014|
|Airbus A380-800||—||10||3||8||52||457||517||Deliveries from June 2014|
|Qatar Airways Cargo Fleet|
Note: Though not affiliated with the airline, some VIP aircraft belonging to the Royal family and Government are also painted in Qatar Airways livery and are operating as Qatar Amiri Flight.
Qatar Airways formerly operated the following aircraft:
|Airbus A300-600RF||1997||2013||Replaced by Airbus A330-200F|
|Airbus A310-200||1994||1995||2 leased from Airbus Leasing|
|Boeing 727-200Adv||1995||1999||First aircraft type purchased by airline.|
|Boeing 747SR||1995||1998||2 purchased from Boeing, ex-All Nippon Airways|
Qatar Airways offers First Class passengers over 6.5 feet of legroom and seats that fold into flat beds with feather duvets. First Class seats are equipped with massage functions and an entertainment system. Qatar Airways plans to eliminate First Class cabins from existing A340 aircraft, as well as new aircraft deliveries, except the A380s. Al-Baker has announced that all upcoming 777 and 787 deliveries will be in standard two-class configuration.
Qatar Airways offers Business Class passengers fully flat horizontal beds in a 2-2-2 configuration on board its Boeing 777 aircraft. On other long-haul aircraft, business class seats recline up to 172 degrees, with massage functions. Wines and Champagne are served.
Qatar Airways has introduced new Business Class seats on board its newly delivered A320 aircraft with IFE seat-back PTVs in every seat. It will introduce the new seats in each upcoming new A320 aircraft, as well as retrofitting 4 existing A321 and 2 A319LR aircraft.
In March 2012 Qatar Airways revealed a new business class cabin, to be launched on the new Boeing 787 aircraft from summer 2012, initially on intra-Gulf routes before being introduced on the Doha to London Heathrow route. The new seats are arranged in a 1-2-1 configuration allowing direct aisle access for every passenger, and provide almost twice as much space as existing business class cabins. The seats will be 22 inches wide and converts easily to a flat-bed which extends to 80 inches and is 30 inches wide. Each seat has also been fitted with touch screen technology which is powered by Android.
Qatar Airways Economy Class was named best in the world in the 2009 and 2010 Skytrax Awards. Qatar Airways offers Economy Class passengers a seat pitch of up to 34 inches. Economy class passengers on A330/A340 aircraft are offered individual seat-back TV screens. Passengers on Boeing 777 and 787 aircraft are offered touch-screen TVs.
Qatar Airways has taken delivery of several A320 family aircraft so far with individual seat-back personal televisions in every seat in economy class. The IFE is equipped with the same Thales entertainment system as used in the widebody fleet. A further four A321s and the two A319LRs will be equipped with the new IFE, as well as new upcoming A320 family aircraft deliveries.
New economy seats will be introduced with the launch of the 787. These new seats will be produced by Recaro and are fitted in a 3-3-3 configuration. 16.9 inch width and a pitch of 32 inches will offer less personal space than before. Furthermore each seat will have a 10.6 inch in seat TV monitor offering in-flight entertainment. The features will also extend to the possibility of Wi-Fi and GSM telephony usage and USB ports for connecting personal items such as digital cameras.
Qatar Airways' in-flight entertainment system is called Oryx Entertainment. Except some Airbus A320 family aircraft, all aircraft have personal seat-back television screens. Some Airbus A320 family aircraft are fitted with main screen entertainment. Qatar is updating Airbus A320 family aircraft to seat-back AVOD. The arrival this year of the airline´s first A380 marks a significant milestone for the airline, whose future home, Hamad International Airport (HIA), has been specially designed to cater to the aircraft, with six contact gates designed with specifications required for the super jumbo. In addition, the maintenance hangar at HIA – which will be the largest in the world – is able to accommodate two A380s simultaneously.
Qatar Airways' Privilege Club loyalty program has reciprocal agreements with Asiana Airlines' Asiana Club, Middle East Airlines' Cedar Miles, All Nippon Airways' Mileage Club, and US Airways Dividend Miles frequent flyer schemes. Privilege Club also has tie-ups with international hotel and car rental companies.
Qatar Airways Exclusive Premium Terminal and Premium Lounge
The Premium Terminal, Qatar Airways' dedicated terminal for First and Business Class passengers, opened at Doha International Airport in Winter 2006. Built in nine months at a cost of US$90million, the 10,000sqm Premium Terminal features facilities include check-in, duty-free shopping, conference rooms, nursery and play area, spa treatment rooms, sauna, jacuzzi and restaurants. The business class lounge has undergone renovation that has increased the seating capacity by more than 80%. CEO Akabar Al Bakar is also leading the development of the New Doha International Airport, which opens in phases from June, 2014.
The airline's first lounge outside Doha airport opened at London Heathrow's Terminal 4 in January 2012 and is modelled after the airline's premium terminal in Doha.
In August 2013, Qatar Airways launched a new service – a mobile application available for Android, iPhone and Blackberry, which offers convenience for the passengers.
Incidents and accidents
- On April 19, 2007, an Airbus A300, registration A7-ABV, was written off as a result of a hangar fire during maintenance at Abu Dhabi Aircraft Technologies.
In 2013, The Economist claimed that "a perusal of online forums used by cabin crew suggests that Qatar has a reputation for severity among industry professionals," that "allegations of harsh treatment and overbearing scrutiny are commonplac," and that "the conditions laid down by Qatar Airways go beyond more familiar rules." The Airways' CEO Akbar Al Baker has previously stated, "We are not running an intelligence agency, we are an airline company. The reason why I know everything happening in the company is...I’m simply everywhere, talking to everyone, listening to them."
In 2014, the Swedish newspaper Expressen published a report ostensibly based around three Qatar Airways employees, whose life is allegedly heavily "monitored" and "controlled" by the company. Qatar Airways' Swedish PR agency responded to the report by stating, "Because we do not know which individuals and which particular cases the article is based on, Qatar Airways is unable to comment. CEO Akbar Al Baker stated that the allegations "are not against [the company] but against [Qatar]." He added, "They are throwing stones at my country for no reason at all.”
The International Transport Workers’ Federation (ITF) has "slammed" Qatar Airways for certain stipulations found in the standard hiring contracts for female cabin crew members, including the need to apply for permission before getting married. The ITF has lobbied the International Civil Aviation Organization to "take action" on what ITF termed “flagrant abuses of aviation workers’ labour rights” by carriers based in Qatar and the UAE.
|This article may rely excessively on sources too closely associated with the subject, preventing the article from being verifiable and neutral. (April 2014)|
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