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Vistara was the first to introduce Premium Economy cabin in Indian domestic routes, See 'cabin' section with proper reference. Introduction section should not have references
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| website = {{URL|http://www.airvistara.com/}}
| website = {{URL|http://www.airvistara.com/}}
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'''Vistara''' is an [[India]]n [[airline]] based in [[Gurgaon]] with its hub at [[Indira Gandhi International Airport|Delhi-Indira Gandhi International Airport]]. The carrier, a joint venture between [[Tata Sons]] and [[Singapore Airlines]], commenced operations on 9 January 2015 with its inaugural flight between [[Delhi]] and [[Mumbai]] and the airline had carried more than one million passengers by December 2015. Vistara was the first airline to introduce premium economy seats on domestic routes in India.{{cn}}
'''Vistara''' is an [[India]]n [[airline]] based in [[Gurgaon]] with its hub at [[Indira Gandhi International Airport|Delhi-Indira Gandhi International Airport]]. The carrier, a joint venture between [[Tata Sons]] and [[Singapore Airlines]], commenced operations on 9 January 2015 with its inaugural flight between [[Delhi]] and [[Mumbai]] and the airline had carried more than one million passengers by December 2015. Vistara was the first airline to introduce premium economy seats on domestic routes in India.


==History==
==History==
Line 194: Line 194:


====Premium Economy====
====Premium Economy====
Vistara was the first airline in India to introduce Premium Economy class in the domestic market. At present it offers 36 premium economy seats, six rows in 3-3 configuration, out of total 148 seats in the single aisle Airbus A320-200 aircraft in its fleet. Each being {{convert|18|in}} wide and having a pitch of {{convert|33-36|in}}.<ref name="Flight Review"/><ref>{{cite news|url=http://www.business-standard.com/article/companies/vistara-takes-the-premium-economy-way-114122300979_1.html|title=Vistara takes the premium economy way|newspaper=[[Business Standard]]|date=23 December 2014|access-date=2 March 2015}}</ref>
Vistara was the first airline in India to introduce Premium Economy class in the domestic market.<ref>{{cite news|url=http://www.business-standard.com/article/companies/vistara-takes-the-premium-economy-way-114122300979_1.html|title=Vistara takes the premium economy way|newspaper=[[Business Standard]]|date=23 December 2014|access-date=2 March 2015}}</ref> At present it offers 36 premium economy seats, six rows in 3-3 configuration, out of total 148 seats in the single aisle Airbus A320-200 aircraft in its fleet. Each being {{convert|18|in}} wide and having a pitch of {{convert|33-36|in}}.<ref name="Flight Review"/>


===In-flight entertainment===
===In-flight entertainment===

Revision as of 15:10, 28 March 2016

Vistara
File:Vistara logo.svg
IATA ICAO Callsign
UK VTI VISTARA
Founded2013
Commenced operations9 January 2015 (2015-01-09)
HubsIndira Gandhi International Airport
Frequent-flyer programClub Vistara
Fleet size9
Destinations15
Parent companyTata Sons
HeadquartersOne Horizon Center, Gurgaon, India
Key peopleBhaskar Bhat (Chairman)
Phee Teik Yeoh (CEO)
Employees900 (March 2016)[1]
Websitewww.airvistara.com

Vistara is an Indian airline based in Gurgaon with its hub at Delhi-Indira Gandhi International Airport. The carrier, a joint venture between Tata Sons and Singapore Airlines, commenced operations on 9 January 2015 with its inaugural flight between Delhi and Mumbai and the airline had carried more than one million passengers by December 2015. Vistara was the first airline to introduce premium economy seats on domestic routes in India.

History

The airline was founded in 2013 as a joint venture (JV) between India's conglomerate Tata Sons and Singapore Airlines.[2][3][4][5][6] The duo earlier made an unsuccessful bid in the mid-1990s to launch a full service carrier in India which was denied regulatory approval then by the Indian government.[7] With India opening up its airline sector for 49 percent foreign direct investment (FDI) in 2012, Tata and SIA once again decided to float a JV airline company in India.[8] The JV, Tata SIA Airlines limited (TSAL), was envisioned as a premium full-service carrier to cater to the high-end business traveler's demands in India's civil aviation market dominated by low-cost carriers. India's Foreign Investment Promotion Board approved the JV in October 2013, allowing SIA to take a 49 percent stake in the airline.[9] The two parent companies initially pledged to invest a combined US$100mn as start-up capital, with Tata Sons owning 51 percent and Singapore Airlines owning the remaining 49 percent.[10] This was part of Tata's second major foray into the aviation sector along with a minority stake in AirAsia India.[11] Their first venture, Tata Airlines was established in the 1930s and later became the flag carrier Air India after nationalization.[12]

The company unveiled its brand identity "Vistara" on 11 August 2014.[3] The name was taken from the Sanskrit word Vistaar, meaning "limitless expanse".[13][14] Vistara received its air operator's certificate or the flying licence from the aviation regulator DGCA on 15 December 2014 and started operations on 9 January 2015.[11][15][16] Vistara became the first carrier to operate domestic services out of the new Terminal 2 at Mumbai CSI Airport.[17] On 24 August 2015, Vistara inaugurated the Aviation Security Training Institute, an in-house institute for training its cockpit and cabin crew, security staff and others related to aviation industry. The institute has secured the necessary approvals from the nodal body Bureau of Civil Aviation Security.[18] From the first month of operation, Vistara consistently achieved very high on-time performance (OTP) records of over 90 percent, highest among India's domestic carriers.[19][20] On 20 August 2015, Vistara declared it had carried half a million passengers in just over seven months in operation.[21]

Corporate affairs

In March 2015, Vistara shifted to its new office at the One Horizon Center tower in Sector 43, Gurgaon, a satellite city of Delhi.[22][23] Vistara chose Phee Teik Yeoh as the chief executive officer (CEO) and Giam Ming Toh as the chief commercial officer (CCO), both with Singapore Airlines background.[24] Initially it started out with a three-member board comprising Swee Wah Mak (SIA group), Mukund Rajan and Prasad Menon (Tata group), with the latter as chairman.[25][26] In August 2015, the airline expanded the board by introducing two new members, Som Mittal and Sangeeta Pendurkar in it along with equity infusion of ₹2 billion (US$24 million) part of ₹5 billion (US$60 million) initially planned by Tata and SIA together.[27][28] In January 2016, Bhaskar Bhat, former Managing Director of Titan, joined as the new chairman following Prasad Menon's retirement.[29] In March 2016, Vistara appointed Sanjiv Kapoor as its chief strategy and commercial officer as the successor of Giam Ming Toh who will leave in mid April 2016 following completion of his deputation at Vistara.[30]

Destinations

As of March 2016, Vistara flies to the following destinations:[31]

Country (State) City Airport Notes Ref
India (Assam) Guwahati Lokpriya Gopinath Bordoloi International Airport [32]
India (Delhi) Delhi Indira Gandhi International Airport Hub [32]
India (Goa) Dabolim Goa International Airport [32]
India (Gujarat) Ahmedabad Sardar Vallabhbhai Patel International Airport [32]
India (Jammu and Kashmir) Jammu Jammu Airport begins 9 April 2016 [33]
India (Jammu and Kashmir) Srinagar Srinagar Airport begins 7 April 2016 [33]
India (Karnataka) Bangalore Kempegowda International Airport [32]
India (Kerala) Kochi Cochin International Airport begins 14 April 2016 [33]
India (Maharashtra) Mumbai Chhatrapati Shivaji International Airport [32]
India (Maharashtra) Pune Pune International Airport [32]
India (Odisha) Bhubaneswar Biju Patnaik International Airport [32]
India (Telangana) Hyderabad Rajiv Gandhi International Airport [32]
India (Uttar Pradesh) Lucknow Chaudhary Charan Singh International Airport [32]
India (Uttar Pradesh) Varanasi Lal Bahadur Shastri International Airport [32]
India (West Bengal) Siliguri Bagdogra Airport [32]

Interline agreements

Vistara has interline agreements with the following airlines:

Fleet

Vistara's first Airbus A320 aircraft (VT-TTB) at Delhi IGI Airport

As of March 2016, Vistara operates the following aircraft:

Vistara fleet[36]
Aircraft In Service Orders Passengers Notes
J S Y Total
Airbus A320-200 9 4 16 36 96 148 Deliveries through 2016.[37][38]
Airbus A320neo — 7 TBA Deliveries through 2017-2018.[39]
Total
9
11

Vistara took delivery of its first aircraft at New Delhi on 25 September 2014.[40] The airline plans to take delivery of all 13 Airbus A320ceo by 2016[38] and 7 Airbus A320neo of its initial order by 2018.[39] In March 2015, Phee Teik Yeoh announced that the airline is planning to procure an unspecified number of both narrow-body and wide-body aircraft to enhance the domestic network and launch international flights within two years.[41][42]

Services

Cabin

Business class

Being a full-service carrier, Vistara offers 16 business class seats, four rows in 2-2 configuration, in its 148-seater Airbus A320-200 fleet. The business class seats are 20.12 inches (511 mm) wide with 42 inches (1,100 mm) seat pitch.[43]

Premium Economy

Vistara was the first airline in India to introduce Premium Economy class in the domestic market.[44] At present it offers 36 premium economy seats, six rows in 3-3 configuration, out of total 148 seats in the single aisle Airbus A320-200 aircraft in its fleet. Each being 18 inches (460 mm) wide and having a pitch of 33–36 inches (840–910 mm).[43]

In-flight entertainment

As of March 2016, Vistara's Airbus A320-200s do not have in-flight entertainment screens installed and it provides pre-loaded tablets for its business-class fliers.[45] In March 2016, Vistara started beaming content directly to passenger's personal electronic devices through one-way Wi-Fi connection thorugh BAE Systems IntelliCabin in-flight entertainment system.[46]

Catering

The in-flight food is catered by TajSATS Air Catering, also a joint venture between the Tatas and Singapore, headed by Chef Arun Batra, formerly the executive chef of the Taj Hotels group.[47] Vistara offers four different meals for each cabin for different time of the day — breakfast, refreshment, lunch and dinner with options of one veg; one non-veg dishes in economy class, two veg; one non-veg in premium economy and two veg; two non-veg dishes for business-class cabin. The menu is typically changed in every seventh day and offers different menu for lunch and dinner to avoid serving same menu to business fliers returning same day.[48] It also provides special meals upon request 24 hours before departure.[49][50]

Frequent-flyer program

File:Club Vistara logo.jpg
Club Vistara, frequent-flier program of Vistara

Vistara uses Club Vistara as its frequent-flyer program;[51] it operates as a value based program and rewards on the basis of money spent on tickets rather that miles travelled by passengers.[52] On 29 January 2015, Vistara announced a partnership agreement with Singapore Airlines (SIA) which would allow Club Vistara members to earn and redeem miles with KrisFlyer program on SIA's (including Silk Air) global network and vice versa.[53]

See also

References

  1. ^ "New way to fly: Vistara chief shakes up India's domestic travel". The Straits Times. 26 March 2016. Retrieved 26 March 2016.
  2. ^ "Airline Information: Air Vistara (Ch-aviation)". Ch-aviation. Retrieved 28 August 2015. {{cite web}}: Cite has empty unknown parameter: |1= (help)
  3. ^ a b "Tata Sons-Singapore Airlines 'Vistara' set for October launch". The Times of India. 11 August 2014. Retrieved 28 August 2015.
  4. ^ "Vistara takes to the skies, operates first flight from Delhi to Mumbai". The Economic Times. 9 January 2015. Retrieved 24 March 2016.
  5. ^ "Vistara carries one million passengers". The Hindu. 23 December 2015. Retrieved 23 December 2015.
  6. ^ "Tata, Singapore Airlines look to fly in Indian skies". Singapore Airlines (Press release). 19 September 2013. Retrieved 12 August 2014.
  7. ^ "Two decades in the departure lounge". Business Standard. 9 January 2015. Retrieved 28 August 2015.
  8. ^ "Singapore Airlines-Tata joint venture proposal would be a big boost for SIA - and AirAsia?". CAPA. 20 September 2013. Retrieved 21 August 2015.
  9. ^ "SIA, Tata proposal gets green light from India's foreign investment board". The Straits Times. 24 October 2013. Retrieved 4 March 2015.
  10. ^ "SIA partners Tata group to set up new airline in India". The Straits Times. 19 September 2014. Retrieved 4 March 2015.
  11. ^ a b Phadnis, Aneesh (9 January 2015). "With Vistara, a Tata airline is reborn". Business Standard. Mumbai. Retrieved 13 June 2015.
  12. ^ "Tata forays into the skies with Vistara". The Pioneer. 12 August 2014. Retrieved 4 March 2015.
  13. ^ "Tata SIA christens its airline, Vistara". Tata Sons (Press release). 14 August 2014. Retrieved 4 March 2015.
  14. ^ "Vistara meaning". Retrieved 4 March 2015.
  15. ^ "Vistara gets air operator permit, to take off in Jan". Business Standard. 16 December 2014. Retrieved 4 March 2015.
  16. ^ "Tata-Singapore Airlines joint venture airline Vistara gets flying permit, to announce schedule soon". The Economic Times. 15 December 2014. Retrieved 8 December 2015.
  17. ^ "Vistara to operate out of Mumbai International Airport's new T2 terminal". The Economic Times. 1 January 2015. Retrieved 2 January 2015.
  18. ^ "Tata-SIA joint venture carrier Vistara sets up security training institute". The Economic Times. 24 August 2015. Retrieved 30 August 2015.
  19. ^ "We are still a crawling infant, wait for us to get up and run, says Vistara". Daily News and Analysis. 20 August 2015. Retrieved 20 August 2015.
  20. ^ "Vistara's OTP stands at 89 percent in 1st month of operation". The Hindu. 25 February 2015. Retrieved 2 March 2015.
  21. ^ "Vistara reaches 500,000 pax milestone". CAPA. 21 August 2015. Retrieved 21 August 2015.
  22. ^ "Few takers for office space in metro cities". Financial Express. 24 February 2015. Retrieved 8 April 2015.
  23. ^ "Battle of Class". Business Today. April 2015. Retrieved 8 April 2015.
  24. ^ "Vistara poaches key men from IndiGo, JetLite". Hindustan Times. 8 September 2014. Retrieved 6 September 2015.
  25. ^ "Vistara spreads wings; to add Goa, Hyderabad flights by March". The Hindu. 23 January 2015. Retrieved 6 September 2015.
  26. ^ "'People first': Vistara's top executives spending time with employees on the ground & tackling issues". The Economic Times. 21 August 2015. Retrieved 21 August 2015.
  27. ^ "Tata Sons, SIA infuse Rs 500 cr in Vistara". Business Standard. 6 September 2015. Retrieved 6 September 2015.
  28. ^ "Tata Group, Singapore Airlines boost Vistara's coffers". Ch-aviation. 8 September 2015. Retrieved 9 September 2015.
  29. ^ "Bhaskar Bhat joins Vistara as chairman". Business Standard. 14 January 2016. Retrieved 14 January 2016.
  30. ^ "Former SpiceJet COO Sanjiv Kapoor joins Vistara as commercial and strategy chief". The Economic Times. 1 March 2016. Retrieved 28 March 2016. {{cite web}}: Italic or bold markup not allowed in: |publisher= (help)
  31. ^ "Vistara Flight Schedule" (PDF). Vistara. Retrieved 11 November 2015.
  32. ^ a b c d e f g h i j k l "Vistara destinations". Vistara. Retrieved 28 August 2015.
  33. ^ a b c "Vistara announces 25% increase in flights next summer; new services to Jammu, Srinagar, Kochi". The Economic Times. 8 March 2016. Retrieved 8 March 2016.
  34. ^ a b "Expansion, pricing review help Vistara woo flyers". The Economic Times. Retrieved 23 March 2016.
  35. ^ a b Sanjai, P.R. (22 December 2014). "Vistara signs inter-line agreement with Singapore Airlines, SilkAir". Live Mint. Retrieved 2 January 2015.
  36. ^ "Vistara Fleet". Ch-aviation. Retrieved 29 November 2015.
  37. ^ "Vistara to add four aircraft in 2016". Business Standard. 15 January 2016. Retrieved 15 January 2016.
  38. ^ a b "BOC Aviation to deliver all 13 planes to Vistara by March 2016". The Economic Times. 9 January 2015. Retrieved 9 January 2015.
  39. ^ a b "Vistara to have fleet size of 20 aircraft by 2018". Live Mint. 1 March 2015. Retrieved 1 March 2015.
  40. ^ "Vistara takes delivery of first Airbus A320 aircraft in Delhi". Business Standard. 25 September 2014. Retrieved 25 September 2014.
  41. ^ "Vistara plans to add international routes, expand fleet". The Economic Times. 31 March 2015. Retrieved 31 March 2015.
  42. ^ "20-aircraft target by 2018 is just the tip of the iceberg: Phee Teik Yeoh, Vistara CEO". Financial Express. 23 May 2015. Retrieved 24 August 2015.
  43. ^ a b "Inflight review: Vistara Business Class: Airbus A320: Hyderabad – New Delhi". Bangalore Aviation. 25 March 2015. Retrieved 25 March 2015.
  44. ^ "Vistara takes the premium economy way". Business Standard. 23 December 2014. Retrieved 2 March 2015.
  45. ^ "Vistara to beam content to flyers' devices". The Times of India. 23 February 2015. Retrieved 2 March 2015.
  46. ^ "Vistara selects BAE's in-flight entertainment system". The Economic Times. 14 April 2015. Retrieved 14 April 2015.
  47. ^ "Food in high places". The Hindu. 27 January 2015. Retrieved 2 March 2015.
  48. ^ "Vistara's Chef's Table: With Chef Arun Batra & Giam Ming Toh". Network Thought. 21 August 2015. Retrieved 17 September 2015.
  49. ^ "Vistara:Inflight Dining". Vistara. Retrieved 22 August 2015.
  50. ^ "Flying and feasting". The Hindu. 22 August 2015. Retrieved 3 September 2015.
  51. ^ "Club Vistara". Vistara. Retrieved 6 March 2016.
  52. ^ "Full-service airlines Vistara, Jet Airways, Air India go full tilt at loyalty programmes". Financial Express. 7 March 2015. Retrieved 7 March 2015.
  53. ^ "Vistara launches loyalty scheme with Singapore Airline's KrisFlyer programme". Daily News and Analysis. 29 January 2015. Retrieved 2 March 2015.
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