Changi Airport Group

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Changi Airport Group
Private company
Industry Transport
Founded 1 July 2009
Headquarters Singapore Changi Airport
Key people
Liew Mun Leong (Chairman)
Lee Seow Hiang (CEO)
Products Airport operations and services
Number of employees
1,600 (2014)
Subsidiaries Changi Airports International
The control tower of Changi Airport.

Changi Airport Group (Singapore) (CAG) was formed on 1 July 2009. It is the operator of Singapore Changi Airport and Singapore Seletar Airport. Its role was previously undertaken by the Civil Aviation Authority of Singapore (CAAS). The group's head office is located at Terminal 2 of Changi Airport in Changi.[1][2][3]


Changi Airport Group (CAG) is headed by its Chief Executive Officer, Lee Seow Hiang, the former principal private secretary to Singapore's Minister Mentor, Lee Kuan Yew.[4] The chairman of the board of directors of CAG is headed by Liew Mun Leong, the former President and CEO of CapitaLand.[5] It was officially launched on 1 July 2009 at a formal launch ceremony by Minister Mentor Lee Kuan Yew.[6]

CAG was set up so that it could focus on the management, marketing and revenue collecting aspects of the airport, while the governmental organisation, CAAS, would be freed up to oversee the regulatory aspects of the airports and of aviation in Singapore.[7][8] Since the corporatisation of the Airport Operator, CAG has been wholly owned by the Ministry of Finance.[9]

The main thrust of CAG is to manage and undertake airport operations and operational functions respectively at both Singapore Changi Airport and Singapore Seletar Airport . This encompasses Airport Operations and Management, Air Hub Development, Commercial activities and Airport Emergency Services.[10] Changi Airport Group also has, as one of its directives, the goal of providing consultancy and investing in foreign airports, besides Singapore Changi Airport. This is carried out through its wholly owned subsidiary, Changi Airports International (CAI).[11]

Corporate divisions[edit]

The corporate structure of Changi Airport Group comprises six corporate clusters - Airport Management, Air Hub & Development, Commercial, Corporate, Engineering & Development and Finance. Changi Airports International, a wholly owned subsidiary of Changi Airport Group, is responsible for investing in and managing foreign airports, excluding Singapore Changi Airport and Seletar Airport.[12]

Airport Management[edit]

Airport Management takes charge of the operational needs of Changi and Seletar airports. It oversees operational management, infrastructural maintenance, information technology, specialised airport systems, airport emergency service and aviation security. It is also responsible for safety management mechanisms, promoting safety awareness and marketing airport facilities to passengers.

Air Hub & Development[edit]

Air Hub & Development focuses on growing Changi as an air hub. Its key roles include increasing connectivity by supporting the growth of passenger and cargo airlines, as well as promoting passenger and cargo traffic. In addition, it enhances airline schedule management, pursues joint business development efforts, and develops industry market research capabilities within Changi Airport Group.


Commercial operates strategies for maximising revenue streams to Changi Airport Group. It oversees the functions of retail planning and development, management of shop, restaurant and service concessions, franchise fees, service performance, airport advertising, shopping promotions, land leases, airport charges and management of rentable properties.


Corporate takes charge of the corporate functions of the Group. It is responsible for corporate communications, corporate development and international relations, corporate strategy and business development, economic affairs, human resource and legal.

Engineering & Development[edit]

Engineering & Development oversees airport infrastructure and master planning as well as airport development projects. It also takes charge of the operations and maintenance of mechanical and electrical systems as well as civil engineering facilities at Changi and Seletar airports.


Finance manages revenue, assets and expenditure, as well as financial and management reporting. It is also manages the daily treasury operations for Changi Airport Group, developing and implementing financial strategies, as well as enhancing returns on surplus funds and capital assets.

Changi Airports International[edit]

Changi Airports International (CAI) is a wholly owned subsidiary of Changi Airport Group. CAI's range of business activities includes investment in foreign airports, provision of consultancy services and provision of airport management services.[13]


Airport Management and Operations:

Airport Commercial and Retail:

Airport Planning and Development:


Changi Airport is the world's most awarded airport with more than 470 accolades received since it opened in 1981. Accolades received by Changi Airport Group / Singapore Changi Airport (2009):

Award Award presentation Public/organisation Circulation Number of times Changi has won this award
World's Best Airport World Airport Awards Skytrax Worldwide 5 (2000, 2006, 2010, 2013-2014)
Best Airport by Size (Over 40 million passengers) Airport Service Quality Awards Airport Council International Worldwide 3 (2012–2014)
Best Worldwide Airport Buying Business Travel 2008 Awards Buying Business Travel UK 3 (2005, 2007–2008)
Best Duty Free Airport Gold List 2009 Luxury Travel & Style Magazine Australia 1 (2009)
Top Worldwide Airport Wanderlust Travel Awards Wanderlust UK 12 (1999, 2001, 2003, 2005, 2007–2014)
Best Airport in Asia Pacific Annual Readers Choice Awards DestinAsian Asia Pacific 9 (2006–2014)
Airport Authority with the Most Supportive Approach to Travel Retail Raven Fox Global Travel Retail Award Duty Free News International & Travel Retailer International Worldwide 7 (2006–2010, 2013-2014)
Best Asia Airport AsiaOne People's Choice Awards AsiaOne World 1 (2009)
Asia Pacific Airport Experience of the Year 2009 Frost & Sullivan Asia Pacific Aerospace & Defense Award Frost & Sullivan Asia Pacific 1 (2009)
Asia’s Best Airport Asiamoney Travel Poll 2009 Asiamoney World 2 (2008–2009)
Best Airport – Asia The Asian Freight & Supply Chain Awards Cargonews Asia Asia 28 (1987–2014)
Best Airport in the World Business Traveller Middle East Awards Business Traveller (Middle East) Middle East 6 (2004–2009)
Best Airport in the World Ultimate Luxury Travel Related Awards Ultra Travel Worldwide 8 (2007–2014)
Airport Authority Asia/Pacific with the Most Supportive Approach to Travel Retail DFNI Global Awards for Travel-Retail Excellence 2009 Duty Free News International & Travel Retailer International Asia Pacific 11 (1998–2004, 2006–2009)
Best International Airport TravelWeekly China Awards TravelWeekly China China 7 (2008–2014)
Best Airport in the World Reader Poll 2014 Business Traveller (UK/Europe) World 27 (1988–2014)
Best Airport in the World 2014 Business Traveller Asia-Pacific Awards Business Traveller (Asia Pacific) Asia Pacific 23 (1992–2014)
Best Airport Duty-Free in the World 2009 Business Traveller Asia-Pacific Awards Business Traveller (Asia Pacific) Asia Pacific 12 (1998–2009)
Best Airports Worldwide Best in Travel Poll 2009 Smart Travel Asia Asia 2 (2008–2009)
World’s Best Airport Travel + Leisure World’s Best Survey Travel + Leisure US 2 (2013–2014)

See also[edit]


External links[edit]